Domino's Pizza Complaints & Reviews

The order was delivered after two hours and it was completely cold and wet. There has been no proper response from the customer support team nor the details of the refund has been shared. I have contacted the domino's team over five times yesterday, apart from generating a sorry message nothing has been done. Whenever there is an order placed by gift card they do not deliver the order in 30 mins and compensate by giving another order of same...

I ordered pizzas on 13th of september and due to some location problem the delivery boy couldn’t be able to deliver so he cancelled the order and dominos texted me regarding the refund that in max to max 10 days i’ll get my refund but it’s been 15 days since they haven’t refunded my amount plus whenever i call them they make me fool by saying they’ll be calling me in 15 mins and i never received a call back. This is a serious matter...

Dear sir sorry for the complain about domino's team but i passed with bad experience with domino's.

Last night i ordered pizza with catch up but delivery boy not delivered catch up when i told about catch up with that time delivery man shouting on me and snatching to pizza from my hand.

I don't know why you domino's people appoint that kind of delivery boy who haven't knowledge of respect and satisfaction of...

Respected sir/mam,
What is this?
What you serve me?
It's too much cool item both side.
Number is [protected]

So i want to refund of my order because it's too much late delivered and bad quality delivered.
Restaurant asking me it's using flipkart vaucher so it's late include 1:30 h and not help of me.

It's so much bad experience and lost money today.
I want to return of...

HI, I have ordered a pizza at 6.52 am through swiggy, 24/9/19, after an hour I didn't get update so called outlet number not reachable and called customer care they told order is on the way. I called 6 times to customer care number they told outlet number reachable and member of outlet will contact me but no response finally escalated and Outlet member called and told your order is cancelled at 7:30 pm but I received a msg at 9:40 Pm your...

Sir,
I have ordered pizza on 22nd of september sunday but by mistake wrong delivary address was placed by me. Coz last order of my was in miraroad so the same address was placed instead of malad where i reside. I cancelled my order the same day but i was informed tht i will get my refund after 6 to 7 days. So i request to make it early within a day or two
Hope u understand my concern and do the necessary fovour
Yours...

Some outlets of dominos provide water but some just dont and they argue when asked about the same. They charge for something as simple as water. I have heard that government asks every food joint to provide clean, free of cost drinking water. Then why is dominos not following this?
When asked about why they are charging for it. They replied rudely saying it is what it is. This was in inorbit mall outlet, malad, mumbai. At the end we...

Ordered online from zomato app did cancel order by giving them a call then too they send the order.. When asked them to take it back delivery guy refused it. At same time the representative from dominos was on phone gave time period of 17-10days. No reponse gave them call and asked abt money not giving proper response and not giving my money and no relative answer in regards to this case they hung up phones on face and denied to give money...

Hi sir/madam,

I did not order anything from dominos allahabad on below date as i am in bangalore. But still getting mail that you have ordered something from dominos even though its payment mode is cod. I am concerned that the user is using my email id and name which is wrong.
After this, i checked with domino, but, neither they are verifying by themself nor sharing his/her personal details. I am attaching the emails...

We have ordered pizza on 2nd and 6th september, on both occasions it came after 1 hour that too by keep on calling customer care. As per 30 mins delivery policy we are expecting full refund. We were assured of refund but it's been 17 days and we heard nothing and now customer support is delaying it. Shop owner is supposed to pick call and have it resolved but he is not picking any more. We want this issue resolved asap....

Dear sir
Im dhanraj im worked as delivey boy in dominos pizza @ bendoorwel branch mangalore my employee id 902933 my salry still delaying witbout reason plzz give me details about my pending salary
Manager also not correct responding i dropd job my personal problem at febraury 10 2019 im waiting in 7 month please sir proseed my pending salary

Thanks and regards
Dhanraj
[protected]...

I had ordered a pizza but it came 60 mins late t han its given 30 min gaurantee time. And that i am asking for refund they are just avoiding it by giving lame excuses. I am very disappointed with the way the staff is acting. The response is very slow and now they are even avoiding my calls. For a company such reputed, if the people behave like this then it is very bad for company. I would say that dominoes has lost its regular costumer and...

I had placed order on 22Aug2019 and I denied to take the delivery as it was delayed more than 2 hours. So they told I will getting refund. Since then I have been calling customer care and concern branch manager, but no one is taking responsibility. Daily I have to call manager and he does not pick my call and customer care let me wait in call for 30 min and finally says we will arrange you call back. No one is taking responsibility of my...

We had placed an order in bangalore at 2.51 pm on 14-sep-2019 for rs. 415. Order id: 49. The order was not delivered at all. Then suddenly at 5.45 we see the status of the order as delivered, without actually delivering the pizza. We called up the customer care, they connected us with restaurant. The owner says staff was busy so we are sorry, and its showing delivered due to some technical error. And that we will receive the refund in 24...

Hi I would like to share my experience with domino's it has been last 16 days I have been trying to order online but it always shows the store was offeline
I have a purchased voucher of rs 500 it expiry date was 15 sep I trying to reedem on store but they said it was reedem online only that's
why my voucher get expired.
kindly have look into it...

Last time on 31st august i ordered online from domino's app and my order number is 191 and it was late delivery. And then i called domino's customer support for liability and told them that the delivery is late and according to domino's policy they give refund and then the customer care told me that no worry sir refund is giving to you in 24 hrs but after 24hours there is no refund giving to me by dominos and then i call many times to domino's...

We visited the dominoes pizza branch baddi himachal pradesh by traveling 20 kms for one side for enjoying our first baby's birthday party and we paid extra than the normal rates even by not accepted 30% discount... They served us the worst quality and by asking on changing the same they changed the one pizza it was ok types... I asked to refund from the 2nd pizza only 100 rs. For only quality not the product.. They didn't offer me to refund...

I ordered three pizzas and thee zingy parcel in trivandrum domino's pizza at below mentioned address but when i received the product was one of the worst experience in any of the domino's pizza. Also the manager mr banerjee was very rude with me. Kindly coach your manager and take some corrective action.

My order no was 53
Domino's pizza
Mg road trivandrum...

I have placed an order with order no 344 for a birthday surprise. I have paid the amount through online. My delivery time was 11:30 pm. I have received the conformation message regarding my order (Dear guest, your order is out for delivery with virendra ramsoch vishwaka.. Click on https://dmn.page.link/TXPoc7 to track your order)

Now it's 12:25 am & still i have not received my pizza.
When i have tracked my order it...

I have placed an order with order no 344 (My contact no is [protected]) for a birthday surprise. Delivery time was 11:30 pm. Now it's 11:46 pm & still i have not received my pizza.
When i have tracked my order it is showing that pizza has been delivered.
I'm calling continuasly on store no but no one is responding.
Your team has spoilt my surprise
Due to this i'm feeling very embarrassing.
Worst service...