eBay.in Complaints & Reviews

Sir,

With due respect it is to inform you that i have received a fradulent mail in my rediffmail id from the ebay.com about some transaction of computer goods purchased which i had not done .

Pls suggest how to deal with this kind of fradulent transaction and stop this type of mail which is generated for further harresment.

The details are given below about this mail
MAIL FROM "PAYPAL" < [protected]@PAYPAL.COM
transaction id:YDX801QBJQY6ZEQEQ
U HAVE DONE A PAYMENT OF $867.48 USD TO GINGER FARRELL.

Thanks
Regards
Amitava karmakar
amitava.[protected]@rediffmail.com

I am very disappointed with such a big branded website like ebay.in ....

in may-june of this year ebay had this special offer were if you buy worth 20000 you can use there coupon code and get a 64 gb pen drive.
i bought a sony xperia P which was more than 20000 and used the coupon code and was able to place the order.
i received the phone within a week and was happy but never got the pen drive.
i contacted there customer support and they said that pen drive would be sent once the offer was closed and would take 45 days.. so i waited..
but never got the pen drive.. i tried to contact them through there online chat and every time i was told that there is delay and should get it by next week..
it's December now over 7 months and still have not received and still when i call there customer support they say that there is a delay and i should
get in next week... one of the customer rep told me that he have escalated the case and i should get a call back which i never did. escalation complaint number is 1-[protected] after waiting for one week and to no shock to me i still did not got it so called again and this time the new rep from ebay told me the same thing that there has been a delay but its been shipped and gave me a tracking number for blue dart... and guess what??? that tracking number doesn't exist and when i call the blue dart they said that they have not recived any package from there end and this is a fake tracking number.... i think ebay is working to make some big scam ... i just want to know how i can drag them consumer court and also get this issue to better business bureau...

my phone number is [protected]
i am from faridabad , haryana

i purchased two mobiles from ebay and got eligible for monsoon gift. but i haven't received gift from 5 months please help me on it

Dear Friends/ Consumers,

I take this opportunity to keep you informed about the so called reputation of the sellers who are rated "powersellers" with more than 90 Percent positive feedback. One example is LYRACOLLECTION which sells low cost items like toys starting at a price of 100 rs or so till expensive electronic items.

DO NOT BUY EXPENSIVE ITEMS ...especially electronic goods from powersellers such as LYRACOLLECTION.

All positive feedbacks mentioned are cooked up data by ebay or the seller to dupe customers to lose their money.

Please visit LYRACOLLECTION in ebay to know more.

i have purchased a mobile phone of samsung galaxy fit from ebay on 22 June 2012

my item no is[protected]

and at that there was a promotional offer of monsoonpromo2012

and they told me that i wuill get a free gift of transcend pendrive 16 gb and philips earphone but they didnt send me the gift till nw ,

whenever i call they inform me, that our executive will call u, after 2 - 4 hours but they never call me, and so i want u to help me out

my paisapay id is [protected]

my mobile no is [protected] and my email id is [protected]@yahoo.com

Hi,
I have purchased a mobile from ebay, my paisa pay id is [protected] . I bought this on 11th Nov-12. I have contacted ebay customer care when my item was not shipped after 5 days, they said it will be shipped before 19th Nov-12. I have waited till 19th but didn't get any notification about shipment. I tried to contact seller (phone & email) also but not received any response. Since 19th I am contacting ebay customer care everyday atleast twice thinking that somebody will help me out, but everytime I get new date from your executives. Day before yesterday they said please wait till 24th your refund will be initiated. Today when I saw there is no change I again called customer care and now he is asking me to wait for another 5 days. I have raised a claim also for refund for which claim id is 141942 but no action on that as well.
Please help me.

Dear Sir,

I placed an order for purchase of Morphy Richards Comfigrip 40739 Technology Steam Iron on eBay.in on 31/10/2012 and remiited the cost through credit card.
Solardigitalcam,the seller,contacted us over phone on 03/11/2012 stating that the desired model is not available with them & offered to ship another model of the product.But we refused & requested for refund the amount to which he agreed.
But till date,we have received no refund from ebay .
This online website has withheld the refund stating that the seller has appealed against refund.But the seller has informed that he has not made any appeal against refund The copy of mail from the seller to this effect is pasted below:

pp id: [protected]
FROM:
SOLAR DIGITAL CAM
TO:
[protected]@ebay.com

CC:
[protected]@yahoo.co.in
Message flagged
Monday, 19 November 2012 4:31 PM
dear sir,
this is my second email regarding this paisapay id. kindly approve the refund for this item .

--
regards
SOLAR DIGITAL CAM
HARSH NAGPAL


eBay is not responding to my requests for refund.It seem that the funds are withheld without any rhyme or reason & are being utilized by them whereas we are paying interest to the bank for the credit.
In view of the above,we request you to intervene & help us in getting the refund.


Regards,
surjit singh
[protected]

hi,
i had purchase a mobile-Motorola photon from the Ebay and paid full amount of it Rs.14000
but seller shipped that item from TNT courier service as "DATA CARD" without any insurance
that's why due to rough shipping mobile is totally broken
so i filled the case against seller in Ebay court & my claim id is 131148
Ebay guaranteed that they solve the case within 20 days, but today 23rd day but no any resolution or progress in the Case
so want to case against the Ebay to refund my full money

Dear SIr,

I online purchase through ebay "PHILIPS SHM3400 Notebook Stereo Headphone with Microphone For Computer Pc Chat" on 26th October 2012 and as they committed material suppose to delivery on 1st Nov 2012. Till today material not received. Since emails are in PDF file not able to attach with this compliant.

The below detail is extract from ebay email for your kind information and records.

This email confirms that you made a PaisaPay payment to the following seller for the total amount of Rs. 704.00 using City Union Bank debit card.

Seller:
gadzetz [contact seller]
Tarun Gupta
[protected]
[protected]@gadzetz.com

Please note that:

The seller is required to ship the item by 01-Nov-12 at the latest.You will get an email when the seller ships the item, along with shipping details such as courier name and airway bill number.
If the seller does not ship the item within the timelines, you will receive a refund of the amount paid. Learn more about PaisaPay protection.
Please get in touch with the seller for any queries related to shipping of the item.

Email from Ebay.com

You can view the details of your order and the seller's contact details below. You can also check the status of your transaction from the Paid with PaisaPay section in My PaisaPay.

Thank you,
PaisaPay

Track your order


Item # Item Title Quantity Price Amount
(Applicable shipping cost and taxes are included)
[protected] PHILIPS SHM3400 Notebook Stereo Headphone with Microphone For Computer Pc Chat
1 Rs. 649.00 Rs. 704.00
Selected shipping method: National Courier - Delivery outside seller's city
Net Amount Paid: Rs. 704.00

The seller will deliver the item to the following address:
MageshKumar Srinivasan
223/2, Keezha Theru
Kulathur Post & Taluk
PUDUKOTTAI, TN 622504 IN

==-=-=======================================================

Thanks & Regards,

Magesh Kumar Srinivasan
Intl No. :[protected]
My India #:[protected]

I brought a (Product from pay pai id [protected] ) on 31/08/2012, I had asked to

use the promotion code to avail gift but due to internet problem I could not make a payment

After that i logged in and I paste the promotion code but it was showing error.


"only once u can use the promotion code" Then I called customer care and I ask for the help.

he told me that no need to paste promotion code it is already u have pasted it u make the payment


the transaction on the site, I could not use the code.

consulting with customer care on 17/09/2012 I was told I will get the gift but I did

not receive any, on subsequent complaints and follow up with the

customer care I was told that gift will be dispatched within 7 working days on 29/09/2012 and later again it

was denied. now (7/11/2012) there telling that u did not paste the promotion code we can not do anything

Sir/Madam,

I am user from Ebay-India. I have a Problem to get a Promotional Offer Gift from EBAY INDIA -

My Ebay User ID: amaljas1 Registration Email : [email][protected]@live.com[/email] State: Tamilnadu



In Ebay, I Purchased a "Brand New Dell 15R N5050 Laptop Notebook i3 4GB 500GB DOS Warranty" (Item ID:[protected] item with the PaisaPay ID [protected] on 25-July-2012. For that I entered a Friendship day Gift Code "YOBUDDY013 – Samsung E2222 (Mobile)". And I confirmed that I am fully eligible for the gift by ebay care peoples . But still I wont receive the gift Item from my-side. Already 70days crossed from the purchase date. Kindly help me for this problem.

Previously I sent some emails ([protected]@ebay.com) on 10-September-2012 for the same. But no response from Ebay.

And on 29-September-2012 I sent a email([protected]@ebay.com) to the ebay promotional team for the same. for that also no response from Ebay.

I Queried many times through ebay toll free Number([protected]) for this problem. Here I mentioned the Service Nos and Customer Care Person Names.

Care Person---Date[protected]Service Nos

1. Bhavathi----10/9/[protected][protected]

2. Monish------13/09/[protected][protected]

3. Anand[protected]/09/[protected][protected]

4. Kalvin[protected]/09/[protected][protected]

5. Manish[protected]/10/[protected][protected]

6. Zaver[protected]/10/[protected][protected] and Praveen (Supervisor)

7. Afzal[protected]/10/[protected][protected] and Srinivas (Supervisor)

8. Hanish------05/11/[protected][protected]

9. Kharmjith----06/11/[protected][protected] (Supervisor)

Still I wont get the particular Gift. In my last Query, ebay Care peoples told that I will get the gift before 03-November-2012. But not get anything. I called again on 04-November-2012. Again the ebay care person Srinivas asked me for Next SEVEN days time to issue the gift. But i did not get.

Now they told the Gift Item not in market. So they will issue a cash coupon for the worth of the gift(Samsung E2222 Mobile). For that they need again NEXT 15 days.

Kindly consider this complaint and help me.

I have herewith attached a billing image for my purchase with the gift. Kindly find the complaint attachment.

Thanks & Regards,
J.Amalraj
0-[protected]
Trichy, Tamilndu.

Contact Details:
J.Amalraj,
41/A, SRT Flats,
Chatram, Trichy-620002,
Tamilnadu, India
+91-[protected]

This seller is , fool, cheating peoples ,sending fake items, fake bills, black marketing, things.

Beware, last time .He provide fake shipping details. and ships very late , and his details are

seller: electro-vision
Gowtham Boominathan
[protected]
electrovision.[protected]@gmail.com

Fooling peoples. He dont even pick up call, i ordered on 23rd october, no shipping done till now no, product received till now. Ebay also suck They dont even give proper reply. Say, wait wait,, i have been waiting since, many days, no refund, and nothing, False Ebay gurantee.


Ebay is of no use, Use flipkart , or other website which sends own product instead of these fake ,cheaters like gowtham bominathan

Ebay is cheating sometimes.

My ordered item id:[protected]
Paisapay id : [protected]

I placed order on 19th oct. The timeline for shipping item is 26th oct. My item not shipped within that time line. I mailed to the seller on 23rd oct at 12.57PM and also i called him. But the seller not responds. I mailed ebay customer support regarding this on 26th oct but they did not reply. I contacted customer support thorough mobile on 29th regarding this. They said within 48hrs my money will refund. But it’s not happen. Again i mailed regarding this on 30th oct. Still no reply. I called ebay customer support on 31st oct. The conversation happen more than 15 min. Finally they said to contact the seller. So I accept that and called the seller.
Seller Name - Gowtham Boominathan
Tel - [protected]
Mail : electrovision.[protected]@gmail.com

But he not respond. He not pickup my call. I tried contact the ebay customer support on 31st oct after that the call is on hold more than 15 min they also not pickup. After 17min the call automatically disconnected. So as per paisapay rules the seller not ship the item within time line means the will be refunded. Thats not happen. seller not respond. Ebay also not respond. Where is my money? I don't know. What can i do for this? Please someone help to get my money back. Refer the attachment.

I purchased item id[protected] on September 28, 2012 from seller nirajk11 who never answered my email or phone call after I made payment but he shipped the item on October 3 through DTDC AWB No. – Z74645428 and DTDC delivered it to a wrong place on October 4.
I contacted DTDC and they said that the person who delivered the item at wrong place have left the job.I emailed DTDC but I am unable to get any kind of help from them.
Paisa Pay initiated the refund as seller didn't marked shipped but they then told me that seller have showed us a proof and that I hae recieved the item and then I raised a claim through Ebay Gurantee and they did the same they called me and told me that seller have showed us the proof and that they are closing the case.
I asked DTDC for the DRS copy and I found out that no relation is mentioned by the receiver.
I have opened a case on seller as a last hope but I am not seeing any hope with it also..
I do not know what to do now...
I would suggest everyone out there that buy only from websites which offer cash on delivery option.

this seller has sold me a laptop (LENOVO G[protected] WITH BAG[protected] for more than MRP.and not at all responding to my words touching the matter...

I have bought an item from ebay. Then told me to deliver item within 1 month. When I contacted them after 1 month, they didn't respond and told me that it might take more days. Then still after 2 month, they are not able to deliver me. So I need my money back. When I contacted ebay resolution center , it told me that I have done payment using paypal so I must contact paypal. When I contacted paypal, they told me to contact ebay. When I have contacted ebay customer care , they told me to contact ebay.Com[international one], but I am unable to make isd call, and their india toll free number never picked up my call.So do the needful.

Regarding eBay global easy buy. When you place an order they do not ship it. 75% of my global easy buy orders have never been shipped. They give 10 days as shipping time and further take 7 days to make refund , in all nearly 20 days. Now if you take all the money from similar un shipped transaction and take that money, you can easily have enough money for you to run another business , maintain legal books or use that money for running cost daily expense

My complaint is,
1) Why do you take orders that you know you'll fail to ship
2) Once know it will not be shipped why do you take so long for refund. When you charge money instantly then return it instantly.
3) Even after my numerous email, they do not respond.

GEB[protected]

Hi,
This is regarding a complaint for the shopping I did on ebay.in with PaisaPay ID [protected].
The amount got debited from my account on 9th Oct 2012 but as of today i.e. after 1 week the transaction still shows as Processing.
I called up ebay customer service 3 times and each time I am told to wait for 24 hrs.
They are not even ready to refund the money nor are ready to process the order.

The shows that the EBAY GUARANTEE is a FRAUD.

Is there any way I can escalate this.

Thanks,
Hanish Nair
[protected]

I purchased the Morning Walker machine for my aged Dad from Ebay.in Details as below:

Name: Walker Jogger Walking Machine Morning Chi Exercise Equipment icod
Item code:[protected]
Dated: 11th Sept
Delivery type: FREE Flat Rate Courier - Delivery anywhere in India
Payment done: PaisaPay ID [protected] dated 1th Sept.

I suppose to receive parcel by and before 19th. I felt lucky to see parcel on 19th and demanded with delivery charges by courier guy. I got the feedback that DTDC that they have tie-up with EBAY but parcel is directly from seller. so I have to pay the money. I had purchased the product from Ebay and expected free delivery as mentioned.
I refused to pay the extra money and returned the parcel and opened the refund case with Ebay.

Even though I opened the refund case and not confirmed item received, I got the mail by ebay on 25th saying "This is to inform you that the item "Walker Jogger Walking Machine Morning Chi Exercise Equipment icod "[protected] has been treated as received by you."
I felt very cheated seeing this mail as how the system in ebay works. The payment to seller has made even before acknowledging refund case.

Till date 7th Oct, I got two calls from Ebay saying we will contact seller and look after refund with no positive response. I had to call 5-8 times so far and every time the same feedback.
I am still waiting for my refund. Neither I will deal with ebay in future nor recommend anyone to go for it. Very unresponsive in terms on conflicts.

Please help in my refund in this cheating case as I am not receiving promising feedback from ebay. My money is blocked since 28 days.

Dear all,
I have made on-line purchase transaction on 1/10/2012 on EBay's on-line shopping for a purchase of micromax A100 model smart phone ( paisapay ID [protected]) for an amount of Rs10199.00 through icici online bank transfer. The payment has been transferred to EBay instantly as hot payment. I have verified with my banker's side that the payment has been passed to them. After so many calls and mail there is no response from EBay. simply they are saying the payment has not been received because of some technical problem of theirs. I am totally disappointed about the attitude of such a big on-line company. I want the transaction to be cancelled and the money to be refunded immediately.
Regards,
Avudainayagam.B