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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 219

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H
hapr25jn
from Chennai, Tamil Nadu
Nov 20, 2019
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Address: no.289 TVS Avenue, 33rd Street, Anna Nagar West EXtn, Chennai, 600101

A parcel containing Dry Fruits was booked on 13.11.2019 from Srinagar and its trackin no is.D55144370. The above Parcel adressed to me ie N. Narayanasamy, No.289 TVS Avenue, 33rd street, Anna Nagar West Extn, Chennai 600101 my mobile no also mentioned there. As per the tracking record the said parcel reaced Chennai on 18th Nov 2019 @ 11.45 hrs and taken out for delivery on the same day and not delivered stating that (with a remark) Office closed od Door Locked (CIR). Whereas I was physically present throughout the day. On 19.11.2019 @ 1849 hrs it is shown as susuccessfully delivered, but I have not received any parcel. Inview of the above I have lodged a complaint a complaint with the customer care contact no.[protected] and they have registered case no.15635600 for c/no.[protected] and stated that they will revert soon but inspite of 3 reminders there is no response from them. I have also contacted the following nos on 20.11.2019 [protected], [protected] and [protected] of your courier service, a lady attended my call from the last mobile no asked me to speak to the delivery person and I briefed my address and land mark to him, but so far the parcel did not reach me. Therefore you are requested take-up the issue immediately and find out about the parcel and let me know the whereabouts of the parcel.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Pushkargosain
    from Nadaun, Himachal Pradesh
    Nov 20, 2019
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    Address: 141001

    Hello mam nd sir good evening. Mera naam pushkar singh hai mai 2010 mai dtdc mai job karta tha. Maine job mai jana chhord diya tha. Mere ghar mai koi problem the isliye. Uske baad maine ak saal phir joining kr le the dtdc mai phir ak saad baad maine chhord diya tha mai bimaar ho gya tha. Un num chahiye dono pix 669 dtdcixc 420 ye mere id the. Plz send me my un number plz pushkar singh [protected] thank&
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Nov 20, 2019
    Updated by Pushkargosain
    Un number [protected] pushkar singh
    I go to dtdc office 5 to 6 times and other other city they all say good is delivered to that city
    and the city good was delivered they also said that good is in head office raipur
    when i go raipur they said good is in bhilai nehru nahar when i go there they said
    we dont have your good
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      S
      Sandhosh Kumar Balakrishna
      Nov 20, 2019
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      Address: Hyderabad, Telangana, 500088

      My courier has been thoroughly mishandled and still today don't know if i am going to get the courier or not. It was moved to different branches within nagole area. I spoke to the customer care (After many attempts someone picked up!), i was told my area does not have service and it is in nagole branch. Asked me to collect from there, i accepted and went to branch and they mentioned that it is not yet in the branch but annojiguda branch. It is a simple address and i get hundreds of consignment in a month and don't know why they are playing this game!
      Everytime my experience shows that dtdc is the worst courier service ever!

      My awb# is m78384745
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      I have send the courier no. Z27538139 on dated 06.11.19 but courier not received till now but in the online courier status check its show to delivered on dated 08.11.19 so please share the details & contact number of receiver so that we can track our courier.
      Dtdc not try to any communication and show their website tracking status as door closed or office lock.2 mobile number include the percel.no representative contact to any one number and say door lock

      mishandled courier and not yet received - Comment #3590573 - Image #0
      Mahira Jahan Sultana's reply, Nov 21, 2019
      My tracking number K40445788
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        D
        Diralopez
        from Allahabad, Uttar Pradesh
        Nov 20, 2019
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        Resolved

        The shipment of documents was ordered from noida to jhansi by courier service through dtdc courier on 12/11/2019. But the status is at kanpur hub from 13/11/2019 and is still not processed till date. Lodged complaint to dtdc but they some sort of case number and asks for delivery address and mobile number. Still they are not getting onto it to resolve the same.
        +1 photos
        Nov 21, 2019
        Complaint marked as Resolved 
        Resolved but yet to enhance and improve the service ASAP.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        I have booked a parcel on 10 november..They dispatched that packet on 11 november 2019..The ackage arrived at out destination place but not a single message ofr call has been received by me .Now the status of the package is showing that it is not delivered. Kindly go through my screeenshot.

        shipment not delivered and is taking long time - Comment #3589172 - Image #0
        YOVANI CAMASPEREZ's reply, Nov 11, 2022
        megustariconoser el sistema
        Documents till is not yet deliver to me
        Parcel was delivered on 9th from Mumbai but today, 13th Nov, status showing that the parcel is sent to Kolkata but the delivered address is Pune

        How reliable service of DTDC?

        Recommended to DTDC is Better to close the business rather cheating people.

        Refer attached photo which is self explanatory.

        shipment not delivered and is taking long time - Comment #3589514 - Image #0
        I have sent an oder on 8/11/19 Z17249700 to gurgaon ..in tracking oder its showing the parcel reached but consignment redirected.its very important parcel to reach there..it still showing consignment redirected please help me out with this as soon as possible.

        shipment not delivered and is taking long time - Comment #3589534 - Image #0
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          B
          Binay kedia
          from Delhi, Delhi
          Nov 19, 2019
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          Address: 560071

          Docate no k33348141 booked dt 6.11.19 kolkata to banglore shown in side delivered successful but i am not found or received. I am check pod from franchise your office kolkata after found wrong delivery. Kindly look into the matter.
          Contact no [protected]
          Swiss re global business solutions india private limited
          : venue : fairwinds 2nd to 5th floor,, embassy golf links business park,
          Challaghatta village, varthur hobli, bangalore east taluk,
          Bangalore – 560071
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Parsal sir nhi mila z17165356
          galti sepin n... rong dal diya tha plz jaldi bhejave jo shi pin 411002 hai

          document not found - Comment #3589209 - Image #0
          Highly damaged goods received at the destination. Please give my money back of express courier along with the cost of the goods .
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            M
            Mogan Raj
            from Coimbatore, Tamil Nadu
            Nov 19, 2019
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            Address: Tirupati Super Franchisee,19-4-9C ,NEAR BYE-PASS ROAD Lakshmipuram Circle, Tirupati, Andhra Pradesh 517501, Chittoor, Andhra Pradesh, 517501

            My traking id is d72396100, my courier was sent on 13th nov 2019 till now not delivered by dtdc tirupati super franchisee, i checked status showing that receiver not avilable (Cir), but no courier man is not come, showing status is completely false, why dtdc is doing worst services? Dtdc courier is not good. How to get my courier pls tell me? Can you tell me what am i supposed to do right now?
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            COurier bearing document no V56134806 not received yet by L&T SCC Mumbai. But DTDC tracking showing its delivered. Kindly solve it asap.

            Matter urgent

            shipment is not delivered - Comment #3589321 - Image #0
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              P
              PRAVEENchowdaryguduru
              from Mumbai, Maharashtra
              Nov 19, 2019
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              Address: #13-20, H.No.5-6-612, Opp nirmal hrudaya school, nizamabad, Nizamabad, Andhra Pradesh, 503001

              Good evening,
              I am g. Praveen kumar wanted to parcel my product from vikarabad to nizamabad in telangana.
              I have booked a courier on 30/10/2019 from vikarabad to nizamabad. With the following tracking number h16927932 was still undelivered and when enquired with the origin hub as well as destination hub they are unable to track it..
              It is very important to me and im very much worried about the service.
              I request you to please go through the issue and kindly do the needful.

              Thank you
              G. Praveen kumar
              [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              I have not received any courier and but status is showing it has been delivered and even the person who received the courier has not mentioned any detail so i am unable to contact .how a courier boy can give my courier to anyone without asking or contacting me...the main thing is he has never called me to inform whether courier has reached or not.

              courier undelivered since 18 days - Comment #3589138 - Image #0
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                R
                rahul762
                from Chennai, Tamil Nadu
                Nov 19, 2019
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                Hello There,

                I registered my shipment with cpnsignemt number D52905965 from chennai to ambala on 24th august. I recieved my shipmet on 3rd september. The package contains CPU. When I received the package and opened it. The glass panel of the CPU was competely shattered. And also the motherboard and graphics card was damaged. I have incurred a huge loss due to this. The total damage is approx 1.7 lakhs.

                The day I received my package i.e on 3rd september in bad condition, I registered a complain by contacting customer support. The complaint number is 15214355. Now after 10 weeks still there is no update on the complaint. I tried contacting team multiple times but they kept saying that thay are still working on it.

                I am providing a screenshot of my pc parts that were damaged.
                +10 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  sanjeebkn19112018
                  from Basti, Uttar Pradesh
                  Nov 19, 2019
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                  Address: Vineet Dayal, H.No. 3.14/74, D Andhara Pul, Varanasi, U.P., Varanasi, Uttar Pradesh, 221002

                  Sent a courier on 9th november from rae bareli to varanasi. Source agent said me that it will reach by 3 days it means (Originated on saturday and suppose to be delivered by monday) the item will be delivered by monday. But even after a week a courier is not delivered. Form 9th november 2019 till today 19th november 2019. With in a short distance if a private courier cant reach a distance of below 1000 kilomiter than what a hopeless situation is it. The courier contains lic premium cheque, bank statement, and other important government documents. Who is responsible for the failure of paying the premium on timeline. Is it the individual or the courier company? Can the company compensate for this? I have been tracking that the courier reached on 13 of november at varanasi but even after reaching there is no one to deliver till today 19th november. What a hopeless service is being provided where the mp of this place is the primiinister of the country. What will happen to other place. Dtdc consignment number: z22950395
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    A
                    accessyousuf
                    from Mumbai, Maharashtra
                    Nov 19, 2019
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                    My two parcel were supposed to deliver and tracking, detail shows restricted entry otr.

                    I have been trying to reach borivali east office several times on [protected]/52 but no response, it keeps on ringing but unfortunately no one answers, neither the dtdc courier called me once, for at least asking what needs to be done about the parcel. Pathetic service.

                    And from other dtdc office, i came to know they have closed bhayandar office, if your office is closed then why did you accept the parcel in first place.

                    Please resolve this issue urgently.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      Shivanshi Tripathi
                      from Mumbai, Maharashtra
                      Nov 18, 2019
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                      Address: 400013

                      I have booked a courier for manmad from mumbai on 15 Nov. They charged me rs. 1700 stating that it will reach on 18 Nov before 8 PM. While there is no status update available on website. When i called them to check they gave me some wrong nos. While calling them again they told me they have already given me status and if i want to know more i should call to Pune franchise, while no one receives call in Pune franchise. One of the WORST courier service i have ever seen. Ease don't go for it ever
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        D
                        Dinesh Kumar 1993
                        from Chennai, Tamil Nadu
                        Nov 18, 2019
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                        courier not received and rto initiated without any intimation

                        Address: 600053

                        Hi Team,
                        Courier Tracking No.Z27702125
                        I was informed that, I will be receiving the above important courier through DTDC from sender. With the help of online tracking, I used to track the courier status everyday. On 16/11/2019, I saw the status like it is 'Out For Delivery'(Updated around 13:55 Hrs). I was waiting for the courier after viewing the status and didn't got any call/message about that till 6.30 P.M. After that,...
                        +1 photos
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                        vijay kumar jhariya
                        from Mumbai, Maharashtra
                        Nov 18, 2019
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                        Address: M-14 MAHANADI BUILDING, CENTRAL JAIL POLICE LINE JABAL, Jabalpur, Madhya Pradesh, 482001

                        Sir mene airport job ke liye aaply kiya tha...uska saman courier se delhi DTDC COURIER & CARGO department se aane wala tha ..mene 3100 rupay bhi payment kar diya..11 din ho gaye abhi tak ni aya ..ni hi mujhe consignment no mila..plz sir
                        Vijay kumar jhariya ke naam ka..airport jabalpur ke liye koi courier ho to bata dijiye..plz sir jaldi se pahucah dijiye..
                        +1 photos
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          K.Bharath219
                          from Delhi, Delhi
                          Nov 18, 2019
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                          Address: Pochampad, 503219

                          We were sent a courier through dtdc vide tracking: h17154154 and ref:[protected]. It was booked at hyderabad to pochampad. The package is booked on 09.11.19 but it has not reached us even on 18.11.19. When i contacted the they not even informed me the when i contacted the local dtdc center, they replied that the service is not available at my location and refused to deliver the package to me and asking me to come to their center which is 60km away from me.
                          If i travel 60km to collect my courier, what is the purpose of booking it in dtdc.
                          If the dtdc service is not available at my location why they accepted the booking. If they denied to accept, we would have booked it in other courier services.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            dotpardeep76
                            from Srinagar, Jammu and Kashmir
                            Nov 18, 2019
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                            Dear sir\mam,
                            I am writing this letter to recover my undelivered packets which were returned back to your local courier vendor rajneesh whom we booked 31 packets on 22nd november and 9 packets on 23rd november for our clients for diwali gifts, in this regards i would like to draw your kind attention towards the poor courier service by your local courier vendor, first of all diwali was on 27th november and these packets should delivered before diwali but many of these packets delivered after diwali and even which delivered before faced so many problems to our clients asking our clients to receive the packet from courier office.
                            Sir your local vendor has refused to returned our following undelivered packets to us z23191964, z23192046, z23192023, z23191973, can you please investigate my request and advice the vendor to return back my packets.

                            Regards
                            Pardeep kumar
                            Admin manager
                            Piford technologies pvt ltd
                            Mohali
                            Mob [protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Nov 25, 2019
                            Updated by dotpardeep76
                            dear sir,
                            i have not received any reply from dtdc please resolve my issue as early as possible
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                              S
                              Sorav Singla
                              from Mohali, Punjab
                              Nov 17, 2019
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                              Address: Piford Technologies Pvt Ltd, IT C-7, KMG Towers, IT Park, Sec-67, SAS Nagar, Mohali, 160062

                              Dear concern,

                              I am writing this letter to recover my undelivered packets which were
                              Returned back to your local courier vendor rajneesh whom we booked 31
                              Packets on 22nd november and 9 packets on 23rd november for our clients
                              For diwali gifts, in this regards i would like to draw your kind
                              Attention towards the poor courier service by your local courier vendor,
                              First of all diwali was on 27th november and these packets should
                              Delivered before diwali but many of these packets delivered after
                              Diwali and even which delivered before faced so many problems to our
                              Clients asking our clients to receive the packet from courier office.
                              Sir your local vendor has refused to returned our following undelivered
                              Packets to us z23191964, z23192046, z23192023, z23191973, can you please
                              Investigate my request and advice the vendor to return back my packets.

                              Important: kindly acknowledge that dtdc agent is authorized to keep our expensive parcels. Because of your agent we faced embarrassment in front of our clients.

                              Sorav singla
                              [protected], [protected]
                              [protected]
                              www.piford.com
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Nov 18, 2019
                              Updated by Sorav Singla
                              My cost of one parcel is in between Rs.9000/- to 15000/-. DTDC people are doing fraud. There compliance person Name Suraj ([protected]) is an illiterate person who don't know how to talk with corporate customers. He is hands in glove with the dtdc agent Rajneesh ([protected]). Despite my repeated complaints, both behaved like deaf or dumb. I suffered a loss of missing parcels amounting INR 50000/- approx via DTDC Courier in addition to my business loss.
                              Guys, specially for corporate customers, avoid these kind of frauds / thugs. Better to book your couriers through some other service providers.
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                                Ruchika Bhanot
                                from Chandigarh, Chandigarh
                                Nov 17, 2019
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                                Address: Duggal Dwelling, The Mall, Nahan, Sirmaur, Himachal Pradesh, 173001

                                My tracking no. Is z17942621, to be delivered to ruchika bhanot, duggal dwelling, the mall, nahan. On tracking the order i have found that it was delivered on 16.11.2019 at 16.04 hr. But i have not received it. I have not even received any mail or message regarding the delivery. You are requested to deliver the same to the right address immediately.
                                +1 photos
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                                  Babu Kas
                                  from Hyderabad, Telangana
                                  Nov 17, 2019
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                                  Address: MOHALI, Chandigarh, Punjab, 160002

                                  Its embrace to express the way how materil was stolen from good packing. Material was booked in phase 11 mohali chandigarh on 4th nov19 through consignment no d53042564. Material was delivered at my home with wrost packing. Few material was stolen and packed again. Payment made 3100 while booking time itself. My mobile number is [protected] and my email is [protected]@gmail.com. Need investigation report before proceeding to legal case.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    koustavmahapatr
                                    from Mumbai, Maharashtra
                                    Nov 16, 2019
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                                    Address: 2/3A Dev Lane, Kolkata, West Bengal, 700014

                                    I have booked a shipment for urgent delivery from kolkata to hydrabad on 14th nov 2019. It was commited to be delivered by 15th nov 2019. It is showing on the tracker that item is lying at the nearest hub since 03:56pm of 15th nov. Still the item has not delivered. For the express delivery a huge amount was charged from me which is double of the normal charge. Consignment no: v57310345. Going to consumer court against dtdc for the false commitment. My contact no [protected]
                                    +1 photos
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                                      Liya Tresa
                                      from Bengaluru, Karnataka
                                      Nov 16, 2019
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                                      Address: Rainbow PG 18/2 near Blue dart DHL sampangi Rama nagar, 560027

                                      M[protected] liya tresa, rainbow pg 18/2 blue dart dhl sai baba temple road sampangi rama nagar bangalore.

                                      The product status says delivered, but i haven't received the product yet. How can you take a sign of a wrong person. Check the person who has signed because i have not received my courier yet. Also, contact the person who has delivered. I want my product today
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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