Claimed

Domino's Pizza Complaints & Reviews

1
Updated: Oct 27, 2025
Complaints 6572
Resolved
725
Unresolved
5847
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Domino's Pizza reviews & complaints page 64

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vanshika34
Dec 10, 2020
Report
Copy

I placed an advanced order on the app at 6:58 pm to deliver at 8:45 pm order is stuck at "PENDING CONFIRMATION". Tried every phone call of Domino's but they are unreachable. I want refund!
Domino's Pizza customer support has been notified about the posted complaint.
Now the order failed and I have no way to contact them!
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shreemohan Singhee
    from Powai, Maharashtra
    Dec 10, 2020
    Report
    Copy

    I got a call from dominoes teli Galli midnight asking for some SMS recd from dominoes. What’s wrong with you. Call[protected] for detail.
    Domino's Pizza customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Balwant Visht
      Dec 9, 2020
      Report
      Copy

      Order not placed but money deducted.
      +1 photos
      Domino's Pizza customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anubhav Adhar
        from Powai, Maharashtra
        Dec 9, 2020
        Report
        Copy

        Address: Dominos, Old Palasiya, Anand Bazar, Indore

        I ordered for amount Rs. 681.09 and paid via Google pay and amount got deducted and showed it was transferred to Dominos account but they said at the counter that transaction was not done and refund will be given. I had to pay again with another card.
        Domino's Pizza customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          ChrissySmith
          Dec 8, 2020
          Report
          Copy

          Address: I guess the highway west Columbia South Carolina

          First called in to place a delivery order and realize that it would be better for me to just pick it up so I called and chose to pick up the order and add another pizza to make it cheaper and cinnamon twists upon arriving at dominoes they told me over the phone that it would be 26.72 So I went to dominoes to pick up my order to find out that the 26.72 was just for two medium pizzas which one had two toppings on it and one had one topping on it which should have been the 570 whatever for two medium pizzas because y’all have a special two medium or more pizzas for five dollars and something and did not receive any twists. So I proceeded to tell the drive-through worker that the pizza had Not cost that much and may not receiving any twist so the worker stated to get the manager the manager come to the window and told me that you have to request that special is not automatically giving to you when ordering I’m not understanding that because anytime that you work at a restaurant if you see that they are ordering something that is on special all the time it’s not a special every now and again then it should automatically be applied I’m not understanding how to medium two topping pizzas cost $26 and the manager did not do anything to try to resolve the situation all she kept saying was you have to request that and that was it I think that was rude and disrespectful and knowing the specials that y’all run on a daily basis should have been applied to my order and really would like someone to contact me about this thank you
          Domino's Pizza customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aasis
            from Powai, Maharashtra
            Dec 6, 2020
            Report
            Copy

            Address: Tatibandh, Near AIMS Hospital, Raipur, Chhattisgarh

            I have paid ₹250 for an order from amazon pay balance wallet in date 05/12/2020 at 09:09 PM. But in mid step of order processing, order got failed and amount ₹250 is deducted from amazon wallet at the end and i got 11₹ cashback in amazon wallet. And while searching in the list of order history after sometime in domino's app, it showing like there is no order available while i have ordere which got failed and not placed. Here i am attaching order history and amazon transaction screenshot.I want refund of my order of ₹250 as soon as possible.
            +2 photos
            Domino's Pizza customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vinayak Capoor
              from Powai, Maharashtra
              Dec 4, 2020
              Report
              Copy

              Address: Gurgaon

              I paid 479 from my PAYTM UPI and the amount was deducted from my bank account but the app shows that the order wasnt even placed! Kindly get my query resolved asap
              Domino's Pizza customer support has been notified about the posted complaint.
              Dec 04, 2020
              Updated by Vinayak Capoor
              Here is the screenshot of the deduction

              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pankanin
                from Powai, Maharashtra
                Dec 3, 2020
                Report
                Copy

                Address: Doaba chowk Jalandhar

                Today evening when i am trying to place order on dominos app . Payment deduct of 888 but order not placed
                +1 photos
                Domino's Pizza customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Samaveda A MelodicChants
                  Dec 3, 2020
                  Report
                  Copy

                  Address: 502- Royal heights behind MRF Tyre khariwad Nani daman,daman 396210

                  I placed by Order and Money deducted in my account 377/- but after it My order is failed so where I get my money back ?
                  +1 photos
                  Domino's Pizza customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    harshadgavali
                    Nov 30, 2020
                    Report
                    Copy

                    Money got deducted while paying through amazon pay (opened in browser first, then on amazon app), but it said order unsuccessful when reopened Dominos app.
                    Domino's Pizza customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      bhavanim1005
                      from Bhimavaram, Andhra Pradesh
                      Nov 28, 2020
                      Report
                      Copy

                      Placed advanced order in dominos for pasta pizza, order cancelled, but money got deducted. Customer care support is not useful. Initiate refund at the earliest
                      +2 photos
                      Domino's Pizza customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rahul S Jangid
                        Nov 26, 2020
                        Report
                        Copy

                        Address: Boisar Harmoney

                        I was trying to do card payment since 1 month but they have not done anything for that now cashless transactions are safe so please register my complain Asap
                        Domino's Pizza customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          SANDESH JAKHAL
                          from Powai, Maharashtra
                          Nov 26, 2020
                          Report
                          Copy

                          I had ordered the pizza and it was as described in the online menus for INR 442/- The money got debited from my account and the website then said it was unable to process the order as the it cant be pushed into the kitchen.

                          When I had no place to go I called up the Dominos customer care, but customer number is wrong[protected] and call automatically dropped.

                          after i speak with one dominos boy They told me they cant help me with this and I would have to wait and see if the order arrives or not. If not then after48 hours i would have to check with the bank if the money has been refunded or not.
                          Domino's Pizza customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            rajeevksingh1977
                            Nov 26, 2020
                            Report
                            Copy

                            Address: RAJ NAGAR,GHAZIABAD

                            I had booked a pizza order on 20:21 hrs with advance payment dated 25/11/2020. My pizza delivery has reached my home at 23:53. If I am hungry, can I wait for 4 hr approx?

                            My Order details

                            Order Confirmed
                            Order No. 262|[protected]|20:21:52
                            Order Total
                            Rs.355.00
                            Payment Mode :UPI

                            Delivery Address:

                            M5-603, D-block, classic Residency
                            Raj Nagar Extension
                            Ghaziabad
                            Mobile:[protected]
                            Domino's Restaurant Address:

                            RAJ NAGAR DISTRICT CENTRE
                            SHOP NO 7-8ADVOCATE CHAMBERRDCRAJ NAGAR, GHAZIABAD - 2010001 PH.NO. [protected]
                            Ph: [protected]

                            Your store given phone also not working. Order cancelation services do not exist in Software.
                            If you cannot deliver within hr why you take an order? Please return my payment return. Its matter take very serious issue.
                            Domino's Pizza customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rajeevksingh1977
                              Nov 26, 2020
                              Report
                              Copy

                              Address: RAJ NAGAR,GHAZIABAD

                              I had booked a pizza order on 20:21 hrs with advance payment. My pizza delivery has reached my home at 23:53. If I am hungry, can I wait for 4 hr approx?
                              Order Confirmed
                              Order No. 262|[protected]|20:21:52
                              Order Total
                              Rs.355.00
                              Payment Mode :UPI

                              Delivery Address:

                              M5-603, D-block, classic Residency
                              Raj Nagar Extension
                              Ghaziabad

                              Domino's Restaurant Address:

                              RAJ NAGAR DISTRICT CENTRE
                              SHOP NO 7-8ADVOCATE CHAMBERRDCRAJ NAGAR, GHAZIABAD - 2010001 PH.NO. [protected]
                              Ph: [protected]
                              Domino's Pizza customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SHREE BALAJI ENTERPRISES
                                Nov 25, 2020
                                Report
                                Copy

                                Dear sir we pay one payment rs/-451inr dated 12/11/21 through upi transaction i.D t2011121951216462899986.

                                Dear sir after payment order not confirm and we contact your store he say refund with in week but till date no refund .My mobile no.Is [protected].
                                Domino's Pizza customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Medhasree Sanyal
                                  Nov 24, 2020
                                  Report
                                  Copy

                                  Address: 23, Jadavpur central road, Debaroti apartment, Flat no. 7

                                  I have ordered pizza on 24/11/2020. The amount Rs.844 is debited from my bank account but the order is not placed.
                                  I would kindly request you to transfer the Rs.844 amount to my account.
                                  Domino's Pizza customer support has been notified about the posted complaint.
                                  I contacted Domino's directly through the online app & they have taken the reqired action. My mone Rs. 844 is refunded.
                                  Thank you, Domino's
                                  Medhasree Sanyal's [Complaint's author] reply, Nov 26, 2020
                                  *required *money
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Medhasree Sanyal
                                    Nov 24, 2020
                                    Report
                                    Copy

                                    Address: 23, Jadavpur central road, Debaroti apartment, Flat no. 7

                                    I have ordered pizza on 24/11/2020. The amount is debited from my account but the order is not placed.
                                    I would kindly request you to transfer the same amount to my account.
                                    Domino's Pizza customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Ankusjain
                                      Nov 24, 2020
                                      Report
                                      Copy

                                      Address: Rohtak
                                      Website: Dominos.co.in

                                      I had placed an advance order on 11:53 pm on 24 nov 2020 for 1:45 pm. But plan changed. I have to go for a work. So i tried to contact customer care, chatbot was not allowing to cancel my order and neither store were picking my phone. I called them 20 times.order no.[protected]. It was a prepaid order of rs 311.Please help me refund my amouny
                                      Domino's Pizza customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        jacs5646
                                        Nov 23, 2020
                                        Report
                                        Copy

                                        Address: 2680 N Main St, Fort Worth, TX 76164
                                        Website: Dominoes

                                        So I have a complaint period I am a very good customer of Domino's. I travel a lot because of my work. I was staying in Saginaw Texas which is right off main Street in fort Worth for about 3 weeks. I received a coupon or an email from Domino's telling me that I am entitled to a free pizza period so I try to place the order and the problem was is that it is for delivery only. The hotel that I stay at the Motel 6 in Saginaw is not one that Domino's will deliver to. So I attempt to place the order several times and it would not go through because they do not deliver to this Hotel.
                                        So I proceeded to speak with a manager at Domino's on 10/26. I'd explain the situation that I had a coupon for free pizza and it was for delivery only but they don't deliver this address and I asked the manager to try to place the order for me with the coupon code I had period long story short after an hour on the phone nothing could be done period he would not arrange for me to come and pick up a pizza either. I think it's bad business since I am such a good customer. I still want my free pizza and if you can send me another coupon or an email me that would be perfect period or contact Domino's on main Street in fort Worth and advise them that Carla Stearns is entitled to a free pizza. My email address is [protected]@yahoo.com. you're prompt attention to this matter is greatly appreciated. Thank you and have a great day.
                                        +1 photos
                                        Domino's Pizza customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit