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Domino's Pizza Complaints & Reviews

www.dominos.co.in
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Updated: Oct 27, 2025
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Domino's Pizza reviews & complaints page 69

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S
signh93
from Jamshedpur, Jharkhand
Aug 16, 2020
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Address: New delhi

I been to dominos meenakshi garden, new delhi store. Where store manager asked to me record my temperature. Which i gladly accepted, he further asked to give my mobile phone number. And started to jot down information on a plain piece of paper.

I consider that a serious security threat to your consumer information as that be easily access by anyone, including the store visitors.

I understand dominos concern regarding health issues. Though it expected that when you ask personal details you make not of such information in computer which comparatively difficult to breach.

Further to this when i raise concern over this. Your store manager asked me to go out of store. Which was highly humiliated.

This is a harrasment and i think dominos seriously need to revisit your data collection process
Domino's Pizza customer support has been notified about the posted complaint.
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    arpangarg
    Aug 15, 2020
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    I ordered pizza with order umber 401 on 15.08.2020, at around 20:45 but it was never delivered to my address in delhi, neither the pizza store picked up the phone nor i got any cash back for my order. I spent rs 366 for the order.
    Is this normal or i was a special case for this thing.
    I demand my refund
    Domino's Pizza customer support has been notified about the posted complaint.
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      Devasmita Chandra
      Aug 15, 2020
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      I had ordered 2pizzas and a taco (Non veg loaded, pepper barbecue chicken and taco mexican non veg) from dominos online app on 15/08/2020 at 19:16:32. Order no. Was 128, scheduled to deliver at 9.30pm. But it has been 30mins there is no call from the store or the delivery boy and in app it is showing as delivered. Transaction was already prepaid via paytm having transaction i'd [protected].
      Please look into the matter and let know as soon as possible
      Domino's Pizza customer support has been notified about the posted complaint.
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        F
        Fageria Anju
        Aug 15, 2020
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        Address: Rajauri garden west delhi

        I ordered pizza on 14/8/20 at 8 pm and that's the only thing i had since morning. At around 4 am i had first episode of vomiting and diarrhea then followed by 4 more episodes and high fever n weakness too.
        I placed order from swigyy
        Order i'd [protected]
        Domino's Pizza customer support has been notified about the posted complaint.
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          S
          Saahil Shaikh
          Aug 14, 2020
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          I recently ordered some stuffs from domino's pizza, i paid using my paytm wallet but the order didn't got placed and my money was deducted from my bank account even after checking paytm, there was not transaction report and the money was also not present in my wallet.
          Will i get my money refunded? If yes then in how many days and if no then what should i do?
          Domino's Pizza customer support has been notified about the posted complaint.
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            M
            MoneshKumar
            Aug 10, 2020
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            Address: L-22, E Ave Rd, TNHB Colony, TVS Industries, Korattur, Chennai, Tamil Nadu 600080

            I had placed an order on saturday around 8pm and got confirmation that my order will be delivered, i got a call from store around 9:30 asking me to collect the order which is quite far from my location, it so annoying such requests that too at the last moment. Still i asked them to cancel it but later after an hour got a call again to collect my order and i denied them saying im staying far and i cant do it so they said they can deliver it now. I wasted waiting for another 1 hour and still no one arrived. After weekend i called them today (Monday) asking for the status on cancellation and refund they said refund will be initiated soon, i dont understand when a order was cancelled why was it not even initiated. Even after several calls i didnt receive any message on refund initiation. Completely work experience with dominos and the worst service i had ever faced compared to other restaurants.
            Domino's Pizza customer support has been notified about the posted complaint.
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              A
              Austere
              Aug 8, 2020
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              I ordered from domino's pizza, tirunelveli, on 28 july 2020 for rs. 2514. The money got deducted but my order was failed. I then recieved a text message from domino's on 30 july saying that my money would be refunded in 3-5 days. I haven't received the refund till now. So please get through this refund process as soon as possible.
              Domino's Pizza customer support has been notified about the posted complaint.
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                H
                hadtobeadifferentusername
                Aug 8, 2020
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                Resolved

                I paid for an order dominos of 435 rs today via google pay.
                While the amount got deducted, but the order did not got placed.
                I want the money to get returned. Attaching the screenshot having the details of the google pay payment towards [protected]@paytm
                Aug 11, 2020
                Complaint marked as Resolved 
                Amount received. Thanks .
                Domino's Pizza customer support has been notified about the posted complaint.
                Aug 11, 2020
                Updated by hadtobeadifferentusername                 I have received the amount today . Kindly resolve this ticket.
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                  S
                  Suriya Pandian
                  Aug 6, 2020
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                  Address: Dominos Pizza, KK Nagar, Chennai 600078

                  I have ordered 2 pizzas from the consumer name goutham, using the dominos app from the retail outlet of dominos pizza at kk nagar, chennai 600078. The amount of rs653 has been debited from my account, but my order was not placed. When called to the store, they are not responding.
                  Domino's Pizza customer support has been notified about the posted complaint.
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                    K
                    Kumud Lal
                    Aug 4, 2020
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                    Address: B3/101,Rail vihar VIP road Zirakpur Punjab

                    I have paid rs 644 online, but it shows error bank ref no was [protected] at 20:32 on date 3rd august from icici thakur village kandivali ifsc code is icic0000267. Kindly refund this money back
                    My name is sanjay lal
                    Mobile no [protected]
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      P
                      Pratham Dubey
                      Aug 4, 2020
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                      Address: Dominos, andheri east, hubtown area

                      Hello, i ordered my pizza on 3rd august 2020, at 8:51 pm through net banking of State bank of india by yono as a source. After the payment confirmation my money 340 rupees was deducted from my account but no confirmation from dominos about my actual order and then i waited till 9:45 for order but couldn't track it bcoz no tracking ID was given by dominos people and then i had to visit the dominos and they were like they haven't received any order as such and told me to complaint on helpline but even the helpline didn't pick up. So in short my 340 rupees was deducted and didn't even get the order plus then had to purchase another. So please look into this matter as i haven't received my money back and couldn't find adequate help. The dominos which i am talking about is in andheri east, hubtown area.
                      Domino's Pizza customer support has been notified about the posted complaint.
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                        H
                        Hateyou
                        Aug 3, 2020
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                        Payment deducted from my account but order not placed

                        I ordered a pizza cake online via dominos app. The app was taking a lot of time in processing the order. I got to the payment page and entered all the details and the amount (Rs500) i payed via google pay (Upi) money got deducted from my bank account. But then instead of getting redirected to the order confirmed/successful page, i got redirected to making the payment page again!! The amount got deducted from my bank account and the order...
                        +1 photos
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                        S
                        shweta.b
                        Aug 3, 2020
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                        Address: HOUSE NO. 260 ,SECTOR 3F,NEAR NAVIN HOSPITAL,VAISHALI 201012

                        Order date : 3/8/2020
                        Item : cheese n corn pizza
                        Order number : [protected]
                        Ordered at : 1: 23pm
                        Ordered received at : 2 :47pm
                        Transaction id :hdf19a069d7d421400b8c6d1aac83ed5625

                        It has been delayed for 45minutes. Moreover it was not in hot condition
                        I want my money back
                        Domino's Pizza customer support has been notified about the posted complaint.
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                          N
                          Nithin P S
                          Aug 2, 2020
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                          Address: Ground Floor,Plot 284/275,New 284/1,Katha 309/284/1,SY 57/1,Whitefield Village,Krishnarajapuram,Whitefield,Bangalore

                          Invoice Number: 67036/20/21147
                          Order: 149
                          Server: Kushal r
                          7/15/2020 9:01 PM

                          On 15th July I ordered One veg over loaded pizza and one potato cheese in Dominos via the Zomato app. The delivery executive has told me that the item potato cheese is unavailable and will be refunded. I called up to Zomato customer care and they said me to check with Dominos. I raised a complaint with dominos and I dint get proper response. They said it will be refunded but the amount haven't credited to my account till now since that day.

                          Note: The bill format is JPG, still I am not allowing me to upload here.

                          Regards,
                          Nithin P S
                          Domino's Pizza customer support has been notified about the posted complaint.
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                            H
                            Haresh Jethava
                            from Mumbai, Maharashtra
                            Jul 28, 2020
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                            Hi
                            My name is haresh jethava. My pf account in pending details check and plz update. I also requested more than 1 month completed plz check and update my detail.
                            Domino's Pizza customer support has been notified about the posted complaint.
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                              N
                              Nunhimi
                              Jul 28, 2020
                              Resolved
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                              Resolved

                              I placed an order on the[protected] for a pizza and did the payment online. Money got deducted from my account rs.576, says payment successful (i have the payment screenshot) but order was not placed. So i had to make another payment for the pizza again. Payment Reference No was: IGAJAYCTV7. DOMINOS_REF: SSBI[protected]. Payment done on[protected]:18 IST.
                              Kindly return the money. Will be much appreciated.
                              Jul 29, 2020
                              Complaint marked as Resolved 
                              Deducted amount have been credited back to my account today . Thank you team Domino's for swift action 😇
                              Domino's Pizza customer support has been notified about the posted complaint.
                              Jul 28, 2020
                              Updated by Nunhimi                               ** correction. Payment done on[protected]:18 IST (not[protected]
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                                L
                                Lakhwinder Sinh Rana
                                Jul 28, 2020
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                                Address: Dominos Baddi Himachal pardesh

                                I made the payment from dominos app but doesn’t received any confirmation about the order. And they do not have any working contact number where i can complain
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  S
                                  shivansh1996
                                  Jul 27, 2020
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                                  Resolved

                                  Address: 672/1 chaman ganj sipri bazar jhansi

                                  Money got deducted from paytm wallet with a successful transaction towards dominos and later my order got cancelled.
                                  I have ordered a total of rs 431 on july 26 at 7:30 pm in jhansi 284003, which later got cancelled showing that the restaurant is closed.
                                  Still wondering if the restaurant was closed then why did they even took my order in the first place.
                                  My phone number is [protected]
                                  Name shivansh sharma
                                  Order id[protected]
                                  Wallet transaction id [protected]
                                  Email golu. [protected]@gmail.com
                                  +1 photos
                                  Jul 27, 2020
                                  Complaint marked as Resolved 
                                  Today i recieved the text message from dominos regarding the issue of rs 431. And received the amount also in my paytm wallt after sometime . Just want to thank consumer complaint.in for helping me. Thank you soo much you guys. Because it was really a hassle to reach dominos directly regarding this issue.!
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    S
                                    Suraj Shende 555
                                    Jul 26, 2020
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                                    Address: Baramati Bhigwan Road

                                    Today on 26/07/20 i ordered pizza from dominos pizza on dominos pizza mobile App in baramati dist:- Pune Location but Order still in my cart but money debited from my A/C please help me to get my money back..
                                    Order ID:-P[protected]
                                    Thanks.
                                    +2 photos
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                                      H
                                      Harshal keni
                                      Jul 26, 2020
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                                      Address: Thane,bhiwandi

                                      From this number [protected] i paid through upi payments, my money was deducted but order wasn’t placed it happened 2times, my money was deducted to times, amout was 441₹+441₹ hope i will get my money refund soon, thank you.. Or else i will sue against a bhiwandi domino’s branch
                                      +1 photos
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