eBay.in Complaints & Reviews

Ebay id :shreejewellers282013

For not doing any wrong ebay india has restricted my account and remittance suspended if a buyer is fraud then what is paisapay team doing and real card holder was doing and sending me messages and mails to ship the product for many days and finaly calling me and saying to stop shipping is this my mistake or urs if my remittacne and account restriction is not taken out i am not gonna live it .

Plz check into it and resolve the issue as soon as possible

Rakesh kumar
[protected]
Chennai

Dear Sir Maine Pehle Complaint Ki Thi ki mujhe meri payment refund nahin huyi to aapka Responce Aaya tha ki (Dear Rishi, Thank you for sharing your concern with us.As per our records, our team had contacted you on 23rd May 2014 to confirm your address in order to send the DD to your place.We would like to inform you that it takes 15 working days for the DD to get delivered to you, and hence we would request you to keep patience for another 4-5 working days till the stipulated time gets over). Dear Sir Aaj[protected] ko 15 days ho chuke hain par abhi tak muhje DD Delivered Nahin Huya...Soo please Mujhe correct information di jaye... Thanks Rishi Sharma

On Wed, 21 May '14 I purchase Samsung Galaxy S5 G900S 32GB 4G LTE-A Water Proof Worth Rs. 41, 900.00. On 27-May-2014 I got Shipment through bluedart & Waybill No : [protected]. When i open the shipment i really shocked because i got blackberry z10. After That i Call ebay customer care & Ebay CCR Guide me to Open ebay guarantee claim & Claim ID: 516333(Wed, 28 May '14). On Second Day i Get a Call from Ebay & Ebay told me to Send Us Images Of The Products U Received at [protected]@ebay.com. As per ebay i send Images. After That No reply from ebay. When ever i call ebay customer care for resolution, they said wait 48 hours. In this way 12 Days Gone. On Fri, 6 Jun '14 Ebay Call Me & tell me that Send Us IMEI NO OF blackberry z10 For Proof To Ebay as well as seller. Also send me below mention mail : - Further action was undertaken on your eBay Guarantee* claim. We request you to review it and help us with the necessary information. Please find the details here Action : Buyer to provide Proof of "Item not as described" Remarks: We have registered your claim and we understand that you have received this Item which is not as Described We request you to provide us with proof of Item not being as Described, you can send us the images of the item that you have received in Jpg formate at [protected]@ebay.com and to your seller at email: [protected]@yahoo.com We await your details within next 48hrs, if the necessary documentation is not received by the eBay Claims Administration, we will be forced to close this claim. We thank you for your understanding and co-operation in this matter. Now, On The same day i send the images of IMEI NO To the seller as well as ebay. Now, again waited for 3 days. On Tue, 10 Jun '14 I Got A Below mention Mail From Ebay : - Dear Keshav, We thank you for your precious time in helping us investigate the issue you faced with your purchase. We regret to inform you that after investigating the claim we are rejecting your eBay Guarantee* claim request. Click here for more information. Please find the details here Action : Buyer Claim request rejected by eBay Remarks : As per our telephonic conversation, please note that we have carefully investigated the listing and found that the item does not differ significantly from the listing page description. The condition of the item must affect its value or usability to fall under the "significantly not as described" category. As a result, we are closing your claim. This does not include cases where the buyer is disappointed with the item or it did not meet the Buyer?s expectations. If you wish you check the item description once again, please click on the link given below: (http: pages.ebay.in/help/ebay-guarantee.html#buyereligibility) We request you to get in touch with your seller and resolve the matter amicably. We thank you for your understanding and co-operation in this matter. Ebay & Seller Both r Going Fraud. I Loss my Rs. 41, 900.00 Due to ebay India. I Also Open a Case under Ebay grievance (http://deals.ebay.in/cs/grievanceofficer.html) But Till Now No One Call Me regarding This. Ebay India is Totaly Fraud...

Allows seller with id : kalumswapan who sells fake watches and cheats his customers. Ebay on the other hand doesnt even bother to reply to emails and doesnt take action against the seller even after complaining about the seller to the ebay customer care.

ebay promised me for coupon of 800rs but gave me only 400rs coupon,

Claim ID: 480261
Claim ID: 480265
paisapay id: [protected]

please send me 400 remain coupon on my email, i tried to contact ebay too many times! but issue is always unresolwed

item no[protected]
paisapay id-[protected]
user id-coinset12013
i had not recived the refund i had already sent you my passbook scanned copy .
after being a long time i did get any reply from the ebay what do now.
name-jitendra kothari
contact no [protected]

i attached my passbook zerox from which amount was withdrawn entry for deposit or refund entry.

ebay do not say lie that deposited the proof is there . this was not expected from ebay.

i ordered a watch on ebay. while booking expected date of delivery was coming as 03june, however after booking the order it changed to 11th june. i had to try hard to contact ebay team as there is a long wait of 1 hr on their toll free number, same is on chat. my order reached blue dart office on 4th june. i ordered it to gift someone special. as i had to have that watch on 4th june so i visisted blue dart office scetor 11 panchkula on 4th june to collect my order. i opened the order at blue dart office and i found the fossil watch box empty. i called up ebacy and thay said the will investigate it and they will refund me amount. after two days i received a call from ebay stating that they are working on this. after that i never received any call from ebay. yesterday, i contacted ebay through chat after wait of 1 hour, their representattive told me that they would get back to us within 48 hours and she ended my chat abruptly without giving me resolution. i e-mailed ebay and there is no response till now. it is harrasment for me as i oredered the watch by checking date of delivery. however my order was not delivered to me. i had to gift it to some. it wassuch an embararrasment for me. moreover i paid through credit card emi. my statement will be generated after few days and i'm charged intereret on that. so i will have to pay that as well i want my amount back with interest amount and that too before my statement gets generated Claim ID: 522910 PaisaPay ID: [protected] Item number: [protected]

ebay helped the seller cheated me ! my ebay id: zqyan1978 the seller id: connersx the item number:[protected] I have chated with ebay online live chat but ebay still help the seller cheat me because ebay only know how to charge sellers ! Everyone check the details of the ebay live chat with me and they end the chat by theirself without any notice, ebay are rude about their service ! I WITH THE EBAY ONLINE LIVE CHAT DETAILS: THE Customer Support Chat Transcript - SR# 1-[protected] Jhoreen 16:31:20 Welcome to eBay Live Help, my name is Jhoreen. How may I be of assistance? zqyan1978 16:31:47 [protected] zqyan1978 16:31:53 the seller asked me return the wrong item and said ? he will send the correct one to me and he will refund the carriage and he will pay to send me this one?. i have returned the wrong one to the seller and i have paid the return postage £12.98 and i have upload the receipt about the postage. but the seller didn't do anything ( he does't send the correct item and pay me the returned postage and no any more message about it.) i believe he cheat me and i lost £12.98 for the returned postage. what can i do now? it is no my fault . it is the mean any seller can cheat buyer ( seller cheat buyer to return the wrong item and said he/she will pay the returned postage but seller didn't pay the postage. ) please give me the right answer an i will post the coment on facebook.thanks zqyan1978 16:32:49 please check the message what the seller said. Jhoreen 16:34:11 Hello. I'm sorry to hear about what you have experienced with the seller. Let me assure you that this is a violation against eBay rule. To further assist and advise you on this matter, I need to connect you to our Trust and Safety team. Let me assure you that they can review the previous chat so you won't need to repeat yourself. Jhoreen 16:34:24 Would it be fine to connect you to them now? zqyan1978 16:34:44 yes please Jhoreen 16:37:49 Thanks for confirming. Kindly stay on the line as I connect you to them. Rowena 16:38:25 Welcome to eBay Live Help. My name is Rowena. How may I be of assistance to you today? zqyan1978 16:38:36 the seller asked me return the wrong item and said ? he will send the correct one to me and he will refund the carriage and he will pay to send me this one?. i have returned the wrong one to the seller and i have paid the return postage £12.98 and i have upload the receipt about the postage. but the seller did do anything ( he does't send the correct item and pay me the returned postage and no any more message about it.) i believe he cheat me and i lost £12.98 for the returned postage. what can i do now? it is no my fault . it is the mean any seller can cheat buyer ( seller cheat buyer to return the wrong item and said he/she will pay the returned postage but seller didn't pay the postage. ) please give me the right answer an i will post the coment on facebook.thanks zqyan1978 16:39:24 item:[protected] Rowena 16:40:03 Please bear with me for a minute or two to check your previous conversation with the other representative. zqyan1978 16:40:05 i have sent 3 emails about that but you don't care about that. zqyan1978 16:40:18 that is fine Rowena 16:41:30 I'm sorry to hear this has happened to your purchased item. I know that this matter is really important. Allow me to check this for you. zqyan1978 16:41:48 ok, thanks Rowena 16:44:16 I appreciate the chance to check this for you. Would it be okay to put you on hold for 2 minutes? zqyan1978 16:44:32 yes please Rowena 16:47:33 Thanks for waiting. zqyan1978 16:48:01 no problem thanks help Rowena 16:48:10 As I have checked, I can see that your payment have been refunded. Rowena 16:48:33 Have you tried to check your PayPal balance? zqyan1978 16:48:41 yes, but how about the returned postage zqyan1978 16:49:12 the seller said he/she will paid the returned postage zqyan1978 16:49:42 but the seller didin't pay me the returned postage zqyan1978 16:50:20 please check the seller's message what the seller said ! zqyan1978 16:54:24 please don't let me know the seller is right and i will tell everyone sellers can cheat buyers on ebay. zqyan1978 16:56:08 the seller's message is the best evidence about how to cheat me Rowena 16:56:40 Thank you for waiting patiently and my apologies for the delay as I have encountered technical issues on our end. Rowena 16:57:04 May I know where did you receive the messages, is it through eBay or through your personal email? zqyan1978 16:57:42 through ebay when i open the case zqyan1978 16:59:12 did you check the seller's message? Rowena 17:01:04 Thanks for waiting Y Ziqiang. Rowena 17:01:25 Upon checking you account, I can see that this matter needs the attention of our specialised team and in order to further assist you, would it be okay to transfer you directly to them? Rowena 17:03:49 I don't mean to rush you but if you're in the middle of typing, please send it. I just want to make sure that you are still connected. zqyan1978 17:05:40 yes please Rowena 17:07:04 It's great to know that we're still connected and my apologies for the questions but I wanted to make sure we didn't get disconnected. Please stay connected while I'm transferring you. zqyan1978 17:07:21 fine zqyan1978 17:09:36 ok thanks Alvin 17:10:56 Welcome to eBay Live Help. My name is Alvin. We are dealing with an unusually large number of inquiries at the moment. Please be assured that your business matters with us. Please give me 2 minutes to read what you've discussed with my colleague. zqyan1978 17:11:31 that is fine Alvin 17:14:06 Thank you for waiting. zqyan1978 17:14:25 no problem Alvin 17:15:00 I understand the seller promised to issued a refund including the return cost but did not issue. zqyan1978 17:15:52 what you can do it for me? Alvin 17:18:03 I understand why shouldering the return postage cost is inconvenient for you. Please understand that under the terms of the eBay Money Back Guarantee policy, it is the responsibility of the buyer to cover the cost of return postage. You might be pleased to know though that sometimes, sellers are willing to fund or part-fund the cost of the return. They do this to heighten customer service on the site and to encourage an environment of putting trading partners first. It also increases their positive feedback and goes a long way for their seller standards. This is something which both of you can discuss so we suggest you contact your seller for possible refund. Alvin 17:18:33 I suggest that you contact the seller and talk about what happened. Alvin 17:18:53 You can request the trading partner's contact information by clicking the link below: http://www.ebay.co.uk/sch/ebayadvsearch/?_sofindtype=9 We'll send you an automatic email with the trading partner's contact details. At the same time, we'll also send the seller your contact details as we feel it maintains trust and fairness on eBay if members are aware that another member has asked for their contact information. zqyan1978 17:19:30 i have contacted the seller by emails but nothing happeed. Alvin 17:19:45 Have you tried via phone? Alvin 17:20:40 I really want to issue the refund for the return cost, however, please understand that Money Back Guarantee only covers the refund for the amount of the item and the original postage cost. zqyan1978 17:21:01 i don't have the phone number, i don't like to do anything outside of ebay .it is the mean the seller can cheat buys on ebay, zqyan1978 17:21:44 you just tell me is sell can say anything on ebay. zqyan1978 17:22:16 is it the mean seller can cheat buyers? Alvin 17:22:52 What I can do is to report this seller to the relevant department. zqyan1978 17:23:30 i did everything in ebay through ebay. who pay the return postage? is it you? Alvin 17:23:40 This will allow our Trust and Safety team to thoroughly investigate the seller and take the appropriate action; this action can include restriction or suspension on his account. zqyan1978 17:24:16 just tell me who pay me. Alvin 17:25:23 To be honest, the seller should issue your refund. zqyan1978 17:26:57 are you only know how to charge seller? i will copy the whole message on ebook. that us see what will happen. Alvin 17:27:04 Please understand that I cannot assist you any further as I’ve already given you all the information and available options to address the issue while referring to our existing policies. If there isn't anything else that I may help you with, I'm afraid that I will now be closing this session. Thank you for using eBay Live Help. System17:27:06 The chat session is being wrapped up. System17:27:06 The chat session has ended. System17:27:06 This chat was on 06/06/2014. All times in the above transcript are in the following time zone: (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London eBay Search: Advanced Search EBAY.CO.UK

I ordered a set of 5 gel pens by an EBAY seller called varsha.varsha, for Rs 89/- When I got the product, I found that the product's MRP (LEGAL MAXIMUM RETAIL PRICE) is only Rs 30/-. This means that this seller varsha.varsha charged me (FRAUDULENTLY) Rs 59/- MORE than the MRP. This is ILLEGAL, UNETHICAL and IMMORAL on the part of varsha.varsha and EBAY.IN I need an IMMEDIATE REFUND of Rs 59/- that the seller varsha.varsha OVERCHARGED me.

I have bought Sony Xperia SP mobile from ebay and it got battery swelling problem. As the actual seller of this product at ebay is sarf trading, I have sent the mobile to sarf trading servicing centre in chennai on 15th-May by bluedart courier. As per bluedart waybill number: [protected], my mobile got received by Ratheh on 17th-May.

But the sarf trading guys saying that they haven't received any mobile with my details. These guys are not giving proper response to my queries. I don't know how do i proceed now..

I ordered a watch on bay. firstly order was not delivered on time. when i collected order from ebay, it was empty. there was not watch in the box. its was a harrasment. i has to gift it to someone special. my whole plan was ruined due to ebay. they have a pathetic customer service. it takes one hour to connect with them

Hi Ebay, Order confirmation: PaisaPay ID [protected] As per ebay policy : complete refund if item not shipped within 5 days of payment, but in my case it was almost 10 days.then why i didnt get my money back and why u guys replying same thing again and again..I'm asking about my refund as per ebay policy and u replying me my tracking details and all..I want my money refund as per ebay policy.. I m asking you about late & again and again you are sending same message Regards, Nilesh Jha

I have raised ebay guarantee claim since last two months and it was supposed to be closed by 14 th April 2014. Till now I have not received those coupons. I contacted ebay customer care several times, and during chat, eBay person ends the chat without giving any information regarding claim progress. Ebay persons, keep saying that they have sent me coupons, when I asked them about those coupon number and dispatch date time of those, eBay persons simply disconnect the chat. On phone call also, those customer care guys keep phone on hold for around 20-25 minutes... So this time I am sending this message to all consumer forum websites, to inform them about this irresponsible behavior/Fraud by eBay. I have contacted ebay several times, but they have not answered my doubts and neither they have sent me coupons. My money is trapped with eBay and they just doing nothing for that claim resolution.

U have shopped atleast 10 times and all was good till last time. Last time I bought 3 products, 2 of which were bad chinese replicas which didn't work at all. I registered claim in paisapay, after 2-4 weeks they called up. Accepted fault and agreed for refund. Now again not cash refund but they would send half the value coupon for one product and full value coupon for another product. It was mutually agreed. They told within a week they will send coupon anand within a month I got to use them. I was like ok fine. Even after a month I got nothing. I called again, they told technical fault and will send coupon within 48 hrs. I was like am going out of country and instead of coupon I want cash to be paid back as I cannot puchte anything. They cut the call and nothing till then.

First of all their all coupon system is hugely faulty. How can they ill-legally keep money for weeks even if what they say I'd executed. Above that they never send coupons. I think it is internally sent out to relatives and kins of the employees of eBay. Never ever buy from them again. Once you pay, you can no way get your money back irrespective of what item you have got.

I had placed an order on 10th may, the last date for delivery is 20th may. But i has not delivered. So I requested refund. I asked many times in customer support, they said wait for 5 days, after that there is no reply from them. I tried to chat with ebay.in agent, they disconnected without any information. The details as follows,
Item id :[protected]
Item name : 2600 mAh USB Power Bank Wholesale rate
PaisaPay ID [protected]
Airway Bill Details:[protected]
Courier name: ON DOT COURIER AND CARGO LTD
Claim ID: 515793.

fraud by ebay, how can you sand a "motorola moto E" soft cover case of approx 70rs instead of my order of"Samsung Galaxy Grand Duos i9082 Soft Back Cover Case" of 205rs? i am very upset from ebay.in, ON CALL SELLER REFUSED TO ACCEPT THE FAULT, i want the immediate *replacement* or *refund*! hope you will help me ...Claim ID : 522048 PaisaPay ID : [protected]

Water can bottle water dispenser manual hand press pump is not working!! I want my money back..

Select issues type : item not working/broken
Preferred resolution : i want my money back

Claim id: 523446
Paisapay id: [protected]
Item number: [protected]

A purchase of Nokia mobile from a seller at ebay has led to an unauthorised use of my debit card details online. Immediately after making payment I received an email from ebay saying I needed to verify my purchase else my account will be suspended. This email has my ebay username and mobile purchase details. The link in the email required me to enter my debit card details but on submitting it showed an error. The next thing I know is that over Rs 1 lakh had been withdrawn from my account in one night for making online purchases at various websites like Amazon, Flipkart, snapdeal, Freecharge, Mobikwik and Ebay itself. My order for the mobile was confirmed but even after the maximum limit it was not shipped, confirming that the seller is a fraud. NEVER TRUST EBAY AS THE SELLER ON EBAY MAY JUST TAKE AWAY YOUR HARD EARNED MONEY BY FOOLING YOU THAT YOU ARE DEALING WITH EBAY.

Dear sir,

Its pathetic to state that, I have purchased Auxus Nuclea X OCTA CORE 1.7GHz MT6592 5" HD MULTICORE GPU 1GB RAM OTG iberry, on[protected], which was delivered to me on[protected].

I really regret to say that from day two onwards I have been facing bitter and crucial experience with my mobile as it was not working properly, which is functioning inappropriate .

The main issues which I have are 1. Rebooting automatically by itself. 2. Struck in between the calls and hanging the phone automatically. 3. Making Inappropriate alarms ( Not in a schedules time). 4. The display glass is coming out (which was not fix properly). 5. Opening applications automatically with out touching the screens.

As I have called to customer service and spoke which I representative, who told me to register the ticket, which I had already done online ( The ticket for your reference is : Ticket No: #469131) . In spite of doing all formalities, no one is willing to bother and concerned about my issue which make me to feel very bad and sour experience with iberry.

Its ashamed to say that I literally incurred loss of Rs. 13000/-, which is not a small amount indeed, unless until if you spent from your pocket.

In this regard I request you to please intensively look into my issue and do the needful.

Awaiting for your valuable and early response.

Thanks,
CH KESHAV
MOBILE NO:[protected]

respected sir CEO, fraud by you, how can you sand a "motorola moto E" soft cover case of approx 70rs instead of my order of"Samsung Galaxy Grand Duos i9082 Soft Back Cover Case" of 205rs? i am very upset from ebay.in, ON CALL SELLER REFUSED TO ACCEPT THE FAULT, i want the immediate *replacement* or *refund*! hope you will help me (please download the images) Claim ID : 522048 PaisaPay ID : [protected]