EaseMyTrip.com Complaints & Reviews

I would have rated on a negative scale, if it had been available. NEVERGO WITH EASEMY TRIP if you do not want to worsen your travel experience. Extremely shameless associates, pathetic customer service. This team will just torture you and are upto looting genuine customers. Instead of fixing their issue, they try to sell you one more ticket for the same journey. Lost 80, 000 and 2 days of torture because of SO CALLED ease my trip. Booking ID: EMT94523299.

I have booked tickets from Bangelore to Muscat on 22nd Jan 2022. Due to RTPCR result shows positive, I have to request for reschedule the tickets. But till now the customer care is not bothered to resolve or re book the tickets. Still they say sir you are not audible so and so. PNR: YXGAAP. Kindly help me in rescheduling the tickets. Also the customer care is completly lying about contacting airline about rescheduling. Kindly help me in reschedule the tickets or refund of the same.
Thanks

I had booked a flight on 4th Feb. The flight got cancelled from the Airlines and I was told that only convenience fee which is Rs 300 will be deducted and rest all will be refunded but now I see that 600 has been deducted from the total amount.

Please refund 300 more.

Ticket no - Z6VUJS/1/1
G8-274

My connecting flight has been cancelled by BA airlines. I contacted respective airlines but they ask me to contact the travel agency only.
I have already contacted the customer care airlines via calls and mails multiple times. But no solution has been provided yet.

Our flight was on 16th Jan to Paris with PNR JHEXM and we were charged no show penalty.

The delay was due to slow response from EaseMyTrip team since we had called and emailed before the 30 hour limit. We request Easemytrip to please refund the no show penalty immediately since the delay was from their side.

The delay has been from Easemytrip side as we were constantly on calls and asking EaseMyTrip to reschedule...

Hi team,
I have to reschedule one (out of 2) passengers return ticket.
After I choose only one passengers name, the website again shows both passengers for rescheduling.
There's another checkbox after that, but it's not really a checkbox, can't be unchecked. So it's just an image?

And the rescheduling page has no scrolling (on mobile or desktop), we just get to see a part of the page and somehow have...

I booked ticket of airvistara from easemy trip booking id EMT93853562. Of economy flexi class, where airvistara charges no cancellation fee, and while booking easemytrip was also promising the same (zero cancellation fee) but after cancellation i got 3480rs deducted from 3670 rs. In the name of airline charges, but airline doesnt charge for economy flexi, and i am not the only one who faced this, this is done intentionally, i also booked same class ticket of airvistara from airvistara official site and they return all the money to me

We had our trip secured but due to some health issues we want be able to make my trip and we had our trip secured by giving extra rs (1999) today we cancelled our 4 tickets out of 8 passengers details:-
1) jyanti jyanti
2) anita anita
3) rohan ughrejiya
4) akshay ughrejiya
Total fare was for 8 passengers was rs 27185.00
We got total 676 rs for cancelling 4 tickets plz look into the matter we want more refund it's very very low I request plz look beyond itt

I have booked my flight through Easemytrip and then I had to cancel my flight. For the refund, I was supposed to receive 55364 Rs. I received two emails that said due to technical issues, the refund will be split into two payments partially- 1) 30, 205rs and 2) 25, 159rs. I just received 25, 159 Rs yet. I haven't received the remaining amount. It's been over 8 days. There is no sign of a refund process that has been initiated for 30205.
I can't see it in my dashboard either. The half amount was refunded quite quickly. Why is it taking so long to receive the other half?
The customer care told me that I will receive an email regarding my second refund initiation, still no signs of it. It's been over 18 days and still no signs of it. The experience is extremely overwhelming and disturbing.

Hello

I have booked 2 tickets (Dadn Intercity 2S Second seating ) from Bhopal to Dewas for 30th january 17.05 on 28 january at 9.28 am, my amount get debited from my bank and easemytrip page stucked with the processing icon but after long wait not get any confirmation, and also the amount has been debited from my account of rs 217.70- through bank of baroda - bank, it takes hours to connect with sales and support team.

Details are as follow

Rs.217.70 has been debited from your a/c xx2892 via bank of baroda on 28 jan 2022

here i am attaching screenshots of my upi payments for your reference
My details
Saijal Sharma
[protected]@gmail.com
[protected]
Please help me to get my refund.

I have booked a train ticket from kannur to madgoan for 28th jan.After booking it shows booking pending and no pnr was there but money got deducted. while trying to cancel, its not working.
so please cancel the ticket and refund the amount.
thanks.

I booked emirates round-trip tickets with easemytrip and paid around 54000 and after 1n half month due to some technical issue emirates cancelled my return flight and I called easemytrip and checked with their customer service and he told me i can use one way ticket and for my return ticket as it got cancelled by the airline i will be getting full refund for my return flight ticket that was approximate 27000 but the refund i got that is approx 9700. That refund is incorrect and it's been 30+ days i am following up with them. Earlier easemytrip said this refund i got because the flight i cancelled it but later they said emirates refunding this amount only there is some charges for cancellation of the ticket n all. So basically i think this company is a scam company their modus operandi is give customers wrong refund money and earn interest on the customer money and delay the process as long as possible and blame airline, customer. THIS COMPANY IS SUCH A BIG SCAM. NEVER GOING TO BOOK WITH THIS COMPANY.

Respected sir,

I booked a flight from easemy trip
For 6 pax, but flight got cancelled by the airlines.They refunded the whole amount to easemytrip.But easemy trip is not refunding the same.They are telling convenience fees are going to be charged .I have booked the other flights from Easemy trip only why should I pay convenience fees for 6 pax... when airlines have already refunded the money.

We have rescheduled our parents tickets from 11 Jan to 31Jan 2022
and the company ha charged 4332 for rescheduling our flight.
Reason for rescheduling due to the rise of Covid cases in Delhi. since they are aged. hence we postponed their flights from 11 Jan -31 Jan 2022.

As per the DGCA,
Booking date: On or before 8th March, 2020

Travel date: On or before 31st March, 2020

You can reschedule your journey multiple times for travel before March 31, 2020 without paying any change fee.
You can reschedule your journey only once for travel beyond March 31, 2020 without paying any change fee, ” says the IndiGo website.

I want my refunded amount as for a middle class 4332 is a considerable amount specially during hard(covid) times

I have contacted easemy trip but of no good, they said, its a conveyance fees that they have charged but I dnt think so the conveyance fees is more than 4332.

I am attaching the amount that has credited from my account while rescheduling the flight.

Please let me know if any other information is required.

I have booked a flight ticket for economy class from EasemyTrip of Jazeera airline on 04/01/2022. Unfortunately, due to some personal reason I had to cancel the ticket. As I got Refund Mail from Airline in the form of Credit Shell. However, I wanted my refund to be credited into my bank account from which I have made the payment. when I mailed the airline regarding my concern they totally denied me stating that (Please note that your booking was issued from 3rd Party (EasemyTrip), so you need to contact with them for any further assistance).

However, Serval Times I have also called Customer care of EaseMyTrip but they have just given me false commitment to resolve the problem. EaseMyTrip has Mantelly harassed me & I feel embarrassed asking my money again and again.

I will be highly obliged to get money refunded At Earliest.

My journey from Bangalore to Phuket (PNR : G41U5V) from 12th of January 2022 to 18th of January, 2022 was canceled due cancellation of the Flight by GoFirst Airlines. I received a call from the Airlines 14 days prior to my journey. My VISA, Travel Insurance and Hotel Booking were all paid for and I was informed by the Airlines that this cancellation due to the extension of the Government Ban on International Flights due to Covid. I was assured...

Hello, I am frustrated from EasyMyTrip.com. After several time to unsubscribe them. They are still sending me emails.
my email is [protected]@gmail.com...

I had cancelled my flight on 3rd Jan and on the cancellation policy it was mentioned that the website cancellation fee is 300 per person and an airline cancellation fee will be deducted but upon cancellation they deducted 600 rupees as convience fee and 500 instead of 300per person( 2 people) as emt cancellation fees. I have been trying to rech out to them but they have been completely ignoring me. I text them in the morning and they don't reply all day and everytime after 12 am they will reply saying that since there is no response so they are closing that query. Ofcourse I will not be able to respond SINCE I HAVE TO EARN MY MONEY THROUGH A JOB FOR WHICH I HAVE TO WAKE UP IN THE MORNING AND GO TO SLEEP AT NIGHT. THERE IS A THING CALLED WORKING HOURS WHICH THEY ARE NOT AWARE OF. I AM SICK OF THEIR ANNOYING CUSTOMER SERVICE

Dear Easemytrip Support Team,

This is to inform you that my flight from CCU to DEL (Airindia AI768) on 29th January 2022 has been cancelled by Airlines. And for this reason, I want to reschedule the flight for 28th January 2022 on the same flight AI 768(CCU to DEL) at 15:30. free of cost. I am trying to connect multiple ways to contact Airindia and Easemytrip but failed to connect. There is no option to reschedule on Airindia Website also.
Please reschedule the flight asap and share the itinerary.

Booking ID: EMT90046220
Airlines PNR: YCF20

Regards,
Dipen Chandra Bera

Contact centre person cancelled my ticket without specifying that I have already cancelled the tickets from Airlines

EMT[protected] MAA-COK flight with the wrong reason even after I mentioned clearly that I have already cancelled the ticket from airlines and that is going to cost me Rs.500 per passenger. Total of Rs.1500.

I have the call recording where I have specifically mentioned the tickets are already cancelled from Indigo website and already 1500 has been deducted.