[Resolved] Dotzot — [protected] [protected] [protected] [protected]

 
5 Reviews
India
 PrathimaV
All 4 order shows delivered status on dotzot site. But i haven't received any parcels yet. I tried to reach the customer care numbers and kochi dotzot, they seem to be busy sleeping. Never attended my calls.
[protected]
+[protected]
+[protected]

I have complained to firstcry. They need 72 hours to track and revert back.. Omg.. This is ridiculous.. No proper response from anyone.

700009224804 700009224802 700009222092 700009220458
Complaint marked as Resolved 2017-09-05 16:12:51
Received the parcels few days back when I was not at home.. people who delivered had no answer why wrong status on website and reason for late delivery... I am just relieved atleast my orders are finally with me now.. and anyways thanks for the people who helped in the process.. DOTZOT, Please update correct status on websites.. have proper customer care service...

Complaint Status


[Aug 29, 2017] DotZot customer support has been notified about the posted complaint.
Lanavat's response Aug 27, 2017
Hume humara saman chaiya
Updated by PrathimaV Aug 29, 2017
+[protected] I have tried calling this number. no one picks the call..
Updated by PrathimaV Aug 31, 2017
No proper response received yet for me... I think I have wait for ages to receive ''Proof of delivery'' because rocket scientists are developing it to release.. OMG bad service...
Updated by PrathimaV Sep 05, 2017
Received the parcels few days back when I was not at home.. people who delivered had no answer why wrong status on website and reason for late delivery...
I am just relieved atleast my orders are finally with me now.. and anyways thanks for the people who helped in the process..

DOTZOT, Please update correct status on websites.. have proper customer care service...
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Hum ne jo order kiya tha wo nahi he hum ne projector smartwatch ka order kiya tha lekin ye projector smartwatch nahi he simple watch he so pliz change my
product...hum ne 1st time aapki side she order kiya aur usme b aapne galat product bhej diya and aapke consumer care me call b nahi lag raha so pliz call me [protected]...
Hum ne filip card se jo saman odar kiya tha vo hume nahi mila
Or ap ke taraf se dilivari ka sms agaya
I have ordered pendrive, 64 gb memory card, and power bank of rs. 1049 but in the parcel pendrive is missing... I dont want any thing. Please just want refund...

The product is such a worst bad quality not as per picture so please kindly help to return back so that we can be your regular customer please help us [protected] is my contact number please do the needful

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    Customer satisfaction rating
    64%
    Complaints
    411
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    Resolved
    259
    phone
    +91 89 0879 3938
    location
    2nd Floor, No.2, Victoria Road, Bangalore, Karnataka, India - 560047
    Dotzot - 700009224804 700009224802 700009222092 700009220458