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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 12

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S
Saju Shareef
Oct 14, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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EaseMyTrip-Flight booking status Pending

Website: www.easemytrip.com

Dear Team,

I have booked a flight ticket from DXB to Cochin in Indigo my payment was successful and I did not get the ticket booking confirmation and the status shows as pending. Sill now received no confirmation of ticket being booked and i waited in the Airport more than 4 hrs and not able to travel
Furthermore, after huge waiting time and going nowhere to contact any of the customer care agent which is again ridiculous...
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Smrithi Balakrishnan
Oct 14, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Money debited, but no confirmation of tickets

Website: Easemytrip.com

I had a booked a flight for 28th January 2023 from Mumbai to Bangalore and a flight for February 18, 2023 from Bangalore to Mumbai. I made the payment and the money got debited but the screen showed a 501 gateway error and I did not get details of confirmation of tickets.
I need full refund....
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Varunn sharma
from Jalandhar, Punjab
Oct 14, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Paid but ticket still pending

Hello i booked ticket from London to delhi. Ticket is still showing pending & i got mail from ease my trip saying now there is a fare diff but that’s not my problem after i paid the amount then it’s between you & airline you can’t ask me to pay more money or cancel that ticket
When we book ticket from ease my trip app before making it clearly shows in price section waiting for price conformation with the airline & then the app...
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A
Ash 15
Oct 13, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Flight Ticket confirmation not received, still showing as pending

Website: Easemytrip.com

I just booked 2 tickets from Pune to Nagpur on 13th October 2022
Booking ID is EMT[protected]
even though the money (11, 468rs) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all I want is them to confirm my tickets....
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Roshini Thomas
Oct 13, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Airline

I booked my round trip New Delhi to Kuala Lampur on 12th October 2022. My booking id is EMT[protected]. The payment has been deducted from my account but the status is showing pending and I have not received the PNR number. I've tried calling customer care service which no one answered. This is absolutely ridiculous. The tickets are very expensive and I cannot get my visa unless I get the confirmed tickets. Companies that harass their consumers...
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Sarvapriye
from Hyderabad, Telangana
Oct 12, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Pending status

My flight with booking Id EMT[protected] for the airline Indigo from Hyderabad to Darbhanga has been showing booking status as pending for a long time now. No response from customer care and emails that I have sent. Either refund the total amount or confirm the booking as soon as possible....
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Avinashsawant05
from Mumbai, Maharashtra
Oct 10, 2022
Oct 12, 2022
This thread was updated on Oct 12, 2022
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Urgent/Important - Flight booking status Pending - Please escalate

Address: India

Dear Team,

I have booked a flight ticket from London to Mumbai in Gulf Air a 2-3 hours ago my payment was successful and I got a booking ID EMT[protected] however, I did not get the ticket booking confirmation and the status shows as pending and that is there since the time I have made the payment. Its been more than 2 hours but I have not received any confirmation of ticket being booked which is really absurd and the site mentions...
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7
7899
Oct 6, 2022
Oct 7, 2022
This thread was updated on Oct 7, 2022
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Status REJECTED

Address: Delhi

My booking ID is EMT10568512 booked on Thu, 06 October 2022 10:22 PM. I have already paid ₹4750 but the status of my ticket is showing as REJECTED. The booking is not reflecting in my upcoming trips either. The customer care is of no help . You all shouldn’t take bookings if the seats are not available. The PNR status is showing as pending and the status is Rejected; makes it all look like a scam. I will have to raise a legal complaint...
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Mouric Infant
Oct 5, 2022
Oct 6, 2022
This thread was updated on Oct 6, 2022
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I didn't receive my flight ticket and didn't not get any refund too

Hi I have booked flight ticket from Mumbai to Bengaluru through easemy trip and paid Rs 6000 . The amount is debited from my account and transaction is successful. Amount also credited to ease my trip. But i did not receive my flight ticket. EMT[protected] is reference number provided my easemy trip. When I tried to enter this number it's showing like invalid number.. I tried to call the easemy trip customer helpline number but it is useless..I...
+2 photos
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Sanjana Pai
Sep 30, 2022
Oct 5, 2022
This thread was updated on Oct 5, 2022
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Seat Blocking paid by us not paid by ease my trip to the airline

This is in regards to my patents trip fron Bangalore to Mumbai in 1st October 2022.on Akada Air via PNR V31RWY.while doing the booking I had paid rs. 700 /- and reserved a seat 1B and 1C fot my parents who are Senior Citizens and need wheel chair access.today on 30th September when I was trying to do webcheckin I was unable to do that. The airline informed that the travel agent had not forwarded the payment which i had made to the airline,...
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jmd.swati90
Sep 30, 2022
Oct 6, 2022
This thread was updated on Oct 6, 2022
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Overdue refund due to flight cancellation

Sir our flight to Australia was canceled by the airline and Easemy trip had promised us a refund for Rs 55868 . It has been more than 9 months since the request was lodged and now Ease my trip has closed the request stating they haven't heard back from the Airine. Sir, it's a huge amount and this is stressing me out. I have also wrttine to Aviation ministry and DGCA separately. Easemytrip is either not following up with the airline or they...
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N
nj12345
Sep 28, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
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[#EMT_1572022092223073171]: PNR number: 53LAZJ

EMT has not added my infant to the booking By their mistake so the airline does not have the details.
I am following up with them since 6 days but I keep getting the same response with No solution.
My flight is in 4 days

The response I keep getting is below
"We see that you have been rigorously following up with us for your Infant added and passport details. I also see that there is an email that we have...
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A
anjanthebe
Sep 27, 2022
Sep 28, 2022
This thread was updated on Sep 28, 2022
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Booking Status - Pending

Booked four tickets from Delhi to Bagdorga - EMT[protected]
However, the booking status is showing as pending.
There is no PNR either. This is very frustrating given the amount of money paid for the ticket....
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C
Chandrashekar B
from Bengaluru, Karnataka
Sep 26, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
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Not updating spouse name in airticket

Address: bengaluru

HI Team,

I had booked 3 tickets to Bangkok via the easemytrip website. My travelling date is 24th October. My ticket booking id is EMT[protected]. While booking, unfortunately, I entered an incorrect spouse name. Instead of Bhagyashree Anilkumar Nemashetty, I have entered as Bhagyashree A N. Please help me in correcting this. I have dropped multiple emails and cald them on their customer care to correct it. but no luck. Airline...
+1 photos
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khasrat
from Bhopal, Madhya Pradesh
Sep 24, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
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Delay in sending confirmation

I made a reservation on 18 September at approximately 5 PM for a flight Delhi to Jodhpur. Ya received a WhatsApp as well as an email from easemytrip saying my reservation was pending and not confirmed and that they would confirm to me in the next 20 minutes now. My credit card charge was also showing pending. . I waited till the next morning and made an alternate reservation.
On the 19th afternoon I saw my credit card had been charged...
+4 photos
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D
Ds@
Sep 22, 2022
Sep 24, 2022
This thread was updated on Sep 24, 2022
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Pending tickets

I have booked my flight ticket from Bangalore to patna of 7 October 2022 in spicejet flight at time 15.50 but it is showing pending as my money jas been deducted and it is still showing pending..
EMT[protected]...
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M
mallow_marcus
Sep 22, 2022
Sep 24, 2022
This thread was updated on Sep 24, 2022
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Regarding failed bookings

Greetings

I have completed the booking process and payment, twice, for the flight GoFirst G8-423 from Delhi to Hyderabad at 05:45 am on 23rd September. Both times the process got stuck at the loading screen and would not complete the booking. Please provide me with a refund, ASAP. Your customer service doesn't attend calls and its frustrating. Attaching proofs for your reference....
+2 photos
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N
nongrimbah
from SHILLONG, Meghalaya
Sep 22, 2022
Sep 24, 2022
This thread was updated on Sep 24, 2022
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Refusing to Full refund

Address: New Delhi

Complaint Against Travel Agent : Ease My Trip
Booking ID: EMT[protected]
PNR: N12ZWS
Flight : Guwahati to Srinagar (Via New Delhi)
Airlines: Air Asia
Date of Journey:[protected]
Name of Passengers: 1. Harendra Singha 2. Gilbert Sohtun
On reaching Airport found Air Asia cancelled the flight and on persuation with Air Asia for several days that full refund is given to Travel agent but while trying...
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Nikhil Bartwal
Sep 22, 2022
Sep 24, 2022
This thread was updated on Sep 24, 2022
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Money deducted but flight not confirmed

Address: Delhi

I had booked a flight ticket from Guwahati to New Delhi some time back and its status is still showing pending even though a booking for the return flight through the same airline through their official website showed confirmation the moment I completed the booking.

The booking ID is: EMT[protected]

Could you please look into it at the earliest as its holiday season and the prices are continuously spiking each...
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Nikhil Bartwal
Sep 21, 2022
Sep 24, 2022
This thread was updated on Sep 24, 2022
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Flight Ticket still showing pending

Address: Delhi

Hey, I had booked a flight ticket from Guwahati to New Delhi some time back and its status is still showing pending even though a booking for the return flight through the same airline through their official website showed confirmation the moment I completed the booking.

The booking ID is: EMT[protected]

Could you please look into it at the earliest as its holiday season and the prices are continuously spiking...
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