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EaseMyTrip.com Complaints & Reviews

www.easemytrip.com
3.3
Updated: May 27, 2026
Complaints 1329
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782
Unresolved
547
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EaseMyTrip.com reviews & complaints page 3

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M
mohanjatinder
from Haridwar, Uttarakhand
Aug 10, 2022
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GST Invoice not provided by easemytrip of the amount they have charged

Dear Sir

Myself and Sh. Arun Kumar travelled with following flight details
Air PNR:- 69EJ43 (Invoice from Easemytrip attached), Ticket Number:[protected] /[protected]

Ease my trip charged for Airfare Rs 7668/-, taxes Rs 910/-, K3 (airport fee) Rs 390/- and as a service provider a service fee of Rs 300/- each. on this a discount of Rs 800 was provided on each ticket. We had paid an amount of Rs 16156/-...
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R
RajeevChaudhary
from Khailar, Uttar Pradesh
May 6, 2022
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Train Ticket is showing Pending and amount is not refunded

Website: www.easemytrip.com

My train ticket is showing Pending and amount is also deducted. My Booking ID-
EMT98476107.
I called many time to customer care but no one is responding. Till now my amount is not refunded....
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J
Joshi Ashutosh Gopalrao
from Pune, Maharashtra
Apr 30, 2022
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Non refund of my money back to my credit card

The booking IDs are EMT70951144 / EMT 70948473 / EMT 55861395. These bookings are cancelled and refunded to wallet, but it was paid by my credit card where it is not getting refunded, I followed the shared process, but it is an utter failure on my machine . The further details are as follows:
https://mybookings.easemytrip.com/Flight/status?bid=[protected]@@ -REFUNDED ON 02/12/2021 as per easemytrip.com for INR 3173.00br...
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M
Madhavlimaye
Apr 26, 2022
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K3 charges

Site was not showing k3 charges ( Rs1500/-) which were charged in the billing and it went unnoticed.

I felted cheated after seeing the bills

These charges should be reversed immediately...
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J
Jayp51
from Mumbai, Maharashtra
Feb 25, 2022
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Never trust EaseMyTrip. Perfect scam

The perfect scam by easemytrip
They are selling flight tickets of airlines which do not have permission to fly and then when the flight get cancelled they say, CONTACT AIRLINES FOR REFUND
I booked and made payment for a return ticket ( two way) from easymytrip.com last month.
2 days ago i received a message from them that my ticket has been cancelled and rescheduled to two days later by the airlines.
since the...
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V
vish.1467
from Hyderabad, Telangana
Jan 18, 2022
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Convenience Fees charged by Easemytrip on a cancelled International Flight while the Airline issued a full refund.

My journey from Bangalore to Phuket (PNR : G41U5V) from 12th of January 2022 to 18th of January, 2022 was canceled due cancellation of the Flight by GoFirst Airlines. I received a call from the Airlines 14 days prior to my journey. My VISA, Travel Insurance and Hotel Booking were all paid for and I was informed by the Airlines that this cancellation due to the extension of the Government Ban on International Flights due to Covid. I was assured...
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Alok_86
from Bettiah, Bihar
Dec 7, 2021
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Full refund not credited after automatically cancelled flight tickets

Address: Delhi

I have booked 5 flight tickets (PNR UJUP49P) of Rs 23972/ in IndiGo airlines from EaseMytrip apps as on 24 Oct 2021 .
IndiGo airlines automatically cancelled my tickets and given options for reschedule / or cancel without any charges deduction. I was not convenient on reschedule our journey and cancelled my journey . Today I received refund amount of Rs 22572/. after deducting Rs. 1400 / ..This EaseMytrip company is not make trip...
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R
ramsb
Sep 9, 2021
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Flight Reschedule/refund

This is in regard with my trip booking id EMT70631161 / PNR:-Y512K of an domestic flight travel date was 03 Jul 20 and due to covid reason we were not traveled that time. Now since weeks, I tried to reschedule this trip, There is a technical issue with the website which prevents me from rescheduling my flight at ANY date. I always get the same error message "Oops! No flights found.", no matter which dates I put in. As i checked Air india...
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R
Rohandeb135
Apr 14, 2021
Apr 25, 2025
This thread was updated on Apr 25, 2025
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Money Got Deducted but Ticket is not confirmed

Website: www.easemytrip.com

I tired to book a flight ticket from Guwahati to Agartala at 13.00 hrs on 21st April, 2021. I tired to complete the payment via Gpay 1st time the app didn't recognize my fingerprint as my fingertip was wet, i couldn't make the payment, so i went back to the easemytrip app and tried again vai Gpay, this time i gave my upi id and money got deducted i even received a reward card in Gpay (later that turned out to be better luck next time) but...
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V
venkisree
from Delhi, Delhi
Dec 16, 2020
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Fraud/Scam: Worst service I have ever experienced

I travelled to Dubai, and tried to extend my hotel stay. I searched different websites with offers to book the hotel and easemytrip was showing 500INR less than other travel website. So, I have made a booking and I got status as pending.

After 1hour or so, someone one from easemytrip called me and saying hotel has increased the prices and asking to pay 2500 INR extra to confirm the booking.

It was clearly easemytrip.com's...
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salwidge
from New Delhi, Delhi
Feb 28, 2020
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please permanently delete my easemytrip account asap.

Address: New Delhi, Delhi

I accidently created an account on ease my trip. I tried to delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't ease my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

The email address associated with the account is sal. [protected]@icloud.com...
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M
May Cottage
from Kotdwara, Uttarakhand
Feb 26, 2020
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spam email

I have never subscribed to this. And easemytrip continues to bomb my phone with spam.
This haas been ongoing since the pa
This is one reason that really puts me off easemy trip.
Unsolicited messages are a waste for the marketer and and highly irritating for the consumer.
In the past i have tried to log onto the site and affect changes but to no avail....
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R
Randheer Sinha
from Delhi, Delhi
Dec 16, 2019
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money deducted for failed transaction.

I was booking my ticket from Jaipur to Delhi Air India Flight and on first attempt my booking failed but money get deducted from my credit card. Again, I tried and got my ticket done on second attempt.

Kindly request you to refund my amount for the first failed transaction.

Name- Randheer Kumar Sinha
Flight - Jaipur to Delhi
Date - 16th Dec 2019
Mob[protected]...
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L
lalu62
from Ahmedabad, Gujarat
Jun 21, 2019
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change date travel

I book ticket for my son in law and try to change date of travel send email and call 8 times to find out cost and option i have but call center hang up my phone 3 times some one call me in half hour no one did or reply mail 21-6-19 and travel date is 24-06-19 need to change travel date

i think they want money afGmail Mahendra patel
[#3261021]: EMT58166359
3 messages
EaseMyTrip Fri, Jun 21, 2019 at 10:24...
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S
spoorti.b
from Delhi, Delhi
Jun 18, 2019
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booking status is pending

Address: New Delhi, Delhi, 110067

I just booked 2 tickets from New Delhi to Bangalore on 18th june 2019
Booking ID is EMT59408717
even though the money (12, 344rs) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets....
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S
shrutipatel
from Mumbai, Maharashtra
Jan 20, 2019
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refund payment not received from ease my trip

Address: New Delhi, Delhi, 110092
Website: www.easemytrip.com

We hve booked tickets from this website, emt45799563 on 15th may 2018, we have cancelled the tickets on 17th november 2018... Also received mail for full refund bt still we have nt received any refund amount of this cancellation. Its been 2 months we have called n emailed the company for the status bt no positive reply have been received. Evry time they say call airlines and airlines say call the company. As we have paid to ease my trip so...
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saikrishna shivanathri
from Hyderabad, Telangana
Jan 8, 2019
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didn't receive cashback

Hi..I have booked a flight ticket from Hyderabad to Delhi on 31st December through your app.Booking Id is EMT54239111..I had applied a coupon while booking.As per it, I have to get Rs600 as cashbach as I paid through PayPal.I am attaching the screenshot..Plz solve this soon.
Ticket number: I8Q43D/1/1
Flight number: G8-996
PNR:I8Q43D...
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T
T.Haldar
from Noida, Uttar Pradesh
Sep 18, 2018
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not received confirmation after book airline ticket.

Address: New Delhi, Delhi, 301301

Today i have booked two air tickets for delhi to kolkata on 28th october and kolkata to delhi on 9th november.
I have paid rs 14396 through sbi net banking on17th september 2018
I have not received any confirmation from easy my trip not even refund back my payment.
I have contacted easy my trip call centre and they have confirmed that they have received payment later due to payment get way so my booking is canceled. I...
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jeshjain79
from Porbandar, Gujarat
Aug 22, 2018
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ticket not booked, but money get debited

Address: Ahmedabad, Gujarat, 380054

Hello

I have booked 2 tickets from bangalore to ahmedabad for 20th august 7 pm on 17th august at 11.44pm, my amount get debited from my bank and easemytrip page stucked with the processing icon but after long wait not get any confirmation, and also the amount has been debited from my account of rs 13000/- through kotak - bank, i have call about 10 times for refund and sales team promise me to refund within 72 hours but still...
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A
Aman135
Nov 20, 2017
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refund for flight cancellations due to bad weather

Address: 151302
Website: Easemytrip.com

Hi
Dear sir/madam
We have booked two ticket for 7/november/2017 (Tuesday) from bathinda to delhi that cost us 1850each total for both was3700 inr.
When we reached at airport we found that flight has been cancel due to heavy fog and they told me they will give full refund to easemytrip. I have emailed to easemytrip since last 10days and now totally pissed of because first they replied me we will get full refund by 5-7days...
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