eBay.in Complaints & Reviews

I ordered one universal laptop charger from eBay on 20th Aug, as per they mentation in eBay site that this universal charger is compatible with all the laptop. But this charger is not compatible with my HP DV4 laptop that's why i did claim for cash back but they rejected my claim and they are saying that your claim is under non eligibility criteria that why we can't do cash back on your claim. What i can do with this charger if it not compatible with my laptop. Thanks Name: Harish Masand Email Id : masand.[protected]@gmail.com Claim id : 623118 Item number :[protected]

I purchased 2 Samsung chargers on eBay (Item number:[protected], PaisaPay ID: [protected]) on 22 June 2014, one of which was not working. I raised a claim for refund (Claim ID: 551628) on 1 July 2014. On 4 July 2014, I received a message from eBay and a call that my claim has been approved, and the amount for one charger, in the form of a coupon of 50% of the transaction value, would be refunded. It has been two months now, and I have not received the coupon. I have called them my thrice, and I am always told that I have to wait for 5-10 working days. I am fed up of calling eBay. They seem to have run away with my money. Mayank Grover [protected]

Hi, I have purchased Spice Stellar 360
on 7th August, 2014 and received on 11th August, 2014. And, the Paypaisa id. is [protected] and Item
number:[protected] seems to be defect in phone.. I raised
request on 7th August, 2014 through ebay my claim
id. 604826 After having lot of discussion with ebay customer
care, they provided reversal pick up on 22nd August, 2014 by Fedex, but no one
turned up to my place. Then, again i submitted the product in nearest
Fedex courier on 28th Agust, 2014, it was delivered to seller destinatin on
29th August, 2014 received by Varun. Then, I called customer care and
discussed with ebay claim adjuster Bhupender Singh, he says the item was not
reached to seller destination. But, I have visited Fedex courier and confirmed,
it was delivered and showing in Fedex company website with all the details.
Now, this Bhupender singh is playing games and not provided any details about
my refund amount. Kindly look into this matter.

Ebay india, worse at there end to solve customer problems, and even they don't know how to even handle their customers,

my claim has been open from last 35 days, and still not resolved, for the same i have been calling everyday.

Each day tired of holding and verifying myself to Ebay after a long hold, what i get is claim register will call you

within a while, or by evening .The executives are so harsh that they speak so weird way

as if we don't have any value . Believe me my calls are now disconnected by ebay executives if asked for an

answer ( they would ask us to hold and disconnect ),

24 hours !!! 24 hours !!! 24 hours !!!, i am confused now as to what does 24 hours mean now ..

worst company to buy online,

The claim register Mr, Ranjeet singh the busiest person, doesn't even have a courtesy to call once and let me know the status,

Your assurance are good for nothing, and i would like to bring this issue into public notice in few days time,

Well, with all due respect i have been trying to keep my patience at par, but you people have crossed limits by harassing your customers, ,

your executives are even happily mentioning that if you want you can kindly go to consumer court,

Every call i have made, i have a recording with me with the harsh replies been given by your customer care executives,

Is this the way a widely self proclaimed best consumer experience company should behave to the customers? Why don't it simply put it on display "buy at your own risk". At least we'll be saved from trusting and wasting time on the return/ refund and any other follow up procedures. I made a big mistake, should have gone for Flip kart or Amazon which are much better in responding and taking actions.

Dear ebay india,

I purchase Blue color WD My Passport Ultra 1TB Portable External Hard Drive on 08/ But you delivered wrong product because its black color. i got a black color WD My Passport Ultra 1TB Portable External Hard Drive from amazon india. i already attach the image.

NOTE: - I BUY FROM EBAY BUT PRODUCT IS DELIVERED FROM AMAZON INDIA.

On the same day i raised a claim and clame no is 617783 on 21/08/14. Afterthat i got a below mention mail on 23/08/14

Update on your eBay Guarantee* claim
Dear Om,

Further action was undertaken on your eBay Guarantee* claim. We request you to review it and help us with the necessary information. Please find the details here

Action : Buyer to provide Proof of "Item not as described"

Remarks: We tried to contact you on [protected] at 23/08/2014, 01:44 pm but number is not contactable so plesae provide alternate number.. Requested your seller to contact you and resolve your concern. Requesting you to kindly co-operate with your Seller in order to get a resolution. Because We recieved mail from seller where seller is saying that he resolved your concern so kindly confirmed you issue is been resolved or not so provide resolution. If we find that you are not cooperating with your Seller, we would be forced to close your claim. In case you have any further concerns or issues then kindly reply on this email within 48ours after which our team will have to close the claim request. Your understanding and co-operation is highly appreciated in this matter..

Item Information

Claim ID: 617783
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: sandesh9350
Date claim opened: [protected]


immediately i contact ebay customer care at [protected]. Ebay CCR told me, someone from ebay again call you on 26/08/14 for the same. Ple wait. I m wainting but dont recieved a single call from ebay.

On 27/08/14 i again got a below mention email saying that "eBay Guarantee* claim - 617783 has been resolved": -

An eBay Guarantee* claim has been resolved
Dear Om,

We thank you for your precious time in helping us investigate the issue you faced with your purchase. We regret to inform you that after investigating the claim we are rejecting your eBay Guarantee* claim request. Click here for more information.

Please find the details here

Action : Buyer Claim request rejected by eBay

Remarks : As we recieved confirmation from seller that buyer want to close the claim issue has been resolved. We called you but number is not reachable also we mark mail for confirmation but no reply. This is with regards to eBay Claim.We have found that item is as per the description so the claim is not eligible under the eBay guarantee, hence we are closing the claim from our end. We request you to get in touch with the seller to resolve the issue with your purchase. Thank you for your patience and cooperation..

Item Information

Claim ID: 617783
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: sandesh9350
Date claim opened: [protected]


When i read the same, i really shocked. NO Call from ebay & forced me to keep wrong product.

Again immediately i contact item ebay customer care, this time after long discussion ebay finally say to reship the item back to seller and send me below mention email: -

Update on your eBay Guarantee* claim
Dear Om,

Further action was undertaken on your eBay Guarantee* claim. We request you to review it and help us with the necessary information. Please find the details here

Action : Buyer to provide proof of Return shipment

Remarks: For the resolution of your claim, we request you to reship the item back to the seller and provide us with valid tracking details. The address to which the item should be shipped is: Contact Person:- sandesh kumar Contact Number:- [protected] Address:- e 242 dda flat, bindapur, dwarka newdelhi, India 110059 Shipping address Please Note:In Order to receive the reimbursement of courier charges, Kindly send us the scanned images of the Dispatch copy in JPEG or PDF format [protected]@ebay.com. We should receive the copies within 3 days from the receipt of this email failing to which we will have to close the claim and reject your request of refund. You will receive the cost of reshipping the item in the form of eBay coupons which is valid for 30 days. Once the claim is closed, the coupon will be sent to your registered email address within 7-10 business days. We thank you for your patronage..

Item Information

Claim ID: 617783
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: sandesh9350
Date claim opened: [protected]

Now, on 28/08/14 i already reship the product back to above mention address through bluedart & AWB NO: - [protected] and mail ebay with scan copy of bluedart receipt at [protected]@ebay.com. After that i call ebay customer care and update same information. Ebay CCR told me to wait 24 hours.

Now, on 29/08/14 i chat with ebay customer care about my refund and Ebay CCR told me on chat that "Fouzan B. 09:54:44
We have already processed this refund request from our end on 27-Aug-14. Please note that your refund will be sent to your original mode of payment and it will take 6-8 working days for the amount to reflect in your account. And do not calculate Sunday or public holidays within this timeline, because bank are not working on this days. ".


Ple read below mention chat history "Customer Support Chat Transcript - SR# 1-[protected]" : -

Fouzan B. 09:52:49
Welcome to eBay Live Chat Support. My name is Fouzan. How may I assist you today?

omb06960 09:53:11
hii

omb06960 09:53:11
claim - 617783

Fouzan B. 09:53:39
Hello, Om

omb06960 09:53:55
i already reship the product back

omb06960 09:54:28
when i got the refund???

Fouzan B. 09:54:44
We have already processed this refund request from our end on 27-Aug-14. Please note that your refund will be sent to your original mode of payment and it will take 6-8 working days for the amount to reflect in your account. And do not calculate Sunday or public holidays within this timeline, because bank are not working on this days.

omb06960 09:57:40
but i dont get any email from ebay

omb06960 09:57:58
so ple email me regarding my refund

Fouzan B. 09:58:18
Just be assured. We will do needful.Your hard earned money will not be going anywhere.

omb06960 10:01:42
r u online

omb06960 10:02:21
i want email from ebay regarding my refund

omb06960 10:03:33
??????????????????

Fouzan B. 10:04:03
I have sended the request of sending you a mail .Just be assured. We will do needful. I will make sure that you will get update from our end as soon as possible.

omb06960 10:05:57
but i dont get a single call or email regarding my refund

omb06960 10:06:14
Claim ID

Fouzan B. 10:06:42
We have already processed this refund request from our end on 27-Aug-14. Please note that your refund will be sent to your original mode of payment and it will take 6-8 working days for the amount to reflect in your account. And do not calculate Sunday or public holidays within this timeline, because bank are not working on this days.

omb06960 10:07:26
provide me refund ref no

omb06960 10:09:44
???

Fouzan B. 10:12:23
Yesterday was 28 august and today is the non working day so we had not received any update from the bank

Fouzan B. 10:12:41
But the refund is approved from our side

omb06960 10:12:46
ok just send me mail now

Fouzan B. 10:14:02
Once we received an update of refudn you will get the mail.

omb06960 10:15:36
but for me no proof

omb06960 10:16:04
that why i ask you to ple send me email regarding my refund

Fouzan B. 10:16:23
1-[protected] this is the service request number for future reference.

omb06960 10:17:11
ok

Fouzan B. 10:18:26
Is there anything else that I can help you with?

omb06960 10:18:34
no

System10:18:36
The chat session is being wrapped up.

System10:18:36
The chat session has ended.

System10:18:36
This chat was on 08/29/2014. All times in the above transcript are in the following time zone: (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London


Now, On 30/08/14 When i check my email i dont get any update abut my refund, than i again call ebay customer care, Again ebay CCR make me fool & told me to wait for today evening.

I waited for evening but no call received from ebay, than i again call ebay customer care but again they told me to wait 48 hours again. Now, Who is responsible for this?????

ALSO EBAY PROVIDE WRONG ADDRESS TO DELIVERED WRONG PRODUCT. FRO PROOF CHECK BLUEDART WITH AWB NO: - [protected]: -

Waybill No : [protected]
Pickup Date 28 August 2014
From Raipur
To New Delhi
Status Consignee'S Address Incorrect

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Janakpuri Consignee'S Address Incorrect 02-Sep-2014 10:14
Janakpuri Consignee'S Address Incorrect 01-Sep-2014 09:50
Janakpuri Consignee'S Address Incorrect 30-Aug-2014 16:41
Janakpuri Shipment Out For Delivery 30-Aug-2014 15:29
Janakpuri Shipment Arrived 30-Aug-2014 14:41
Delhi Hub Shipment Further Connected 30-Aug-2014 13:51
Delhi Hub Shipment Arrived 30-Aug-2014 07:59
Mumbai Hub Shipment Further Connected 30-Aug-2014 05:22
Mumbai Hub Shipment Arrived 29-Aug-2014 15:21
Raipur Shipment Further Connected 28-Aug-2014 22:09
Raipur Shipment Arrived 28-Aug-2014 19:22
* - 24 Hr Format

IN MY LIFE I SEE SUCH A POOR CUSTOMER CARE, EBAY CUSTOMER CARE ONLY PROVIDE FALSE/INVALID INFORMATION.

WHY EBAY DELIVERED WRONG PRODUCT????

NOW, IN MY LIFE NEVER BUY AGAIN A SINGLE PRODUCT FROM EBAY.

DUE TO EBAY INDIA I M IN LOSS OF RS.(4690.6 + 530) = Rs.5220.6

EBAY INDIA IS BIGEST FRAUD COMPANY. NEVER BUY FROM EBAY.

THEIR IS NO MEANING IF YOU MAIL TO THEIR "[protected]@ebay.com,
[protected]@ebay.com" BECOUSE NO ONE REPLY YOU OR EVEN TRY TO RESOLVE THE ISSUE.

I have ordered saree from ebay.in using my mobikwik wallet with MOBIKEIK01 coupon the transfer of rs 530.28, 1449.00 wasshown sucssful mobikwik then in proced to billdesk.com and stopped didn't load futher to ebay in this way on ebay my item is not in purchase history please help me id no MMBK[protected] ID NO MMBK[protected]

i had ordered for IMPORTED WRIST / ANKLE WEIGHT STRAP WEIGHT 2.5 KG X 2 TOTAL 5KG #[protected] on july 2.. didnt recieve the product... when i contacted the seller.. he promised for a refund... its been 2 months...still havent recived it... now the seller doesnt anwer the call... and ebay fail to help... saying there is nothing thehy can do...

PLEASE BE INFORMED THAT THE FOLLOWING MAIL HAS ALREADY BEEN SENT TO MR LATIF NATHANI AND MR JOHN DONAHOE Hi Sir Deepest apologies for interjecting like this in the middle of your hectic schedule. I have been a loyal ebay customer for quite sometime and have never had any kind of issues. I am here to report a mishap with regards to one of the items my sister bought from ebay. Now she ordered the following item:- Inline image 1 She was supposed to receive this item through DTDC courier. she received a call from DTDC guys who told her she can collect it from them.When she sent someone to collect it they did not give it to the person even though everything was clarified on the phone beforehand. She then spoke with them again and they asked her to send someone again. When the person went to collect it a second time he was told the shipment was sent back.When my sister called ebay they said according to their systems the shipment has been delivered. Now its a complete enigma where the shipment is? Nobody has any answers to this be it ebay or DTDC. This is really not acceptable Sir as she has already paid up the money and I guess it should be ebay's accountability to figure out if the shipment has reached the customer or not.On the contrary ebay and DTDC is playing a blame game and my sister is being victimized. I thought I'd bring this to your attention so that you could see things in clearer perspective and help my sister get her shipment back. Her details are as follows:- Name-Sanchita Dhara Mobile- Regards Saurabh Saha Mobile-

Date – 1.9.2014 Dear Sir, Myself Mr. Bhavin Sathawara from Ahmedabad ordered the following material from Ebay. Booking Date – 5.8.2014 Item Description – Samsung Galaxy Grand 2 Sm – G7102 – 8 GB - Black Ebay Price – Rs.13000 Color – Black Item Number – [protected] Seller ID – Wirelesskart Seller Name – Mr.Gunjan Goswami Mail Id – [protected]@gmail.com Mobile No – [protected] / [protected] Order Received Date – 18.8.2014 But when received the phone I found seal is in broken condition, also the phone color is white. But I ordered the black piece. Also I found the IMEI no is different from the bill and mobile. Also I found the Software update problem. After that I talk to the customer care of the Samsung mobile and it told that The piece is UAE make and Samsung India don’t give the warranty of this phone in India. So this is the biggest problem. I can’t claim the warranty of the phone in the India. Then I talked in the customer care of the Ebay. And customer care executive told that send this mobile by my own expense. This courier expense Rs. 2000 claim it by Ebay inform of Ebay Coupon and this coupon is valid within 1 month. This is biggest problem. Please see the following detail regarding the claim of Ebay. Claim ID – 614187 Paisapay ID – [protected] Date of Claim Opened – 19.8.2014 Currently claim is closed by Ebay. So sir I want Indian piece or totally money back with courier charge.

I have bought an item which turned out to be defective for which I initiate the refund claim. (ID: 582247) Now the interesting part starts. One eBay representative called me up and told that I will get the refund in 7-10 days and closed the claim. 2 weeks passed and no refund at all. Again called up the customer care and been told that I will get it in 48 hrs max. Same story and no refund whatsoever. I called up agin to customer care and asked for supervisor as shown in resolution chain. The customer care did not connect me to supervisor instead told that I will definitely get the refund in next 48 hrs as the case is now highest priority. But the usual show repeated and no refund happened. I called up again to customer care and asked for the supervisor. This time got connected to the supervisor and been told that "we are very sorry for the problem caused, the refund will for sure take place in next 7-10 days". What a plain lie from the supervisor too. I did n't receive any refund even after two weeks. I tried to contact via mail which didn't get any response till date. All this time I couldn't do any thing against the claim since it has been closed on fisrt day itself to clear off their pending checklist. I ask a simple question: why to lie on the name of some eBay guarantee for protecting buyer's money when eBay has no intention for doing the same. Is this the way a widely self proclaimed best consumer experience company should behave to the customers? Why don't it simply put it on display "buy at your own risk". At least we'll be saved from trusting and wasting time on the return/ refund and any other follow up procedures. I made a big mistake, should have gone for Flipkart or Amazon which are much better in responding and taking actions.

We are regular purchaser of products from EBAY.IN.We beg to inform you that on 27.08.14, at about 9.32 p.m, we tried to purchase Ironing Stand worth Rs 2995/ from EBAY.IN paying Axis bank AC no.[protected] through NET Banking, Rs 2995 debited without Order conformation as per the message received on my registered Mobile of Axis Bank Info:INB /[protected]/EBAY INDIA PVT LTD(BILL/as well as account statement of AXIS Bank. I have sent several mails to look into the matter why the purchase failed and arrange to credit the amount in the account immediately.But till now neither the amount credited nor any reply received. With regards, Debasish Saha & Shrirupa Saha. Mobile No. [protected]/[protected]. Enclosure:Account statement of AXIS Bank.

I bought a Shiv Naresh track suit from ebay.in on 17/08/14 by paying Rs.1150. The track suit was delivered on 20/08/14. Upon checking the track suit I found out that the fabric of track suit is too thick and not as expected. So the track suit is of not use to me. I raised a claim (ID: 616436) for refund on 21/08/14 and got a response call the for the confirmation. On 23/08/14, i got a mail from ebay saying my contact number is not reachable and if i do not send a response to their mail in 48 hours otherwise my claim will be closed. I sent a response mail stating my problem and to contact me again on same number. They again sent a mail on 26/08/14 to provide an alternate number in 48 hours otherwise my claim will be closed. I sent a response with an alternate number and timing s to contact me on alternate number. Finally i received a mail today 29/08/14 saying that the alternate number was also unreachable and we are closing your claim. I was surprised to see how cleverly they avoided the claim.They should have contacted me over mail if the alternate number was unreachable instead of closing the claim directly. It seems all numbers are unreachable for ebay in case of a claim. Nirdosh Chaudhary [protected] Below are the remarks available on ebay.in for my claim: 23/08/14: We tried to contact you on your registered number i.e. [protected] at 23/08/2014, 05:40 PM to discuss your concern. However, we could not speak with you as the number was engage. We are awaiting for your immediate reply for exact issue with the item and the current updates and your alternate contact number and images as item not as discribe, reply us within 48 hours from reciept of this mail on [protected]@ebay.com. Failure to respond to this e-mail within 48 hours may result in closing this claim. we are awaiting for your response at the earliest. 26/08/14: As per eBay policies we have requested you to provide the alternate contact and relevant documents to us within the given timelines. On checking the records we see that you have send the same number which is again not contactable. Hence this is a reminder email, providing you with more 48 hours to revert us back with relevant documents. Failure to this may lead to denial of your claim. Awaiting for your earliest response. Thank you for shopping with eBay. 29/08/14: On {23 August 2014} we sent you a mail, requesting you to provide alternate contact number by {25 August 2014}, we have received communication from you regarding this but your number is engage the timeline stated above and even you had replied to our given reminder mail also with alternate contact number but again which is not contactable. So we are closing the claim from our end. We request you to get in touch with the seller to resolve the issue with your purchase. Thank you for your patience and cooperation.

I buyed an item from ebay with following details:

Paisapay id [protected]

"hydro tech hho bike fuel saver kit"[protected]

I recieved the same but it was not working. So i raised refund claim with ebay

Claim id: 620954

Now on 26/08/2014 ebay e-mailed me to send proof of "item not working" within 48 hrs .So i send the proof of "item not working" and also reciept of returning item back to seller "india post parcel tracking no-cu[protected]in" almost 20 times but then i called ebay to confirm that the proof is send to [protected]@ebay.com but customer care is denying they did't recieved any e-mail from me which i am regularly sending.They always just say that i will recieve call from claim adjuster which i didn't recieved.
I just want refund / replacement whatever possible at the earliest.

Registered mobile on ebay - [protected]
Alternate contact - [protected]

So please help me.

Hi Ebay, I am very frustrated after talking to you customer care, who says that our verification team can not lie, so You mean I am fraud? I have purchased a trimmer on 11thAug’14, below are details Courier Name: DTDC Airway Bill Number: z29958730 Remarks: malik Which I did not received and when I have raised a claim and it was rejected stating that I have received the item as per DTDC update and claim was closed. Claim ID: 615675 PaisaPay ID: [protected] Item number:[protected] Seller ID: deals4umaliksingh Date claim opened:[protected] I need to know how to they deliver any package. Do they check ID proof of the person before they hand over the item? And how Ebay do their Verification?Is it only one sided verification? If you say item is delivered then please show me the signature I did on the receipt? How the hell can you close the claim on the bases of one sided poor verification? I will go to consumer court for this. Vikas [protected]

Message: eBay.in - defect product, very worst packing and duplicate product
Tupperware Classic Slim Lunch Box- Best for Kids[protected]
i have received broken product today afternoon[protected]. very very worst packing. Packed the lunchbox with just a polythene bag. please refund the money or else send me unused / new / defect-less product . ebay is worst online services,

paisa pay ID [protected]

eBay.in - defect product, very worst packing and duplicate product
Tupperware Classic Slim Lunch Box- Best for Kids[protected]
i have received broken product today afternoon[protected]. very very worst packing.

Packed the lunchbox with just a polythene bag. please refund the money or else send me
unused / new / defect-less product


please don't purchase to ebay

I bought a BB Z10 new one from ebay.in, and what I observed is that IMEI number on the box and what is showing on the phone are different. I strongly believe that the product I received is not a original piece. Please provide a resolution to my issue. Record Number for the transaction is : 5499

I have Raised a complaint against PaisaPay ID : [protected], Claim ID : 604461 user ID shailkvish on 'ebay.in' against damage LED TV received (photograph attached), on 26/08/2014 ebay closed the claim saying, it is covered in one year manufacturing warranty, But manufacturer is clearly saying that any kind of physical damage is not covered in warranty. Now please tell me where to go & what to do. More details (explained) I have bought an 32” LET TV on 05th Aug & Received it on 8th Aug. same day informed the seller that I have received an faulty product, waited for 02 days, for seller response (also shared photographs, 02 times, as ebay/seller required )On 12 aug, raised a Claim ID: 604461, after regular follow up & all most after 18 days on 26th aug, they have closed the case saying : Action created: on. 26 Aug 2014 Buyer Claim request rejected by eBay by ashish2010.eg As per our telephonic conversation dated[protected] on [protected], we have checked the details of your claim and have noticed that the item purchased by you is under (1 year) Manufacture warranty and hence excluded from eligible transactions for filing a claim under eBay guarantee. Therefore, the claim filed by you falls under non-eligibility criteria. As a result, we have closed your claim and your request for refund has been rejected. For more information on the non-eligibility criteria to file a claim, kindly check the below mentioned link: http: pages.ebay.in/help/ebay-guarantee.html#terms In this case, my best advice to you is to contact your Seller and resolve the matter amicably. Thank you for your precious time, have a nice day. But, as above said, manufacturer is clearly stated that any kind of physical damage is not covered in warranty. (I think we all know that). Now please suggest where I can go, what I can do. As ebay guarantee has betrayed me ebay always hypes, its ebay guarantee, you are covered against ebay guarantee, but as per my experience ebay guarantee is of no use, because when I was in most need, it just betrayed me & vanished, as it was never there. I was shopping @ ebay from when it was formed, but As per this experience I would say, online shopping not safe, at least on ebay.in & I would never ever suggest any body to shop on ebay as I use to do earlier.

Dear sir,
I purchased mobile from ebay with seller warranty at 15-07-14 i got this mobile on 2-08-14 Without IMEI no and its old mobile i already raise a claim they told me, to be submit authorised letter regards Null IMEI no. but service center employee said, this phone had only seller warranty that reason we don't give any letter for thid product after this issue, i talk to ebay but no use please take sevior action on this sellers and ebay.

With bestregards,
B. srikanth
[protected]

Dear Sir, This is sidharth from chennai, presently living in trissur, kerala. I need to file a complaint against eBay india .I had ordered a samsung case cover for samsung tab 4 T331 8'inch But I have received a different item. It costs upto rs.699. With regards Dr.sidharth