Domino's Pizza Complaints & Reviews

I had booked a pizza order on 20:21 hrs with advance payment. My pizza delivery has reached my home at 23:53. If I am hungry, can I wait for 4 hr approx?
Order Confirmed
Order No. 262|[protected]|20:21:52
Order Total
Rs.355.00
Payment Mode :UPI

Delivery Address:

M5-603, D-block, classic Residency
Raj Nagar Extension
Ghaziabad

Domino's Restaurant Address:

RAJ NAGAR DISTRICT CENTRE
SHOP NO 7-8ADVOCATE CHAMBERRDCRAJ NAGAR, GHAZIABAD - 2010001 PH.NO. [protected]
Ph: [protected]

Dear sir we pay one payment rs/-451inr dated 12/11/21 through upi transaction i.D t2011121951216462899986.

Dear sir after payment order not confirm and we contact your store he say refund with in week but till date no refund .My mobile no.Is [protected].

I have ordered pizza on 24/11/2020. The amount Rs.844 is debited from my bank account but the order is not placed.
I would kindly request you to transfer the Rs.844 amount to my account.

I have ordered pizza on 24/11/2020. The amount is debited from my account but the order is not placed.
I would kindly request you to transfer the same amount to my account.

I had placed an advance order on 11:53 pm on 24 nov 2020 for 1:45 pm. But plan changed. I have to go for a work. So i tried to contact customer care, chatbot was not allowing to cancel my order and neither store were picking my phone. I called them 20 times.order no.[protected]. It was a prepaid order of rs 311.Please help me refund my amouny

So I have a complaint period I am a very good customer of Domino's. I travel a lot because of my work. I was staying in Saginaw Texas which is right off main Street in fort Worth for about 3 weeks. I received a coupon or an email from Domino's telling me that I am entitled to a free pizza period so I try to place the order and the problem was is that it is for delivery only. The hotel that I stay at the Motel 6 in Saginaw is not one that Domino's will deliver to. So I attempt to place the order several times and it would not go through because they do not deliver to this Hotel.
So I proceeded to speak with a manager at Domino's on 10/26. I'd explain the situation that I had a coupon for free pizza and it was for delivery only but they don't deliver this address and I asked the manager to try to place the order for me with the coupon code I had period long story short after an hour on the phone nothing could be done period he would not arrange for me to come and pick up a pizza either. I think it's bad business since I am such a good customer. I still want my free pizza and if you can send me another coupon or an email me that would be perfect period or contact Domino's on main Street in fort Worth and advise them that Carla Stearns is entitled to a free pizza. My email address is [protected]@yahoo.com. you're prompt attention to this matter is greatly appreciated. Thank you and have a great day.

In a pizza ordered a few weeks ago at Prabhadevi Dadar Mumbai store, there was s piece of hard stone or plastic which damaged a tooth filling..
Prior to that in a visit to the store, staff were not wearing masks and talking, coughing etc inside the store right next to open pizzas being prepared..
Horrible experiences, and when you complain, they do not care ..

I have ordered Pizza through Dominos App on 18th September at 8.30 pm but it was not attempted and Auto Cancelled without any information and amount 707 Rs. Was not refunded till date.

Nether you have customer care support and your services are pathetic...

Please refund my amount else I will escalate this to higher level and will give your very bad feedback to social media

Please call on [protected]

I had placed an advance order on app. Money got deducted, but order status displayed as Pending confirmation even after 1 hour. No support from customer care. Please send my order or refund my amount

I have ordered pizza on 18/11/2020 at 06:37 pm. Total ₹ 342 amount is debited from my account (through amazon pay order ID- P[protected] but the order is not placed.
I would kindly request you to transfer the same amount to my account.i.e ₹ 342/-

I have ordered a pizza of 310 from dominos the money has been debited from my account and still it's showing pending confirmation I want refund

I had ordered food of worth 430 rupees order has not been received by restaurant and my money is deducted I'm getting zero response from the restaurant

Today, on 12.11.2020, I had placed an order online on Domino's Pizza App. I had made the payment through Amazon Pay app and the payment was successful but the order was not confirmed and I was again redirected to the payment page. I tried to contact customer care but, in the App they take complaint only for confirmed orders. I just want to say that if your app is not working efficiently, why you take orders online. Please refund my money immediately.

So my Emp id-952744, worked with Vishrantwadi ( Pune, Maharashtra) domino's outlet, since last 15 days i just calling to HR Priyanka only requesting her to provide me my UAN because its not showing payslip and i am not able to process for PF, but she didn't bother to answer my calls or replying to any MSG which i send her from my watsup number when ever i tried contact her with different number she just hang up the calls saying she busy and after that never picks calls again, but now my present limit is over it more then 15 days continues i am trying contact her she never bother reply my MSG or pick the calls, i really need a solution on this its been my worst experience working with domino's pizza, Need official solution on this ASAP.

Yesterday I was doing an order on dominos. I made the payment via Google pay. After that it showed payment is failed and redirected me to payments page again.
But when I check my google pay, the payment and the purchase is confirmed . But I didn't receive my order . Neither my refund is initiated.
I have called the customer care multiple times. Twice they picked up and cut the call. I mean how can they cut the call without listening what customers have to say??? What have these people been taught in training?? While making the payment you people also cut services charge, what for is that??? These customer service people first have no knowledge.
You people either give me my order or give my payment back. And give some proper training to your customer care officials, how to deal with customers
I have attached the transaction photo of Google pay.

I ordered pizza following my friend visit to my home yetrady dinner - bangalore t c palya outlet order no- 352.. In my wife name latha-[protected], but it is worst ever seen, , i am using your pizza past several years, but yestraday not good, all are same no changes found, like indian hotels serve rice with different color and different names, so bad cheating to customer,

no one happy sir, please call me [protected] panduranga marathe, why you have all facilities, you must feed us good quality products -
bangalore india k r puram t c palua outlet

I ordered a pizza online via dominos app on 06 Nov 2020.The app was taking a lot of time in processing the order. I got to the payment page and entered all the details and the amount (Rs534) i payed via paytm wallet. But then instead of getting redirected to the order confirmed/successful page, i got redirected to making the payment page again!! The amount got deducted from my paytm wallet and the order didn't even get placed!! I request you to refund the said amount to my paytm wallet at the earliest (You can contact me for further details at [protected], I hope you won't force us to go the consumer's court for regressal.

Payment deducted from my account but order not placed

I ordered a pizza online via dominos app on 25 Sep 2020.The app was taking a lot of time in processing the order. I got to the payment page and entered all the details and the amount (Rs534) i payed via paytm wallet. But then instead of getting redirected to the order confirmed/successful page, i got redirected to making the payment page again!! The amount got deducted from my paytm wallet and the order didn't even get placed!! I request you to refund the said amount to my paytm wallet at the earliest (You can contact me for further details at [protected], I hope you won't force us to go the consumer's court for regressal.

Payment deducted from my account but order not placed

Rs337 debited but order not placed.

I ordered one double cheese Margherita pizza and chicken wings of total worth ₹404. I opted to pay through debit card. After entering the otp it showed that the transaction failed but the amount got debited and the order was not even placed!
I want a refund at the very earliest.
Contact:[protected]