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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 31

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B
Bibin Roy
Jul 14, 2021
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Booked Resort but was not accommodated

I booked a standard room on Anora resort for July 10th through easeMyTrip. While other sites were displaying No Rooms Available but only easeMyTrip was showing rooms available on that resort. I was delightful that finally i was able to book a room and the rate was very minimal. Standard room including tax was 2200 while other sites was displaying minimum 4500. I am not sure why I lost my common sense that day when I saw that much minimum...
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gobinath86
Jul 13, 2021
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Refund not initiated for the booking id 68968615

Booking Id EMT68968615 i requeted the refund around a year ago and the airlines refund the amount on October-2020 to Ease my trip, but still i didnt get the refund from their side, regarding this issue i spoke to customer support around 100 times. Every person tells the same answer u can get the refund with in 7 working days, i cant expect the answer from your side its a big disappoint to the customers and it may cause a loss of customers,...
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skodacustomer
from Delhi, Delhi
Jul 13, 2021
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Permanent Closure of duplicate account - request no #EMT_336359057

Dear team,

I have facing some issue while adding my phone number in my account.

I have already created my account previously with my email before so I forgot that, so I used my mobile phone to login but site thought me as new & created my account with my mobile no.

Now i’m unable to add my mobile number in my account as it says already registered.

I request to delete my other...
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Vishal Khajanchi
Jul 9, 2021
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PNR: P8H1XM (Go Air) - Request for refund

Website: Easemytrip.com

Hello,

Today our family member had a flight with following details on which they couldn't able to board due to unavailability of NT-PCR test which is mandatory for Mumbai arrival. In this case, if particular place where NT-PCR test is mandatory then site should pop-up with this requirement without which tickets should not have been booked/confirmed. As a customer, we are not aware upon this requirement unless there is any...
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cruzemahin26
Jul 8, 2021
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Refund not initiated & it's been a year

I booked a bus ticket online from Easemytrip.com on 23/08/2020 from Mumbai to Jalore (Journey date: 25/08/2020, 19:20. Booking ID: EMT[protected]. On the 25th morning, I called the bus operator to confirm my boarding time and location but I was informed by the operator that the bus was cancelled for the day as it broke down & they couldn't do anything about it so my amount would be refunded back by EaseMyTrip. I then immediately called EaseMyTrip...
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Naresh K G
Jul 7, 2021
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Tickets rejected but amount not refunded

Address: 19/9, Ramnagar 6th street triplicane

I have booked train tickets with booking I'd EMT84411660. After that tickets get rejected but amount not refunded yet....
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bantua
Jul 7, 2021
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No ticket provided

Website: easemytrip

Today i am booked train ticket from Patna to Delhi for 18/7/2021 but due to forgot irctc PASSWORD not confirmed ticket status and amount Rs. 6055 deducted in my account.

So kindly refund my amount as per norms at the earliest...
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AlexNoronha
Jul 6, 2021
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Refund of cancelled flight qatar airways pnr no 6stgqt

Address: Easy trip planners limited 223 patparganj industrial area DELHI 110092

I had remioved a ticket through ease my trip online for qatar airways from mumbai to london via doha in month of may pnr number 6stgqt the airlines cancelled the flight twice i had to suffer and i did not receive my refund past 35 days there is no cooperation from easemy trip online emails every time the tell me to send noc passport etc even after i submitting every documents every time ease my trip mails me its in process i do not get true...
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Lakhwinder80
Jul 5, 2021
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Irresponsible service

I purchased a ticket from easemytrip of air canada PNR 6SAONF. Flight is suspended by airline due to covid 19. I call easymytrip for reschedule but they demands more 218000 for reschedule, as my friends do the same from air canada free of cost. They had now confirm reschedule tickets. But easemytrip still tease me....
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Lakhwinder80
Jul 5, 2021
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Looting people

I purchased a ticket from easemytrip of air canada. Flight is suspended by airline due to covid 19. I call easymytrip for reschedule but they demands more 218000 for reschedule, as my friends do the same from air canada free of cost. They had now confirm reschedule tickets. But easemytrip still tease me.
Very sad and bad experience!...
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EMT83560602.

I called easemytrip 9 times and emailed 15 times to reissue the tickets as per airlines rescheduled dates.

Now after 6 days Easemytrip is saying me that the rescheduled seats were on premium economy and there is no more hold on that by airline.

How can it take 6 days to confirm that. Ridiculous.

If my journey is postponed beyond the re confimed date, I will sue easemytrip...
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19Raj64
Jul 5, 2021
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Refund of cancelled flight ticket

The flight ticket from Kochi to Chandigarh (7.55 am to 4.20 pm) on 11th June 2021 was cancelled by the airline company (GoFirst). The journey was then completed on another flight.

Traveler name : Ms Aber G John
Total fare : Rs. 5494
Booking Reference : IEH36E
Date of booking : 5 June 2021...
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Urmi Gandhi
Jul 3, 2021
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Refund not processed, no action being taken by easemytrip

This is in regards to a refund that I have not received in spite of sharing proofs from the bank that no payment has been made by easemytrip.

This was in relation to a booking which was cancelled during rhe lockdown last year.

I have been following up several times regarding this and I keep hearing that they are facing technical issues or we are experiencing difficulty because of lockdown and we are working on...
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Aunkar Ankit
Jul 3, 2021
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Refund Delay - Run Around from Travel Agency

Address: Building No. - 223, Patparganj Industrial Area, Patparganj, New Delhi, 110092

PNR - 6VMENO
Booking ID - EMT83695063
My booking was rescheduled by the airline for which I did not accept the change and they offered to refund in full. They asked me to check with Travel Agency to reimburse me my full money however Ease My Trip has been giving me run around from last 12 Days now and have not assisted with my request even after acknowledging the same. I called airline Vistara again to help me and they asked...
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Afreen Ahmad
Jul 1, 2021
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Refund for cancellation of jet airways in 2019

Address: Patna bihar

Hello,
This is to inform that I Auj Afreen Ahmad have booked a flight for two that is:-
1-Md Zeeshan Alam
2- Auj Afreen Ahmad
from EaseMyTrip of Jet Airways My PNR Is DPGHWN Which was from Dubai to Patna of 19/6/19 .
As I received a message regarding the cancellation of the flight I was trying to contact your customer care but it say due to technical issues it can’t be connected moving further I want...
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Cs ashish parmar
Jun 29, 2021
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Refund for Booking no EMT71169288

Address: New DElhi

Hi I am raising this Complaint against not Processing of Full Refund from Ease MY Trip for my Bookings whereas I have furnished full details about the refund given by Air Asia in the Months of January 2021 and March 2021, whereas the Travel Agent Ease my Trip is only giving partial refund into my EMT wallet stating that the remaining amount is in my Credit Shell with the Airline which is not actually the reason .

Also they...
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camkg59
Jun 28, 2021
Feb 28, 2022
This thread was updated on Feb 28, 2022
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Refund of Tickets

Address: GOREGAON EAST mumbai,

Dear Sir,

We had booked the following tickets from Bagdogra to Mumbai for travel on 3/5/2020.
1. Mr. Mahesh Kumar Gupta PNR no NEFZ2N
2. Mr. Radhey Shyam Falod PNR No LCRWUG

However I have not received the refund the same though Airline is telling that they have refunded the same to you as per the following email.
Dear Mr. Gupta,

PNR: NEFZ2N, LCRWUG & J7CTJV

Greetings...
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supravatmaji
from Mumbai, Maharashtra
Jun 28, 2021
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Taken Extra Charges for Seats

Airline agency confirmed that there is no charge for seats but EaseMyTrip has taken extra charges for 3 seats - INR 950. Even this extra charge is also not mentioned in the tax invoice of EaseMyTrip, which means you have taken extra charges without any reason.

Requesting to please refund the amount....
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Ankit Kumar Malwa
Jun 28, 2021
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Tickets refund

I have booked 2 tickes (Air India) on 13 april 2020 and due to corona the flight got canceled by the airlines for which i have requested refund from ease my trip from which i booked the tickets, till date(28-june-2021) EASE MY TRIP is not refunding my money back and if i ask them they say only refund for only 1 ticket will be given, even though AIR INDIA gave complete refund for the cancellation of tickets due to corona lockdown. Whenever...
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preetip44
Jun 22, 2021
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My money not being returned

Can you please ensure that customer’s money is returned in full? I have been following up with customer care since May 25th to return complete 3410 Rs and your customer care people keep telling me EaseMy trip has returned full amount however ICICI bank has eaten my 5 Rs. In my account statement I can clearly see only a transfer of 3405. If 5 Rs has not been credited in my account how can bank take the money. I have confirmed on this with...
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