| Address: no.289 TVS Avenue, 33rd Street, Anna Nagar West EXtn, Chennai, 600101 |
A parcel containing Dry Fruits was booked on 13.11.2019 from Srinagar and its trackin no is.D55144370. The above Parcel adressed to me ie N. Narayanasamy, No.289 TVS Avenue, 33rd street, Anna Nagar West Extn, Chennai 600101 my mobile no also mentioned there. As per the tracking record the said parcel reaced Chennai on 18th Nov 2019 @ 11.45 hrs and taken out for delivery on the same day and not delivered stating that (with a remark) Office closed od Door Locked (CIR). Whereas I was physically present throughout the day. On 19.11.2019 @ 1849 hrs it is shown as susuccessfully delivered, but I have not received any parcel. Inview of the above I have lodged a complaint a complaint with the customer care contact no.[protected] and they have registered case no.15635600 for c/no.[protected] and stated that they will revert soon but inspite of 3 reminders there is no response from them. I have also contacted the following nos on 20.11.2019 [protected], [protected] and [protected] of your courier service, a lady attended my call from the last mobile no asked me to speak to the delivery person and I briefed my address and land mark to him, but so far the parcel did not reach me. Therefore you are requested take-up the issue immediately and find out about the parcel and let me know the whereabouts of the parcel.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
and the city good was delivered they also said that good is in head office raipur
when i go raipur they said good is in bhilai nehru nahar when i go there they said
we dont have your good