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EaseMyTrip.com Complaints & Reviews

www.easemytrip.com

3.3

Last updated Jun 18, 2024

Complaints 1311

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Amount got deducted from the account but no ticket confirmation

Money has been deducted but flight was not booked

refund not received for cancelled flight booking

Denied full refund even after the flight was cancelled by the Qatar Airlines

Airlines has refunded the cancelled flight amount but easemy trip is not refunding

Most useful EaseMyTrip.com reviews

booking status is pending

please permanently delete my easemytrip account asap.

ticket not booked, but money get debited

Flight Reschedule/refund

Refund of Cancelled Air India Flight ticket

Sandeep Peddada

GST Invoice not provided by easemytrip of the amount they have charged

Featured EaseMyTrip.com consumer stories

Convenience Fees charged by Easemytrip on a cancelled International Flight while the Airline issued a full refund.

Unauthorized deduction of penalties and convenience charge

Ticket rejected but refund amount not received

EaseMyTrip.com reviews & complaints page 15

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I rescheduled my flight from 2nd Sept to 16th Sept but the money was deducted and flight is not rescheduled. I tried again, then money was again deducted and the flight is not rescheduled. So I have been charged two times for rescheduling and flight is still not rescheduled....

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All of sudden go first flight got cancelled due to operational reasons and there is no further flight in September and easemytrip customer care is not picking up call. I need complete refund for that .

Dear GO FIRST Flyer! Your booking ref:(P3YI3L) (16Sep'22), (G8-2403) (ATQ-SXR) has changed due to operational reasons. We sincerely regret the inconvenience caused. You may visit our Website-https://flygofirst.com/Gonxt/ to...

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They have rejected my ticket worth 63, 000 and haven’t tried to get in contact neither am I able to change the ticket...

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Dear sir I am rahul singh I booked tickets danapur to secundrabad but my ticket not booked for technical reasons but my amount 4056.10 deducted my account I wait for 1 month plus but my amount not refunded I am touch with 1 month customer care team but no response please provide My refund amount my booking I'd EMT[protected]...

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Address: 3F SURYAKIRAN 1A UMAKANTA SEN LANE, PAIKPARA GHUGHUDANGA, PAIKPARA GHUGHUDANGA, PAIKPARA GHUGHUDANGA

I used the website to book my tickets but it was not successful. I added all my details and selected everything required for my booking at the payment portal I added my credit card details and gave the otp too. My money got deducted for which I received a message from my bank but Easemytrip sent me the bellow message

"Dear Ms Sanbrita Ray,

Sorry! Your *Flight Booking* for Mumbai *to* Kolkata on Fri-23Sep2022&...

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I Was Detected COVID POSITIVE a day before my flight from Manchester (UK) to Delhi.
Airlines - British Airways
PNR- 6M8TLR

1. Since was not able to reach EMT I called up British Airways to cancel.

2. They without any third party confirmation ensured me over RECORDED LINE that they have CANCELLED my flight and REFUND VOUCHER is in Process.
3. Which they later checked and informed that they...

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Hello Team,

This is with regards to my pending refund for PNR:RWNG3D from Hyderabad to Goa on 14th May 2022.

I booked the ticket through Easemytrip.com. Alliance Air Cancelled the ticket as confirmed Ticket was not generated by Alliance Air. I had reached out to Easemytrip Customer Care and I was informed that the refund was pending from Easemytrip, com

Further I was also advised by the Customer...

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I have booked 2 Vistara flight tickets from New Delhi to Kolkata from easemytrip on 24th July and due to some reasons I had to cancelled the tickets after 2-3 hours. As fas as I am concerned I am entitled for a full refund. I have contacted the Vistara customer care and thay told me that they have cancelled the tickets on that same day and refunded the amount to easemytrip. Now when I contacted the easemytrip customer care for refund concern...

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Address: 460, F.I.E Patparganj Industrial Area, New Delhi – 110092 (India).

First of all, they charged a penalty amount of 6000 to reschedule my flight whereas the policy clearly states as well as their cc told me that within 24 hours it should be done free, but then one of their support ensured that this penalty I'll get as credits in my account. Due to some and then in flight due to lack of non-veg options I had to stay without food which caused me stomach pain for 3-4 days..now due to this bad experience I am...

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My PNR number is MBBSYT
I was overcharged for booking for which Go First has initiated refund to EaseMyTrip on 13th August which the EaseMyTrip customer care executive confirmed that they received the amount of 2768/- But EaseMyTrip is not initiating refund to me saying “There’s some technical error” and asked me to wait for 24hours. It’s 18th August today and I’m still given same reason and my query is not being solved....

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Address: House no 20 vindvasini nagar Bank road Gorakhpur

I purchased Air ticket by easemytrip pay rs 5964 ( Zero cancellation charges) & add on service purchased by indigo pay rs ( 1799 ), , my programme cancel some issue, so easemytrip refund me rs 3974 & rs 1500 rs issuance claim, but different rs not refunded, my ticket already zero cancellation policy, so my balance amount decuted please help me ticket details.....

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During my booking and payment it Was shown i can carry 2 check in baggage and 1 cabin bag. But I am going to travel in 1 week. Now they are telling check with the airline's for baggage details. And my Airlines are claiming that I need to pay for my baggage.

Completely unfair from ease my trip.
There is no proper reply from their end....

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Hello

My booking ID : EMT[protected]

Money is deducted but ticket is not confirmed. Moreover, no one is picking my call at support call number....

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Address: #5050, 5th main, 3rd cross, Vijayan, #5050, 5th main

I had booked a flight ticket (Indigo PNR number KSH5TK) which was cancelled by the airlines. Total refund was issued, however the airline company has given only 10 per cent of the refund. Kindly do the needful...

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Address: Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

Hi i was trying to book a flight ticket, but my booking failed and the amount was debited from bank account. I got message displayed in screen booking failed and the payment was debited. I also see my transaction via mobikwik was success & for same screenshot is shared for your reference. Kindly refund amount as soon as possible....

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Easemytrip gave me an option of getting lounge access on a flight from Mumbai(Terminal 2) to Bhopal, i selected that option only to find out at the airport that they do not have tie up with the lounge at this airport. When i spoke to their customer care executive he told that it is your fault you booked without checking online first about the lounge access. If I am booking a particular ticket for a flight that is flying from terminal 2 and...

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Website: www.easemytrip.com

Booking ID : EMT[protected]
Booking Date :[protected] T16:02:02.37+05:30
Lufthansa Airline
LH-959 Birmingham to Frankfurt
LH-754 Frankfurt to Bangalore

We are newly settled in UK & we had booked this flight through ease my trip to bring our daughter to UK. We had planned the flight on 12/08/2022 & it was a non refundable ticket.
Few days back when my wife colleague asked about the trip, then...

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Dear Sir

Myself and Sh. Arun Kumar travelled with following flight details
Air PNR:- 69EJ43 (Invoice from Easemytrip attached), Ticket Number:[protected] /[protected]

Ease my trip charged for Airfare Rs 7668/-, taxes Rs 910/-, K3 (airport fee) Rs 390/- and as a service provider a service fee of Rs 300/- each. on this a discount of Rs 800 was provided on each ticket. We had paid an amount of Rs 16156/-...

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I booked ticket from Srinagar to Chennai for 19 August but did not get any confirmation although the amount was debited. I received the following message on whatsapp :

Dear Mr Zaid Ahmad,

Due to some technical issues at airlines's end, We haven't yet received booking response for your Flight Booking for Srinagar to Chennai on Fri-19Aug2022.

Booking ID: EMT[protected]
Booking Status: Pendingbr...

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Hi, today we tried to book a train ticket and our money got debited using phone pay app and it has reached the merchant account but ticket did not get booked.

Please contact us asap and let us know when should we expect for a refund...

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