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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 19

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M
Mousikta Chand
May 2, 2022
May 18, 2022
This thread was updated on May 18, 2022
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Refund - Incompletely processed

Website: www.easemytrip.com

Hi EaseMyTrip Team,

This is to inform you that upon cancellation of my flights, the refund amount on Indigo Airlines portal shows it as INR 24, 315. However, I received a confirmation of only 17, 517 on EaseMyTrip Portal. Kindly look into it and fix the issue.

My PNR -- CJ6YMS

Thanks,
M.Chanda...
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Joshi Ashutosh Gopalrao
from Pune, Maharashtra
Apr 30, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Non refund of my money back to my credit card

The booking IDs are EMT70951144 / EMT 70948473 / EMT 55861395. These bookings are cancelled and refunded to wallet, but it was paid by my credit card where it is not getting refunded, I followed the shared process, but it is an utter failure on my machine . The further details are as follows:
https://mybookings.easemytrip.com/Flight/status?bid=[protected]@@ -REFUNDED ON 02/12/2021 as per easemytrip.com for INR 3173.00br...
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S
SPatil2023
from Hyderabad, Telangana
Apr 29, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Non Refund of Charges for PNR HT668

Ease My Trip dodging me since Oct 2019, they have been promising payment within 24 hrs for each time I call them. Call Centre Agents are stone walling me and not sharing next Sr mgmt Nor they are not sticking to assurance of Callback.

This is BIG trouble as last 2 years they have been only making false assurance. It appears to BIG Fraud to deceive customers of legitimate refunds. I have submitted letter issued by AIR India...
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M
M Venkata Sudhakar
Apr 28, 2022
Apr 29, 2022
This thread was updated on Apr 29, 2022
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Flight cancelled and refund amount is not received

Address: Visakhapatnam

A flight ticket was booked with Indigo via Easemy Trip. The ticket was cancelled and an amount of Rs. 3800 was returned by the airliner company. Long back. But the amount is not received to the credit of sbi account which was used for making the flight ticket cost through debit card. Flight ticket PNR is MWEYPT...
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M
Madhavlimaye
Apr 26, 2022
May 11, 2022
This thread was updated on May 11, 2022
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K3 charges

Site was not showing k3 charges ( Rs1500/-) which were charged in the billing and it went unnoticed.

I felted cheated after seeing the bills

These charges should be reversed immediately...
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K
Kawaljit17
Apr 26, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Refund pending for cancelled flight

I booked a Mumbai to Nanded flight for March 25, 2022 through EaseMyTrip.com on March 7, 2022. The booking ID is EMT95898461. The flight got cancelled by the airline. I raised a cancellation request for refund on March 26, 2022. It has been a month since I raised the refund request. It is still not resolved despite follow up multiple times. Kindly resolve the issue and credit the refund amount....
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A
Abic
Apr 23, 2022
Apr 25, 2022
This thread was updated on Apr 25, 2022
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Booking Status: Payment Failed

How can you ask me to ask the bank when the bank already says you have received it, this is so not right.
We have paid 1, 14, 185 Rs. To book a flight to Canada. Got confirmation from bank that the money received to ease my trip, if you don't have the resources to handle this stop the company. This is not a small amount for us, the payment has been deducted but there is no ticket no refund, the prices hike up like crazy, they should...
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T
Tannu Arora
from Delhi, Delhi
Apr 23, 2022
Apr 24, 2022
This thread was updated on Apr 24, 2022
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Non refund of ticket received by ease from airlines

Address: EA 162 INDERPURI NEW DELHI

Please note that I had done booking on 18.09.2021 20.40 through Easemy Trip for round way Delhi-Patna-Delhi booked under separate booking id.

The booking ID EMT87295482 FOR FLIGHT DELHI TO PATNA ON SG-8721 FOR 7:25 DEPARTURE WAS BOOKED VIDE PNR NUMBER B7RVVV IN THE NAME OF MRS. RIDHIMA KUMAR AND MS. TANNU ARORA.

AMOUNT CHARGED WAS BASIC FATE 8750+ TAXES 1630 AND SEAT AMOUNT 250 PLUS K3 FOR 448.
br...
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M
Muqtada Hussain Mohammed
Apr 22, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
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Ticket rejected but charged

Address: Hyderabad

I can see charge on my card despite the booking getting rejected
Booking ID : EMT97818139
Booking Date :[protected]T09:40:34.31+05:30...
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N
Neha Gurwara
Apr 21, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Refund still not received

My flight was cancelled by Airindia gvn is the PNR: YQ0B0, it's almost 2 months today even after several follow ups with EMT i have still not got any update for the same, and the cs is so pathetic that everyone has different answers, pathetic service....
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R
Rad01188
Apr 21, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Status pending,rad01188

HI i booked a round trip from jfk-san diego through ease my trip.
The Booking ID - EMT97810335
Kindly confirm and send the ticket....
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S
Sai Thoota
Apr 19, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Regarding delay in refund for ticket cancellation

I booked a bus ticket (number AU[protected]) and cancelled it due to personal reasons. Typically service providers such as makemytrip, yatra, etc. take a cancellation charge and refund the remaining to source account directly. Easemytrip delays the refund and directly puts it in the easemytrip wallet without asking for any confirmation from the customer whether they are ok to refund in the wallet. And they provide an option to transfer the...
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M
manjunathreddy g
Apr 19, 2022
Apr 21, 2022
This thread was updated on Apr 21, 2022
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Payment Deducted but Ticket not booked - EMT97747462

Hello

I have booked a ticket from Bangalore to Mumbai on 19.04.2022, my amount got debited from my bank and easemytrip page stucked with the processing icon but after long wait not get any confirmation, and also the amount has been debited from my account of Rs 6529/- through HDFC Bank i had called the customercare they were not able to help me.

The flight is at 7.35 Pm on the same day. Pathetic service.
br...
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A
AtufaShireen
Apr 17, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
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Amount deducted but ticket not received

I booked a 22 apr ticket with easemytrip, using netbanking through SBI, the page didnot loaded back to easemytrip and I clicked the showed link to go back to page, but it didnot showed anything except confirm form resubmission.
The amount has been deducted from my account, but the i didnot recieved the ticket or any details from easemytrip.
Please confirm my ticket....
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V
Vikas deekonda
Apr 14, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
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Amount not fully Refunded

I am vikas Deekonda and i am chasing my refund

PNR :- YQ427A

The above PNR Was split into 2 parts by the indigo airlines for cancellation of 3 passenger tickets and provided PNR as PTC34E

On 14th March i have cancelled the tickets for 3 passengers named below from HYD- DXB on 27th May and from DXB-HYD on 1st June and airlines has confirmed that they are going to initiate a full refund of rupees...
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R
rana6421
Apr 9, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
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Regarding Refund for Flight

Address: India

I have booked flight For Delhi to Leh. The flight was Cancelled by Airline due to heavy snowfall in leh. i have taken more then 10 follow-ups from Easemytrip for Refund Amount. But They are Denying for refund and also not responding on my queries....
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A
arienashwani123
from Hyderabad, Telangana
Apr 8, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
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Convenience fee charged even for rescheduled flights

I have booked flight tickets for GoFirst airlines through easemytrip.com. The ticket was of flexi type which means I can reschedule flight tickets without any extra payment apart from fare difference.
I have rescheduled the tickets couple of time because of pandemic. What I have noticed is easemytrip is charging convenience fee for everytime I reschedule my flight tickets and they are not even refunding back my previous convenience...
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D
Dipalee Gada Savla
Apr 7, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
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Refund of ticket amount

Address: online

Booking id-EMT97253425 from easemytrip. I booked return flights from BDQ to SXR AND PAID abt Rs.89500/- from credit card. later got a call asking for more money as prices have increased. we told them to cancel the ticket and refund amount to original payment source. but it has not been received yet. this happened on 7/4/22. my mobile no is [protected]...
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M
Mainak1998
Apr 5, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Refund of convenience fees in case of flight cancellation by airlines

My flight was canceled by air asia and a full refund was given to EaseMyTrip.
However, I haven't received the convenience fee of 2*300 Rupees.
On inquiry, I got to know that it is as per policy and is mentioned on the confirmation email after booking. It was not mentioned during the course of
booking. Only after making the purchase does one gets to know about these hidden charges.

Booking ID- EMT96590705...
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M
Mainak1998
Apr 5, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Refund of convenience fees for flight cancelled by airlines

My air asia flight was cancelled by air asia due to operational reasons. Air asia refunded an amount of rs 12118 to ease my trip but emt refunded me only rs 11318 why should we passengers pay the convenience fees when the airlines are at fault.....
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