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Domino's Pizza Complaints & Reviews

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Updated: Jan 27, 2026
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Domino's Pizza reviews & complaints page 65

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M
Musical Soule
Dec 13, 2020
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I have order on 12/12/2020 11.25pm through Paytm upi but I didn't receive any Oder or refund message help me please refund my money back
Dec 15, 2020
Complaint marked as Resolved 
I got refund today 15/12/20
Domino's Pizza customer support has been notified about the posted complaint.
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    M
    Musical Soule
    Dec 13, 2020
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    Address: [email protected]

    I have order on 12/12/2020 11.24pm through Paytm upi my payment was successful but no order was placed and I don't get any message or refund please help me
    Dec 15, 2020
    Complaint marked as Resolved 
    I got refund today 15/12 /20
    Domino's Pizza customer support has been notified about the posted complaint.
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      A
      Azar11
      from Powai, Maharashtra
      Dec 12, 2020
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      Hi sir,

      I have made paytm upi payment of rs 521 throught dominos app on 11 dec 2020 while ordoering pizza, money got debited but order not got placed.
      refer upi snapshot.

      please initiate refund request asap.
      Domino's Pizza customer support has been notified about the posted complaint.
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        V
        vachhanisanjay
        Dec 11, 2020
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        I tried ordering pizza through dominos online and made payment through ICICI online banking for the order. The bill amount was ₹ 862 and the amount debited from the account but no order placed, attached is the proof of payment.

        BIL/ONL/[protected]/Jubilant F/DOMINOS_VICI954/Piza

        Please refund the amount on my account.
        Domino's Pizza customer support has been notified about the posted complaint.
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          V
          Vanshika34
          Dec 10, 2020
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          I placed an advanced order on the app at 6:58 pm to deliver at 8:45 pm order is stuck at "PENDING CONFIRMATION". Tried every phone call of Domino's but they are unreachable. I want refund!
          Domino's Pizza customer support has been notified about the posted complaint.
          Now the order failed and I have no way to contact them!
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            S
            Shreemohan Singhee
            from Powai, Maharashtra
            Dec 10, 2020
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            I got a call from dominoes teli Galli midnight asking for some SMS recd from dominoes. What’s wrong with you. Call[protected] for detail.
            Domino's Pizza customer support has been notified about the posted complaint.
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              B
              Balwant Visht
              Dec 9, 2020
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              Order not placed but money deducted.
              Domino's Pizza customer support has been notified about the posted complaint.
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                A
                Anubhav Adhar
                from Powai, Maharashtra
                Dec 9, 2020
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                Address: Dominos, Old Palasiya, Anand Bazar, Indore

                I ordered for amount Rs. 681.09 and paid via Google pay and amount got deducted and showed it was transferred to Dominos account but they said at the counter that transaction was not done and refund will be given. I had to pay again with another card.
                Domino's Pizza customer support has been notified about the posted complaint.
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                  C
                  ChrissySmith
                  Dec 8, 2020
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                  Address: I guess the highway west Columbia South Carolina

                  First called in to place a delivery order and realize that it would be better for me to just pick it up so I called and chose to pick up the order and add another pizza to make it cheaper and cinnamon twists upon arriving at dominoes they told me over the phone that it would be 26.72 So I went to dominoes to pick up my order to find out that the 26.72 was just for two medium pizzas which one had two toppings on it and one had one topping on it which should have been the 570 whatever for two medium pizzas because y’all have a special two medium or more pizzas for five dollars and something and did not receive any twists. So I proceeded to tell the drive-through worker that the pizza had Not cost that much and may not receiving any twist so the worker stated to get the manager the manager come to the window and told me that you have to request that special is not automatically giving to you when ordering I’m not understanding that because anytime that you work at a restaurant if you see that they are ordering something that is on special all the time it’s not a special every now and again then it should automatically be applied I’m not understanding how to medium two topping pizzas cost $26 and the manager did not do anything to try to resolve the situation all she kept saying was you have to request that and that was it I think that was rude and disrespectful and knowing the specials that y’all run on a daily basis should have been applied to my order and really would like someone to contact me about this thank you
                  Domino's Pizza customer support has been notified about the posted complaint.
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                    A
                    Aasis
                    from Powai, Maharashtra
                    Dec 6, 2020
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                    Address: Tatibandh, Near AIMS Hospital, Raipur, Chhattisgarh

                    I have paid ₹250 for an order from amazon pay balance wallet in date 05/12/2020 at 09:09 PM. But in mid step of order processing, order got failed and amount ₹250 is deducted from amazon wallet at the end and i got 11₹ cashback in amazon wallet. And while searching in the list of order history after sometime in domino's app, it showing like there is no order available while i have ordere which got failed and not placed. Here i am attaching order history and amazon transaction screenshot.I want refund of my order of ₹250 as soon as possible.
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      Vinayak Capoor
                      from Powai, Maharashtra
                      Dec 4, 2020
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                      Address: Gurgaon

                      I paid 479 from my PAYTM UPI and the amount was deducted from my bank account but the app shows that the order wasnt even placed! Kindly get my query resolved asap
                      Domino's Pizza customer support has been notified about the posted complaint.
                      Dec 04, 2020
                      Updated by Vinayak Capoor
                      Here is the screenshot of the deduction

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                        P
                        Pankanin
                        from Powai, Maharashtra
                        Dec 3, 2020
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                        Address: Doaba chowk Jalandhar

                        Today evening when i am trying to place order on dominos app . Payment deduct of 888 but order not placed
                        Domino's Pizza customer support has been notified about the posted complaint.
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                          S
                          Samaveda A MelodicChants
                          Dec 3, 2020
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                          Address: 502- Royal heights behind MRF Tyre khariwad Nani daman,daman 396210

                          I placed by Order and Money deducted in my account 377/- but after it My order is failed so where I get my money back ?
                          Domino's Pizza customer support has been notified about the posted complaint.
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                            harshadgavali
                            Nov 30, 2020
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                            Money got deducted while paying through amazon pay (opened in browser first, then on amazon app), but it said order unsuccessful when reopened Dominos app.
                            Domino's Pizza customer support has been notified about the posted complaint.
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                              B
                              bhavanim1005
                              from Bhimavaram, Andhra Pradesh
                              Nov 28, 2020
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                              Placed advanced order in dominos for pasta pizza, order cancelled, but money got deducted. Customer care support is not useful. Initiate refund at the earliest
                              Domino's Pizza customer support has been notified about the posted complaint.
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                                R
                                Rahul S Jangid
                                Nov 26, 2020
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                                Address: Boisar Harmoney

                                I was trying to do card payment since 1 month but they have not done anything for that now cashless transactions are safe so please register my complain Asap
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  S
                                  SANDESH JAKHAL
                                  from Powai, Maharashtra
                                  Nov 26, 2020
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                                  I had ordered the pizza and it was as described in the online menus for INR 442/- The money got debited from my account and the website then said it was unable to process the order as the it cant be pushed into the kitchen.

                                  When I had no place to go I called up the Dominos customer care, but customer number is wrong[protected] and call automatically dropped.

                                  after i speak with one dominos boy They told me they cant help me with this and I would have to wait and see if the order arrives or not. If not then after48 hours i would have to check with the bank if the money has been refunded or not.
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    R
                                    rajeevksingh1977
                                    Nov 26, 2020
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                                    Address: RAJ NAGAR,GHAZIABAD

                                    I had booked a pizza order on 20:21 hrs with advance payment dated 25/11/2020. My pizza delivery has reached my home at 23:53. If I am hungry, can I wait for 4 hr approx?

                                    My Order details

                                    Order Confirmed
                                    Order No. 262|[protected]|20:21:52
                                    Order Total
                                    Rs.355.00
                                    Payment Mode :UPI

                                    Delivery Address:

                                    M5-603, D-block, classic Residency
                                    Raj Nagar Extension
                                    Ghaziabad
                                    Mobile:[protected]
                                    Domino's Restaurant Address:

                                    RAJ NAGAR DISTRICT CENTRE
                                    SHOP NO 7-8ADVOCATE CHAMBERRDCRAJ NAGAR, GHAZIABAD - 2010001 PH.NO. [protected]
                                    Ph: [protected]

                                    Your store given phone also not working. Order cancelation services do not exist in Software.
                                    If you cannot deliver within hr why you take an order? Please return my payment return. Its matter take very serious issue.
                                    Domino's Pizza customer support has been notified about the posted complaint.
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                                      rajeevksingh1977
                                      Nov 26, 2020
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                                      Address: RAJ NAGAR,GHAZIABAD

                                      I had booked a pizza order on 20:21 hrs with advance payment. My pizza delivery has reached my home at 23:53. If I am hungry, can I wait for 4 hr approx?
                                      Order Confirmed
                                      Order No. 262|[protected]|20:21:52
                                      Order Total
                                      Rs.355.00
                                      Payment Mode :UPI

                                      Delivery Address:

                                      M5-603, D-block, classic Residency
                                      Raj Nagar Extension
                                      Ghaziabad

                                      Domino's Restaurant Address:

                                      RAJ NAGAR DISTRICT CENTRE
                                      SHOP NO 7-8ADVOCATE CHAMBERRDCRAJ NAGAR, GHAZIABAD - 2010001 PH.NO. [protected]
                                      Ph: [protected]
                                      Domino's Pizza customer support has been notified about the posted complaint.
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                                        S
                                        SHREE BALAJI ENTERPRISES
                                        Nov 25, 2020
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                                        Dear sir we pay one payment rs/-451inr dated 12/11/21 through upi transaction i.D t2011121951216462899986.

                                        Dear sir after payment order not confirm and we contact your store he say refund with in week but till date no refund .My mobile no.Is [protected].
                                        Domino's Pizza customer support has been notified about the posted complaint.
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