[Resolved]  Dotzot — delivery failed, no response

Address:Ranchi, Jharkhand, 834001

Most pathetic service provider i have ever came across. I booked an order on flipkart.com and they dispatched it through dotzot. The delivery was attempted at my address and was not delivered stating the customer is not available/out of station.

My entire family was present at home when it was attempted to deliver. Since then i have been trying to get in touch with the dtdc/dotzot people but no response.

The contact number of the wishmaster is useless. Neither the call is received nor call back.

No update as to when will it be delivered nor any call from the dotzot.

Extremely disappointed, my order is urgent and i have no clue when will i receive it.
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Oct 22, 2018
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Sep 19, 2018
Updated by Ejaz Kutchi
The reference number of the shipment is[protected].
Verified Support
Sep 20, 2018
DotZot Customer Care's response
Dear Ejaz Kutchi

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
Complaint comments 

Comments

I have ordered combo 3 branded pure linen 3 stylish shirts for man but wrong size and very bad quality product received I want refund my money. My AWB NO. I[protected] order no. [protected]. Cash on delivery
SHUBHAM RAMESH INGALE
JAI BHARAT CHOWK
YAVATMAL
445001
MOB.[protected]
My reference number is[protected].but not yet delivered me.
Please send my order immediate because i need it. Next 2 day not delivered me i do it cancelled. I hope that you do help me. Thanks
The item which I ordered in flip kart has already reached to dotzot but they are delaying in delivery for past 4 days it’s making me more angry please deliver my order soon please improve your service

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