EaseMyTrip.com Complaints & Reviews

I booked flight tickets from jaipur to doha for the first time with easemytrip.
I mailed them continuously for a month to get my ticket rescheduled and asked for any date from October 2023 to March 2024 but their only answer was that tickets are not available. In the last they called five days before my booking that the ticket is in October but for that I will have to pay more than the rate of the new ticket. Means the money for the...

(booking id is[protected] mr. Pratik dave had booked a room in hotel royal orchid central grazia at vashi, navi mumbai. As the payment was done online so we are waiting for the refund from ease my trip but still you have failed to give us the refund as it has been over 45 days since booking but you guys are least bothered in giving the reply to the customer on toll free number or on e-mail. We are calling on toll-free number which is 011-4313...

Hi,

I would like to help me delete my easemytrip account ASAP. Want it deleted for privacy.

email : [protected]@gmail.com...

We had booked flight ticket (Booking ID - EMT[protected]to and fro from Bangalore to Istanbul on 20thAug 22 via Ease my trip in Kuwait Airways.
On 21stDec 2022 and 25thDec 2022 we got email from airlines stating that itinary has been rescheduled as below

Airline PNR:-6MF5PH
Onward journey BLR to IST (Rescheduled date) - 21st April23
Onward journey BLR to IST (Booked date) - 22nd April23

Return...

We had booked flight ticket to and fro from Bangalore to Istanbul on 20thAug 22 via Ease my trip in Kuwait Airways.
On 21stDec 2022 and 25thDec 2022 we got email from airlines stating that itinary has been rescheduled as below

Onward journey BLR to IST (Rescheduled date) - 21st April23
Onward journey BLR to IST (Booked date) - 22nd April23

Return journey IST to BLR (Rescheduled date) - 3rd May23br...

My Booking ID EMT[protected] got cancelled by airline within 24 hours of my booking and I need full refund. But whenever i am calling easmytrip customer care for help, they always redirect the issue by addressing the they will respond within 24 hours but I donot get any response. Please refund my amount as soon as possible, atleast give update regarding the refund status through my registered email id.

flight PNR: X4UPKS...

I had booked a vistara flight from easemytrip...the total cost of journey is 58000 INR and easemytrip is charging me 46000INR as cancellation charges...when asked why such a big amount they just say it's the airline charges... wherein the airline cancellation charge is 18900INR for entire trip...the airline has put in a vendor remark for easemytrip regarding the same but easemytrip is denying that any remark like this is there...i do have...

An amount of Rs.4600 has been deducted for booking a room at Sonar Bangla hotel, Taki West Bengal via Paytm however, I did not get any confirmation mail or message. Therefore, I do not have any booking ID. I've contacted customer service via email and whatsapp too but have not received any help. The booking is for 19th March so please help immediately....

An amount of Rs.4600 has been deducted for booking a room in Hotel Sonar Bangla, Taki West Bengal. Payment was done through UPI (online banking mode-Paytm). However, I did not receive any confirmation so I do not have the booking ID or any such details needed to raise a complain. I have mailed customer care as well as communicated via whatsapp but they keep asking the booking ID which I did not receive at all. The booking is for 19th March...

I booked two seats for Ravipaty Ratnakumar and RV Saikumari by SpiceJet no 2696 vide booking ID EMT[protected] and pnr no ECIESJ on 06 feb23
As I could not reach airport in time, my booking was cancelled and they initiated my refund to you on 07 feb23! You did not bother to refund my money till date nor informed me about it! Later I tried to fill up the link sent by you, and mentioned cancelled flt details and my email details, and...

I've around 22k in my EMT wallet since past 1 year and I want to transfer it to my bank. However upon trying to transfer to Bank then it says please select atleast 1 checkbox but there is no checkbox either in Android app or website.

Please help.
Mob. [protected]
Email : daksheshmehta.[protected]@gmail.com...

Booking ID: EMT[protected]
Booking Date: 25 - Feb - 2023 Time: 11:20:39
Hotel Vijay Residency: Aurangabad

It's been more than a month i am following up on calls and mails for my refund. Why is the delay in refunding my payment when Hotel has not provided me with any room? As you know, even on that night we called you using the Hotel Reception Phone and that day you confirmed that you will get reimbursed.
br...

They did not sent me booking hotel confirmation in Dubai.
I reserved hotel from 19 February to 20 February - Oak Hotel Suits in Dubai - till now no money return.

They charged, not confirmed, and I needed to leave hotel and look for another one...
Till now they have not returned me money ... althought I sent companins and made complains in system as they asked ...

it looks like fraud or scam company...

I had booked a Hotel from 2 Feb to 6 Feb through easemytrip and had asked them for GST invoice. Initially they had said that the Hotel will provide the GST Bill after stay. I have made more than 5 phone calls, following which every time i was assured that the GST invoice will be shared in a short time.

Even after a month no GST invoice has been sent and they have refused to send one now. My complaint ID is EMT_[protected]...

Booked tickets on Akasa Air through EaseMyTrip on 09Feb 2023 with the Booking ID EMT[protected] however had to cancel the tickets on 10th Feb under the 24 hour rule for a full refund.

I have been calling EaseMyTrip since 20th Feb as the refund was not initiated but everytime they have maintained that the airline has not initiated a refund from their end.

I spoke to Akasa Air on the 24th of Feb where they have...

This is not the EaseMyTrip that knew and used for few years.

EMT[protected] : This was cancelled (as the flight was rescheduled) and got a full refund message from Airlines. Thereafter I had cancelled it on EMT, who sent a mail with refund details on 6th Feb...

From then on... Usual 24/48hr response, followed by we did our part and could be gateway issue and then send us the statement and finally no response to...

Dear sir,
Yesterday I booked an INTL flight from xxxx to XXXXX through EaseMyTrip of AIR INDIA. I could not find the Insurance column on their page, so I called them upon their customer care no ie[protected] at 19.01 PM, which was not attended by anyone and lasted 4 min 0 sec. Later I got a message to rate their customer service agent on my phone to which I gave a very frank opinion .Later I got a message through Whatsapp to address...

On January 27, I booked a flight from Goa to Mumbai via my mobile number for February 23. I fill up my name, my mobile number, and my email ID. I completed the payment of Rs. 18, 990 through my debit card. The amount was immediately debited from my account. I've attached a screenshot of the bank debiting my account. However, I did not receive the ticket via email or phone. I contacted their customer care immediately at 3:53 p.m. on January...

Made a booking on easmytrip and the money has been debited from my account but I have not recieved the tickets.

Booking number: EMTUK798710...

Hello,

I had booked tickets through Easemytrip - cancelled the flight, since the airline - Vistara had cancelled the flight. It has been 13 days since cancellation, but I am yet to get the refund. Been following up for the same, the customer support has only the standard answer in 24 hours we will sort it out. 13 days up and 24 hours as per them is not yet....