Domino's Pizza Complaints & Reviews

On 31st Dec 2020 booked order from Domino's Pizza store mobile app worth rupees 1170/- INR.

Amount was deducted from bank account but order was unsuccessful ( it was not showing on mobile app).

We tried to call on customer care number[protected] available on google) but its getting switched off.

We checked with nearest store on the same day within approximate 45 minutes they informed, it will be credited within 7 working days.

We have also escalated this issue on "[protected]@jublfood.com" they provided link to fill details so customer support team can call back regarding concern. (they mentioned they will call back within 24-48 hrs.)

Its been 4 days days more than 24 hrs. but no any communication received from Domino's side.

Yesterday replied to that email, but they are not responding to email also.

Below is the bank transaction reference no[protected]

Regards,
Paresh

Hi I am using dominos delivery app. I ordered an advance order at 12 pm. I cannot track order because it shows pending confirmation. However amount Rs 441 was deducted from my account.

20th January 2021
[protected]
I ordered pasta from dominos on stated date, on its container there is some sticky black unhygienic substance on it, I complaint the restaurant immediately but they didn't take any action i told them that I will complaint in consumer court they said do it we will not do any thing
I want compensation for the same I am feeling sick after eating it

I have placed an order worth 621 on dominos app from my sbi credit card. The amount got deducted but the order isn't placed.
Please try to resolve my issue.

I just made an order and chose to pay through paytm upi. I paid Rs. 355 and the amount was deducted from my account. But then it showed an error and the order wasn't placed. I want a refund or my order. I tried contacting the local store which isn't helpful at all. Please take a look at the matter do that i Don't have to take any serious actions.

MY EMPLOYE ID-922997 I applied for my PF Withdrawal 3 months ago and I have submitted all the documents to HR or in store but my PF money has not arrived yet it has been more than 90 days .requesting you to give money as soon as possible.

COMPANY NAME - DOMINOS PIZZA
DATE OF JOINING -03-JUL-2019
LAST WORKING DAY - 15-AUG-2020

I have placed an order for 2 mid size pizza for 869 made a payment through Paytm UPI with ICICI bank. The payment got successful but order was failed in Domino's app.
Tried to find Domino's centralised number for same but couldn't able to locate.

Hi,
My money got deducted order not placed on domino's app kindly refund my money.

I have ordered pizza.Money has been deducted through net banking but order is showing failed.

I places an advanced order through dominos app, my order got cancelled but I didn’t receive the refund. And customer care number is not working.

Dear Team,

This incident happened with me on 06th Jan 2021 at SCS DDA market Pitampura Dominos outlet.

While chewing a pizza bite a sharp plastic piece stucked in my mouth immediately complained to the restaurant manager . As a courtesy, i have not highlighted the issue at the restaurant as 02 kids were also having pizza who were sitting next to me. Restaurant Manager immediately replaced my pizza and refund my amount. I thought that I would complained online or give feedback when online msg regarding your food will come.. But it came into my surprised that my bill was not uploaded at Domnios site .. Even no senior has addressed my complaint properly.. I got the call 05 days back from Mr. Vipin( ([protected]) and he was so rude rather started arguing with me.. i ASKED HIM INSTEAD OF ARGUING WITH ME BETTER YOU FIRST CHECK CCTV footage where this incident happened for which he was giving false statements.

The order was places for Pizza which was paid from Paytm. However the payment of amount was not updated in Dominos system. Hence they asked for a second payment and which was again initiated through Paytm UPI which was successful and item was delivered. The first payment was done was also successful payment has not been refunded yet.

Hi,
I ordered on 3rd jan 21 amounting rs 1270, i used gpay to purchase which was successful and debited from account but at your end it was a failed transaction (failed amount) i paid through debit card then, so its a order paid twice.
Please resolve and refund my amount paid twice.

I placed few orders in dominos (screenshot provided) and when i payed through my paytm upi the transaction was successful i.e. money was deducted but i was not redirected and thus my order was not placed. Please help me out as i am helpless both from the paytm and local dominos store.

Order was placed 10th January 8:15 pm and the ammount was debited but the order wasn't registerd or reflected on the app. The screenshot for the payment is attached below.

I had ordered for a pizza online from the dominos pizza Application. The total bill amounted to rs. 498 I had paid the amount via my google pay The transaction was unsuccessful. The amount was debited from my account but my order was not confirmed. I had placed my order on 10/1/2021.Could you please look into the details and give me a reply

Hello my name is Vartika Chand and on 9/1/2021 I tried ordering food worth Rs 938/- from the dominos app but I was facing issues at that moment
An hour later money was debited from my account but order was never placed from your side
Please look into this matter and initiate the required refund process
Contact : [protected]

I have ordered pizza on 31/12/2020 6:51pm. The amount is debited from my UPI account but the order is not placed.

UPI ID[protected]

I would kindly request you to transfer the same amount to my account. Rs. 1077/-

Please note that I had placed an order on dominos app for 31st December 2020 but as soon as the payment was successful the order was not placed stating that something went wrong. waited thinking that the transaction was stopped in between and the money will be refunded after 2-3 working days but it did not happened so I request you to refund my money.
My contact number is[protected].

On 6 January i ordered 2 pizzas from dominos app which was about 231 in price.
The amount got deducted from my bhim upi app but the order was not placed.
And the amount was not refunded too.