EaseMyTrip.com Complaints & Reviews

My flight was canceled by the airline on the 18th of Nov. 2022.
I call EaseMyTrip (EMT) and registered a cancellation request.
Then the worst part of my life started. I call after a week and EMT told me to get mail from the airline and so on. I do that. Then they started making me round and round. We didn't get a refund and so on, wait for 48 hrs / 72 hrs.

As I recharged for international calls and call airline...

I had tried to make a flight booking from EaseMyTrip mobile app from PNQ to MAA for 9th Jan 2023 on 13th Dec 2022, The booking failed but the money got debited from my account four times. When I called customer care they are not cooperative and had no details of the refund. I also called my bank and provided the CRN number of the transaction and still, there is no resolution or proper response.
Rs 7334 was debited four times
br...

I have booked one flight ticket from Sharjah to Lucknow with a date of journey of the 3rd of November, booked on the 8th of September with a PNR of TPHIKW on an Indigo flight. Due to some personal issues, I had cancelled this ticket through the Easeasemytrip.com website.
As clearly stated on the website and on the ticket copy, the cancellation charges are INR 5, 000 before 72 hours of the flight departure and INR 5, 000 within 72 hours...

Ease my trip sending unwanted offers and travel deals to the number,
no longer using the app and not wanting any offers also.

still getting such messages.
which seems irrelevant and annoying, kindly look into the complaint....

I wanted to use multiple Easemytrip vouchers, that I obtained by redeeming my HDFC Credit Card points. The customer rep on the phone said it should be possible, when I could not do it. He guided me to enter the first voucher number [protected] and click on "Redeem". After that, he asked me to enter the second voucher number [protected], and click on "Redeem". It replaced the first voucher. I dd not complete the transaction. Later,...

Dear team,

This is in reference to subject whereby I had booked flight ticket from Mumbai to Kochi on 10-Nov-22 for traveling date 19-Nov-22 for 6 passengers.

Post booking I observed that for 1 of the customer spelling was incorrect.

I immediately called your call centre and they confirmed that they have deleted the customer name from the PNR and there would be no charges.

I have...

I want CEO to hear calls taken by Zaid Ahmed on 02nd Dec early morning post 3:30AM to 7:00AM

He should be terminated from the organisation after hearing his call.

EaseMyTrip Customer Service SUCKS!!!

Requested for a call back from a supervisor Jayant Sharma. Haven’t received any call yet.

My problem is still not resolved....

I have booked the flight ticket through Easemytrip having following details

EMT Reference No. EMT[protected]
PNR No. 5O2C4M
Tickets Nos:[protected] / 1019 / 1020 /1021
No. of Passengers: 04
Airline: Air Vistara
Date of Travel: 06/11/2022
Date of Cancellation: 27/12/2022

I have cancelled the ticket directly through Airline Vistara due to flight rescheduling on full...

I was booking the ticket from leh to delhi through easemytrip. The total fare was showing 193 rupees. While booking the fare shows in rupees and payment deducted in AED. Please resolve my issue as soon as possible. Please refund my balance amount rupees 4105.75 (4298.75 - 193 =4105.75) as soon as possible because booking amount is only 193 rupees and deducted amount from my credit card is 4298.75. the screen shots are available with me...

Regarding booking id: EMT[protected]

A few days before the flight date I requested Easemytrip if they could get me a full refund for medical reasons, and I was told that they would help, and to write to their customer care email address ([protected]@easemytrip.com) with the doctor's prescription attached. I was told that the request would be forwarded to the airline and I would be called back with a resolution. I received no callback,...

I've booked the flight ticket (PNR- 5EALKO) from Hyderabad to Mumbai and added seat preference as 18F (window seat) and I paid ₹150/- more for this, and now when I try to web check in Vistara website, I get 22E (middle Seat) instead of 18F (window seat). And even after multiple there is no response from the customer service.
Details:

PNR- 5EALKO...

I had tried to book bus ticket from Mumbai to Bengaluru from easemy trip. My amount is debited from my account but bus ticket is not booked.The status of bus ticket is rejected. So do needful.PFA bus ticket pdf.

Easemy trip E-ticket
Booking ID: EMT[protected]
Booking on - Mon, 14 November 2022 7:32 PM
Journey date : 18th November 2022.

Plz do needful..Refund my money back..or send a ticket...

Hi Team,

I did my booking for mumbai to bangalore today at 1.37 am. Money got deducted but haven't got any condition email on booking or got any PNR.

Booking done via [protected]@gmail.com...

1. I Purchased tickets from EaseMyTrip on Oct 16. Booking reference EMT[protected]
2. I was displayed a price of Rs 61, 426 which included a discount of Rs 5200
3. Actual price charged was Rs 64, 926
4. There was a lower discount applied (Rs 1700) which accounted for all the discrepency.
5. I recreated the same ticket again to see if the prices had changed. They had not. The displayed prices were still Rs 61, 426br...

Money debited but ticket still pending...

This is the first time, I have booked flight from ease my trip and the experience is pathetic. Money debited but no confirmation received even after an hour. Appalling

Booking ID EMT[protected]...

I booked 2 tickets, my money was deducted from the credit card and I didn't get a ticket confirmation in my mail. I call EaseMyTrip customer care and she told me that she is able to see only one ticket in the name of Mr Karan Kapoor but nor able to confirm that ticket because the money I not issued by your concerned bank. Regarding the second ticket, she said we didn't get any bookings. Then I share my statement which shows 2 transitions...

I tried to book a ticket from Guwahati to Kolkata on 5th November through Easemytrip app. My money got debited instantly but I didn't recieve any confirmation mail or booking. The customer care number provided in the app is bogus. So is the WhatsApp number. Kindly help...

I got this SMS.

Dear GO FIRST Flyer! Your booking ref:(LEFEJX) (27Nov'22), (G8-422) (DEL-HYD) has changed due to operational reasons.

When I try to retrieve booking. it shows booking code is not valid.

I want to cancel this booking and need full refund....

Booking id EMT[protected]. We're trying to reschedule a ticket so our daughter can accompanied by her father on a flight from Bangalore to Goa. Her grandmother's ticket has to be cancelled as she is being rushed for valve replacement procedure. We're not able to get theu to customer care of easemytrip or the airline. Thank you for your help...