[Resolved] Dotzot — complaining about a delivery agent - trivandrum kerala

Gadha Krishna

Address:

Thiruvananthapuram, Kerala, 695004

Good day,

I had recently placed an order with stalkbuylove for a few clothes to be delivered to my place at thiruvananthapuram, kerala. I had also made the payment online to prevent any sort of hassle my parents would have to go through back home.
Despite this, the dotzot delivery agent (‭jino jose [protected]) who delivered it today argued that the payment was yet to be made and asked my parents to call delhi office and give him the proof otherwise he needs the money.

This sort of behaviour is unexpected from a professional service like dtdc.

Thanks

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Oct 23, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2018

DotZot Customer Care's response Dear Gadha Krishna

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot

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Comments

ritikjhs8

from Nagram, Uttar Pradesh

I have one parcel it has arrived destination on 17 Sept 18 .but till now delivery has not happened, courier is saying it would happen after 5 days or you could collect from office please help me

Vijay Sujith

from Krishnagiri, Tamil Nadu

Not working the product, , i want to return this, , i need help,

harsh mehrotra

from Pune, Maharashtra

Hey, this is divyansh gupta, i ordered my product from stalk by love and my product reached in pune kothrud but it did not get arrived, its been 10 days i am enquiring about my product .
Awb no:[protected]