Claimed

Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
Complaints 2772
Resolved
1244
Unresolved
1528
Contacts

File a complaint to Dream11 Fantasy

Having problems with Dream11 Fantasy?

File a complaint and get it resolved by Dream11 Fantasy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Dream11 Fantasy reviews & complaints page 44

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
parijat bhalekar
Oct 3, 2020
Resolved
Report
Copy
Resolved

CSK vs SRH match 3rd Oct 2020.
Ravindra Jadeja points till he got out were shown as 77 but at the end of the match it is 71. His economy rate points are not considered at final score. This changes the final winner of the competition.
Oct 3, 2020
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Hey, we have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you with a detailed explanation.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kîråñ Bâbu
    Oct 2, 2020
    Report
    Copy

    I can't verify my pancard.upload pancard got stuck its showing "something went wrong try again". How could I do it
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Srikanth Tarak
      Oct 2, 2020
      Resolved
      Report
      Copy
      Resolved

      I have provided bank details it showing under review how many days it will take to approve and if any rejection notification will sent to user with reason ? Please help me
      Aug 7, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Hey, bank account verification usually takes 5 working days. For further query, kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shubam99
        Oct 2, 2020
        Report
        Copy

        Hello Dear My Name is Shubam Kumar
        My email id is [protected]@gmail.com
        my no is [protected]
        Dear 1 october 2020
        Contest 1 CS vs WW Rs299 bad wheather k karn 2nd team win kra di aur hum customer ka loss ho gya
        Contest 2 FCD vs SVW Rs299
        yeh match bi bad wheather k karn 2nd team win kra di but is match mai wrong points update huy hai 2nd inning 8 over mai dls method se win krai but Dream11 ne 7.5 over ka Points update kiya isme bi mera loss hua mai win kr rha tha plz refund my entry immediately
        agr Bad wheather k karn match dls method se complete hota hai to dream11 ko points bi usi hisab se dene honge ya fir match ko abounded krna hoga
        plzz refund my all entry immediately
        thanks
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Oct 03, 2020
        Dream11 Fantasy Customer Care's response
        Hey, If a match has reduced overs due to rain or other conditions, then points are given as per the format, and not according to the number of overs played. For any further queries kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom.
        Oct 03, 2020
        Updated by Shubam99
        but dear wrong points update huy hai reduce over 2nd inning 8 over mai match complte kiya but dream11 ne 7.5 over ka points update kiya
        this is wrong dear mai win kr rha tha plz refund entry plz check image
        Helpful
        5 other people found this review helpful
        5 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Venne Youth
          Oct 2, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: Mumbai

          They dedected money from account. Reason in fairplay violation. How can assume and deduct? There are no laws no restrictions to this app.
          Aug 7, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Anirudh Ambati
            Oct 1, 2020
            Report
            Copy

            A Dream11 account has been created and is being used from my email id. I did not create it approve it
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              E
              EktaUgi1981!
              Oct 1, 2020
              Resolved
              Report
              Copy
              Resolved

              I requested a withdrawal of Rs 200 on either 26th or 27th September 2020 from Dream 11 app to my verified bank account which was supposed to get transfer on 28th of Sept 2020 and I received the message for successful withdrawal from Dream 11 but did not get the money still in my Bank account.

              Same thing happened today on 1st October 2020 with a requested withdrawal amount of Rs.500 this time but still money has not been credited but here also I received a message from Dream 11 team saying your withdrawal is successful.

              Mails I sent to helpdesk are not being responded, raised a complain with a ticket number issued but still case closed without being resolved.

              I don't know what is happening.

              It does raises a credibility question on their part
              Aug 14, 2021
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Verified Support
              Oct 03, 2020
              Dream11 Fantasy Customer Care's response
              Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Soman Sunil
                Oct 1, 2020
                Resolved
                Report
                Copy
                Resolved

                Dream11 — My money is deducted saying that it is a fairplay violation
                on oct1, 2020
                Sir i was received 500 on 30th September and my transaction id is FPV2020093018532499939727When i made it for withdraw on 1st oct Rs.500 today they cut rs.500for fair play violation. Sir i joined a league and earned those money.and i reffer only 1 friends that is also my idHow is it fairplay violation?, can u pls give me reply how can i get money back to my account.otherwise i will file a case against dream 11 company.. ...
                Aug 6, 2021
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Verified Support
                Oct 03, 2020
                Dream11 Fantasy Customer Care's response
                Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Desi Gang
                  Sep 30, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Please not that my pan card is already taken. I want to know how can I register my pan and then retrieve the money.

                  IT is very urgent.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    ᏗᏒᎥᏁᎴᏗᎷ ᎶᏂᎧᏕᏂ
                    Sep 29, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: India
                    Website: www.dream11.com

                    Sir i was received 215 on 28th September 02:47:09 A.M and my transaction id is LW2020092721145708556908760. When i made it for withdraw on 28th sep Rs.210 my transaction id is UW2020092810330656908760 they was showing transaction is cancelled and today they cut rs.200 for fair play violation. Sir i joined a league and earned those money.and i reffer only 7 friends How is it fairplay violation?, can u pls give me reply how can i get money back to my account.otherwise i will file a case against dream 11 company..
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 03, 2020
                    Dream11 Fantasy Customer Care's response
                    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nivi370
                      Sep 28, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      I won 3000 rupees in an ipl match (Csk vs dc) 25th september 2020 and i applied for withdrawal of won money (2000 rupees) in the account section. The withdrawal request is accepted and withdrawal is processed. The expected date to credit amount to my verified account is given as september 2020 (Next working day). But the money is still not yet credited and it showing zero withdrawal in progress and i'm afraid of hidden of recent transaction list by. I requested a lot of time to get an email statement for last month's transaction. But till now no email statement received from your side. Kindly check and withdraw the amount as soon as possible.
                      Sep 28, 2020
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sandesh Bora
                        Sep 28, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Over 350 of my winnings has been deducted for violation without reason I was playing with one family member so I won money from any I was not doing any violation still my money is deducted


                        Public 49 contest which I won ghag money is also deducted which was used without bonus

                        Kindly refund my 500 rupees

                        My name
                        Sandesh Bora
                        Mail [protected]@rediffmail.com
                        Fraud amount - 500 rupees
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 03, 2020
                        Dream11 Fantasy Customer Care's response
                        Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rahul poter
                          Sep 27, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Saharanpur

                          Dear dream 11 team
                          Namaste
                          Mera name rahul kumar hai
                          Meri dream11 application ki i'd hai
                          Rahulteam11xi

                          Mere sath dhoka hua
                          Maine date 27/9/2020 me ipl mach me rupaye 49 ke contest me 8 team bnai jisme se sirf mujhe 1 se 7 team hi show kar rahi hai meri 8 number ki team dream 11 ki taraf se dhoke se gayeb kar di gai hai.
                          Jisme caption kl rahul or voice captain m agarwal the
                          Atah dream 11 team se meri guzarish hai ya to meri team8 wapis mujhe mere application me dikhai de nahi to me mujbur hokar costumer service court jaunga court me apke sare dhoke ka saboot ke sath pardafash ho jayega apko dhoka karne ke jurm me jurmana bhi dena padega mere paas aap logo ki taraf se ki gai धोखाधड़ी ka pura saboot hai
                          Aap logo ne meri team8 ko gayeb kar diya jisme me shayed number 1 rank pe aata...
                          Mera mobile number [protected] hai
                          Meri mail id
                          [protected]@gmail.com
                          Meri dream11 application ki i'd
                          Rahulteam11xi
                          Agr aap meri team ko wapis la sakte ho to me costumer service court nahi jaunga.
                          Jaisa dream 11 ne mere sath dhoka kiya aise hi pta nahi bharat ke kitne bhole bhale logo k sath kiya hoga
                          Agr meri team8 wapis nahi aayi to me costumer service court jaunga jaha dream 11 ko bharat me default kar diya jayega...
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 03, 2020
                          Dream11 Fantasy Customer Care's response
                          Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sidhartha Sankar Das
                            from Noida, Uttar Pradesh
                            Sep 26, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Hi, I’m disappointed to see Sandeep Sharma included in playing 11 in dream 11 announced list between Sunrisers Hyderabad and KKR played on 26th sept 2020. I had also selected him in my bowlers. Please look into it and refund my entry fee for today’s match for both the contests I joined. Thanks
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            As per official sources, Sandeep Sharma was supposed to be a part of the playing 11. Our lineups are based on the official information we receive, which is why Sandeep Sharma was shown as 'Announced'. Also, the lineup was corrected before the match began.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Manu Nallassery
                              Sep 26, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Unable to upload my Pancard image .even i have selected image while submitting its asking again to upload image. I have tried in different file and size tooo
                              My mail I'd. [protected]@gmai.com
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Anukull
                                Sep 26, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Dream 11 is a fraud.... It's customer care service is also very bad... I am submitting my correct pan detail after submitting it it's say something went wrong
                                Totally fraud. Give my mind back dream 11.
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Sep 26, 2020
                                Updated by Anukull
                                Dream 11 is a fraud. ...It's customer care service is also very bad... I am submitting my correct pan detail after submitting it it's say something went wrong
                                Totally fraud. Give my mind back dream 11.
                                Verified Support
                                Oct 03, 2020
                                Dream11 Fantasy Customer Care's response
                                Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Niranjankk
                                  Sep 26, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I have joined 3 constant, but showing only 2 constant money also deducted
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prince0071
                                    Sep 26, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    When i used to withdraw my money they always cancelled my withdraw and next within minutes they charges me for fairplay violation. Even my all the details and documents are verified and confirmed by them. They almost charged me 207 as i am violating their fairplay rules but i didn't do anything wrong. They even didn't provide the reasons for the fairplay violation.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Look they always charges me for fairplay violation but i didn't do anything wrong i won the contest and just withdrew my amount that's it why the hell you charges me for violating fairplay rules.
                                    I have attached my updated about withdrawal see why they charges me for fairplay violation
                                    I am not satisfied with your response and service
                                    Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
                                    Helpful
                                    Found this helpful?
                                    4 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dhirendra singh Chouhan
                                      Sep 26, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: [email protected]

                                      I want to withdraw my money but whenever i was click verify button always error message pop out "something went wrong " i have already raised few complaints regarding this but no response from their end. so kindly request you please help me to resolve this. thank you
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        L
                                        Lokesh Chaplot
                                        Sep 25, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I played a private contest with someone and I picked up my team and my team is much better than my opponent and I won the contest and winning amt is given to me and next day dream11 had taken winning back and the reason they gave for it is "fairplay violation".
                                        I want if this is violation then you cancelled the contest immediately and gave the money back to each one
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 01, 2020
                                        Dream11 Fantasy Customer Care's response
                                        Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit