EaseMyTrip.com Complaints & Reviews

Money deducted but booking id not generated.

I had booked ticket using EaseMyTrip app using registered email id but money debited but booking id not generated.

Not sure where the money went. Mailed to EaseMyTrip but not getting response....

As per telecom conversation...We are following up for the refund of Saudia Airlines with your team and every time they come up with saying you put request from our website and which we did every time and than later they come up with the story on call that airline has denied the request you again put request and will forward and so on the same thing is repeating since 10th August 2020

Client is frustrated because other his...

I booked a train ticket via EMT. The journey was scheduled on 25th of March. But since, the plan got cancelled, I tried to cancel the ticket on 24th of March. But at that time, EMT prompted that due to server issue ticket cannot be cancelled, please try after sometime. I tried 3-4 times to cancel the ticket but everytime the same message was displayed. The next day when I tried to cancel the ticket, it prompted that since chart has been prepared...

Ease my trip are thieves. I haven't received my refund more than a month now.
Tried all methods. I called customer care sent out numerous emails but no reply. I am sending a legal notice.
My pnr L63HKS....

While I was trying to get the refund of Rs934 lying in EMT wallet, I had inadvertantly transferred Rs2802 (ie Rs934 x 3 times ) to my account. While I got the original Rs934 refunded, the remaining amount of Rs2802 has not been transferred so far. Please expedite the refund

Paul Abraham...

Booking ID - EMT95273536 MAA-CCU
The Air India flight ticket was booked for 14/04/2022 from Chennai to Kolkata. But Air India cancelled the flight on 26/02/2022 and confirmed refunding the amount on same day . I have got refund of Rs. 588 only Balance Rs.8382 yet to be received. No reply from EaseMyTrip except saying keep patience.
It is more than one month no fruitful result. Messages sent to mail [protected]@easemytrip.com
br...

Dear Sir/ Madam

I had booked my Flight Ticket through Easemytrip.com For Guwahati to Delhi on 22 Feb 2022 and Return on 24 Feb 2022 .

Both the Flights were of Go First bearing booking No EMT94956175, Airline PNR JCPLSN Ticket No JCPLSN/1/1, Passenger Name Rajeev Kumar Sharma .
The Flights were cancelled by Go First and I had requested for full refund, have received confirmatory mail from Go First Air,...

Hi- I am following up on booking EMT63613237 / EMT63694012 on behalf of my uncle(passed away 20 aug 2020 and death cert shared) and aunt. I have been continuously following up on refund of return leg and still to hear back from escalation team since over 1 month. ease my trip executives are not helping. Air india claims to have refunded the amount on 20 apr 2021 and this has been conveyed to your executive on concall.. expecting immediate...

I have booked a flight ticket on 18th march from Raipur to Hyderabad for 19th April with PNR - "MUZYPE" . After completing the payment transaction it showed an message that the payment has been failed and try again. If your funds has been deducted it will be refunded in 7 working days.

By looking at the message i have re-initiated the payment and second time it was successful. But later i got emails with two tickets. Now when...

My refund has been pending for a long time since November 2021. It has been very disappointing for me as their customer that despite various mail communications and calls, no action has been taken in this matter. Whenever a call is made to you, I am replied with the phrase "it shall be processed soon".

I have spoken to Mr. Utpal Dhar and Mr. Sangam Shukla many times but no action is taken in this regard and only false consolations...

I have booked ticket and paid Rs.321374/- via netbanking.EMT96393386 ticket was issued pending with airline.But after 5 mins of booking i got a call that the flight is sold out completely... we are processing your refund...Then i have got nothing no confirmed ticket or no refund back in my account so far...nd moreover the same prices of the same flight were continued to be displayed by your website...It is presently visible also at lower...

I have booked ticket and paid Rs.321374/- via netbanking.EMT96393386 ticket was issued pending with airline.But after 5 mins of booking i got a call that the flight is sold out completely... we are processing your refund...Then i have got nothing no confirmed ticket or no refund back in my account so far...nd moreover the same prices of the same flight were continued to be displayed by your website...It is presently visible also at lower...

We booked our international ticket from Chennai to Frankfurt to Dallas in Feb 2022, 2 months prior to the departure date. Received a message stating that the Chennai to Frankfurt flight has been cancelled by the airline. Since then we have been emailing, calling, contacting the easemytrip Customer Support and the flightchange team. They haven't done anything to re-issue our ticket.
PNR : 6B5KGH & NWMYY2
Called the airlines...

Once again same experience.

Our upcoming flight ticket is cancelled by the Airlines due to operational issues and full refund was provided however EMT didn't refund us the conveyance fees of Rs 600 paid at the time of booking!!

EMT Booking reference number EMT92872691...

This is regarding Bus cancellation Refund for Bus Booking ID EMT89525088. Since operator cancelled the bus, i had to cancel my booking. But full refund not issued till today, even after 3 months. Each time i am getting false assurance from your Twitter team. Kindly check and do the needful....

My upcoming flight is cancelled by the airline due to operational issues and full refund was given. However EaseMyTrip.com didn't refund me the convenience fee of Rs 300 paid at the time of booking.

EMT booking reference No- EMT92813567

After lodging this complaint EMT customer representative replied me on 21.02.22 that they had already processed the refund of ₹300 (convenience fee) to the original mode of...

Hi,
Last year I booked flight tickets with AirIndia (EMT81864794 / PNR: YH9XW, from Agartala to Delhi on 22may-21), but due to covid AirIndia declared open pnr
and offered us that we can reschedule within next one year and avoided travel at that time. Also received a mail from EaseMytrip for the same.

This year, in Feb-2022, I requested to reschedule this open pnr ticket and came to know from EaseMyTrip that...

Dear Sir/Madam, I have booked my Ticket through your Portal for First & Last time. The reason is that you are marketing Best Refund Travel agency amongst your competitors which is totally False.

I have booked my Ticket thru your portal on 2nd Mar 22 vide PNR No CQ2CWN from Mumbai to Jabalpur and Total Ticket Value was Rs.5683.Due to medical urgency at my home I have to cancel my ticket and I was shocked and surprised when I...

Booking ID - EMT92829555
I have booked a flight from Delhi to Bengaluru via Vistara for 27th January, 2022.
The flight timings were postpone twice which was not serving my purpose, so Vistara Cancelled the flight booking as per request.
Vistara refunded the full amount of Rupees 3494 back to EMT on 28th January as per EMT Executive only.
They have not refunded my amount back despite of multiple calls and requests....

I want to reschedule only the return journey of my trip but when we select only the return journey and click to reschedule, it takes us to reschedule full trip.

I raised a tucket, talked with customer service many times but they don't have solution for me.

I am stuck, if I cancel here and book from other site, it will be too much of money lost. If I wait further, there is a chance that I won't get any tickets...