EaseMyTrip.com Complaints & Reviews

I have booked a flight ticket PNR no. GUH3UK ID EMT[protected] through easemytrip for 1st sept. 2022 for Delta Airlines flights but the time of boarding their flying partner KLM royal Dutch not allow me to board as per them there is two layovers and I have to take permission for layovers. Earlier I have taken the confirmation from Delta Airlines as per them there is no need of permission/visa if the passenger not leave Layover Airport. I have...

Dear team,
My booking id EMT[protected].There was no information about self transfer/transit visa requirements mentioned in the website. After i booked, when i checked with airlines i got to know that i need to self transfer my luggage from one terminal to other.And when i called up customer support for visa requirements, first time they said there Transit visa is not required but next time when i called they said i need to check with...

As per communication with airline Indigo that they have processed for full refund on my ticket which was booked on 2nd august for GAU to Pune for 7th October 2022, EMT[protected] but after several on call with EaseMyTrip officials, they denying of getting full refund on my tickets, where as I am having call records of indigo people that they have processed my full refund to easemytrip portal. If you want i can share voice recording too....

My Booking ID EMT[protected]. Booked 3 tickets from Pune to Chennai for 6th Nov 2022. Ticked not booked and refund not received. Ticked Booed amount for 3 persons is Rs 15, 936.00

No response received for my mails and calls. Please try to resolve the issue and get me the refund....

I had booked a flight from Thiruvanathapuram to New Delhi through easemytrip booking ID: EMT[protected] and had cancelled it on 7th September 2022, four hours before departure. As per airlines policy, I am subjected to cancellation fee of Rs. 3180 and it is also mentioned in my ticket but easemytrip has charged Rs.9635 as cancellation fee and has refunded only Rs. 1719 instead of Rs. 8774. I would like to have the remaining amount refunded...

Sir,
I booked two air tickets from Bangalore to Varanasi on 26.06.2022 & I cancelled the same seperately on 31.08.2022 with reference No. EMT[protected]. On the same day I got the refund for one ticket amounting to Rs 3759/- and I didn't receive another amount (Rs.3759/-). On taking up the matter with their call center, they are not giving any proper reply and simply telling that refund is completed and to wait for 5 days. I insisted...

1. Booked my ticket DEL-LAX-DEL on 30th Aug. 22. EMT[protected]. T&C before making payment ( proof avialble), mention cancellation charge of INR 13, 582/- per pessenger for Del-Lax-Del sector as round trip. After payment, ticket is issued with cancellation charges of INR 13, 582 + INR 13, 582 i.e. twice of what was committed on website.

2. Booked call back by Sr. team thrice with Zero result.

3. Not providing...

Hi team,

I had booked a ticket from Pune to Hyderabad through easemytrip app. And ticket got confirmed on 7th Aug 2022 at 00:25 AM. But bus operator didn't allowed me to travel on that ticket confirmed date and said it got booked for 8th Aug 2022 at 00:25AM.
Please help me to resolve the issue as i had already communicated with easemytrip customer care support and that time itself they got to know the issue is at their...

Dear Sir,
I had booked flights ticket on 21/10/2021 from Mumbai to Goa by Booking ID No. EMT 89083119 for 29th January 2022.with PNR No.HSZ6X and
booked flights ticket on 21/10/2021 from Indore to Mumbai by Booking ID No.EMT 89083031 for 26th January 2022.with PNR No.XEL8D
But during the travelling time the cases of Carona started again and there was uncertainty from Airline side for flights.
Then we approach...

I had requested Easemytrip to reschedule my ticket and called numerous times to be told that they will callback, which I haven’t received for more than a week
Hence raising this complaint to make them aware of their appalling customer service...

We bought two senior citizens tkts for medical reasons on 5th September and after transaction was completed the tkts were pending.
After three days when we contacted they are saying that they are sorry and will return the amount.as senior citizens tkts are not there.
They didn't inform us about this for the last three days
IS THIS A JOKE.
NOW THE TKTS HAVE TRIPLED AND HOW DO YOU EXPECT SENIOR CITIZENS TO BUY TKTS...

We bought two senior citizen tkts for medical reasons on 5th September and tkts are still showing pending after three days and moreover transaction was completed
NO INFORMATION was given to us for last three days.Today when we called they are saying that they are sorry and will refund the money.
IS THIS A JOKE.
In these three days prices have tripled.HOW DO YOU EXPECT SENIOR CITIZENS TO BUY TKTS AGAIN.
YOUR WEBSITE...

Easemytrip gave me an option of getting lounge access on a flight from Mumbai(Terminal 2) to Kolkata. I selected that option only to find out at the Mumbai airport terminal 2 that they do not have tie up with the lounge at this terminal, instead have purposely given me for terminal 1 whereas the flight they've given is from terminal 2. When i spoke to their customer care executive he told that it is your fault you booked without checking...

The name on the airline ticket has been printed wrongly. When contacted airline they said its not their issue and can't change so have to contact ease my trip but when contacted ease my trip customar care they asked me to write an email which I did and they are not responding to any of my emails or calls.

My flight is just in a day and it is very critical....

I just booked 8 tickets on 5th September from traveling date on (chennai to New Delhi )on 7th October 2022 & (Delhi to Chennai ) on 19th October 2022 4 adults & 1child.
Booking ID is EMTAE267070

Even though the money (348 AED-76560 INR) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is giving proper...

I have booked 3 tickets for Del- Mel Flight from 7th Nov to 23rd Nov with luggage option 35kg per PAX.

I had to reschedule the Mel-Del Sector from 23rd to 28th Nov. I contacted EMT for offline reschedule and they charged INR 9267/- per pax for reschedule from 23rd Nov to 28th Nov (Keeping the same luggage option i.e. 35 kg per PAX ). I confirmed about the luggage option over email as well on call with support team
br...

I Booked a two way flight tickets for Rs 26938 from ICICI Bank for 4 person (2 adult, 1 children 1 infant)
Departing flight - 2.40 am ( 7 sep 2022)
From Pune to new delhi by spicejet
Return flight by GoFirst
new delhi to pune @ 9.30pm(7sep 2022)
Rs 26, 938 Amount got deducted from mi ICICI Bank account but booking was not done and I didn't get any booking reference details
Please initiate the transfer...

I have booked flight tickets from pune- new Delhi - 7 sep2022 spice jet timing 2.40am and return flight from new delhi to pune by GoFirst @ 9.30pm
I have made payment but i didn't receive any booking ID or reference I'd for the flight confirmation...

PNR - 56I9PF
Ticket Number[protected]
Booking ID - EMT[protected]
Contact Number - [protected]
Email ID - Narasimhasomu.[protected]@Gmail.Com

I Have Booked Flight Ticket On 3rd August 2022 And On 10th Aug My Airline Has Denied To Check-In At Airport Due To Transit Visa Issue And Airline Asked Me To Cancel The Ticket.

My ticket cost is - 1, 65, 000/-
Refunded amount - 8, 900/-
br...

02 Sep '22
MIN/Easy Trip P/[protected]/981101/

These are the bank details that I got through the bank. I booked a Goa to Lucknow ticket for Subhash Saxena via ICICI bank worth Rs. 8133. Amount got deducted but booking failed. I want the refund as soon as possible.

Thanks....