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EaseMyTrip.com Complaints & Reviews

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EaseMyTrip.com reviews & complaints page 21

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J
Jayp51
from Mumbai, Maharashtra
Feb 25, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Never trust EaseMyTrip. Perfect scam

The perfect scam by easemytrip
They are selling flight tickets of airlines which do not have permission to fly and then when the flight get cancelled they say, CONTACT AIRLINES FOR REFUND
I booked and made payment for a return ticket ( two way) from easymytrip.com last month.
2 days ago i received a message from them that my ticket has been cancelled and rescheduled to two days later by the airlines.
since the...
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A
aatin mazum
Feb 22, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
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Cancellation or reschedule of flight

What are the rules for cancellation or rescheduling of domestic flight flight ?...
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Y
Yk1
Feb 21, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed for more than a month even though airlines has already given the fare differential to Ease My trip

This complaint is specific to Booking id:- EMT91600739 .
Issue was raised to Ease my trip on 12th Jan 2022.

The book was changed and there was a fare differential of INR 1262 which I should receive from Ease My Trip.

Indigo had already given the fare differential to Ease My Trip(confirmed by Ease My Trip over email).

I have already waited for more than one month for the same.I have called...
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A
anubha16
from Lucknow, Uttar Pradesh
Feb 21, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted, booking failed, money not refunded

I booked a flight from Dubai to lucknow. But booking got failed and money got deducted. But till now money is not refunded. It's been 9 days.

I also mailed easemytrip about the same but they say to check with your respective bank.

I ask respective bank about the transaction. But money transferred from bank to easemytrip successfully so they can't do anything about it and it's the problem from easemytrip or payu.br...
+3 photos
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S
sonal.wag
from mumbai, Maharashtra
Feb 21, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
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Money Debited from Bank A/c but Not Recharged my phone

I tried to recharge my JIO mobile number [protected]. Rs. 239/- were deducted from my account but the mobile did not get recharge. order id: INDRE[protected], Payment Id: [protected]. Please help me....
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P
Pal_Deep
Feb 19, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Refund of Convenience Fees

My upcoming flight is cancelled by the airline due to operational issues and full refund was given. However EaseMyTrip.com didn't refund me the convenience fee of Rs 300 paid at the time of booking.

EMT booking reference No- EMT92813567...
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R
Rrajesh P Bajaj
Feb 17, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unruly behavior of the cab driver and Unsupportive team of ease my Trip

Driver:
1) He came one hour late from the reporting time.
2)His car was bubbling and shaking, we requested him to get it checked, but he only got it checked and repaired after giving us a horrifying ride for a 100 KMS.
3)He had no money in his pocket, we have to give him money for the petrol twice, we recharged his phone on his request, for everything he was time and again asking money.
4)The driver started speaking...
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K
kekingla
from Mumbai, Maharashtra
Feb 14, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Airline ticket refund

I had booked true jet flight 2T-711 from ahmedabad to kandla DT 26/11/21 pnr no L742F4 .flight was canceled by airline.
I have applied for refund but no response until now....
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N
Niharika Guglani
Feb 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight payment deducted, booking pending

I booked my flight ticket from Gangtok to Delhi on 13th Feb, 2022. The payment amount ia deducted from the bank account but the booking is as pending.
Booking id: EMT94770321...
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V
vishnug123
from Kochi, Kerala
Feb 12, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dhow Cruise Dubai Marina, Dubai Dinner Cruise

Address:EaseMyTrip Online Booking

I have booked a Dhow Cruise from EaseMyTrip and because of the reason they were not able to confirm the booking with the tour agent, I was kicked out from the activity and humiliated in front of many people. Later I came to know that EaseMyTrip did this booking via Thrillophilia which looks very fishy to me. I have had multiple conversations with both of the companies customer care and there was no resolution for this. Finally, I came to...
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A
Arik Ghosh
Feb 10, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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Didn't received full amount

Dear Sir /Madam,
On 1st February I tried to book train ticket through Easemytrip app, bt both the transaction was failed due to wrong IRCTC entry. The details of the Transaction is:

Date :[protected]
Txn no: [protected]
Txn amount: 2126.40

But I get the refund of ₹1926.40 (Txn no: [protected]) .

In this juncture, why I have received ₹200 less in the refund . I...
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D
Dr Arjun Pai
Feb 10, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Easemytrip Ticket not Booked, but Money is Debited Twice from my Bank

I had booked tickets from LKO-GOI-LKO on 10th February 2022 with booking id EMT94589069 and EMT94588900. An amount of 1, 30, 725 rupees was deducted twice from my bank account. However, the booking got rejected and they claim that the payment has not been received at their end. Today is 6th February and I have not yet received the amount in my bank. I have called and mailed the customer care people the details of my transaction but I'm surprised...
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P
Piyu More
Feb 10, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FLIGHT Booking ID: EMT94523299. Lost 80,000 and 2 days of torture.

I would have rated on a negative scale, if it had been available. NEVERGO WITH EASEMY TRIP if you do not want to worsen your travel experience. Extremely shameless associates, pathetic customer service. This team will just torture you and are upto looting genuine customers. Instead of fixing their issue, they try to sell you one more ticket for the same journey. Lost 80, 000 and 2 days of torture because of SO CALLED ease my trip. Booking...
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M
ManjunathaNayaka
Feb 9, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not reschedule ticket or no refund

I have booked tickets from Bangelore to Muscat on 22nd Jan 2022. Due to RTPCR result shows positive, I have to request for reschedule the tickets. But till now the customer care is not bothered to resolve or re book the tickets. Still they say sir you are not audible so and so. PNR: YXGAAP. Kindly help me in rescheduling the tickets. Also the customer care is completly lying about contacting airline about rescheduling. Kindly help me in reschedule...
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S
Swet_nisha
from Bengaluru, Karnataka
Feb 7, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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More than convenience fee deducted

I had booked a flight on 4th Feb. The flight got cancelled from the Airlines and I was told that only convenience fee which is Rs 300 will be deducted and rest all will be refunded but now I see that 600 has been deducted from the total amount.

Please refund 300 more.

Ticket no - Z6VUJS/1/1
G8-274...
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S
Shty
from Meerut, Uttar Pradesh
Feb 6, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rescheduling cancelled flight by airlines

My connecting flight has been cancelled by BA airlines. I contacted respective airlines but they ask me to contact the travel agency only.
I have already contacted the customer care airlines via calls and mails multiple times. But no solution has been provided yet....
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A
Apoorva Oak
Feb 6, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay from EaseMyTrip team for rescheduling covid positive patient led tied to no show penalty

Our flight was on 16th Jan to Paris with PNR JHEXM and we were charged no show penalty.

The delay was due to slow response from EaseMyTrip team since we had called and emailed before the 30 hour limit. We request Easemytrip to please refund the no show penalty immediately since the delay was from their side.

The delay has been from Easemytrip side as we were constantly on calls and asking EaseMyTrip to reschedule...
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A
atindranair
Feb 4, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Cannot reschedule a single ticket- website broken!

Website:www.easemytrip.com

Hi team,
I have to reschedule one (out of 2) passengers return ticket.
After I choose only one passengers name, the website again shows both passengers for rescheduling.
There's another checkbox after that, but it's not really a checkbox, can't be unchecked. So it's just an image?

And the rescheduling page has no scrolling (on mobile or desktop), we just get to see a part of the page and somehow have...
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S
Sugamrao
from Delhi, Delhi
Feb 2, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Wrong amount refunded after cancellation

Address:WZ 51 khyala village

I booked ticket of airvistara from easemy trip booking id EMT93853562. Of economy flexi class, where airvistara charges no cancellation fee, and while booking easemytrip was also promising the same (zero cancellation fee) but after cancellation i got 3480rs deducted from 3670 rs. In the name of airline charges, but airline doesnt charge for economy flexi, and i am not the only one who faced this, this is done intentionally, i also booked...
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A
Amit Bhoj
Jan 31, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
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Cancellation charge to high

We had our trip secured but due to some health issues we want be able to make my trip and we had our trip secured by giving extra rs (1999) today we cancelled our 4 tickets out of 8 passengers details:-
1) jyanti jyanti
2) anita anita
3) rohan ughrejiya
4) akshay ughrejiya
Total fare was for 8 passengers was rs 27185.00
We got total 676 rs for cancelling 4 tickets plz look into the matter we want...
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