EaseMyTrip.com Complaints & Reviews

Hello,

Today our family member had a flight with following details on which they couldn't able to board due to unavailability of NT-PCR test which is mandatory for Mumbai arrival. In this case, if particular place where NT-PCR test is mandatory then site should pop-up with this requirement without which tickets should not have been booked/confirmed. As a customer, we are not aware upon this requirement unless there is any...

I booked a bus ticket online from Easemytrip.com on 23/08/2020 from Mumbai to Jalore (Journey date: 25/08/2020, 19:20. Booking ID: EMT[protected]. On the 25th morning, I called the bus operator to confirm my boarding time and location but I was informed by the operator that the bus was cancelled for the day as it broke down & they couldn't do anything about it so my amount would be refunded back by EaseMyTrip. I then immediately called EaseMyTrip...

I have booked train tickets with booking I'd EMT84411660. After that tickets get rejected but amount not refunded yet....

Today i am booked train ticket from Patna to Delhi for 18/7/2021 but due to forgot irctc PASSWORD not confirmed ticket status and amount Rs. 6055 deducted in my account.

So kindly refund my amount as per norms at the earliest...

I had remioved a ticket through ease my trip online for qatar airways from mumbai to london via doha in month of may pnr number 6stgqt the airlines cancelled the flight twice i had to suffer and i did not receive my refund past 35 days there is no cooperation from easemy trip online emails every time the tell me to send noc passport etc even after i submitting every documents every time ease my trip mails me its in process i do not get true...

I purchased a ticket from easemytrip of air canada PNR 6SAONF. Flight is suspended by airline due to covid 19. I call easymytrip for reschedule but they demands more 218000 for reschedule, as my friends do the same from air canada free of cost. They had now confirm reschedule tickets. But easemytrip still tease me....

I purchased a ticket from easemytrip of air canada. Flight is suspended by airline due to covid 19. I call easymytrip for reschedule but they demands more 218000 for reschedule, as my friends do the same from air canada free of cost. They had now confirm reschedule tickets. But easemytrip still tease me.
Very sad and bad experience!...

EMT83560602.

I called easemytrip 9 times and emailed 15 times to reissue the tickets as per airlines rescheduled dates.

Now after 6 days Easemytrip is saying me that the rescheduled seats were on premium economy and there is no more hold on that by airline.

How can it take 6 days to confirm that. Ridiculous.

If my journey is postponed beyond the re confimed date, I will sue easemytrip...

The flight ticket from Kochi to Chandigarh (7.55 am to 4.20 pm) on 11th June 2021 was cancelled by the airline company (GoFirst). The journey was then completed on another flight.

Traveler name : Ms Aber G John
Total fare : Rs. 5494
Booking Reference : IEH36E
Date of booking : 5 June 2021...

This is in regards to a refund that I have not received in spite of sharing proofs from the bank that no payment has been made by easemytrip.

This was in relation to a booking which was cancelled during rhe lockdown last year.

I have been following up several times regarding this and I keep hearing that they are facing technical issues or we are experiencing difficulty because of lockdown and we are working on...

PNR - 6VMENO
Booking ID - EMT83695063
My booking was rescheduled by the airline for which I did not accept the change and they offered to refund in full. They asked me to check with Travel Agency to reimburse me my full money however Ease My Trip has been giving me run around from last 12 Days now and have not assisted with my request even after acknowledging the same. I called airline Vistara again to help me and they asked...

Hello,
This is to inform that I Auj Afreen Ahmad have booked a flight for two that is:-
1-Md Zeeshan Alam
2- Auj Afreen Ahmad
from EaseMyTrip of Jet Airways My PNR Is DPGHWN Which was from Dubai to Patna of 19/6/19 .
As I received a message regarding the cancellation of the flight I was trying to contact your customer care but it say due to technical issues it can’t be connected moving further I want...

Hi I am raising this Complaint against not Processing of Full Refund from Ease MY Trip for my Bookings whereas I have furnished full details about the refund given by Air Asia in the Months of January 2021 and March 2021, whereas the Travel Agent Ease my Trip is only giving partial refund into my EMT wallet stating that the remaining amount is in my Credit Shell with the Airline which is not actually the reason .

Also they...

Dear Sir,

We had booked the following tickets from Bagdogra to Mumbai for travel on 3/5/2020.
1. Mr. Mahesh Kumar Gupta PNR no NEFZ2N
2. Mr. Radhey Shyam Falod PNR No LCRWUG

However I have not received the refund the same though Airline is telling that they have refunded the same to you as per the following email.
Dear Mr. Gupta,

PNR: NEFZ2N, LCRWUG & J7CTJV

Greetings...

Airline agency confirmed that there is no charge for seats but EaseMyTrip has taken extra charges for 3 seats - INR 950. Even this extra charge is also not mentioned in the tax invoice of EaseMyTrip, which means you have taken extra charges without any reason.

Requesting to please refund the amount....

I have booked 2 tickes (Air India) on 13 april 2020 and due to corona the flight got canceled by the airlines for which i have requested refund from ease my trip from which i booked the tickets, till date(28-june-2021) EASE MY TRIP is not refunding my money back and if i ask them they say only refund for only 1 ticket will be given, even though AIR INDIA gave complete refund for the cancellation of tickets due to corona lockdown. Whenever...

Can you please ensure that customer’s money is returned in full? I have been following up with customer care since May 25th to return complete 3410 Rs and your customer care people keep telling me EaseMy trip has returned full amount however ICICI bank has eaten my 5 Rs. In my account statement I can clearly see only a transfer of 3405. If 5 Rs has not been credited in my account how can bank take the money. I have confirmed on this with...

This is regarding the booking EMT83655714 made on June 12th from DBR-BOM. The final fare displayed was Rs 3943 but the payment debited was Rs 4298. I immediately called your support team and was informed to send an email with screenshot. Luckily, I had screenshot available which I sent them. After multiple interaction, the support team escalated the issue. However, I'm yet to receive an update from them. It's been over a week now still no...

This is in regards to the Booking id: EMT80009084. in easemytrip.com app.

The flight was cancelled by the airline, but only partial refund for one passenger was still not processed in spite of expiry of 10 days deadline (infact more than a month is over).

Please refund my amount immediately.

Regards...

Dear team, I have cancelled my ticket PNR 525PND(air vistara) also mentioned the e ticket EMT82896619. It’s been more than 25days and I am still waiting for the refund amount. On contacting airline they have mentioned to me that necessary remarks are passed to claim the refund, whereas the agent ease my trip is saying that they have not received the refund me. It is frustrating to me that whom should I contact to resolve my issue and get...