EaseMyTrip.com Complaints & Reviews

I have booked a train ticket on Easemytrip on 21st of May booking I'd is EMT99236924 but the booking got rejected due to a server failure at IRCTC. I was promised a refund in 5 to 7 days from 25th of may( the day which it was processed) . From then it has already been 8 days excluding the weekends still I haven't got my refund . And when I call there customer support they start giving me new dates. Firstly they told me I will get my refund...

It’s been more than two weeks i have not yet received my refund
upon calling them they ask to wait...

1. Booked air tickets for 3.6.22 for myself; wife and kids ; saw the banner on website front page " FREE Full Refund due to Medical Reasons" with no further conditions mentioned.
2. Now due to medical reasons when we wish to avail same; they are denying ; saying that I did not fill any checkbox during booking.
3. Charging me Rs 3800/- per ticker; i.e 11400/- financial loss. besides emotional stress due to same.
4. case...

I booked ticket on 27April 2022, from this website from Mumbai to Auckland via Singapore for 11th June 2022 paying Rs.59497 mentioned ticket number[protected] and PNR YNCPUH with AirNZ airlines.
Exactly after a month from date of booking 27th May 2022, got mail that partial half of flight got cancelled and I have option to reschedule or Cancel the flight, with full refund.
I tried alot while keep talking to their support...

I booked a ticket through easemytrip but it was cancelled from my side and I got the partial amount of the ticket fare as refund. I need the invoice of that refund but easemytrip is not giving the invoice....

I had booked flight tickets for Kolkata to Dhaka on 28th of May, 2022 for my wife and brother in law. The booking ID was EMT99019219. The money for the tickets ₹12, 716 got debited from UPI: [protected]@okicici, yet the tickets could not be booked as the EaseMyTrip booking portal showed payment unsuccessful. On calling the customer care, they said that they had initiated a refund and it would be credited to my account within 5-7 working...

Due to Easemytrip decrepancy i have lost approx 33000Rs, and easemytrip didn't resolved my concern.

Thier is some discrepancy is refund calculation, On below mentioned booking before submitting cancellation request easemytrip portal shown refund amount is Rs 37500 but they approved refund only Rs 4534.

Cancellation sector :- ZRH-FRA; FRA-DEL

And as per easemytrip customer care cancellation fees...

Hi, i booked a railway ticket from bangalore to bhadravathi for 3 person after payment made it shows error but amount get debited and there in no information about tickets can just help me out and credit my amount back...

I have booked AirIndia tickets through online portal Easemytrip.com on 15th Feb'2020 as per the following details.

1. Delhi to Cochin on 14th August 2020- Flight No. AI-512. Airline PNR-Y6KWL

2. Cochin to Delhi on 25th August 2020- Flight No. AI-47. Airline PNR-Y6KEP

Booking id: EMT70528097 and EMT70525774
Ticket Nos.[protected],[protected],[protected],[protected] //[protected],...

My flight dated today 20th May 2022 was booked via Easemytrip. While booking it cleared mentioned that I will get a refund of rs2, 560 if I cancel my flight. I was specifically looking at a refundable flight due to some health complications. Unfortunately, I had to cancel the flight. I called the carrier - Indigo airlines and they said they will be able to refund Rs. 930. I have an email from them confirming the same. When i call Easemytrip...

I had booked a flight of alliance air from dehradun to jaipur( via Delhi ) through easemytrip. The flight details are
Booking id EMT94321908
PNR 0ZW7S1
Sector DED-JAI
Date 9th Feb 2022
Since the flight from Dehradun to Delhi got delayed by many hours, the airlines cancelled the onward flight from Delhi to Jaipur and a full refund was announced to all the travellers. It's been more than 3 months and even...

My complaint about my long pending refund case being following up since last 20 days almost...ID EMT97999569, PNR - LK32HS All limits has crossed, EMT guys are mentally harassing me like anything, how many times, I will call/email/ enquire with EMT People for my remaining refund amount of Rs. 3250 /- Just utter nonsense n stupidity going on...False commitments, new new excuses day by day only been given after repeated calls/emails. Don't...

I booked 4 train tickets from chennai central to ottapalam on 11th may when it was in waiting list . I made the payment through Gpay & amount of ₹1551 was debited from my account. Then it showed like.. Booking processing then the page got stuck and then I didn't get any status or information about my booking. I didn't get any booking number or pnr number I couldn't even able to cancel my booking..

Passengers name
Girija...

Regarding booking ID:-EMT96927830, PNR No:- 6M634 I requested to reschedule the flight and then Ease my trip asked to contact airlines as I was continuously contacting the Vistara airlines there was no response and in the end they told due to delay in response we are cancelling your flight total refund of Rs, 7346/- will be paid to you

Till now we have not received the amount and continuously following with them but no response...

My train ticket is showing Pending and amount is also deducted. My Booking ID-
EMT98476107.
I called many time to customer care but no one is responding. Till now my amount is not refunded....

Booked a Ticket for Chandigarh to Jammu on the 22 of April, they Confirmed my booking, but when I reached Chandigarh they refused to take me to Jammu and the provider denied for same. Since that date, I am asking for a refund nothing to date has been done....

Dt:[protected]
Bengaluru,
India

Dear Sir/Madam,

Sub: Your failure to refund ticket amount for cancelled flight.
Ref: PNR No.C22G9C (TruJet).

With reference to the above, I had book for myself for the TruJet flight from Hyderabad to Nanded scheduled departure at 7.30 a.m. on March 23, 2022, which was cancelled by the airline itself. However, despite my repeated pleas with...

Hi EaseMyTrip Team,

This is to inform you that upon cancellation of my flights, the refund amount on Indigo Airlines portal shows it as INR 24, 315. However, I received a confirmation of only 17, 517 on EaseMyTrip Portal. Kindly look into it and fix the issue.

My PNR -- CJ6YMS

Thanks,
M.Chanda...

The booking IDs are EMT70951144 / EMT 70948473 / EMT 55861395. These bookings are cancelled and refunded to wallet, but it was paid by my credit card where it is not getting refunded, I followed the shared process, but it is an utter failure on my machine . The further details are as follows:
https://mybookings.easemytrip.com/Flight/status?bid=[protected]@@ -REFUNDED ON 02/12/2021 as per easemytrip.com for INR 3173.00br...

Ease My Trip dodging me since Oct 2019, they have been promising payment within 24 hrs for each time I call them. Call Centre Agents are stone walling me and not sharing next Sr mgmt Nor they are not sticking to assurance of Callback.

This is BIG trouble as last 2 years they have been only making false assurance. It appears to BIG Fraud to deceive customers of legitimate refunds. I have submitted letter issued by AIR India...