DTDC Courier & Cargo — item inside of parcel missing

Address:

Tiruchirappalli, Tamil Nadu

Hi, c89114903 consignment booked from trichy through agent ef526 trc-thillai nagar, cjb region[protected] as on 8/5/2019. Inside of the box was three different box including one wallet, three key ring and one silver chain. The courier received by my dad in kolkata as on 10th may as i was out of kolkata. I opened that box at night of 18th may once i come back and i found that the parcel was sheild but the packages was improper and once i open the parcel i found that two box was properly sheiled but the box for silver chain was open as the cello tape of the box cut by someone. I understood someone opened that parcel may be after scanning it and take out the silver chain that's why the parcel was not properly sheild. We complained at trichy and they are telling me after delivered from 10th to 18th where was the parcel? Ask that person. They have done something. Does it mean my dad has take out the gift from the percel which was already mine? Please take care of the issues. I am really surprised how this kind of corrupted person get licence of dtdc. From long time we are taking service from dtdc. But we never faced this kind of issue. Please help us. It's not about the gift is missing but it's about how a agent can open personal parcel of others? Your help in this regard is expected.