EaseMyTrip.com Customer Care
Easy Trip Planners Pvt. Ltd.
Customer satisfaction rating: 90%
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223
COMPLAINTS

EaseMyTrip.com Customer Care

Easy Trip Planners Pvt. Ltd.

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Address
460, F.I.E Patparganj Industrial Area
New Delhi
New Delhi District
Delhi
India - 110092

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
90%
Complaints
223
Pending
6
Resolved
198
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

EaseMyTrip.com related photos (44)

EaseMyTrip.com Complaints & Reviews

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Easemytrip.com — Great Experience with Easemytrip [Resolved]

 brijeshchiranjavi
I am a serviceman and can rarely give time to my family but every year during holidays, I plan a leisure trip to break the monotony of life. I don’t come with a big budget, so always planned my trip at own. But there was a feeling of dissatisfaction. One of my friends recommended me to book a tour package from Ease My Trip, which is not only cheap but also known for its excellent services.
I booked a one week tour package of Kashmir that was including of transportation, car rentals, lodging, sight-seeing and arrival-departure transfer. They booked a houseboat for us to stay right amidst...
Complaint comments  Read comments [1]Complaint category Airlines

Easemytrip.com — EaseMyTrip-Creating Beautiful Memories [Resolved]

 parulbharatiya
I love travelling but always bad at planning a trip. Whenever I contacted any travel agency for this, they cheated me poorly. I was fade-up of their promise breaking attitude. This time I contacted Ease My Trip with the same perception to get unprofessional services. But they proved me wrong, guys I had wonderful experience that we had at our Golden Triangle Trip booked through Ease My Trip.
They suggested whole thing about the trip, from flight booking to car rentals and from providing accommodation to giving an amazing sight-seeing experience. Everything offered by Ease My Trip shown their...
Complaint comments  Read comments Complaint category Airlines

Easemytrip.com — Easemytrip - Excellent deals and fulfilling commitments [Resolved]

 anushkabajaj123
Earlier I used to take all my tour related services from a reputed and established travel company but last few times, they disappointed to me badly. Therefore, this time I chose www.easemytrip.com for a tour of Himachal during summer vacation of my kids. Believe me; their highly professional and courteous services won my heart:. They booked a hotel that was not only close to tourist attraction points of the city but also made us overwhelmed with its pleasant surroundings and outstanding amenities,. Besides, customer support executives were in our personal touch to check about our next movements.
Complaint comments  Read comments Complaint category Airlines

Easemytrip — EaseMyTrip provides best deals in flight booking [Resolved]

 rajneeshaggarwal6
EaseMyTrip.com is an easy to use booking site. Recently, I booked a trip from Delhi to Goa with a return ticket. After looking at many other websites, I found that EaseMyTrip provides best deals in flight booking. This was my first booking on EaseMyTrip and you can bet it will not be my last. I found this website to be a great buy and the services that given to me on my trip was great. I will be sure to tell my friends and relatives about this website for their booking.

When I was making booking on this website, I have never run into any major problems with the airlines or hotels....
Complaint comments  Read comments Complaint category Airlines

Easemytrip — easemytrip offered me cheap flight ticket compare to other travel site [Resolved]

 agarwalshishir4
I recently tried to book a flight from Bombay to Delhi with Makemytrip and Clear trip, for 28/04 showed 6.5k. But finally I booked through Easemytrip for 4k. They helped me out with no hassle and with a great attitude. I am pleased with my online booking made through Easemytrip, and chose that company from the others offered because of their efficiency. I always just book online so have never spoken to any travel agent. However, I want to say that I search constantly for the best fares and this time I hit the jackpot.
This is my first time flight booking through Easemytrip and will continue...
Complaint comments  Read comments Complaint category Airlines

Easemytrip.com — Excellent Travel Service by EaseMyTrip

 harpreets982
My name is Harpreet Singh, Just returned from a wonderful trip (Andaman Tour) booked through Easemytrip.com. Now, I want to express my gratitude to EaseMyTrip.com for providing excellent Andaman Tour package with all the support they have showed me. It was one of the most imaginative, fun and full comfort tour for us. They have provided us the best customer services including leisure accommodation, best air tickets deal, wonderful sightseeing and many more. Due to this incredible customer service, they have made us confirmed believers and lifelong customers of easemytrip. It was our first experience...
Complaint comments  Read comments Complaint category Travel & Vacations

www.Easemytrip.com — DELAY IN REFUNDING OF DUES FROM CANCELLATION OF AIR TICKET BY easemytrip.com [Resolved]

 PVNarayanan Nair
This is to request urgent refunding of my dues arising from cancellation(part-cancellation) of of my flight ticket for travel on 05/03/2012 on Jet Lite Airlines, as per confirmation number:[protected]FP for ticket as per Airline PNR No: S2-BBSXID. The original booking was for myself and my wife. My wife's travel was cancelled on 28.02.2012 and I was told that the fare would be refunded after deducting legitimate cancellation charges forthwith. However, the refunding is not done so far in-spite of a couple of my reminders on-line. This is to request urgent refunding of my dues without further...
Complaint comments  Read comments Complaint category Travel Agents

Easemytrip.com — appreciate the service offered by easemytrip

 raiapoorvarai
I am Apoorva Rai, appreciate the service offered by Salim. He sorted out my ticket problem without any hassles. He was extremely courteous and proactive to provide the best solution. I value his sincerity towards his work and the customers. I was given the resolution at my personal ID. With the kind of treatment I have got, I wish to use this site each time I have travel. easemytrip.com not offered only cheap air tickets booking but also care the customers and their query. I find customer service is very good and they are very polite with the customers and giving personal assistance, I think this...
Complaint comments  Read comments Complaint category Airlines

www.Easemytrip.com — Money debited for failed booking and yet not refunded after 10 days [Resolved]

 isha.india
Hi,

I had booked an online return ticket for 3 ppl on 6th Jan'2012, from Bangalore - Ahmadabad from 10th Feb'2012 to 12th Feb'2012. In last step of booking, they deducted the amount from my bank ( transacting via Net Banking) Rs 23, 738 but displayed that flight is not available on same rates, thus booking failed and amount will be refunded soon.

Firstly, if ticket isn't available on same rates as displayed - WHY AMOUNT GOT DEDUCTED ? WHY NOT DISPLAYED THIS MESSAGE BEFORE TRANSACTION ?

Later I waited and raised an complaint on 9th...
Complaint comments  Read comments Complaint category Airlines

Easemytrip.com — Bad service + malfunctional website

 gauravshrinivas
Very Bad experience from www.easemytrip.com

This is the second time. Last time i had placed the request for cancellation, they did not cancel and charged me.

This time i have made request for cancellation, they say that it is a non-refundable ticket. Whereas at the time of booking ticket, it was mentioned as refundable with Rs 750 charges.


Very Bad service.

I will never buy ticket from easemytrip.com in future....
Complaint comments  Read comments [1]Complaint category Travel Agents

Easemytrip.in — lesser refund in cancellation of tickets [Resolved]

 anup_urfriend
I had booked tikects from CCU - Del - CCU from easemytrip.in wherein I had paid Rs. 15920/- for CCU - DEL (Spicejet, PNR LB12EM) & 15460/- for DEL-CCU (Airindia, PNR Z5SP8T) respectively. on 27.07.2011

Due to some reason I requested for cancellation of CCU - DEL tickets and I was informed that Rs.4000/- would be deducted for cancellation on 22.09.2011 of the tickets (whereas Spicejet only deducts 3000/- for cancellation) and would receive Rs.11920/- as refund, anyways I went ahead for the cancellation and I received Rs.11292/- on 23.09.2011 in my card account as refund, after...
Complaint comments  Read comments [1]Complaint category Airlines

Easemytrip.com And Easemytrip.in — Refund [Resolved]

 dalje80
I had booked my Tickets thru EasemyTrip.com and Easemytrip.in. Somehow due to change in travel plans I had to cancel my Tickets. The cancellation was confirmed by Easemytrip vide a mail to me but after hefty cancellation charges (much higher than other sites) The tickets were cancelled on 11th Sept'11 and they assured me that the refund will be processed in few days.....but SURPRISE SURPRISE today is 22nd Sept'11 and till now the refund has not been credited to my account..There is one Mr. Rishab in their refunds section for payments made thru netbanking, who has been LYING to me since...
Complaint comments  Read comments Complaint category Travel Agents

www.Easemytrip.com — Harrasment and Fraud [Resolved]

 rohitjain7
I booked a to and fro ticket from Bangalore to Kolkata with easemytrip.com, Onward flight was spicejet on Date 12th Aug, 2011 and return flight was on date 16th Aug,2011 of Kingfisher airline.

We got the confirmed PNR for both of the flights by easemytrip.com and we flew by the spicejet flight to Kolkata. While return when we went to Kingfisher Check-in counter Kingfisher Airlines authority told us that our PNR number mentioned in the Ticket is invalid and they can not see our name in the system.

Me and my wife tried to call to customer care executive and I tried a...
Complaint comments  Read comments Complaint category Airlines

Easemytrip.com — Double ticket booking : Confirmation ID 804X6BTVY and 54AVFASRC [Resolved]

 rajeshparaswani
Hi,

I was booking my ticket at around 1:45 PM for Delhi - Bhopal - Delhi round trip. After completion of the financial transaction I got network error and did not get any confirmation for the booking. I dialed your helpline number 43131313 and had a discussion with Mr. Ashish. He given me confirmation that the transaction was not completed hence I did not get the confirmation. Again I have booked the ticket and done the same transaction.

Suddenly I got confirmation for both transactions and the amount was debited to me twice. Again I reached your helpdesk on phone...
Complaint comments  Read comments Complaint category Travel & Vacations

Easemytrip.com — refund of booking amount [Resolved]

 navneetmairal
I had used the website of easemytrip.com to book my airticket for travel to delhi from Mumbai (i did the booking on 5th May 2011), upon making the payment online from my account i got the message that the booking is not confirmed and when i called up the call centre no (the call was attended after i would have called for 10-12 times) for understanding they told me that they will refund me the amount and post this conversation i got a mail from them seeking my account details for facilitating the refund of the booking amount (i reverted to them on 6th May 2011) and today after more than a month...
Complaint comments  Read comments Complaint category Travel & Vacations

Make Easemytrip — refund my money [Resolved]

 armu35
makeeasemytrip or easemytrip both are cheater am travel agent from u.p am sub-agent makeeasemytrip when i login there for call back request i got call from easemytrip they told meam not makeesaemytrip how can believe right now my agent a/c balance 2200 rs but they dont refund i have some cell no both company i have go now legal action if you both guys ready they make web site in the same why they cheater make me fool all sub agent and passenger dont believe that company...
Complaint comments  Read comments [5]Complaint category Travel Agents

Easemytrip.in — SPAM [Resolved]

 rajatb
This company easemytrip.in are biggest spammer. I have complaint more then 3 times to them . once i got to the manager named Arun who gave me his number [protected] . and another time rajesh each promised to close the sms but still i keep receiving sms from them at odd hours. Please stop these sms Now. I have even send email to owner of ease my trip Nishant pitti. but even he did not respond back or stop these sms....
Complaint comments  Read comments [3]Complaint category Unsolicited Phone Calls

Easemytrip — Fraud money deducted and no refund [Resolved]

 tanaya.mukhrj
I tried booking my ticket from the site easemytrip.com.During the transaction I was charged the ticket amt of Rs.5589 but it was unsuccessful.It happened twice.The day was 19th,time 11.56pm and 20th 12.04 am.This money as shown in my pass book was debited in my account.I even had a talk with their customer executives and they said it was cancelled, which is not refunded till date.I tried to call them contact them through e-mails, etc but they didn't reply or refund my money till now.I want a strict action against this.Pl advice....
Complaint comments  Read comments [1]Complaint category Online Shopping

Easemytrip.com — fraud advertisement [Resolved]

 shajik
Now easemytrip.com in their home page made advertisement about lowest fare challenge. While booking some ticket i got a chance to claim the lowest fare challenge. As mentioned in the add i mailed the screen shot to the e-mail id mentioned in their ads. Almost 2 weeks lapsed, they were not acknoledged the claim. From their support cell get reply that they will check it and that too without any name. what should we can do against such fraud advertisements.

shaji k ([email protected])...
Complaint comments  Read comments [1]Complaint category Airlines

Easemytrip — refund not granted [Resolved]

 lovebug_shikhar
Still not received the refund.Called on[protected] on[protected] ,spoke to Mr Sumit and came to know that a refund cheque has been released ,Chq no 071163 of Icici bank .Still refund not received.

Received a call on[protected] from Ms Arzoo from[protected] at 3.08 pm and was told that she has received my bank account details and refund will be processed by Monday[protected] and WILL RECEIVE A MAIL CONFIRMING THAT REFUND PROCESS HAS BEEN STARTED .NO CONFIRMATION MAIL RECEIVED.

--- On Mon, 17/1/11, shikhar gupta <[email protected]> wrote:
Complaint comments  Read comments [1]Complaint category Other

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