eBay.in Complaints & Reviews

I am struggling to process my refund via Ebay, I had purchase new yu yureka mobile for which I have received used and faulty mobile without bill and had a word with seller he said that they are ready to refund the amount but through ebay and I need to open a case. I had contact in EBAY claim id 1280895 reference number is, post which I have called thrice to the customer service toll free but everytime I receive a same answer that I will receive a call from EBAY in next 48 hrs and the refund will be processed, I am highly dissatisfied with the EBAY customer service and same was not expected by EBAY that such a big company and the processes are so weak that it takes 12 days to process the refund. Ebay is so fraud company and i will recommend everyone to not buy anything from ebay. Regards, Rohan Goyal [protected]

My Ebay Paisa Pay ID : [protected] eBay Guarantee Claim ID : 1220409 Grievance Request Escalation ID : 043667 Registered Email Address : [protected]@gmail.com This order canceled by ebay and my refund request approved near about 1st or 2nd September 2015 but still I haven't got my refund. I called many times in ebay but they will said me "In 48 hour You will got your money" after 48 hour when I call again they said same thing. This thing happen continue 10 to 12 times and I called many time till refund request approved but still I haven't got my refund. So I complain about ebay against you. Please solve my problem soon as possible. Thanks.

I have ordered a gym bench on the online shopping website 'e bay' on 7/9/2015. At the time of booking, it shows that product will be delivered before 11/9/2015. But after online payment, delivery date directly jumps to 25/9/2015. But till date (5/10/2015), I do not get my product, neither my money back which is Rs. 1000. And surprisingly product had scheduled to come from Jalandhar to Chandigarh, which is merely few hours distance. I applied for refund on 25/9/2015. But of no use. Both seller and e bay are making fool. I contact them so mant times. But no satisfactory answer. I request you to please help me to get my money back and blacklist these type of sellers and online shopping companies which harass the customers. Paisa pay id = [protected] Company = e bay Seller's Company = fitnesshub15 Seller's contact No. = [protected] Customer Name = JASWINDER SINGH Customer contact No. =[protected] Customer E mail ID = [protected]@gmail.com

I have purchased an I Phone 5S gold, saying that it was a Factory Unlocked piece. How ever after 4 months of Purchase it started giving me problems. It is not at all recognising the sim card inserted in it. I checked with the Network Guy as well. But I see it is the problem with the phone only. When I got it checked with I Phone service center at my own cost, I was told the hand set has been already opened and it is corrupted before handover only. We as a customer are not aware on this lines. Its the seller mistake selling defect pieces, and Ebays mistake on not identifying such sellers who sell Faulty articles to customers. That seller who sold the Item as New Unused piece and Ebay who supported them should be sued.

The worst customer service and website ever purchases online products from. Ebay.in I dont have words to express their pathetic customer service and irresponsible behaviour. I dont understand how these dupers managed to become that big. I am going consumer court against them

Dear sir/ mam, i purchased sony xperia c5ultra from Ebay, mobile phone bill date is 6/09/15 & actual i received phone on 17/09/15 after 10days when i received phone its camera key was not working & while using phone its getting heated & some times touch not working so i raised complaint to Ebay on same day under Ebay guranty & claim no is : 1262789. next day i called Ebay and asked about claim so they told me their technical representative will for technical verification then handset will be replaced. from last 15days i am calling ebay & they are saying we will arrange call & replace handset. i am calling every alternate day but same answer given by Ebay. yesterday when i called then 1 of their representative told its not comes under Ebay you have to visit sony centre but i told him from last 15days Ebay was telling they will replace now Ebay tellinhg i have to go to sony so wrong guidance given by Ebay to customer for replacement. 1 ) i received phone after 10 days so now sony refusing to replace sony saying they can replace with in 7 days form the bill date, if transportation time is 10days from Ebay so how can i go to sony for replacement within 7 days in this Ebay is responsible for delivery due to late delivery i am unable to get replacement form sony. 2) Ebay called me today morning & their representative talked very rudely with me & i told her full story this happens with me faulty handset given by you & transportation time was 10 days so sony is refusing to replace so ple. support me for replacement so they admitted phone which i received was late deliver sony not responsible for delivery Ebay responsible for late delivery then also they will not replace my handset & when i said i will complaint to consumer fouram so they said go where you want to go this is totally miss guidance to customer & with out taking my concern forcefully they closed claim but i am not agree on this forcefully closer of claim. 3) all call recording is available with Ebay in which all misguidance mentioned that complaint no is : 1-[protected] dear sir/ mam i am a middle class man purchased 25000 phone by saving money time to time & i got faulty phone which is malfunctioning & Ebay responsible for this but they are denying their responsibility please help me to resolve the problem as early as possible.

EBAY no. 1 fraud ecommerce company. I purchased a memory card on 30 june, paisapay id is [protected] & registered mobile number +91-[protected]. Although my order was prepaid still You dispatched my order after 9 days i.e 9 july. Even dispatching after 9 days, you sent me damaged memory card. I called you for refund. You gave me refund in form of ebay coupon on 20th july. After that when i tried to login my account to purchase with that coupon, i found that my account is permanently suspended. I called you regarding this issue and your representative is saying YOU HAVE VOILATED OUR POLICY. SORRY WE CANNOT TELL YOU WHICH POLICY AND WE DO NOT INFORM OUR CUSTOMER WHEN WE SUSPEND THEIR ACCOUNT. You are not giving me my money back. Neither you are telling me which policy i have voilated nor you have called me even once to tell me about account suspension. Is this customer friendly ? Take action against them & help me get my money.

I bought iphone 5c by ebay.com, but this was scratch full and damaged, ear phone and charger was missing. I had raised claimed at23/09/15, but no response from ebay, only saying you get solution after 24hrs but after 10 days these 24hrs are not come from ebay. This is not testable.

I did the online shopping on ebay for a pair of Half finger gloves on 15th Aug 2105 . I was give the estimated time of 21th September 2015 . But till now (1st October ) product was not delivered. I don't see any update in status while tracking the product from day 1 to till now. The seller was listed as topboa for the product and And while messaging to seller for update, The way i got reply is He is least bother on this. I did the online payment on the same day through paypal. And while doing the payment an additional amount got deducted to paypal also without any notification. I got cheated on this. looks like there are running some kind of Fraud business through online shopping on the small items.

Claim ID: 1159721 PaisaPay ID: [protected] Item number: [protected] Seller ID: dash2dot Date claim opened: [protected] Dear subrata, We are pleased to inform you that we are approving your refund request and the same will be refunded to your original mode of payment. Please find the details here Action : Refund approved An eBay Guarantee* claim has been resolved Remarks : As per our telephonic conversation on 15/08/2015 at 12.06pm, we are pleased to inform you that we are approving your refund request and closing the claim.Your refund will be sent to you in form of DD/ Cheque to your registered address within next 10-15 working days. Note: Sundays and Public Holidays are excluded from working days. Thank you for shopping with eBay.

I had ordered the above cartridge on aug 13 2015 from eBay India, which was delivered on around 21st august 2015. After recieving the product, i found that it was broken, i registered a complaint in ebay on 25th august for refund or replacement. Now its been a month, no action has been taken from ebay. Now when i called the customer care, they asked me to wait for their call and their call never came up. I again tried to contact them, they asked me to wait for their call again. they are just lingering around the matter. Please help me with the matter

I have placed the order for Samsung Galaxy note 3 (Paisa Pay ID - [protected]). Due to some reason I want to cancel my order but ironically I cannot cancel my order nor customer service team, they are not helpful at all; Moreover, they replied very rudely, “If I wish to get the refund, I would need to contact seller directly”. I did so but it was a wrong phone no[protected] I have been given.

I had ordered for an i-pad Mini cover (branded) on www.ebay.in (dt. 14/9/15) - PaisaPay ID [protected]. By mistake, I forgot to update my shipping address and placed the order with my old address (pre-paid order). The customer care officer told that the address can't be changed once placed. Hence, I requested for order cancellation and refund. On 24/9/15, I again called up Customer Care and lodged a complain. Service No.[protected]. I was guaranteed a call back by Complaint Register Officer latest by 26/9/15. Since, I didn't receive any call back by the said date, I again lodged a complain on 27/9/15, service Request No.[protected]. This time, the call back was guaranteed for 29/9/15. Now, it has been over 3 weeks that no progress has taken place. The company Senior officials (escalation team) keep giving fake commitments and fools around with the customers. I am tired of following up an putting across my grievance with no results. I am writing to you as the last resort. I am hopeful of hearing some positive action from the department and Govt. of India against such fraud companies. Thanks for your support.

I have purchased HTC626G PLUS through paisapay from ebay.com.
I got the not working product, it was automatically switching on/off.
I have raised complaint on ebay regarding this. no one is replying regarding complaint . I want to money back.
concern details - registered mb. no.- [protected], email ID- [protected]@gmail.com, paisapay ID- [protected]. Seller Name- Mr. Feroz Khan, mb.- [protected].

regards
Divya
[protected]

I don't care, if ebay resolve this claim or not i am writing this to inform all ebay customers that there is no ebay guarantee or anything as they are saying in their T&C Claim ID: 1237064 Item number: [protected] Seller ID: i2cworld_inc4 Date claim opened: [protected] Item link http://www.ebay.in/itm/Apple-iPhone-4-32GB-StraightTalk-iOS-Black-MC678LL-A-CDMA...⇄ Hi, i bought the above listed cdma phone from ebay.in, as there was nothing on the item listing description i contacted the seller to confirm that the phone is a sim based phone and compatible with cdma because in all my google searches i found that the phone is a non sim based one but the seller told me that the phone is a sim based cdma phone (you can see the screenshots) when i got the phone its a non sim based one !!! ok that was not a problem as long as i could use my cdma number in that phone and i approached several reliance webworld to embed the cdma number to the phone but everyone told me that the phone is not usable, and i tried to contact the seller several times but he didn't respond from the date he delivered the item Then i opened an ebay claim on 9th September 2015 and after several mails ebay contacted me on yesterday (30th September 2015) !!! and without even putting the seller on conference call the claim resolver resolved the claim. Now even if the seller agree i couldn't reopen the claim because of the date is exceeded !!! The ebay waited for 25 days to contact me for resolving the claim to make sure this This is not the only issue i faced from ebay, before this when i sold an item through ebay the buyer raised a claim against me saying that the product is damaged and i agreed to refund the amount, when i got the returned package it was a bunch of waste papers instead of my sold item (hard disk) and the ebay refunded the amount to buyer !!! i raised complaint against it and nothing happened. From that day on i stopped selling through ebay PFA

Hi, Very bad service from Ebay.in, because seller dont intact with me. i perches iBall Slid 3G 7803 Q900 Black Tablet from ebay seller. but within Month showing black hole in screen. so drop email to seller for REPLACEMENT but seller not reply any Positive feedback. Kindly see image in attachment. Ebay User :so i request you All Ebay User, Dont Buy any product from Ebay, because they dont replace product THEY SENT faulty product. SO AWARE of that and SAVE your money Selletr Details: Seller name: Shopnumber 47 emailID: [protected]@members.ebay.in PRODUCT DETAILS: iBall Slide 3G 7803 Q900 Black iBall Slide 3G 7803 Q900 Black Item Id: [protected] End time: 18-Sep-2015 18:22:04 IST Seller: shopnumber47 (784) 91.3% Positive Feedback Member since 20-Mar-2014 in India Location: KA, India Listing Status: This message was sent while the listing was closed. Regards Chetan K [protected]

Hi, I have bought one HTC mobile on 07.09.2015 by online. but i have got wrong (not working properly first day it seems) product. when i call to customer care, they registered complaint. that day i have got call from seller and he said go to near HTC showroom and you will get replacement of this product . we have gone the service center and they said we are not responsible for this ask you Seller where you bought this. from that day we have called so many time ebay customer care they said within 2 days you get a call from our team for refunding money. till 28 September we did not get any call. after around 20 day today 29.09.2015 got call and they said we unable to refund the money. we are very frustrated about the services by E-bay.

Dear Sir, My Claim ID : 1277490 - PaisaPay ID : [protected] I ordered Huawei ETS5623 GSM wireless Landline Phone from ebay with the above paisa pay id. I received the product from after 1 week. After i received the product i came to know that the landline phone is not working. So i made several attempts to call the seller but the seller did not answer my calls. I raised a claim and got response from ebay asking me to approach the nearest service center and get your product serviced or replaced. I could not understand why i placed an order online and why i received a faulty product and why i have to go all the way to service center to get my product replaced. This is a fraud practice from ebay. Ebay is encouraging fraud sellers online and thereby the fraud sellers are selling useless stuff online. But ebay is not protecting the buyer but it keeps on protecting its fraud sellers to gain money. I need justice. This is not the first time i'm experiencing such thing from ebay. Please help me.

I have purchased 2 pen drive but received only 1 pen drive. i have order this item 3 sep. but still i am waiting for solution i have mailed to support team but no communication received from the ebay's team.

i have called ebay also but no proper response given by the team. order details as given below:

Sony 16GB Classic pendrive 16 GB pen drive (Black)+ bill+ warranty
[protected] Price: Rs. 388.00
National Courier - Delivery outside seller's city
Shipped on: 06-Sep-2015 2 Rs. 776.00

Please help me to refund my money.

I buy a Online suit but it is totally different from photo and other accessories defective work clothes is different no work on chunni and no work on sleeves . I already paid money to ebay company rupees 1133 and file a complaint and claim ID is 1288332 but no response from ebay