EaseMyTrip.com Complaints & Reviews

I booked two tickets for 27th Aug by Akasa Air from Bangalore to Chennai.

PNR TZRVQB Easemytrip Booking Id: EMT[protected].

They have deducted Rs 250 as Airline Cancellation fee and another Rs 300 as Cancellation Service for each Passenger. Totally Rs 1, 100 for a flight cancelled by Airline. Repeated mails to them has standard reply that they are waiting from Airline. Airline has cancelled the flight more than...

PNR - F8IP8F

The airline has rescheduled the flight for more than 5 hours for which I am eligible for a full refund which the airline as confirmed has provided (₹3, 636). When I called up ease my trip for cancellation they said the airline has paid to us but we were waiting for you to cancel at our website, all this is just to harass the customer?
Then, on speaking to the customer care agent, he cancelled the ticket...

Hi,

Its been a day and my flights are still pending, they haven't been confirmed by the airline. I'm so stressed as it said when booking you would get confirmation 45 mins max and i've been charged. Please can somebody advise?

EMTUK1373410...

I have to reschedule my tickets from 15 Aug - 19 Aug 2023 to 15 Sep - 19 Sep 2023
and the company is charging 8766INR for rescheduling our flight.
Reason for rescheduling due to the unwell and riots in Delhi. hence i postponed flights from 15 Aug - 19 Aug 2023 to 15 Sep - 19 Sep 2023

As per the DGCA,
Booking date: On or before 1st Aug, 2023

Travel date: On or before 15 Aug, 2023
br...

I have to reschedule my tickets from 15 Aug - 19 Aug 2023 to 15 Sep - 19 Sep 2023
and the company is charging 8766INR for rescheduling our flight.
Reason for rescheduling due to the unwell and riots in Delhi. hence i postponed flights from 15 Aug - 19 Aug 2023 to 15 Sep - 19 Sep 2023

As per the DGCA,
Booking date: On or before 1st Aug, 2023

Travel date: On or before 15 Aug, 2023
br...

Easemytrip booked my connected flight from Delhi to dublin. They have not considered the minimum layover period and booked a connected flight having layover of 1 hour 20 minutes at london on 4 th August. They are blaming the airlines (Emirates)for this issue.
Emirates said that they have communicated the non compliance, but Ease my trip ignored this.
Iam very much disturbed as travel date is 4th august2023 and today is 02-...

My flight got cancelled by the Airlines PNR - AYSM8Q
As per our telephonic conversation and email correspondence, the Airlines assured me that the fare for the cancelled flights would be refunded on Thu, May 4, 2:07 PM. However, it has now been two months since that date, and I have not yet received the refund.

I have reached out to the travel sites, Easemytrip.com, as suggested by the Airlines, but they informed me...

My flight got cancelled by the Airlines PNR - AYSM8Q
As per our telephonic conversation and email correspondence, the Airlines assured me that the fare for the cancelled flights would be refunded on Thu, May 4, 2:07 PM. However, it has now been two months since that date, and I have not yet received the refund.

I have reached out to the travel sites, EaseMyTrip, as suggested by the Airlines, but they informed me that...

I have recently requested to cancel one of my flight booking with EaseMyTrip within 24 hours of booking with the flight date beyond 1 week.As per DGCA guidelines I have requested for a full refund.I have enquired the airlines about the guidelines and they too have mentioned that charges of any kind cannot be levied including the handling fee and convinience fee by the airlines as well as the booking agency.I was however charged with handling...

I made a booking through ease my trip and after the booking I check the date was wrongly mentioned ( I was doing for 23rd July but it was done for 20th). I immediately called the easemytrip they said that your booking is pending hence it can get cancelled for no loss, request you to wait until further notice. Now I called for the same then they said your booking has been confirmed, I was like how can it be possible that booking got confirmed...

I have been up since the past 24 hours and ended up paying 15k extra because of your cancellation policy.

My bookings from mumbai to chennai, and chennai to mumbai had been cancelled. And the only intimation was through message (pnr : KBBE9M and UBNLQP).
I had missed the message about the cancellation of the departure flight and only read the chennai to mumbai flight cancellation.
When I called spicejet 3 times...

Hello I am contacting regarding a medical emergency cancellation for PNR EMT[protected] due to diagnosed with COVID i am not able to travel and i am suggested not to travel for 15 days at least i have attached all medical documents for your reference which you can validate with the hospital as well i would request to kindly cancel the hotel booking under PNR EMT[protected] and refund my full money without any cancellation charges kindly understand...

Site was not showing K3 hidden charges (470/-) at the time of booking which were charged in billing.

I feel cheated after seeing the bills.

These charges should be reversed immediately....

Hi,

I am writing to bring to your attention a grievance I have encountered regarding the refund for a cancelled flight. The flight was booked through the travel agency Easemytrip, and despite multiple attempts to resolve the matter, I have not received the refund owed to me. I kindly request your intervention and assistance in resolving this issue.

On May 1, 2023, I booked a flight with Gofirst Airlines through...

EMT[protected] I booked the original ticket for 10th July Air India BOM DXB by paying 36, 342 for 3 Passengers. Now I went ahead and reschedule the flight for 7th Aug. While rescheduling on the EaseMyTrip website it asked me to pay a total of 13249 (Reschedule charge and convenience fee). I paid this, but the ticket went in pending and I got an email from EaseMyTrip asking me to pay 6856 extra for fare change through the link provided. I...

I booked the original ticket for 10th July Air India BOM DXB by paying 36, 342 for 3 Passengers. Now I went ahead and reschedule the flight for 7th Aug. While rescheduling on the EaseMyTrip website it asked me to pay a total of 13249 (Reschedule charge and convenience fee). I paid this, but the ticket went in pending and I got an email from EaseMyTrip asking me to pay 6856 extra for fare change through the link provided. I paid for that as...

I canceled my flight from AKASA airline on the 26th of June and from their end, it has been mentioned that money has been cleared and transferred to travel agency EASEMYTRIP. I also got the confirmation mail from AKASA Airlines that the money was moved to EASEMYTRIP on the 7th of June. but when I contacted EASEMYTRIP, they are keep on telling me that refund is pending from the airline side. The PNR number for my flight booking is PNR - IZP87L...

Hi,
This is to inform that i am writing this mail due to inconvenience faced while booking a bus ticket.
On June 18th, i booked a bus ticket searching from Faizabad (Ayodhya) to Noida. On search i got buses and I selected and booked 2 tickets.
When i got the ticket which is attached in this mail, it showed Faizabad to Noida on heading level which is fine but boarding was different which is ‘Faizabag’ which is a...

I have booked a ticket on 6th June for 12th June Cochin-Mumbai flight through EasemyTrip website. The website was showing error after inputing the creditcard details and OTP. I have attempted payment though hdfc Credit card multiple times for getting the ticket issued. Rs 4960/- has been collected. HDFC Card transaction list shows following Transactions on 6th June.
Ref# 00017 : Rs 4960/-
Ref#00189 : Rs 4960/-
Ref#00152...

I booked Shiv resort in rishikesh on 17 June for one night stay .. EMT[protected]

Just after booking i got coordinates of resort on my what's app obviously I believed ease my trip shared correct coordinates and I followed that coordinates..but when I reached the coordinates location there was nothing immediately I called easemytrip support team and I got hotel owner number ..after I had a call with hotel owner I got to know hotel...