[Resolved] DTDC — Parcel consignment number:( K[protected] consignment cannot be tracked nor delivered. | |||
Hi, A parcel consignment num:(K[protected] worth RS 1000 was booked with DTDC courier services Dealer code: - KR 1487, contact person Parthoguchit, contact number [protected], from KOL/HWH (Bankra Branch), dated 21st Oct, weighing 01 KG which was charged 140 INR. Till date this consignment cannot be tracked nor delivered. On several attempts on contacting DTDC customer care it cannot be reached, even the vendor cannot track due to unavailability of Internet with him. When the vendor was asked about the parcel replied in an ill-mannered way, that he has provided a receipt copy and is not responsible for the parcels whereabouts.. This type of service is not acceptable from such a renowned service provided as yours. I want prompt action from your side dealt seriously, If i don't get the consignment with-in couple of days I’ll be liable to take lawful action against the service provider... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
I'm still waiting for any reply no updates ...from your side ...
Reply
I have booked my parcel in 21st Oct, the where about of the parcel couldn't be traced till 27th Oct ...since then the status of the parcel is showing in transit, can i know how many days does it take to travel from kolkata to Bokaro Jharkhand . is it comming on its feet. shameless support...& what are these customer support people doing talking to their familiy on phone always busy & not reachable.
Thanks forum i've received the package on 31st Oct ...without your support it wouldn't have been possible...
11%
Complaints
11613
Pending
0
Resolved
1310
+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047