Ecom Express — Awb no.[protected]

rahulsijariya

from Agra, Uttar Pradesh

Jun 4, 2021

Address:

Duplex 224 Heavens Life Katara Hills Bhopal, 224

Still waiting for delivery very bad services of ecom, every day making it delay. Still the shipment have not been delivered..

Please let us know where to make complaint. I am going to cancel the order already, already informed to shippers never use this services.

My shipment was lying to hoshangabad since 20/05/21 to 27/05/21.

And when I was calling during this period then they were telling us to wait till 24/05/2021.

And on 29/05/21 they update the wrong status as wrong address, and from that day they are telling everyday tomorrow the shipment will be delivered.

But today is 04/05/21 but still my shipment is not delivered. If you loss the shipment then please update to website.

Ecom is harrassing me mentally, because they tell us lie every day. But no one work on their commitment..

Request to ecom please update the actual status
.

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Ecom Express customer support has been notified about the posted complaint.

Jun 05, 2021

Updated by rahulsijariya Ecom have very bad customer services, still my shipment have not been.delivered to us, and every ecom.make new story and informed us.

But I am requesting to ecom again of they loose my shipment or my shipment.have.been stolen then please update very, they should not talk like this.

Due to this I am frustrated too much and I have zero response from their side.

No warehouse no ecom.can provide, ecom is unable to provide me mobile no..of delivery location.
P
I feels it's cheating.shippers company

Jun 06, 2021

Updated by rahulsijariya Again the shipment have not been delivered by today, as yesterday evening when shipment was not delivered, then ecom express was telling to wait till tomorrow, but again the shipment has not been delivered, ecom express have lying staff, who make and added new comment.

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Comments

Anunya

Jun 5, 2021

S very bad delivery last 25 days Iam waiting for my products

Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 6, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Team Ecom Express

rahulsijariya

from Agra, Uttar Pradesh

Jun 7, 2021

Still waiting, really disappointed with ecom express, they never tell truth, if they used my product then they should update the same, should not play like this.

No one is telling truth.

All cheaters liers at ecom express.

rahulsijariya's [Complaint's author] reply, Jun 8, 2021

From 20th May ecom express is making us fool, whenever I called to customer care they always says please wait will be delivered soon, ecom express customer care executive can not provide address of local delivery center even they don't provide the contact details of local delivery center, my shipment arrived to Bhopal on 28th may 2021, and they have not delivered my shipment till 8th may, whenever I called him and they always says please wait till 8 pm, they don't provide the local delivery center details otherwise I can contact directly to there, they are not able to deliver the shipment even in one month.

Very bad shipping / courier company.