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EaseMyTrip.com Complaints & Reviews

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Last updated Apr 16, 2024
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EaseMyTrip.com reviews & complaints page 19

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M
M Venkata Sudhakar
Apr 28, 2022
Apr 29, 2022
This thread was updated on Apr 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight cancelled and refund amount is not received

Address:Visakhapatnam

A flight ticket was booked with Indigo via Easemy Trip. The ticket was cancelled and an amount of Rs. 3800 was returned by the airliner company. Long back. But the amount is not received to the credit of sbi account which was used for making the flight ticket cost through debit card. Flight ticket PNR is MWEYPT...
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M
Madhavlimaye
Apr 26, 2022
May 11, 2022
This thread was updated on May 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

K3 charges

Site was not showing k3 charges ( Rs1500/-) which were charged in the billing and it went unnoticed.

I felted cheated after seeing the bills

These charges should be reversed immediately...
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K
Kawaljit17
Apr 26, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund pending for cancelled flight

I booked a Mumbai to Nanded flight for March 25, 2022 through EaseMyTrip.com on March 7, 2022. The booking ID is EMT95898461. The flight got cancelled by the airline. I raised a cancellation request for refund on March 26, 2022. It has been a month since I raised the refund request. It is still not resolved despite follow up multiple times. Kindly resolve the issue and credit the refund amount....
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A
Abic
Apr 23, 2022
Apr 25, 2022
This thread was updated on Apr 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking Status: Payment Failed

How can you ask me to ask the bank when the bank already says you have received it, this is so not right.
We have paid 1, 14, 185 Rs. To book a flight to Canada. Got confirmation from bank that the money received to ease my trip, if you don't have the resources to handle this stop the company. This is not a small amount for us, the payment has been deducted but there is no ticket no refund, the prices hike up like crazy, they should...
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T
Tannu Arora
from Delhi, Delhi
Apr 23, 2022
Apr 24, 2022
This thread was updated on Apr 24, 2022
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Non refund of ticket received by ease from airlines

Address:EA 162 INDERPURI NEW DELHI

Please note that I had done booking on 18.09.2021 20.40 through Easemy Trip for round way Delhi-Patna-Delhi booked under separate booking id.

The booking ID EMT87295482 FOR FLIGHT DELHI TO PATNA ON SG-8721 FOR 7:25 DEPARTURE WAS BOOKED VIDE PNR NUMBER B7RVVV IN THE NAME OF MRS. RIDHIMA KUMAR AND MS. TANNU ARORA.

AMOUNT CHARGED WAS BASIC FATE 8750+ TAXES 1630 AND SEAT AMOUNT 250 PLUS K3 FOR 448.
br...
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M
Muqtada Hussain Mohammed
Apr 22, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
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Ticket rejected but charged

Address:Hyderabad

I can see charge on my card despite the booking getting rejected
Booking ID : EMT97818139
Booking Date :[protected]T09:40:34.31+05:30...
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N
Neha Gurwara
Apr 21, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Refund still not received

My flight was cancelled by Airindia gvn is the PNR: YQ0B0, it's almost 2 months today even after several follow ups with EMT i have still not got any update for the same, and the cs is so pathetic that everyone has different answers, pathetic service....
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R
Rad01188
Apr 21, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Status pending,rad01188

HI i booked a round trip from jfk-san diego through ease my trip.
The Booking ID - EMT97810335
Kindly confirm and send the ticket....
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S
Sai Thoota
Apr 19, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding delay in refund for ticket cancellation

I booked a bus ticket (number AU[protected]) and cancelled it due to personal reasons. Typically service providers such as makemytrip, yatra, etc. take a cancellation charge and refund the remaining to source account directly. Easemytrip delays the refund and directly puts it in the easemytrip wallet without asking for any confirmation from the customer whether they are ok to refund in the wallet. And they provide an option to transfer the...
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M
manjunathreddy g
Apr 19, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Deducted but Ticket not booked - EMT97747462

Hello

I have booked a ticket from Bangalore to Mumbai on 19.04.2022, my amount got debited from my bank and easemytrip page stucked with the processing icon but after long wait not get any confirmation, and also the amount has been debited from my account of Rs 6529/- through HDFC Bank i had called the customercare they were not able to help me.

The flight is at 7.35 Pm on the same day. Pathetic service.
br...
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A
AtufaShireen
Apr 17, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not received

I booked a 22 apr ticket with easemytrip, using netbanking through SBI, the page didnot loaded back to easemytrip and I clicked the showed link to go back to page, but it didnot showed anything except confirm form resubmission.
The amount has been deducted from my account, but the i didnot recieved the ticket or any details from easemytrip.
Please confirm my ticket....
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V
Vikas deekonda
Apr 14, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not fully Refunded

I am vikas Deekonda and i am chasing my refund

PNR :- YQ427A

The above PNR Was split into 2 parts by the indigo airlines for cancellation of 3 passenger tickets and provided PNR as PTC34E

On 14th March i have cancelled the tickets for 3 passengers named below from HYD- DXB on 27th May and from DXB-HYD on 1st June and airlines has confirmed that they are going to initiate a full refund of rupees...
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R
rana6421
Apr 9, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
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Regarding Refund for Flight

Address:India

I have booked flight For Delhi to Leh. The flight was Cancelled by Airline due to heavy snowfall in leh. i have taken more then 10 follow-ups from Easemytrip for Refund Amount. But They are Denying for refund and also not responding on my queries....
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A
arienashwani123
from Hyderabad, Telangana
Apr 8, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
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Convenience fee charged even for rescheduled flights

I have booked flight tickets for GoFirst airlines through easemytrip.com. The ticket was of flexi type which means I can reschedule flight tickets without any extra payment apart from fare difference.
I have rescheduled the tickets couple of time because of pandemic. What I have noticed is easemytrip is charging convenience fee for everytime I reschedule my flight tickets and they are not even refunding back my previous convenience...
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D
Dipalee Gada Savla
Apr 7, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of ticket amount

Address:online

Booking id-EMT97253425 from easemytrip. I booked return flights from BDQ to SXR AND PAID abt Rs.89500/- from credit card. later got a call asking for more money as prices have increased. we told them to cancel the ticket and refund amount to original payment source. but it has not been received yet. this happened on 7/4/22. my mobile no is [protected]...
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M
Mainak1998
Apr 5, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Refund of convenience fees in case of flight cancellation by airlines

My flight was canceled by air asia and a full refund was given to EaseMyTrip.
However, I haven't received the convenience fee of 2*300 Rupees.
On inquiry, I got to know that it is as per policy and is mentioned on the confirmation email after booking. It was not mentioned during the course of
booking. Only after making the purchase does one gets to know about these hidden charges.

Booking ID- EMT96590705...
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M
Mainak1998
Apr 5, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Refund of convenience fees for flight cancelled by airlines

My air asia flight was cancelled by air asia due to operational reasons. Air asia refunded an amount of rs 12118 to ease my trip but emt refunded me only rs 11318 why should we passengers pay the convenience fees when the airlines are at fault.....
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S
Sarang Khargonkar
Apr 3, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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Always asking for additional fare and Can't provide detailed invoice of the payment

I booked a flight from Easemytrip.com ( EMT[protected] during which my booking was kept on hold and was asked to pay some more money as additional fare asked by Airline. Fine, I said and paid. Later, I had to reschedule the flight and I had to pay the fare difference for new dates. Again, the ticket on hold, pay additional fare else no ticket. This is when I am selecting the dates on EMT website and it shows me the fare difference. I paid again...
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K
Krayadeal Nepal
Apr 1, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Money debited from Bank while booking ticket from Googlepay. But payment failed.

Hello, i was about to book my ticket from easemytrip.com on 01/04/2022 today, and when i used my Googlepay while paying the amount the website said Transaction Failed.
Also the amount of Rs 10, 548 got deducted from my SBI bank account. Please initiate the refund as soon as possible as i dont have no money to book my ticket to return home. Please fix this and refund my money quick. My UPI id is. [protected]@ybl...
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Prejal Doshi
Apr 1, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid for hotel booking and didn't get room due to my booking was not informed to hotel by ease my trip

Address:Building Number ¬ 223, Patparganj Industrial Area, New Delhi ¬ 110092 (India)
Website:www.easemytrip.com

I booked a Hotel Room at The Central Court Hotel at Hyderabad through ease my trip and also got a confirmation mail on 23.03.2022, but when reached hotel for Check In on 24.03.2022, they denied as they did not receive any confirmation from Ease My Trip. When contacted EMT, they replied after 40 minutes of waiting and they didn't turn up, leaving me to find out hotel on my own, which led to waste of my time and money and found hotel on my...
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