EaseMyTrip.com Complaints & Reviews

Regarding booking ID:-EMT96927830, PNR No:- 6M634 I requested to reschedule the flight and then Ease my trip asked to contact airlines as I was continuously contacting the Vistara airlines there was no response and in the end they told due to delay in response we are cancelling your flight total refund of Rs, 7346/- will be paid to you

Till now we have not received the amount and continuously following with them but no response and lot of harassment.

My train ticket is showing Pending and amount is also deducted. My Booking ID-
EMT98476107.
I called many time to customer care but no one is responding. Till now my amount is not refunded....

Booked a Ticket for Chandigarh to Jammu on the 22 of April, they Confirmed my booking, but when I reached Chandigarh they refused to take me to Jammu and the provider denied for same. Since that date, I am asking for a refund nothing to date has been done.

Dt:[protected]
Bengaluru,
India

Dear Sir/Madam,

Sub: Your failure to refund ticket amount for cancelled flight.
Ref: PNR No.C22G9C (TruJet).

With reference to the above, I had book for myself for the TruJet flight from Hyderabad to Nanded scheduled departure at 7.30 a.m. on March 23, 2022, which was cancelled by the airline itself. However, despite my repeated pleas with your customer services, the ticket-amount has not been refunded so far. However, they had been giving false assurances that the matter would be resolved within 24 to 48 hours, which never happened till now. Since I had booked the flight ticket from EaseMyTrip.com, it is the responsibility of the company to refund for the flight cancelled by the airline and not by myself.
I expect you to be honest and prompt and resolve the issue by refunding the amount at the earliest.

Truly,
Madhumati Patil
[protected]@gmail.com/[protected]@gmail.com

Hi EaseMyTrip Team,

This is to inform you that upon cancellation of my flights, the refund amount on Indigo Airlines portal shows it as INR 24, 315. However, I received a confirmation of only 17, 517 on EaseMyTrip Portal. Kindly look into it and fix the issue.

My PNR -- CJ6YMS

Thanks,
M.Chanda

The booking IDs are EMT70951144 / EMT 70948473 / EMT 55861395. These bookings are cancelled and refunded to wallet, but it was paid by my credit card where it is not getting refunded, I followed the shared process, but it is an utter failure on my machine . The further details are as follows:
https://mybookings.easemytrip.com/Flight/status?bid=[protected]@@ -REFUNDED ON 02/12/2021 as per easemytrip.com for INR 3173.00br...

Ease My Trip dodging me since Oct 2019, they have been promising payment within 24 hrs for each time I call them. Call Centre Agents are stone walling me and not sharing next Sr mgmt Nor they are not sticking to assurance of Callback.

This is BIG trouble as last 2 years they have been only making false assurance. It appears to BIG Fraud to deceive customers of legitimate refunds. I have submitted letter issued by AIR India clearly stating PAX eligible for Full refund as flight was cancelled by AIRLINE (international Flight )

A flight ticket was booked with Indigo via Easemy Trip. The ticket was cancelled and an amount of Rs. 3800 was returned by the airliner company. Long back. But the amount is not received to the credit of sbi account which was used for making the flight ticket cost through debit card. Flight ticket PNR is MWEYPT

Site was not showing k3 charges ( Rs1500/-) which were charged in the billing and it went unnoticed.

I felted cheated after seeing the bills

These charges should be reversed immediately...

I booked a Mumbai to Nanded flight for March 25, 2022 through EaseMyTrip.com on March 7, 2022. The booking ID is EMT95898461. The flight got cancelled by the airline. I raised a cancellation request for refund on March 26, 2022. It has been a month since I raised the refund request. It is still not resolved despite follow up multiple times. Kindly resolve the issue and credit the refund amount.

How can you ask me to ask the bank when the bank already says you have received it, this is so not right.
We have paid 1, 14, 185 Rs. To book a flight to Canada. Got confirmation from bank that the money received to ease my trip, if you don't have the resources to handle this stop the company. This is not a small amount for us, the payment has been deducted but there is no ticket no refund, the prices hike up like crazy, they should prioritize this as soon as possible. We are too worried, please help.
Booking ID - EMT97910975

Please note that I had done booking on 18.09.2021 20.40 through Easemy Trip for round way Delhi-Patna-Delhi booked under separate booking id.

The booking ID EMT87295482 FOR FLIGHT DELHI TO PATNA ON SG-8721 FOR 7:25 DEPARTURE WAS BOOKED VIDE PNR NUMBER B7RVVV IN THE NAME OF MRS. RIDHIMA KUMAR AND MS. TANNU ARORA.

AMOUNT CHARGED WAS BASIC FATE 8750+ TAXES 1630 AND SEAT AMOUNT 250 PLUS K3 FOR 448.

WE RECEIVED A MESSAGE ON SUNDAY AT 9.13 AM THAT OUR FLIGHT IS RESCHEDULED FROM 7.25 AM TO 19.10 I.E. 7.10 PM APPX 12 HOURS DELAY.

ON FOLLOW UP WITH AIRLINES THEY HAVE CONFIRMED THAT REFUND WAS PROCESSED IN OCT 2021 ITSELF TO EASEMY TRIP SO REQUEST YOU TO KINDLY REFUND THE SAME

I can see charge on my card despite the booking getting rejected
Booking ID : EMT97818139
Booking Date :[protected]T09:40:34.31+05:30

My flight was cancelled by Airindia gvn is the PNR: YQ0B0, it's almost 2 months today even after several follow ups with EMT i have still not got any update for the same, and the cs is so pathetic that everyone has different answers, pathetic service.

HI i booked a round trip from jfk-san diego through ease my trip.
The Booking ID - EMT97810335
Kindly confirm and send the ticket.

I booked a bus ticket (number AU[protected]) and cancelled it due to personal reasons. Typically service providers such as makemytrip, yatra, etc. take a cancellation charge and refund the remaining to source account directly. Easemytrip delays the refund and directly puts it in the easemytrip wallet without asking for any confirmation from the customer whether they are ok to refund in the wallet. And they provide an option to transfer the wallet money to bank account in their website. They mention that this link works only in the website and not in the mobile app. But it is exactly the opposite. The link opens only in the mobile app and not in the website. And they want the bank passbook copy or cancelled cheque leaf or estatement to refund the money. After giving the account number in the textboxes provided, why do they need the cancelled cheque leaf which may contain other important personal information. And only after 7 to 10 days they may refund the money (I am still waiting for that). I don't know if this is some kind of scam to delay the refund and get some interest benefits for easemytrip

Hello

I have booked a ticket from Bangalore to Mumbai on 19.04.2022, my amount got debited from my bank and easemytrip page stucked with the processing icon but after long wait not get any confirmation, and also the amount has been debited from my account of Rs 6529/- through HDFC Bank i had called the customercare they were not able to help me.

The flight is at 7.35 Pm on the same day. Pathetic service.

No proper response.

Please respond and help.

I booked a 22 apr ticket with easemytrip, using netbanking through SBI, the page didnot loaded back to easemytrip and I clicked the showed link to go back to page, but it didnot showed anything except confirm form resubmission.
The amount has been deducted from my account, but the i didnot recieved the ticket or any details from easemytrip.
Please confirm my ticket.

I am vikas Deekonda and i am chasing my refund

PNR :- YQ427A

The above PNR Was split into 2 parts by the indigo airlines for cancellation of 3 passenger tickets and provided PNR as PTC34E

On 14th March i have cancelled the tickets for 3 passengers named below from HYD- DXB on 27th May and from DXB-HYD on 1st June and airlines has confirmed that they are going to initiate a full refund of rupees 77181/- in 2 part payments one is Rs 47958/- (was initiated on 15th March) and the other one is Rs 29223/- (was initiated on 30th March) towards my travel partner ease my trip.

Please find the 3 passengers details below

1. Vikas Deekonda
2. Yamuna Sree Paladi
3. Ganishkha Deekonda

I did Receive my first refund part payment on 15th March for Rs 44508/- and i haven't received the refund part payment yet which was initiated on 30th March for Rs 29223/-

Please find the below attachment and email trail of the refund which was initiated by the indigo airless which clearly shows that they have done a full refund of Rs 77181/-

On 15th March indigo airlines intiated a refund of Rs 47958/- with the transaction ID[protected]

On 30th March for Rs 29223/- with the transaction ID[protected]

Total refund for 3pax 77181/- (Rs 29223/- pending)

I have booked flight For Delhi to Leh. The flight was Cancelled by Airline due to heavy snowfall in leh. i have taken more then 10 follow-ups from Easemytrip for Refund Amount. But They are Denying for refund and also not responding on my queries.