[Resolved]  Dotzot — delivery is too much delayed

Address: New Delhi, Delhi, 454002

My airway bill no i[protected] you guys are not updating my status since 5 days customer care is giving iss giving new reasons every day every time i call them they give me a unacceptable reason. The shipment is arrived in my city but not delivering it since 4 days. Worst service ever... I am concerned about the time it is taking although they are taking mony for express service but there is no such speed in delivery. Dotzot officials should be informed about their bad service. The customer care is not giving any satisfied reason for the delay they just keep changing their reason everyday and wasting my time..
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Aug 7, 2018
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2018
DotZot Customer Care's response
Dear Prakhar

We regret for the inconvenience;

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
 
3 Comments

Comments

Hi I ordered a product from nutrabay.com
It showing its in nelamangala ware house since 5 days when I track my parcel. No one is there to give information when I call to the customer care of dotzot. Please help me
I am yet to receive my 4 courier which have expensive orders in it.. The dotzot courier is not calljng me or answerung to my calls... I have no info on the whereabouts of my order.. I live in nedumangad, trivandrum, Kerala 695562
Tracking - AWB NO: I[protected] Reference No: S[protected]I[protected]-L.

when i Truck the Shipment than show me out for delivery and Not Delivered attempt and after 2 days later i received a massage could not be delivered because ADDRESS INCOMPLETE OR WRONG.

Mobile -[protected]
email- [protected]@gmail.com

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