DTDC Courier & Cargo — Poor service

Address:Bangalore, Karnataka, 560076
Website:www.dtdc.com

I had sent sent a international courier on 25.12.2016.till 10.1.17 it was showing as out for delivery.when I inquired with local office they said it has been misplaced.so I sent new courier and made a claim for courier charges.ten days back DTDC has called me and said that the old courier has been delivered so claim cannot be processed.i want refund of new courier that I had sent because of wrong information provided to me.i have been calling DTDC guys but no proper response.
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Mar 14, 2017
Updated by Ratna Ghoda
I have stil.not rec'd any revert from DTDC.
Complaint comments 

Comments

Dear Ratna Ghoda,

I[censored] want to Courier the package as international courier means you may prefer the Big players like BLUE DART, DHL and all. Because they would do ur concern as per ur advice. So Please be careful while choosing the courier partner for international.

Also i[censored] want to success the claim means the only way is file a complain in Consumer court.

ANGURAJ
Pranaj's reply, Mar 11, 2017
Those are all around india only..i dont hav international couriers. How to raise in consumer court.
Thankx fr yr concern sir
I have given complaint on regional office in madurai no use of it. Now they dont even pick the call.as i have raised complaint they are not even taking my parcels.
C68336106
C68015016
C71074975
C68527558
C69015275
C68015523

I complained both in chennai as well as madurai.. no response

Dear Ratna Ghoda,

You may explore the consumer court in you locality to raise the complaint. for raising complaint you have to submit the all document like POD copy of shipment and time delay proof and all others.

ANGURAJ

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information