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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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Domino's Pizza Phone Numbers

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1860 210 0000
257
194
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+91 12 0439 6946
+91 33 257 7593

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Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 97

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N
Nidhinala
from Bargarh, Odisha
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refund of the failed order

Sir, i just ordered a pizza from domino's app. After a few minutes it showed that the order has failed and there is no sign of refund. Rupees 300 has been deducted from my account. I am teally worried about it. How do i go about with this? By when should i expect a refund? What should i do if i do not get refund at all? What is the indian contact number for customer support. A kind consideration of this complaint is required from your end.br...
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Hemu Dhadhi
from Mumbai, Maharashtra
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I m complaining about late delivery and your customer care

I got my pizza 1 and half hour late. I called the customer care 15 times out of which 2 times they hung up and 1 was rude and i asked 5 times for supservisor they say he will call in 5 mins or 10- 15 mins its been 4 days yet no one has called and before hearing the query they say the amount will be refunded within 7-10 days but they are not giving proper solution. If this is how they are behaving being a customer care they should shut it...
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Dhiraj Bansal
from Mumbai, Maharashtra
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fraud prepaid order not delivered

Worst experience. I ordered by online payment. App showing as delivered after 50 mins. Customer care continuously escalating to a team who cuts the call after making me wait every time for 10 mins. I called them 10 times. My money wasted. My time wasted. My dinner experience wasted. I got absolutely no resolution. Total fraud. It seems i made the biggest mistake to rely on domino's....
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B
Bala5588
from Chennai, Tamil Nadu
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pf not received

Address:3/167,5th cross St, Periyar Nagar extension.nandhambakaam,kundrathur, Chennai_600069, 600069

Iam balaji. I have worked at domino's for 1.5 years. Before 7 months i resigned my job and applied for my pf amount. But still now i was not received my pf amount. Many times i gone and contact them but my pf amount not received still now. I had given my full effort in my job but didn't give any response to their employees. This is very worst. Without employees support no one do anything soo plss slove employees problem. I worked in domino's...
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R
rashu82
from Gurgaon, Haryana
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delivery failure

Address:V Square mall, Alwar, Rajasthan, 301019

Worst experiences with dominos.

I had placed a order to dominos on sunday i. E.31/03/2019 through mobile app. My order no 301 delivered late about 45 minutes to the actual delivery time. I had complained this to customer support and they ensure to credit back delay penalty of 300 rs within 24 hrs.
But till the time i have not received any amount. Yesterday i received a call from bhiwadi restaurant manager mr shankar,...
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A
ankit68
from Panaji, Goa
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late delivery.. unprofessional

Address:I block 303ishan silver.. New cg road, Gandhinagar, Gujarat, 382424

Hi.. I placed an order worth 2200 using [protected] number in Dominoes mothers branch.. It was placed at 8 pm 31/3/19.. We waited for more than 45 mins and since then we're trying to get the details of the order as it was not delivered.. After many calls it was deliverer at 9:50 ... We had guests at home for dinner.. It was an embarrassing experience... Am really annoyed with this behaviour.. It was a shameful thing as food was not served...
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S
Sunainaogh
from Noida, Uttar Pradesh
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refund not received after multiple calls

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

I ordered pizza from Dominos ETT outllet Noida on 8th March order number was 98 . The pizza came 1 hour late and I was assured of refund of rs 300 which I have not received till date. I have already made 4 calls every time they open a case and close it without giving the refund. The mode of payment was paytm. Please help in refund as the ETT people are not interested in giving refund and always trying to delay the matter....
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S
Smriti silwal
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didn't receive order which was paid

Address:New Akashganga society C-26,202, Yamunanagar Andheri West, Mumbai City, Maharashtra, 400053

My name is smriti orderd one farm house pizza and one Pepsi from your dominos Andheri Lokhandwala branch which’s 18 ground floor10, green village CHS opp Samarth Vaibhav Lokhandwala complex through zomato which was paid I didn’t recive my order I want refund which was already paid, facing this problem second time these guys are providing worst service staff’s mannerless kindly refund my paid amount...
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S
sarmisha pandit
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30 mins fake delivery promise

Address:Shahid Bhagat Singh Nagar, Punjab, 560078

Hi Team.

I placed an order on 31st march which was 30 mins guarantee but not delivered on time and also when i call to check they said it's not 30 mins its 40 to 45 mins time.

It's a request please don't fool customer by 30mins guarantee i[censored] can't keep the words and t&c no where mention that for weekends there is a different rule and if please don't show guarantee message.

As a proof i am sharing...
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S
Shahid khan18
from Noida, Uttar Pradesh
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refund of failed

Address:Gautam Buddh Nagar, Uttar Pradesh

I make online order on 17 march 2019 and paid through paytm but the order is not delivered to me, the delivery man said to me that he don't delivered in this location.

Now I am waiting for my refund but non of the your system's part are contacting me or assuring me of my refund.

Is it's customer fault to try online payment.

Refund of failed order should be refund immediately but till no refund...
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J
jatingult
from Noida, Uttar Pradesh
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refund not get for cancel order for last 8 months

Address:New Delhi, Delhi

I've placed an order with Dominos on 10th April 2018 at 1am with Rs. 671
They cancelled it after 20 minutes saying that the location is far away and my amount will get refunded within 6-7 working days.
It's almost an year now
And I've been after them to get the refund or replacement order, but they've been fooling me around each time, giving reference numbers but no actual action is taken.They consider customers as a...
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G
Gopal Darshan Sharma
from Noida, Uttar Pradesh
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refund of failed order

Address:110089

I make online order on 21.93.2019 and paid through paytm but acceptance of order failed.

Now i am waiting for my refund but non of the your system's part are contacting me or assuring me of my refund.

Is it's customer fault to try online payment.

Refund of failed order should be refund immediately but till no refund rec'd....
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M
Manasvi Dhawan
from Bengaluru, Karnataka
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late delivery of my order and no show by dominos customer service.

My order was 15 minutes late from the guranteed time and when i tried calling on the customer service number it said the number doesn't exist. I tried contacting them through feedbacks but again no replies received. And now on the application they are showing that the order is delivered on time which is not. This is so unprofessional on their part and i don't get this why and how could these people guarantee 30 minutes delivery. Even the...
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R
Riyajuddin ansari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery pizza

Address:Sakinaka lbs nagar, Mumbai City, Maharashtra, 400072
Website:Domino's

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Fooddomino's pizza no home delivery in slum areas
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Sakinaka lbs nagar near monika jeweler's mumbai city district, maharashtra,
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The service of domino is only for the...
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R
Rajbir Kaur
from Hyderabad, Telangana
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food poisoning dominos

Address:Domino's, Mittal Mall, Bathinda, Bathinda, Punjab, 151001

Day before, me n my husband ate 1 pizza and 1 stuffed garlic bread bought from dominos pizza mittal mall bathinda city. Then next morning we both felt nausea, vomiting, loose motions, stomach ache and when we went to the doctor he said its food poisoning.. This is very big disappointment with such a big brand dominos.. Im attaching the dominos order message.. Mobile no. [protected] see and take action on it...
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I
ibrahimMaddy
from Mumbai, Maharashtra
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I did not got the bill as well my balance amount

Address:Mumbai, Mumbai City, Maharashtra, 400051

I went k star mall domines to watch movie and my show timings was around 8.20pm so my wife decided to eat pizza i place d the order for regular barbecue pizza and i paid 2000/- the guy asked me to wait till the counter token get vissible and told me i ll be getting my bill and balance with the order, as we waited for token number 101 amd finally we recieved it but in the hurry of movie we di not the change back as well the balance money,...
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S
ShEbA sMiLy
from Noida, Uttar Pradesh
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late delivery. against your claim of 30 min guarantee

Address:F/289 shaheen bagh abul fazal enclave 2 jamia nagar, 110025

I ordered my pizza and waited one hour. My pizza order is done throgh paytm on 26 march 2019 (today) and order no. was 225. My address was shaheen bagh and call no. -[protected].
I asked the delivery guy whats the problem
I showed all the terms and condition mentioned by ur dominos. He was so care free and told me u will get refund. He told me that u will recieve ur money online after 7 days. When i asked for how should i trust...
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A
AasthaB
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received yet from dominos or swiggy!

Address:Shop Number- 15, 16 & 17, Silver Square, C-18, Bhagwandas Marg, M I Road, C Scheme, Jaipur - 302001, Near Raj Mandir, Ashok Nagar, Jaipur, Rajasthan

Hi,
I placed an order of rs 311 of dominos pizza c-scheme jaipur through swiggy app on 8th march 2019. Dominos cancelled the order due to long waiting time of around 2hr but on swiggy app the order was shown delivered and dominos sent cancellation message. I contacted both they both kept diverting the concern and asked me wait for 24 hrs regularly. I have been regularly contacting swiggy and dominos for the same but both just kept...
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D
Dhanendera Khatri
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amount deducted but order not confirmed

I ordered 2 pizza yesterday (23 mar, 2019) the dominos pizza website. The total bill amounted to rs. 836. I had paid the amount via sbi internet banking. The transaction was successful. The amount was debited from my account but my order was not confirmed. Transaction id is qsbi[protected]. I had already shared the snaps regarding the same to you nearest office over whatsapp. But till now my money has not been refunded
Your revert...
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R
Ravi8941
from Delhi, Delhi
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pizza not delivered and status showing delivered.

Address:IIT delhi jwalamukhi hostel room no. A61, New Delhi, Delhi, 110016

I had ordered pizza via swiggy with order no. [protected] on 21st march around 9:30 pm.
Message come from domino's is that

Thanks for choosing domino's. We will deliver your order hot & fresh in 30 minutes.
Order details - amount: rs. 523 | order no. 849 | track your order accurately using domino's [protected]@ https://bit.ly/2C4BSZi

After calling around 10 pm your order is cancelled.
After some...
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