Domino's Pizza Complaints & Reviews

Hi last week i ordered a pizza twice from mobile app... Payment deducted from my account but order failed and i got a msg from dominoes that ur amt will be refunded in 7 days... I received a mail on 5 th august that ur amt has been refunded but i havent received any amount... I need a revert on the same...
Expecting some serious action my complaint

Regards: anjali nikam...

Respected all,
This is to inform you that, i written that mail to you because some things happened against the company policy and human rights policy here is in solapur. There is no any personal revange but right now its not forgivable. From last 2 years a lots of integrity happened in restaurant with help of our gdm (Mr. Ranjeet gurram) permissions and he is totally involved in following all issues. He operating restaurant in his...

Sorry to say but support from you guys is pathetic.
I order pizza on 18 th june from mobile site as I didn't received the pizza within the stipulated time I called at your customer care number and informed the same.
Post which the person from your team said once you recieve the order can call us back and we will intiate the refund.
Today is 7th July and from past 18 days I am getting a reference number only. People...

The prp domino’s in louisville, ky quoted a 25-35 minute wait, instead i waited almost an hour and 45-55 minutes. Yes, i realize that they are low on staff right now but, they could have quoted a longer wait time and not have my food disgustingly semi-cold. I do not appreciate having my food not fresh. It was out of the over by 10:45pm july 4, 2019. It is unacceptable....

Order no.242 amounting rs.1386 made at 21.08.00 hrs. And the amount was paid via netbanking. After 1.5 hours we still get to see the status that it is being “being baked” and then when we called the customer care, we got a very bad response from them. They were telling that we have to still wait for order even after 1.5 hours and if we want to cancel the order we are not allowed to do that.. Even we are not sure whether we will receive...

Sir I have ordered a pizza from the contact no [protected] And it had delivered 30 min after so I called to the Domino's for the refund but still the refund has been not credited till now this is the 2nd time it happened with me I have paid the money through paytm. Please look into this matter as soon as possible it was your responsibility to deliver the food on time...

I ordered my pizza on zomato app around 1am and even after prepayment not received the parcel for 2 hours. Zomato says we don't look into delivery matter with dominos. And have been trying the outlet number and helpline number for more than n hour but no response. Seriously not fair. We have to stay hungry just because of this stupid behaviour of dominos...

Okay, so i ordered the pizza but delivery boy calls me to say that my location is out of there reach so he is canceling my order, for which i have already paid. Also later customer care guy told that refund has been processed but he cannot provide any bills, i will get refund within 5-7 days. Now when i called them they are saying it has been refunded that too in my paytm. Neither do i use paytm nor i have paid through paytm that day. Kindly...

Hi! I ordered a pizza from mobile app... Payment deducted from my account but order failed and i didnt get a msg from dominoz regarding the order or payment deduction (Just recieved message and mail from the respective payment mode app). How m gonna receive my money back and when? I need a revert on the same...
Expecting some serious action over my complaint.
Thanks...

These is my complain against dominoz pizza nallasopara west. I order pizza through zomota n dominoz pizza cancelled my order automatically n told me that they cant delivered in my location n even they are not giving me my refund.. N giving bad word s on call.. Please see to it or i will file a complaint against dominoz pizza.
Name - laxmi. Meena
9rdered contact number [protected]...

I ordered a pizza from dominos through zomato at 2:50pm, paid for it already and then after few minutes got a call from dominos that my pizza will be 45 mins late due to traffic to which i agreed but that was not anywhere mentioned anywhere while placing the order, the pizza arrived after 2 hours at 5:00pm, was tired of calling them and everytime a different person picked up and gave some unbelievable response, they also sent me a bill on...

I ordered from Domino's on 27 th July at 8:34 pm ! and did online payment of 377. i didn't get my order and when i called in customer care call centre more than 10 times, they didn't reply properly.the status still shows "the food is being prepare" . Though i did payment and i have proof, when i called in Domino's, they said they didn't receive my order and payment ....

I paid for the online order and ordered 1 pizza along with some sides on 14th june at around 8 pm.
Till 9 pm it showed, "out for delivery" and at 9:40 it got changed to "delivered"
However, i never received any pizza or the sides.
I have been chasing the guestcare email id since then only to receive nothing worthy in reply from them.

What to do now?
Should i stoop down to their level and cause...

I placed an order from dominos neo town electronic city phase 1 branch on june 15th. This order was delayed by 2 hours. They said refund will be credited in next 7 days.
It is now 15 days and no refund in my wallet. Also the employees of this branch are so horrible at customer service that they either don't pick up the call or just cut the phone in between.
Pathetic service by dominos...

We order this product REG NHT EN CHD VEGG and PEPSI but this order not my name on bill and product is very poor quality base is very hard mr. Radhyshyam receive my order first time he say this is not my order but second time he give me this order and on bill show my number we eat dominoz product last 2 year with family and fiends but today i see all over new staff i think old staff is very best they guys made product very piecefull so this...

Hello i have called many times to domino's customer care number they just trying to convince but not solved my purchase, i have a e-vocher they said at the time of payment you can add the vocher but there is no option called e - vochers in payments page so so many times i called customer care but didn't not respond me well they said we will arrange a call back but no calls or any response from there side...

I was placed an order for 3 pizza worth Rs. 333/- from domino's android app on 12th May, 2019 & make the payment online via paytm app. Order no. 310. I got late delivery of pizza & at the same time I was called to customer care support no.[protected] & told that the delivery of pizza is late, the concerned person told you will got the refund Rs. 300/- in your paytm wallet or points in domino's wallet within 7-10 working days. On 31st May,...

Placed order on dominos, got a confirmatory sms and invoice.
Waited for 50 min for the order, although there is 30 min delivery guarantee, then without any call from anyone my order was cancelled.
Tried calling restaurant 10-12 times all the time call went unanswered.
Then directly called dominos helpline.
After being on call there for 10 min solution was given that i’ll be getting a call back from restaurant...

Hello support team,

My name is akash dutta resident of h no 110 gali no 4 rajiv puram karnal haryana 132001. On sunday evening i ordered a pizza from zomato from one of your local location in karnal. But after the store accepted the order i was waiting for my order to be delivered for which i waited almost 40 minutes and even after that i didn't received my order. I called back the store from zomato and they said the area...

I prepaid to dominos via paytm on 12th of may but they cancelled the order. They haven't returned my money still. It has been more than a month. I have been calling, sending mails and sms time and again. Plus they don't have a toll free no. So i have to pay for every call i make. And the way they talk to me on call is pathetic, nor do they send proper replies. Please help me get my money back the compensation for customer hassenmet caused...