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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
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560004

Domino's Pizza reviews & complaints page 73

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D
Deav Smith
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got deducted and order get cancelled

This is my ticket number of the complaint

[protected]

And my phone number is [protected]

It’s been 8 days and i didn’t got my refund back and i was promised i will get it in 3-5 days
Restaurant location was not given my order got cancelled before even accepting it m tired of mailing again again but no rely pls give me my refund or my order...
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B
BHarshashree
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payment deducted but order not placed

I placed an order on 30th March 2020 amount was deducted 840/- but I order was not delivered. I tried calling customer support but they are not answering any of my calls.why my money is not getting refunded. It's been more than 7working days. I never expected this from Domino's Pizza so please make sure my money will be refunded ASAP....
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On 16 April 2020 i ordered from Domino's Android App around 3:56 waiting till around 5:50 called customer care too many times, but still never got the pizza, after a while app started showing pizza delivered but i never got anything, not even a call from delivery boy
i am writing this complaint, customer care so many times!...
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S
savage in the blood
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for refund

Address:Bangalore
Website:Domino's pizza

I ordered golden corn pizza, tomato pizza, pepsi, butterscotch mousse Cake 2 from Domino's pizza app and I payed it through Google pay but the order was not placed.I want my money refunded asap, the order was not placed but the money got deducted, the total cost was 403 rupees....
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N
nostalgia 22
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paytm money deducted order failed

I placed an order on 14 04 2020
Itcailed but 540 rs was deducted. Dominos app said it refunded immediately the amount, still awaiting amount of 539.

Pautm Upi ref I'd:[protected]...
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Address:Deoghar, jharkhand

I have ordered pizza through domino's app and payed money with Google pay my money got deducted from my bank account but order not placed. I am attaching screenshot for details....
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K
K'hushal C'havan
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I have not get the refund 7 days has passed

Address:agra road,petrol pump,ved mantra society,flat no 302 kalyan west, ganeah tower

I have ordered 4 pizza the total was 421 of 4 barbeque chicken so the store provider called me and said that it is not available do another order so i make 4 veg pizza and the total was something around 370 so the have to return me 57 as it was mention on the boll about refund but still 7 days policy of refund passed away but still now i have not get the refund plss solve my issue...
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S
Shubham10092002
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order was not delivered

Actually I ordered 5 Onion pizza at 8:33 pm on 11 April through Domino's app but didn't get my order and in the app it was showing the order is delivered when I tried to contact resturant they are not picking my call.
Shubham mishra
Contact no-[protected]...
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S
Sanchari_bono
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food not delivered

My order of margharetta medium pizza and garlic bread never got delivered. I ordered on 9th april at around 10 pm from domino's outlet in brigade metropolis, bangalore. Order id: 125. I never received a phone call. Suddenly my app showed that my order has been delivered. I called the restaurant immediately. But they didn't pick up even once. They have stolen rs 417 from me....
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M
Manohar Murali
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refund payment

I have placed an order and paid the money but the order has been cancelled so I want you to refund my money back. Here is my number you can call me [protected]...
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P
Pushpender145
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double payment collected through paytm

Address:71, Mahadevpuramarathalli KR Puram Outer Ring Road Bridge Property No 27 Hobli, near Marathalli, Bengaluru, Karnataka 560037

On 22nd Feb I made an order of Rs764.54 at a Dominos centre in Marathahalli -
Dominos, 71, Mahadevpuramarathalli KR Puram Outer Ring Road Bridge Property No 27 Hobli, near Marathalli, Bengaluru, Karnataka 560037

I did the payment via Paytm. The amount was deducted but my order was not confirmed.
So I talked with the manager of the store and he told me that since the order was not confirmed I would get back my...
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Address:Greater noida, Gautam Buddh Nagar, Uttar Pradesh

On 29 feb 2020 i ordered from dominos at evening around 7.30, waiting till around 10.30 called customer care too many times, but still never got the pizza, after a while app started showing pizza delivered but i never got anything, not even a call from delivery boy
It's been 13 days today on 13th march 2020 when i am writing this complaint, and i am still waiting for refund after calling customer care so many times!...
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Address:New Delhi, Delhi, 110025

I tried to book an order on 23th February on Dominos and paid online from SBI netbanking.
Amount 524 debited from my account and order didn't booked.
On calling them every time they say it will be refunded or they are registering a complain for it. I never got any complain number or any call back from them.
Got tired of calling them again and again....
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Address:c29, C Block , first floor, sanjay gram, 122001

I had ordered pizza online from the dominos pizza website. The total bill amounted to rs. 1211. I had paid the amount online. The transaction was unsuccessful. The amount was debited from my account but my order was not confirmed. I had placed my order on 21 feb 2020. The refund was promised within 3-5 days but i haven't received it yet. The transaction number is 308859. Could you please look into the details and give me a reply....
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K
Khanjan Danak
from Powai, Maharashtra
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delivery and customer service

Address:KANKARIA, Ahmedabad, Gujarat, 380008

I have order a food today .My Order No is 320 .I have order around 7:35 and This is 9:27 when I am writing complain .
Food was delivered Wrong Place . Delivery Boy has accepted his mistake but while I have asked to him to Get me talk to Manager Manger replies He can't talk as there so much Order . This was one of the cheap service I have never seen from such a big Brand.
There was a guest at my residence and They have gone after...
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S
Shriniwas panchal
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my debited amount not refunded yet

Address:Pune, 411041
Website:www.dominospizza.com

I have ordered twice time a pizza my account debited two times as rupees 392 but still my money not refunded. Plzzz refund immediately. I got help from domino's customer care executive and he told me that ammount will be refunded but still after couple of banking days not received my amount. Please help otherwise i have to take official action against u...
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Address:H.no309, sector-7, gurgaon, 122001

Ordered some pizza and garlic bread from dominos via their mobile app, order no.290 (Dated 09/03/2020, 9:51pm) invoice number:67200/19/61794. The pizzas were delivered after 30 minutes (Despite of the fact that my residence is mere 5-8 min drive from the restaurant). Once i received the restaurant, i found out that the pizza's and garlic bread are too too dry and the quality is not good. Same message i conveyed to dominos customer care, and...
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P
prajwal jha
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pizza and brownie

Address:Bh-1 lpu, Kapurthala, Punjab, 144402

I tried to order 3 pizzas after coming to the final payment page i got redirect to my upi app and i did my payment but and the transaction was also successful but after going back to dominos website there was no response no order confirmation and know i didn't have got any refund or any order i tried to call domino's customer care but call won't connect....
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D
Drgokul Raaj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very rude behaviour and cheating customers

I ordered a pizza at 2.31 am from and i received the pizza at 3.17 and i asked for late discount but the restaurant manager thilak poojary was very rude and he is not not even ready to give the order the pizza was chill and not hot at all. I waited for more than 46 minutes and really got frustrated. I want domino's to fire thilak from his job immediately if not this concern will be posted in all social media....
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Address:122015

Hi,

I tried to place online pizza order through dominos website worth rs. 1, 211 in dominos, gurgaon on 21st feb 2020 but the order failed and the amount got deducted from my account. It is been more than 7 days now and i have not received my money credited back in my account (Rs. 1, 211).

Request you to consider this matter seriously and update me asap.'

Thank you....
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