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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
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L
Laksh Hegde
from Bengaluru, Karnataka
Feb 8, 2019
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Address: Bangalore, Karnataka

I deposited dream11 account using my bank account, but it was not deposited by showing error message as 'internal server error' and money got debited from my bank account. But it was not deposited to my dream11 account. Till now i have not received any mail or message about refund yet from dream11.
Please review the complaint and help me to get back my money.
Mar 11, 2019
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
Dream11 Fantasy Customer Care's response
Hey, we'll surely help you with this. Just submit a request from http://bit.ly/2UnEshl so we can assist you further. Request your co-operation.
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    P
    Prashant406
    from Mumbai, Maharashtra
    Feb 7, 2019
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    I play for 575 head to head contest on 17/01/2019.. money is deducted from my account but not shown in dream11 account... even after 21 days has been completed but my deposit amount is not refunded..10 times I send request but not fulfilled feedback by Dream 11...pepluser406...my id... please admit my request and please help me...I want my mone
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      A
      ADeepa
      from Jalandhar, Punjab
      Feb 7, 2019
      Resolved
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      Resolved

      Address: 140001

      Good evening
      Yesterday, i have added 77rs in order to get 33 rs cash bonus to my dream11 wallet, that money debited from my bank account but not credited to dream11 wallet. What should i do know, i have not received the money yet. The payment is not either transfer to
      Please resolve my problem immediately soon.
      (Deepa63593gh) is my username of dream 11
      Mar 12, 2019
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Feb 08, 2019
      Dream11 Fantasy Customer Care's response
      Thanks for reaching out to us! Please write to us from http://bit.ly/D11-Deposit so we can get this checked for you.
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        K
        Khandeswararao
        from Bhattiprolu, Andhra Pradesh
        Feb 5, 2019
        Resolved
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        Address: 520001

        Yesturday, i have added 90rupees and 230rs to my dream11 wallet, those money debited from my bank but not credited to dream11 wallet. What should i do know, i have not received the money upto now, is this money credited to my bank or to my dream11 account. Please resolve my problem immediately.
        My dream11 account:[protected]@gmail.com
        Please check the issue and reply me fast
        +4 photos
        Mar 15, 2019
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Feb 08, 2019
        Dream11 Fantasy Customer Care's response
        Thanks for reaching out to us! Please write to us from http://bit.ly/D11-Deposit so we can get this checked for you.
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          A
          Apua
          from Kolkata, West Bengal
          Feb 5, 2019
          Resolved
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          Website: www.fantasydream11.com

          I want to withdraw 400 rs from my dream 11 account on 04/02/2019. When i go to the verification link for email i'd verifying the page is redirect the dream 11 page. I was tried to change my email i'd after that i was tried for verification of my email i'd but the problem is same. Please give the correct resolution.
          Now i am not playing any contest.
          +1 photos
          Mar 13, 2019
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Verified Support
          Feb 08, 2019
          Dream11 Fantasy Customer Care's response
          Hey, don't worry! We've raised a request on your behalf. Be assured, our team will reach out to you via email in the next 24 hours for further assistance. Meanwhile, please check your mailbox to get the query number.
          On 31st jan match i have add 49 rs from my account to dream 11 acc but as new user i was failed to joined the contest . Now i want
          my 49 rs to back my acc . There is no option of verify acc in my team acc .
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            S
            Shivam12342
            from Ambasa, Tripura
            Feb 3, 2019
            Resolved
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            Resolved

            Hello dream11 thanks for your response. As you say me to login from google and select email id which i have registered with dream11 account. I verify my dream11 account from [protected]@gmail.com from google. I got some cash bonus also. But in "dream11 app, there is still showing - verify you email". Now what can i do? Thats why i am unable to add my bank account. Please do solve this problem.
            Hope you may solve it..
            Thank you.
            +1 photos
            Feb 3, 2019
            Complaint marked as Resolved 
            Hello dream11 thanks for your response. As you say me to login from google and select email id which i have registered with dream11 account. I verify my dream11 account from [email protected] from google. I got some cash bonus alsoand i want to withdraw it please help... . But in "dream11 app, there is still showing - verify you email". Now what can i do? Thats why i am unable to add my bank account. Please solve this problem. Thank you.
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Feb 03, 2019
            Updated by Shivam12342
            My complaint hasn't been resolved...

            Verified Support
            Feb 08, 2019
            Dream11 Fantasy Customer Care's response
            Hey Shivam, we are glad that your query has been resolved. Please let us know if we may be of any other assistance.
            Sir yesterday (3/2/19) SAvsPak match Rs 265 & today bpl match DHDvsCV(4/2/19)Rs 292 deposite my account but payment has failed. Solve the problem and refund amount for my bank account or dream 11 account. Thank you

            verification of email address - Comment #3341937 - Image #0
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              A
              Akyr741
              from Bengaluru, Karnataka
              Feb 3, 2019
              Resolved
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              1st i got fairplay violation for that ₹260 was deducted from my dream 11 account which may be due to multiple accounts which has been created 2 years before but again ₹114 was deducted for same reason when i am trying to withdraw my amount to bank this deduction of amount took place why is this happening i need a reason for this because now i am afraid of withdrawing my amount from dream 11 to my bank account so i need a reason as well as help so that my problem is solved
              Mar 12, 2019
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Verified Support
              Feb 08, 2019
              Dream11 Fantasy Customer Care's response
              Hey Akash, we'll surely get your query addressed. Kindly write to us from http://bit.ly/2HCS474 and our team will assist you further.
              My pan card is name of Ram Lalwani but my sbi accoun name is ramchandra Lalwani
              Ifsc code is matched
              I give statement proof but account is not matched.
              Please connect my account with dream 11. Thank you so much

              fair play violation 2 times - Comment #3341417 - Image #0
              Dream11 Fantasy Customer Care's response, Feb 8, 2019
              Verified Support
              Thanks for reaching out to us! Please write to us from http://bit.ly/2D1Kn4F so we can connect with you via email for further assistance.
              I had a winning of 131 rupees and I joined a contest of 59 rupees for ENG VS WI dated on Jan 31 2019. After some time it is showing that I have not joined any league but the amount of rupees 59 was deducted from my winnings. Please make the needful.

              fair play violation 2 times - Comment #3341493 - Image #0
              Dream11 Fantasy Customer Care's response, Feb 8, 2019
              Verified Support
              Thanks for reaching out to us! Please write to us from http://bit.ly/2D1Kn4F so we can get this checked for you.
              I am using my dream 11 account 20 days dated_[protected] i updated my dream 11 app with google link after that my dream 11 account not shown in the app
              Dream11 Fantasy Customer Care's response, Feb 8, 2019
              Verified Support
              This seems odd. Please write to us from http://bit.ly/2D1Kn4F so we can look into it and assist you accordingly.
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                A
                Akyr741
                from Bengaluru, Karnataka
                Feb 3, 2019
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                Dear sir/madam
                I have requested for withdrawal of ₹1500 from. Dream11 yesterday that is 1 feb 2019. But today when i see the request it says "withdrawal failed" and i have not refunded the amount which was cut from my dream 11 account. Please fix the issue and solve the problem of my withdrawal please refund my amount back or to my bank account and help me to transfer my amount to my account.
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Hii I am unable to verify my email
                I got email but not verify
                Sir Dream 11 app is not open it shows network error problem.
                Please solve it.
                Thanks
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                  R
                  Rahul Kashav
                  from Shimla, Himachal Pradesh
                  Feb 3, 2019
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                  Address: Kangra, Himachal Pradesh, 176064

                  People are beliving in you and you doing cheating with the people. You quoted 6, 66, 666 team in grand league in india vs newzealand match that is played on 03/02/2019 on wellington but there is more than 9 lakhs team in the grand league. How could you do this with people they are investing the money and you are doing cheating with people i am going to make group of people from all india and we will take the help from consumer cort.
                  Your dream11 surely van in india like bet365.
                  +3 photos
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  I joined a contest in IND Vs NZ 5th odi 2019 match, in That Contest only 875 members are there but my rank showing 1300+ how can it possible.

                  regarding grand league - Comment #3341262 - Image #0
                  Dream11 deactivated my account that is [protected]@gmail.com yesterday without any reason.
                  By luck I got top rank in yesterday Pak vs sa match by I can't open my account.
                  Please activate my account as soon as possible

                  regarding grand league - Comment #3341487 - Image #0
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                    P
                    Prajitha Anvesh
                    from Hyderabad, Telangana
                    Feb 1, 2019
                    Resolved
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                    Resolved

                    Withdrawal of rs. 1000 initiated on 23 jan 2019. But still the amount not deposited to my bank account. I got mail saying that it will get deposited by 30 jan 2019. Still not processed. Please resolve this issue asap.
                    Transaction id is not visible now in the my transaction section as it is showing the transactions of last 3 days only
                    .
                    My dream 11 id : prajansh123
                    Mar 4, 2019
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 01, 2019
                    Dream11 Fantasy Customer Care's response
                    Hey, we'd like to look into this. Please drop an email to us from http://bit.ly/2HBo4Is so that we can take this ahead and update you at the earliest.
                    I have dropped an email. Still no response from dream11 team. Please deposit the withdrawal amount as soon as possible. I need to deactivate the app. I ll not be using the app anymore.

                    My dream11 ID : PrajAnsh123
                    Withdrawal requested on 23/01/2019
                    I registered in India vs NZ mega contest of 6, 66, 666 teams and its showing my rank around 11, 87373 which is double than capacity.

                    withdrawal of rs. 1000 initiated on 23 jan 2019. but still the amount not deposited to my bank account. i got mail saying that it - Comment #3341261 - Image #0
                    I give all correct information . My pan is verified and i submit my bank details 2days ago but my bank account not verify still now.
                    Note:- i submit my bank account front page xerox copy capture

                    withdrawal of rs. 1000 initiated on 23 jan 2019. but still the amount not deposited to my bank account. i got mail saying that it - Comment #3341278 - Image #0
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                      J
                      Joker111singh
                      from Katihar, Bihar
                      Jan 31, 2019
                      Resolved
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                      Resolved

                      Sir
                      Can i withdraw my money after the fair play violation charges are deducted. Sir i am in need of money and it was very hard to win this much amount of money.
                      Sir please solve my problem. Im in very much need of money. I will never use any other people's account or create any other account. Please resolve my problem as it is very important for me.
                      Please forgive me for my mistake.
                      Thank you.
                      Mar 3, 2019
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 31, 2019
                      Dream11 Fantasy Customer Care's response
                      Hey, we'll surely get your query addressed. Kindly write to us from http://bit.ly/2HCS474 and our team will get in touch with you via email to assist you further.
                      My name is Kabilan - Dream11 registered email - [protected]@gmail.com. I passed the stage for 45Rs Bonus but Bonus not credited in my account.

                      I tried contacting Dream11 but no response.
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                        N
                        Nikithshetty10
                        from Bengaluru, Karnataka
                        Jan 30, 2019
                        Resolved
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                        Resolved

                        payment has failed in dream 11

                        Hello!
                        Today a short while ago, i tried to add rs 124.62 to my dream 11 account to enter a contest of rs 244 but after entering my otp, my hdfc account instantly got deducted by rs 124.62 but the dream 11 app showed as payment failed.. Please look into my issue n credit my dream 11 account by 124.62 as these are already deducted from my bank account.....
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                        H
                        Harshith V Gupta
                        from Bengaluru, Karnataka
                        Jan 29, 2019
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                        For Ind vs NZ 3rd odi in rs 40 mega league my ranking was 329018 while the reward was rs 40 till 330000 but I recieved only rs 15 I don't think the prize was split as even if many others have same ranking it would not result in rs 15 so please do resolve the issue as soon as possible
                        +1 photos
                        Sir I am trying to login but each time I am getting message "something went wrong please try again " email id:[protected]@gmail.com
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                          A
                          AbhijitGC007
                          from Malegaon, Maharashtra
                          Jan 29, 2019
                          Resolved
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                          Resolved

                          Address: Nashik, Maharashtra, 422013

                          Hello i'm a dream 11 user. I won some amount on dream11. When i tried to withdraw it the dream 11 team sent me the fairplay voilence notice and also cut some amount. As i know, i have never did any thing that can cause fair play violation so how they can raise this voilence notice. I want all the details about the voilence i did... I think i deserves all the money...
                          Mar 1, 2019
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 29, 2019
                          Dream11 Fantasy Customer Care's response
                          Hey Abhijit, we'll surely get your query addressed. Kindly write to us from http://bit.ly/2HCS474 and our team will get in touch with you via email to assist you further.
                          I’m sure I have got the right username and password but I still can't log in dream11 app. when im trying to login it always show network error or token error. Will u plz help me in solving that problem.
                          thanks
                          I deposited the sum of exactly 777 on 24 jan before 11:59 pm but didn't receive the bonus yet(25 jan ) ..please tell me what is wrong with the app . How can i get my bonus ?
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                            M
                            Munez
                            from Madurai, Tamil Nadu
                            Jan 29, 2019
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Hello sir/madam, i am a regular player of dream11... I had completed level 150, still i didn't get my cash bonus of rs.250... To be honest, 250 is not a big deal since we invested more than 2500 here... Bt the amount of trust depends on that... Please resolve the issues.. Thanks in advance... Team name :- regal17... Proof has been attested via screenshot!
                            +1 photos
                            Mar 3, 2019
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 30, 2019
                            Dream11 Fantasy Customer Care's response
                            Hey, you can claim the cash bonus by following below steps:

                            Step 1: Download the latest Dream11 App
                            Step 2: Go to the ‘Me’ section
                            Step 3: Tap the ‘CLAIM’ button
                            Step 4: Join more contests

                            Download now: https://bit.ly/2rBITIX
                            My app is not working
                            when i am trying to open my app it is showing "network error"

                            missing cash reward - Comment #3336267 - Image #0
                            missing cash reward - Comment #3336267 - Image #1
                            Dream11 Fantasy Customer Care's response, Jan 30, 2019
                            Verified Support
                            Hey, we'll surely help you with this. Just drop an email from https://get.dream11.help/hc/en-us/requests/new so we can assist you further. Appreciate your co-operation.
                            I think I am not getting cash bonus after reaching level 40 and level 50. Also, where can I check the entire history of my account transactions?

                            My email id [protected]@gmail.com
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                              R
                              Ravi chandra.s
                              from Bengaluru, Karnataka
                              Jan 28, 2019
                              Resolved
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                              Resolved

                              Address: 560102

                              When iam trying to login in my app it is showing "network error".
                              I have deleted it and installed the new version then also it is not ok
                              Ihave backup my phone twice but then also it is not working properly.
                              From atleast15 days iam not able to use my dream11 account due to this problem.
                              Please sortout my problem fast.
                              Whenever i try to login or open my app it comes with a popup "network error".
                              Jan 28, 2019
                              Complaint marked as Resolved 
                              When iam trying to login in my app it is showing "network error". I have deleted it and installed the new version then also it is not ok Ihave backup my phone twice but then also it is not working properly. From atleast15 days iam not able to use my dream11 account due to this problem. Please sortout my problem fast. Whenever i try to login or open my app it comes with a popup "network error".
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              me too have same problem.please provide me customer care details guys.i don't know the way to contact dream 11
                              Hello sir,
                              My dream11 account is deactivated.i follow all terms and conditions next time.please make my account inactive. Thanks
                              Dream 11 app open avadam ladhu bro network error ane vasthundi plz slove problem bro

                              login error - Comment #3385039 - Image #0
                              login error - Comment #3385039 - Image #1
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                                S
                                Saharsh Keshari
                                from Dehra Dun, Uttarakhand
                                Jan 26, 2019
                                Jan 26, 2023
                                This thread was updated on Jan 26, 2023
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                                When iam trying to login in my app it is showing "network error".
                                I have deleted it and installed the new version then also it is not ok
                                Ihave backup my phone twice but then also it is not working properly.
                                From atleast15 days iam not able to use my dream11 account due to this problem.
                                Please sortout my problem fast.
                                Whenever i try to login or open my app it comes with a popup "network error".
                                +2 photos
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Hello sir,
                                My dream 11 account is blocked. I follow all terms and conditions next time.please unblock my dream 11 app inactive .thanks
                                Dream11 login problem

                                app problem/login problem - Comment #4084816 - Image #0
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                                  K
                                  Kartik Jha
                                  from Pune, Maharashtra
                                  Jan 26, 2019
                                  Resolved
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                                  Resolved

                                  Its wrong that people can select multiple teams for 1 contest. Your 7 for 1 team combination is also wrong. Its unfair. There should be 5 players from each team except wicket keeper. For earning maximum money and increase number of people, you people made such a rule that if sombody want play with single team then he will never a chance for compete.
                                  Feb 26, 2019
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Jan 26, 2019
                                  Updated by Kartik Jha
                                  And there should 3 bowlers and two batsmen or 3 batsmen and two bowlers from each team...these things only make this game competitive..otherwise its complete business. Making fool of real cricket lover..
                                  Verified Support
                                  Jan 26, 2019
                                  Dream11 Fantasy Customer Care's response
                                  Hey Kartik, we've raised a request internally, please check your mailbox to get the query number and our team shall connect with you soon via email for further assistance.
                                  Network error at time of login

                                  it happens after i installed new version on 15 jan 2019
                                  now older version is also not working
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                                    H
                                    harry@mehra
                                    from Bathinda, Punjab
                                    Jan 25, 2019
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                                    Address: Mohali, Punjab, 160059

                                    Hello, my withdrawal amount failed after 2 days of payment process, now how can I get back my money. Plz help me as soon as possible. Amount is definitely small only 400rs but this is enough for me. I withdrawal on 23 january and after 2 days of process on25 january the withdrawal request failed. And the money is vanish, plz help me how can I get back. Thanku
                                    +1 photos
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    I am trying to withdraw money for the last two days but everytime it is getting cancelled. Please solve this as fast as possible. I have already verified my account 4 months back and was getting withdrawal s without any glitch but now why this is happening I don't know.

                                    withdrawal amount failed - Comment #3336299 - Image #0
                                    I'm inviting my friend but in invite code section there is showing that something went wrong please try again later, so what will i do now???
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                                      R
                                      from Sambalpur, Odisha
                                      Jan 24, 2019
                                      Resolved
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                                      Resolved

                                      In match 26th of #bpl, in second innings 9th wicket was a runout.

                                      According to dream11 fantasy point system if in a runout 3 or more players are involved then all involved players get three points.

                                      So in that runout, imrul kayes fielded the ball and threw towards keeper which in turn threw to bowled who affected the runout. So it was the throw of imrul kayes which resulted into runout. So kayes, keeper, bowler all should get 2 points. But dream11 have not given point to kayes. And now they are giving explaination that the throw was at keepers end and runout happened at bowlers end so kayes was not involved in runout. Which is clearly a wrong statement. The throw of kayes only resulted into runout. He is obviously involved in runout. I am losing 10k due to the same.

                                      I have raised the same concern many times with them but they are not ready to listen to me.

                                      Any person can. Understand this easily.

                                      Kindly help.
                                      +4 photos
                                      Feb 27, 2019
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 24, 2019
                                      Dream11 Fantasy Customer Care's response
                                      Hey, we've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in the next 24 hrs for further assistance.
                                      In my Samsung Galaxy Grand phone after installing the app when i open the Network error is coming & "Somthing went wrong. plese try again" please resolve it.
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