DTDC Courier & Cargo Complaints & Reviews

I ordered an item from ayurveda cart. They dispatched item through dtdc courier on 19 sep 18. The shipment tracking number was z73296634. When i tracked the item on dtdc site it shows the item was delivered on 25 sep 18, though i have not received the delivery physically, after making enquiry through the ayurveda cart about delivery they checked and said the item was delivered and signed by individual as they confirmed from dtdc. The item is delivered on 01 oct 18 by sagar gupta a delivery boy, contact no. [protected]. If i have not enquired about the courier & avurveda cart not enquired about the courier to dtdc i believed i may not received the courier.

Dear sir/madam,
C/n. No. V47814835 booking on 13.07.18 from sambalpur, odisha.
Successful delivered shown in online tracking, but not physically delivered.

Consignee again again us to not received yet,
So we want to atleast drs photo which is signed & stamped by party to proof.

1st i, mail to bm. [protected]@dtdc.com, only reply online tracking page...
Also not receive my call

Please solve the problem earlier...

I sent a courier through dtdc on 26.09.2018. The tracking status is showing that it has been delivered at shivajinagar, pune where it should not be. It's a wrong place where it is showing delivered. My cinsignment number is k15611276
I want that the courier must be delivered in the address where it should be.
If any information required you may mail me in this id:[protected]@gmail.com
Looking for your earnest cooperation

Dear sir
My tracking number z74374950
Booking 28 sep
Reviced 29 sep time 11.56
Out delivery time 13.52
Not delivered courier. Reason. Receiver Not available. I will go to dtdtc office in nungambakkam check the courier out of delivery asking not delivered courier.
Why are online tracking cheting status

Hi, am manisha dhigan
My courier dispatch to ahmedabad on 25th september 2018, and it reached pari chowk dtdc branch which is near vanice mall on 26th sep 2018, but i did not get it till 29 sep, then i call there and a lady rajni, picked my call and she asked my address and i confirm my all address details, she told me that she will delivered it today evening by delivery boy, and in evening i call her again so, she said that they cant delivered my package because my address is very far and i have to pick it by myself otherwise she will return it, and she send me a wrong address of dtdc branch when i reach there and call her so she said that don"t ask me again and again for address you can find out by google, she was so rude on call, i want to take a action against her. Then i track my package details online so she update my status that my package is out for delivery, and i pick it by myself, so now i will never use dtdc service again.

It is very disgusting to express about dtdc courier service which i never expected n irresponsible response their staff @ kurnool main branch. I have booked one cover from knl to razole, east godavari dist., vide their no. H83574626/26.09.18 through dtdc. While booking cover their staff had confirmed to deliver on 29.09.18. They have not delivered.

Hi sir,
This is my track id number. Z69028700.

One courier was send from jaipur to kochi, kerala and that material in the courier was a damaged one... So from kochin it was send back to jaipur again... So i want to know that whether the jaipur office received it or not... I already called the jaipur headoffice to confirm this but they were not responding... Please give me the contact number and help us.
Thank you

An item was booked vide consignment number v49361362 on 24 sep18 in urgent facility and told will reach latest by 26 evening, i agreed and paid 310/- but item not delivered even by 28 evening. My all work was spoiled because there was some project paper in that item, that has to reach in office by 28 sep18. Dtdc just spoiled my all effort, if i would aware such a careless service being render by dtdc
I would never ever choose it's service. Too bad service by dtdc.

Document number: a42096821
The parcel was not delivered to the customer and your tracking site has updated status saying door locked. Infact no delivery boy came to the house to deliver the parcel and your site puts a update of door locked. When u haven't come then how do you know that the door was locked. The customer was at home all the time. Please deliver the parcel correctly and immediately.

From karvy noida delhi c/note no[protected] was sent via falkon courier to b delivered to 421301 by dtdc but the same has been delivered at 421005 under dtdc no m70176063 as per your falkan and dtdc web report as well as the courier for cheques to pay advance tax was also delayed by 4-5 days and i dont under stand whether this is falkon couriers fault or dtdc to b blamed for this, but to my surprise it happens with me only after every 3-4 months

The package which was received by me was already unsealed and aux wire and pair of cells were missed in that package. Handle with care was also written on that package but i received my stuff damaged. This is really serious issue and you should search my missing items from that package and also give explanation regarding unsealing my package without permission. I hope that you will provide me with a proper remedy in terms of my missing stuff or by compensation

Hi,

This is an escalation on customer support team provided by dtdc which is located at remco layout, vijayanagar, bangalore. I had booked a courier from them and initially when booked there was no issue. After shipment the courier was shipped to my address itself (I. E. From address) instead of destination address. When i track with consignment number it showed as "shipment delivered". So when my father went and asked about this the lady over there was very harsh and rude in her behavior and in the way it was conveyed. Since there was no other way other than to send it again she became furious removed the from address and when asked about this the reply was "it will reach. You can leave". If it does not reach the destination address to whom shall it be return to in this case?

Also in the consignment slip she has only mentioned the correct destination initially for the first time then why it did not reach?

So this the way they treat their customers without any respect and they really don't care about their customers. Even if they don't care also its fine but i am not getting as to why treat them badly?

Please find the courier details in case for anyone to refer:

Consignment number - 1st time - b[protected]Did not reach destination but returned back to from address)

Consignment number - 2nd time - b[protected]Booked again.) - in this the lady has deleted the from address. Not sure where it will be returned back in case they couldn't deliver.

Dtdc courier address:
No.6, remco layout, rpc layout, bangalore - 560040
Contact - [protected], [protected]
Landline - [protected]

From the above i just want to let others know the customer support behavior and the quality of service provided by them is worst in all ways.

I have to receive a courier from franklin templeton investment office vijayawada. They booked the courier on 15.09.2018 and when i enquired with them that office that i have not received the cover so far. The enquired with your office and informed that the cover was already delivered on 19.09.2018. But i have not received so far.

When i tried to contact the champapet branch since 3 days the office is locked. To day morning i visited your malakpet branch for enquiry of the fate of the cover. They verified the data in the system and informed the cover was delivered on 19.09.2018. On verification of the signature on the form the signature was not signed by me or any of my family members.

Then the person promised that we will enqiure with champapet branch and see that it is delivered by to day evening.

It seems that the covers not delivering to the persons and they are confirming you in the system that it is delivered.

It this is the case how people will believe such a big and reputed organisation.

Please enquire and let me know the fate of my cover.

Regards

Sudhakara rao m v
[protected]

We have to receive a courier from dtdc, which was booked at tuticurin on 25.09.18, but till 27.09.18 afternoon, we did not receive the courier. When we are about to contact t nagar office the phone numbers given in the website were not working. We tried the nungambakkam branch, no one picked up the phone. When tracked thru, its given as out for delivery. They got a poor service and always the courier came late. No contact numbers for most branches.

We have booked one consignment to a nearby place of about 35 km in hyderabad. Promised to deliver with in 3 days. We have explained importance of the same while booking and later continuously followed up informing misrouting etc. We went to booking office and also complained to their customer care.
The response is worst
The company is inefficient and irresponsible.

I booked a courier on[protected] with consignment number Z73283052 from DTDC courier agent at Bhadson (147202) Sharma Photostat.

The courier destination is Jharkhand (829117). I told him to book the courier in DTDC Plus service as i need the document urgently. He charges Rs. 400/- from me for this courier.
But my courier is not delivered till[protected] at 16:30.

Hi i have got a parcel booked on 21st september with tracking id Z73274631 it is again and again displaying NO DATA AVAILABLE and even dtdc people are not ableto help me...
Kindly help
My contact number [protected]
This parcle is from Ludhiana to Sagar Madhya pradesh
Customer name is Shristi
Pincode is 470226
Customer no [protected]

Dear all,

Unprofessional and unacceptable approach from dtdc/hdfc bank partnership.

I have ordered the checkbook from hdfc netbanking. To my surprise i got the message from hdfc that your checkbook is delivered (Tracking no x[protected]. I was shocked to hear, since no one in my family and neighbours had received it. I literally followed the dtdc and bank to get the checkbook. I got the dtdc courier numbers ([protected], [protected]) and they kept promising to deliver it despite they mentioned that it was delivered. Bank closed the compaint without looking into the matter that it was delivered. Delivery boy blocked my no and finally after the fight for few weeks i blocked all the check numbers after personally visiting the hdfc bank branch. One fine day i got the call from dtdc boy that he is near to my home. There is no reason until now why they said it is delivered and bank's callous attitude in this case was not acceptable either since i am classic customer with dedicated personal banker. I am going to close my hdfc bank account and dtdc relationship forever. Pratik badkul

Respected Sir,

I wants to bring in your kind consideration that the DTDC office of Santir Bazar South Tripura, with PIN 799144 is having no delivery boy. They calls us to receive our parcel from the office, and we ends up with standing in a long queue and wasting our precious time. This, no doubt, resulting in the degradation of your brand's glory and trust. I had also placed a complain to Consumer Forum with complain ID 931923. I hope you will look up the matter, ASAP.

Thanks.

Dear all,
I regulry send medicine to my customer at kalingpong from nagerbazar dtdc, they charges below rs.100 every time, my office at mall road, kolkata-700080,, this new dtdc office is nearby my place, so i send my representative to send the courior, but in the name f medicine, and so emergency, they charged rs.270, though we have not said any urgency. It is just cheating, to earn more commission this branch has done it.in this way i lost about rs.200. I will complain about it to the local authority if, your branch do not refund the extra money taken from us.
Consignment no-v49434796

Please check the matter urgently.