Domino's Pizza Complaints & Reviews

I ordered Domino`s pizza today[protected].I did payment through internet banking and my amount was deducted after entering OTP but Order was not placed.Please refund my amount back.
I am attaching the screenshot of the payment.

Here is the transaction ID of 523 rs deducted from my account

BIL/ONL/[protected]/Jubilant F/DOM
INOS_VICI938...

Hi Team,

I had ordered from Domino's Pizza using Zomato on 18th of Oct 2020 and I ordered the below:
1) Stuffed garlic bread
2) Veggie Paradise ( Cheese Burst)
3 Veg parcel

Wat I received was horrible quality food. Stuffed garlic bread had nothing stuffed in and the cheese burst pizza had so little cheese. I complained on the same date and till now my issue is not resolved. Request you...

Order has not been placed but money has been debited through google pay. I haven’t got a confirmation of my order yet. Kindly look into the issue...

I ordered pizza online via dominos app. I made a payment twice through GPay, but the order was placed. It's been more than 5 days and I still did not get a refund....

I ordered from dominos app and a payment of Rs 386 done by upi, payment got transferred but instead of getting redirected to payment successful, order placed page, I again got the payment page on the app, I hope I get my payment back without dragging this...

Date of Incident : 18/10/20
Invoice No.: 67057/20/23471
Outlet Address : ARISSA AVENUE, Kharadi, Pune, Maharashtra,
Contact : [protected]
Total amount : 564.36

The delivery arrived 1 hr. after order and obviously the items received were cold. When asked for the reason, the delivery person says, the outlet was closed and had to get the order from another outlet. Docent make sense.
Appropriate...

My money was deducted on[protected] at 20.09 pm. The order was not placed on the Dominos website. I want a refund for this order....

I ordered food at around 1pm for a delivery time of 7pm, the amount was deducted from my account and the status of order in the app was "pending confirmation". Tried to contract customer support but they are not responding. They even took my contact number and said they will assist but they did not call....

I had ordered for pizzas for 1036 Rs from dominos app and I had completed payment.

I didn't get any order confirmation or receipt of the amount online or offline from dominos. Thee app was just showing that the order was not placed.

The payment was made through Google pay UPI app and the amount was debited from my HDFC Bank account. Of which I have received confirmation from Google pay and HDFC. Please help...

Amount debited twice dor the same order....

I tried ordering pizza through dominos app. Paid through bhim for the order. The bill amount was ₹ 553. Amount debitted from account but no order placed. Attached is the proof of payment.
I want my refund...

I ordered the order on 23 sep. 2020 by dominos app. Money get deducted from my dominos wallet but order was not placed. I complain in dominos store but they said refund will be done in next 7 working days but no refund is received till yet on[protected]. Please take a necessary step and give refund back .
I hope now you will take my complaint seriously ....

I ordered Dominoes Pizza From The Mobile App using Number [protected] on 6th October 2020, However The app was taking Too Long To Process The Transaction But eventually the Money Was Deducted but the Order was still Not Placed
.I Paid Through PhonePe my Transaction ID was P2010061346062227054058. The amount deducted was 460 Rs....

Dear team,

I have ordered 2 pizza's today, neither I got my order and it's showing order is delivered.. I don't know to whom they have delivered the order.. I want my money back ASAP... Please find the order details attached below.

Contact no - [protected]
Name - Urvi kanade...

Yesterday on 4th October 2020 I had ordered for a dominos pizza online. I had paid the amount through Google pay. the amount was deducted from my bank account but the order was not placed .I had paid rupees 352.I had also contacted on dominos customer care service but there was no response...

I placed an order of Peppy Paneer Pizza with Cheese burst and 2 pepsi pet bottles costing me Rs 596. It was taking a long long time and I contacted swiggy through chat as it was the only means. Instead of contacting Dominos they asked me to contact them which I did and none of the numbers mentioned by Dominos Thakur Village kandivali were working.

After some time I got a status update from Swiggy that my order was delivered...

I have ordered for online Pizza the amount is deducted from my bank but my order is not placed. I have paid through Google pay account .I have ordered on 4th October 2020 at 12:30 p.m. the amount deducted is rupees 352...

I have ordered few items from Domino's. While placing the order the amount got detected from my account but the order was not placed....

Hello. This is shweta singh.
I went to domino's pizza rangoli mall belur howrah on 22nd of september at 2 pm.
I ordered 2 mini pizza amounting to rs 371.
I paid online through phonepay and it was successfully paid but the service girl said that it did not come to us we didn't receive any notification.
U can pay through cash now and i did it and in 3-4 days it will be automatically refunded.
But...

My husband place an order today from domino's app and tried to make payment via freecharge and the money got deducted from my freecharge account but the surprise is that order was not placed. Also i called at domino's, the told us that order has not been placed yet and the freecharge says payment was successfully done.
Freecharge message i have received was you paid rs 701 via freecharge at dominos
Plz look into the matter...