EaseMyTrip.com Complaints & Reviews

I booked Shiv resort in rishikesh on 17 June for one night stay .. EMT[protected]

Just after booking i got coordinates of resort on my what's app obviously I believed ease my trip shared correct coordinates and I followed that coordinates..but when I reached the coordinates location there was nothing immediately I called easemytrip support team and I got hotel owner number ..after I had a call with hotel owner I got to know hotel...

Kindly close my account as i created the account by mistake. The customer service executive said that there is no possible way to delete the account. Please delete the account at the earliest.
Registered email address: [protected]@gmail.com...

Hi,

I am writing to bring to your attention a grievance I have encountered regarding the refund for a cancelled flight. The flight was booked through the travel agency Easemytrip, and despite multiple attempts to resolve the matter, I have not received the refund owed to me. I kindly request your intervention and assistance in resolving this issue.

On May 1, 2023, I booked a flight with Gofirst Airlines through...

I have booked a hotel with booking ID [#EMT_[protected]]: EMT[protected]

Hotel was cancelled by easemytrip but still refund is not credited in my source account.

Easemytrip is useless, I did number of calls and sent number of email but there is no positive response from their end.

My contact number is [protected]....

Hello

I have booked five tickets from mumbai to amrisar for 18th June 23 at 7 pm on 08th June 23 at 07:45 am, my amount get debited from my bank and easemytrip page stucked with the processing icon but after long wait I did not get any confirmation, and also the amount has been debited from my account of rs 13061.91/, i have call about 10 times for refund

Details are as follow

Rs.13061.91.00 has...

Hey

I booked 2 bus ticket on 8 June for Kodaikanal to chennai journey on praveen travels, I was trying to book i summit all the necessary information and pay the amount for both ticket through gpay. Money got deducted but the interface for paying didn't change my got deducted and not getting any information like PNR, BOOKING ID OR BUS TICKET after paying my money

I want EaseMyTrip.com return my money...

Booking ID: EMT[protected] made on May 4 at about 11:48 PM using No Cost Option on BOB EMI.

1. The booking for three rooms in the my name was confirmed but surprising the Emi option was showing interest rates while claiming to be no cost.

2. Booking & cancellation policy states as follows:

Before : 04-May-2023 INR. 0 (Free Cancellation)
From : 04-May-2023 100% Charge (Non Refundable) br...

Hi,
Recently I’ve booked a hotel “The Umrao” for one day (24 May 2023 to 25 May 2023) via EaseMyTrip.com site and prepaid the amount of Rs 5578 in advance. When I visited the hotel, the hotel denied the checkin and when asked they told rooms are unavailable at the moment. They (hotel The Umrao) further cancelled my booking and told me to talk to EaseMyTrip customer support.
Following what the hotel said, I tried to get...

I booked a hotel from easemytrip.com and paid the full amount online, but still the booking status Is showing pending and it says they are not responsible if the hotel denies check in.

Booking Id: EMT[protected]

Kindly confirm the status or refund asap....

I have booked a flight to Russia through Easemytrip of Oman Airways. Due to some operational reason one of the flight was cancelled by Oman and Oman has asked us to contact the Agent for rescheduling the flight free of cost.

Easemytrip is asking for additional rescheduling charges which is around 40k, and after fighting that Oman has approved free of cost, it is not responding and we are asked to wait for 2 hours for solution,...

Dear Sir/Mam,

I would like to bring your notice that I have tried to do booking my flight ticket through Ease my Trip from New Delhi to Visakhapatnam dt 16.05.2023, however Booking status: Failed showing but with Booking ID: EMT[protected] with Total Amount Rs 16, 154/- is debited from my account on 16.05.2023 towards Ease My Trip Transaction ID:[protected] towards MakeMyTrip as attached screenshot for your ready references.br...

I'm Rajeev Kumar Singh. I live at Ghaziabad, Uttar Pradesh. I booked a bus ticket for my parents through Easymytrip.com from Kalindi Kunj, Delhi to Siwan, Bihar with scheduled departure time on 14th May 2023 at 01:45 PM. Whose booking number is EMT[protected]. After reaching Kalindi Kunj, I called the bus operators contact no ( [protected], [protected] ) but mobile no was continuously Switch Off showing. Whose complaint i ware done by Easemytrip...

I John K Beimosia have booked a flight with Air Alliance PNR G3E3ZW under the booking no. EMT[protected] via Easemytrip from Aizawl to Shillong.However, the flight was canceled by airlines due to such inconvenience since I opted for the refunds I've been waiting for 2 months and haven't received any till dates.
I have booked my flight on 20th April 2023 subsuming i applied for the refunds and provided all the required docs such as proof...

Post multiple email follow-ups and phone calls with customer care since last 4 months with Easymytrip there is still no confirmation when I will get my refund. I have explained my concern to the Easymytrip unlimited times regarding the seat selection charges which I paid in advance while booking the tickets. But on boarding pass we were given different seat numbers. These spacious seats were booked for senior citizens and 1 of them is wheel...

I did my booking online via https://www.easemytrip.com/ for a ticket from Zagreb to Bucharest on 19/5/23 and despite receiving both PNR and e-ticket booking confirmation, I have my booking rejected. Payment was also successful. Booking ID -EMT[protected]/ PNR : 5WD9W9

So when asked to provide a legit reason for rejection, care center personnel of easemytrip didn't provide one. No responses to the emails either. [protected]@easemytrip.combr...

It's been months since I am following up on this refund. We had booked a similar ticket through MMT and we have received the refund for the same. Only with Easemytrip we are facing so many issues. Please apply for refund to the airline through their help desk.

I have spoken to the airline and they have said you're not applying for a refund in the correct manner. Your helpline number is not helpful at all - they don't understand...

Hello
This is with regards to my booking from Mumbai to Jaipur dated 28/02/2023 vide PNR no. 5AMDYJ (Vistara) for 4 passengers which I had cancelled and the refund is yet to be issued.
I had contacted Vistara Airlines for the refund but they said that the refund will be issued by Easemytrip as the ticket has been booked through them and they also informed me that they have already issued them the credit of the same.
I...

Date of booking- 19th April 2023
Date of Cancellation- 23 April 2023
After multiple calls first mail response from hotel department quoting issue with payment gateway.
After 20-30 calls robert.[protected]@easemytrip.com sent another mail on 12 May and added siddiq.[protected]@easemytrip.com with a promise of resolution in 2-3 days.

They have the worst customer care service and promise that hotel team will give a callback...

On November 2nd 2022 first time I did booking for Saudia Airlines for a return journey as follows: May 11th 2023 dep BOM to LAX and return July 8th 2023 LAX to BOM.
Just about 4 to 5 days before I departed from Mumbai for LAX, I received a message from Saudia Airline that there is a major disruption in my return flight of LAX to BOM on July 8th and hence they have rescheduled it for August 5th 2023. Now this was a shocking news to...

I tried to book Flight of 13th May from Mumbai to Indore on 12th May for 2 persons via Easymytrip website. My money got debited from bank account but Flight Ticket is not booked, & Status is shown as Rejected.
I got message from Easemytrip that they were unable to confirm flight booking of Mumbai-Indore Air India flight of 13th May & they have processed full refund of 9018 rupees.

Kindly let me know when the refund amount...