DTDC Courier & Cargo Complaints & Reviews

I, dr sourav ghosh recently ordered an item from amazon.in.
The product was supposed to be delivered by dtdc. The tracking number for the same is x27144699.
The shipment was already paid while the order was placed. Today when your dtdc guys came to deliver the item tried to cheat my staffs & claimed payment of the same.
When he was asked about the amount to be paid he made my staff to open the parcel & search for the bill inside.
My staff found out that the amount is already being paid & when enquired the delivery guy about it, he just fled the premises.
Dtdc is one of our preferred courier service & i just want to bring this into your notice & hope such kind of cheating by your executives should be under radar & rectified with strong actions.

This is to inform you that 40days ago we complaint through this but We are not yet received parcel from your side i.e ., POD No A42120298. How many days will get for this issue closed.And one more thing is done recently one of your courier boy( Name. Mr.Prasad) came taken signature with our security on same POD Number without any delivered. just taken signature( with our security person he told in past one courier received you not signed pls sign regarding that then our securitry signed on same POD No which is we are not yet received parcel ) we will provide to you that CC Camera pic also. And the courier boy ask us how much value the parcel I will bare. He can ready for give money upto 1000/- but we booked parcel value is 5400/-

We enclosed with this mail CC camera vedio from your courier boy come with out parcel and take signature on Courier boy Acknowledgement Book in this No date mentioned worker name also not mentioned I think he taken fresh page and writedown the POD No A42120298 simply take sign & Contact number and went out.

Please let me know how many day will get to receive the parcel ? look into this and do the needful ASAP.

Note: While before compliant we asked local courier office they provide delivery status Acknowledgment details in this they given delivery another place that copy also encloed through this pls find and take necessary action and revert back ASAP.

with regards,
CH S C Sekhar
Accountant

With reference to consignment no. D46866743 dtd. 14.11.18 from jaipur (Raj.) to namrup (Assam)-786623 has been not delivered yet dtd. 23.11.18 & not proper response from the dtdc ganpati plaza, jaipur branch office. This consignment was very urgent for receiver. Dtdc courier assured us the consignment will be delivered as on before 19.11.18. So please take necessary action.

It is regarding kochi karuvelipady retail shop. If goods expired date is today they may kept in reduced price and use to sold. But in now a days (Last 2 months) shop workers not updating that reduction price even 1400 hrs of that day. Unknowingly if we get that item to counter that used to say new reduced rate sticker is not pasted so not possible to sell. If the worker's of that retail shop might be interested to buy that goods, no problem, keep somewhere. I[censored] keep
In costumers visible trays unnecessary controversy create there. Also there r costumers selectively come for reduction sale, for they also it is problem. Please take action.

Dear sir,
I requested a book selling shop of college street to send a book to my mother at jadavpur, kolkata. The boy once called my mother but my mother is 81 years old. He never visited the addressee nor he called again.in case of problem he could contact the sender also through your garcia office. Your garia office could not also be contacted after several attempts. But in the tracking system it is shown that the parcel is delivered. Please take necessary action.
No is k15734796
Thanks and regards.
Amitabha mullick.

Courier vide consignment # z71642633 was booked from dwarka delhi to vipul srivastava at aurangabad, bihar on 14th nov. However, the consignment is being returned as dtdc has no service to the place. If that was so, then why at first place the consignment was booked? The service provider says that money will not be refunded. The consignment contains goods to be given in keeping with family tradition. Due to this we have lost our reputation among our relatives. If positive response is not received within next 5 days, we will be forced to approach consumer court for justice. You have a chance to make amends. Please look into the complaint seriously and do needful. Thanks - uma srivastava & amiya srivastava (Mobile [protected] & [protected])

I have you inform that i have courier at your good office bathinda on dt 15/11/2018 vide r no z79672347 to gurpreet singh... Ludhiana. (Pb) but not delivered my courier till 22/11/2018... This packet are very urgently??? Ludhiana contcat karne par unhone bole ye address ludhiana se aage hai but hamne kaha ki ye proper ludhiana ka address hai to unhonne bola ki hum ye deliver nahi kar sakte maine unse kaha ki aap ne phone bhi nahi kiya too is batt ka unkepass koi jawab nahi thah davinder mohan [protected]

Courier booked on 17/11/2018 at mysore dtdc office under premium service-blue.
Dtdc promised that under blue premium service they will deliver within 48 hours.
But today 22/11/2018 i have not received the courier. Even i spoke to customer care - bangalore ie.[protected].

I spoke to kolkatha office also, they are blaming bangalore office, but nobody is not able to trace my consignment where it is.

I am fed up with dtdc services, even after making payment for premium service am cheated.

It is very important document and due to this incidence am under mental stress and it is causing mental agony to me,

So i request the forum to take appropriate action and compensate loss occured to me, this should be a lesson to the dtdc that they should not do like this in future to any body.
I have attached the booking receipt for your reference.

Thank you
Rajendra k. R
[protected]

Sir,
Myself jinu from chunabhatti mumbai booked courier (Application for job in ncl singrauli, madhya pradesh) to singrauli on 04/11/2018 and the consignment was by air facility.
But till date on 22/11/2018 my courier was undelivered and in your consignment status its showing that it was returning due to non delivery of consignment. How poor is your service that the consignment via air mode takes 15-20days to reach singrauli in mp and not able to deliver. You service ruined my dream, i was applied for govt. Job in northern coal ltd singrauli and send my application through your courier believing that it will reach early.

By this mail i want to inform you that if my application rejected or not be reached before last date due to your service, then surely am going to file a complaint in consumer forum.

Consignment number - m71700633

We have to share information that, our company kalva engineers pvt. Ltd. Nagole, hyderabad, removed account from his list, due to less billing for montly basis.
What is minimum billing for continuing credit account in any franchisee.
We have account with nagole franchise more than 10 years. We are doing billing from last 6 months as rs.200 to rs.300, but in the las 3 months our billing sept: 740/- oct : 3410, nov : 890/-
Please resolve this problem or shift our account nearby franchise.

I have not received my courier since20 days so deliver it today itself or else you will have to pay compensation of 20000 because if i don't receive my courier i'll have to face a loss of 20000 my docket number is d46138440... It has been sent from noida up and has been received by the dtdc pimpri on 2nd november and has tobe delivered to sudarshan nagar pimple gurav pune... Deliver the courier today itself it is your soul responsibility to deliver it today

I am really glad that this message will be visible to everyone because everyone must know about your robbery. So, here are the details - this divali, my parents sent me a carrier of 7kg from 'sant tukaramnagar' branch, pune to hamilton, canada. Package no.- n97507165. Guess what happened between the process, the box was changed and material, around 2 kgs got missing. Awesome, right? Plus, these people charged me 19 dollars, around 1 thousand rupees in canada. Whereas, my parents had already paid for shipping and the customs charges. This is not the only thing they did, they humiliated my parents, lied to them, and now they are not answering my parent's calls.
So, on the occasion of diwali, my mother sent me various homemade snacks. Our emotions were attached to that food, how dare you to touch that food? Who the hell do you think you are? How could you change the boxes and take out the laddus while changing it? If your people want to eat homemade laddu, with lots of ghee in it, just visit my home and mother will happily give it to you. How dare you to steal my food and charge my parents for it? I am not just annoyed but i am going to charge against you guys. 1. Prashant das - (Retail head of sant tukaram nagar branch, pune), and 2. Pallavi sing - (Customer head of the same branch) how dare these people to lie to my father? How dare they to cut my father's calls whenever he asks regarding this issue? It has been 2 weeks, my father is visiting the branch office, but they haven't even emailed his complaint to the main office.
So, first of all, i want you to apologize to my father, and i want a written apology with the reimbursement of 1400 rs.
Thank you for stealing our food, and hurting our emotions on this diwali. I will definitely make sure to spread the word and let my journalist friends know about it.

We notified that: Your Shipment No X27187935, by DTDC is delivered on 20-Nov-18+12:10, RECEIVED bY SIGNEE

After waiting 17 days, which is too late we received this message. But for your information, we didn't received any parcel nor anybody in my home.

We tried to contact so many times over customer care as well as done the e-mails, but nobody responds.

Hope for positive reply.

Delivery boy rejected to deliever at my home address.
When i asked he said my limit is upto 1.5km after that i won't come to deliever.
After my querry then why dtdc accepted to deliever it, he rashly said next time deliever it with indian post. I am an regular customer of dtdc but not anymore if because my mom has to go to pick up the courier after then why will i pay more to dtdc next time it will be in my mind that i will choose a courier who can deliever at my home and talk like proffessional.
I will not forget how bad the behaviour although i have requested to boangaon office also.
To

K30008075. The receipt clearly shows receiver address in delhi as noted by your salt lake office in the receipt i have. But has not been delivered to receiver address in delhi instead despatched to our head office address which is written in your receipt as sender. Kindly refund money as your tracking will reflect it’s in shillong instead of delhi!!!

Hi,
This is regarding a shipment (Number[protected] i had sent from the dtdc courier pickup point at first block koramangala on 14 th november 2018, wednesday.
The parcel was addressed to calicut and i was told by the dtdc staff that it will reach in maximum 3-4 working days, which is solely why i used the normal courier services anx not the fast courier.
It is with extreme unsatisfaction that i came to know that the courier reached the destination today on 21st november, exactly 7 days after the date of sending.
I was tracking the courier in the tracker id provided from your side. The shipment had reached calicut by 16 th evening and showed status that the recipient declined and asked delivery on a different date. For the next 2 days it showed the parcel is out for delivery.
Yesterday again the status was shown as customer requested delivery on another date. On both these occasions the recipient neither received a delivery call nor any information regarding the parcel.
The content of the parcel was for an important event for the recipient on monday and caused us financial loss and additional struggle due to the careless and lack of professionalism.

This is the consignment no. F11111526
It was shipped on 17 nov and i was rold that it will reach in 3 days. But it is still "in transit". I have already sent a mail to customer support but nobody has reverted. Earlier also i have faced issue ls with dtdc where i sent atm card and it was left at the parking without calling the reciever. Let me know the status of this parcel and get it delivered asap.

My courier was sent on nov1 but it hadn’t been delivered to me till now. Yesterday night i received a message that my product had been delivered.
But i have not received the consignment yet.
The consignment no. Is k15491646
They never called me regarding the consignment.
They have also not provided any contact no in which customers can contact them.

Dear team,

Myself ashish kumar sharma. My docket no is - v49368040.
I have book my courier as on date 17/11/2018. The concen dept. Saying that material will be deliverd with in two days. But the courier we have not received till now. While the courier reached ahemdabad. But there any person are not doing deliver the courier. So pls you are requested to that. Pls provide me the courier as soon as possible today. Its very urgent document. Sir. Pls humble request. Do the nessessry action immideatly for that.

Thanks,

Ashish kumar sharma

Add - house no-28 adity socity near detroj road petrol pump kadi mahesana
382715

An envelope under way bill c85894855 has been booked from dtdc, perur facility, coimbatore on 16.11.18 to be delivered at greater noida. Booking personal assured that the envelope will be delivered in 3 days. It is more than 5 days, the same has not been delivered. As per the latest tracking, the envelope is re-routed from pari chowk branch, noida as on 20.11.18. Kindly arrange to deliver the same immediately and informed me accordingly.

K. S. Lakshmanan
[protected]