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Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 45

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P
preetpani
Sep 25, 2020
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I have added the bank account details in dream 11 site and with all the details and also uploaded the necessary requirements. Still it is getting rejected. Even i have raised complaints but no response. My pan number email phone no everthing get verified. If we want to contact them there is no contact no. Pls set up some contact no as well as resolve my issue.
Dream11 Fantasy customer support has been notified about the posted complaint.
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    J
    Jomsin James
    Sep 25, 2020
    Resolved
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    Resolved

    I have been trying to withdraw and its always showing verify and when i click verifiy it always showing something went wrong. I have already submintted my pan and bank details in it 2 years ago. Now i am unable to withdraw.

    Team name : abd 23
    E mail : [protected]@gmail.com

    Ps. I have already mailed you with attachment, but still no reply
    +1 videos
    Aug 12, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Verified Support
    Oct 01, 2020
    Dream11 Fantasy Customer Care's response     Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
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      N
      Naveentharakan
      Sep 24, 2020
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      Address: Tharakan house hospital road koonamoochi

      I have added 50 rs in my dream 11 account my money was resuced from my bank account but that money is not showing in my dream 11 account. Iam writing this complain because every penny of money is important
      Dream11 Fantasy customer support has been notified about the posted complaint.
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      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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        G
        Getashok5
        Sep 24, 2020
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        Cheating on prize money

        I have played an contest with my 2 teams. According to there prize table i won 200rs on both teams. But i have got credited only 20 rs for 1 team. I need my money immediatly.....
        +2 photos
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        S
        Shubham Chand
        Sep 23, 2020
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        Address: Mumbai

        Hello guys,
        Please reffer the below details for fraudness.
        Checkout the team of mega contest winner .
        How can he chooses two of wicket keepers from both teams and this happens and he is winner .
        This is tottaly fraud.
        +1 photos
        Dream11 Fantasy customer support has been notified about the posted complaint.
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        I guess u are able to choose 2 wicket keepers.. Like sanju wont be a wicketkeepeer when jos butler comes. I also chose both of them.
        Ps: but didt get anything
        Reply
        Hey, Transparency, Trust & Responsibility are our core values, be assured, there'll never be any foul play on our platform. In case of any further queries, feel free to write to us from d11.co.in/HelpCenter and we'll be happy to assist you.
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          N
          Naveen thirumalasetty
          Sep 23, 2020
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          By mistake i enter last two digits of my account wrong. But dream is verified my account. So i place withdrawal request to wrong account. I place mails to dream11 about this problem but no one response.
          Dream11 Fantasy customer support has been notified about the posted complaint.
          View replies
          Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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          Naveen thirumalasetty's [Complaint's author] reply, Sep 24, 2020
          Still. Now I place many mails to dream 11 customer care.But there is no reply from dream.
          Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
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            N
            NaveenGowda R
            Sep 22, 2020
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            Address: Marakalaghatta village, mulbagal thaluk, kolar district, karnataka state.

            In the final over of csk and rr on 2 september economy of bowler is not reduced (Based on point system) so kindly check the point system so that is the reason i loose with 1 point. (I have taken screen shot before 19th over and 20th over) if required i will send
            My i'd in dream 11 is ceo of origin
            +1 photos
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Sep 22, 2020
            Updated by NaveenGowda R             Economy of last over of bowler in CSK vs RR was not reduced according to point system so I lost with 1 point I have taken screen shot of every ball from last 2 overs so kindly resolve this problem and replay me please
            Sep 22, 2020
            Updated by NaveenGowda R             I was differed by 30 points in last over so dhoni scored 1+8+8+8+1 so economy is reduced to -2 it should be reduced to -6

            Sep 23, 2020
            Updated by NaveenGowda R             This kind of fraud is happening is this hapenned by unknown for by known???
            View replies
            We have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you with a detailed explanation.
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              Y
              Yash Ak
              from Bengaluru, Karnataka
              Sep 22, 2020
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              Dear d11, On 18th sep 2020 I added 949 to my d11 account through Google pay there it is showing succesfull, but still I didnt get cash to my account. Please help me with this. And also I attached paid receipt please check it and help me
              My account : Topper Ak
              E mail id : [protected]@gmail.com
              Mobile no : [protected]
              +1 photos
              Dream11 Fantasy customer support has been notified about the posted complaint.
              View replies
              Hey, that's not the experience we want you to have. Please write to us from d11.co.in/AddBalance so that we can get this checked for you.
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                V
                vachanballal
                Sep 19, 2020
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                Resolved

                Website: dream11.com

                "unutilized nullified" was the message shown when 250 rupees got cut for no reason for my wallet in dream 11
                +1 photos
                Sep 19, 2020
                Complaint marked as Resolved 
                Got the issue, please delete this
                Dream11 Fantasy customer support has been notified about the posted complaint.
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                Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                  A
                  Arindam Rajbanshi
                  from Kolkata, West Bengal
                  Sep 19, 2020
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                  I has been added ₹7777 to my dream11 account and order id for this transaction is dd2020091906565313754279.
                  As per the offer cash bonus ₹3, 333 should be created to my dream11 account as bonus.
                  But cash bonus ₹3, 333 has not been credited to my dream11 account.
                  Please check and do the needful.

                  Thanks,
                  Arindam rajbanshi
                  Dream 11 team name: team of rajbanshi
                  Email id: [protected]@gmail.com
                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                  Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                    H
                    Hussain Kamaludeen
                    Sep 19, 2020
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                    I am unable to update my bank details. Even though after providing all details correctly and bank proof pdf file. Error showing : "You cannot verify digital wallet. Please check your account details"

                    Can any one please help me out.
                    Dream11 Fantasy customer support has been notified about the posted complaint.
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                      H
                      Hemu11
                      Sep 18, 2020
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                      [protected] is my old jio number which is block so i change to my new number [protected], my dream 11 gmail account is [protected]@gmail.com
                      Plz sir do it hurry because ipl is starting tomorrow...
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      View replies
                      Hey, in case you don't have access to your existing mobile number, write to us by submitting a request to the following link: d11.co.in/ChangeMobileNumber. Also, make sure you mention your new mobile number there.
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                        P
                        Prashant Suvarna
                        Sep 18, 2020
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                        Address: [email protected]

                        My winning balance was forfeited inspite of my account was verified successfully.

                        My winning balance was nullified
                        +1 photos
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Sep 18, 2020
                        Updated by Prashant Suvarna                         Hello

                        Rs 526/- was expired and nullified. My pan was verified and bank account with ICICI was successfully added.

                        I am not sure why this was forfeited and such type of transaction looks like sham.

                        Now when I checked again it's showing my mobile Number, email and Pan verified. Snapshot attached.

                        For some strange reason it's asking me to reverify bank account details which is totally unacceptable.

                        I feel cheated that my amount is forfeited even though my account was verified in all sense

                        Request you to reinstate my balance else will have to report the same to consumer forum for cheating.

                        Regards
                        Prashant Suvarna

                        I have reverified my bank account again.

                        View replies
                        Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                          S
                          Shourya Gairola
                          Sep 16, 2020
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                          Address: 1904-A, Naman Midtown, Near India Bulls Finance Centre, SB Marg, Elphinstone (W) Mumbai, India 400013.

                          So i played a football fantasy 1v1 match that was played between WBA vs LEI ie west brom vs leicester city. on 13th september and one of the players of Leicester who usually plays in midfield played defense ie Wilfred Ndidi but your points sytem didnt give him any points of clean sheet or clearance. What sort of fraud is this ?
                          So your site basically states that you should do your own research in terms of players the team sheet is announced one hour before the game you guys cant even follow and replicate that. on top of that its been 3 days and you have not resolved or even tried contacting me.
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          View replies
                          We have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you with a detailed explanation.
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                            S
                            Sethi Maru
                            Sep 16, 2020
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                            Address: Dist bikaner rajasthan

                            English 20 match me my palayer olly stone ke run out point match me add nahi kiye I'm Losing 1 point match my wining money send me
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            View replies
                            We have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you with a detailed explanation.
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                              S
                              Santhanam Deena
                              Sep 16, 2020
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                              I joined two contest for nor vs wor on[protected]. But after result showing your notification only teams, my contest detail missing. Pl. Rectify problems immediately.
                              Dream11 Fantasy customer support has been notified about the posted complaint.
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                              Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                K
                                kklp
                                from Delhi, Delhi
                                Sep 14, 2020
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                                Si pl resolve this problem.
                                We are played a match between cluj cricket club and united cricket club. Match fineshed at 13:20 approx on 13 sep 20. L got 1st position with 709 points (Contest is 70 lakh and 1st price is 5 lakh) what l found my price rs 127.36 only. L played aproxx 1577 matches and 5600 contest what l don't seen like this thousands of 1st positions. So sir pl check. As your tracking records 1st any team named 00000786ayub (1)' (2). Sir if you are not answering my mail. Then i will take an action with in law./media. Pl resolve this issue.
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                View replies
                                This is tactics if anyone winner then his mobile show lots of winner .if 1st price is Rs 127.36 then what is the last price (250000 persons played and aproxx 150000 winners or total amount 70 lakh) that is totally rubbish..

                                Match between cluj cricket club and United cricket club - Comment #3735535 - Image #0
                                Reply
                                Sir what happened.no time for commen man..sir pl submitted my evry questions on records.. this is not for ...thanks
                                Reply
                                Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                  S
                                  Shjsre
                                  Sep 13, 2020
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                                  I am not being able to verify my pan and so I could not add bank details, The message says that pan is already taken, I think it happened because I used another phone number and email id earlier, But I lost my old phone number so when I downloaded dream 11 again I have given another number and also another email id, but I don't remember whether I have verified my pan with the old phone number, So please tell my what to do now I am so eager to participate IPL contests, please help me the earliest
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                                  Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                    Y
                                    Yash Ak
                                    from Bengaluru, Karnataka
                                    Sep 12, 2020
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                                    Dear dream11, in cpl 2020 there was a offer which gives cash bonus of 300 for who played more than 8 matches with amount greater than 100 but j have played more than 15 matches and iam waiting for my 1000 cash bonus help me with this.
                                    Account name: Topper Ak
                                    Email id : [protected]@gmail.com
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
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                                    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                      R
                                      Rajpurohit Sajansingh
                                      Sep 12, 2020
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                                      Sir, i participated in contest of rs 1 held on 11september 2020. An email came in which it is declared that i have participated in rs 1 contest. But in real it shows that i have not participated in any contest.
                                      So, please reply earlier as possible.
                                      +2 photos
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
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                                      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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