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Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 16

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P
pramodch
Mar 21, 2023
Mar 23, 2023
This thread was updated on Mar 23, 2023
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Delivery not received yet ofd lock applied

Respected sie,
My awb no is [protected]
And my order was shipped on 17yh march 2023 and i didn't recive any call or the shipmemt was not brought to my address and it has been 4 days that my order is not delivered till now. and now my package is in OFD locked stage but no action has been taken yet and i have to get that courier urgently.
Please help me.
Thank you
sunny pramod...
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Susantaaa dutta
from Churachandpur, Manipur
Mar 21, 2023
Mar 23, 2023
This thread was updated on Mar 23, 2023
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Delivery Boy Frodly Mark My Shipment Delivered Tracking id2060926854

The delivery boy did not give me the parcel and marked it as delivered without my permission. It is completely inappropriate and out of order. I will not take the shipment, make some arrangements or I will be forced to file a police case...
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M
Mar 19, 2023
Mar 20, 2023
This thread was updated on Mar 20, 2023
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I am complaining about my order not delivered to me.

Address:jhuti more

Out for delivery msg flashed on my phone dated 13/03/2023. No delivery was even attempted for the same. They only rescheduled the delivery everyday till 18/03/2023.
In between only one attempt was made to share my OTP over call itself without any delivery so i rejected strongly on 14/03/2023.

Now on tracking order status it is showing OFD LOCK.

PLS RESOLVE THE ISSUE ASAP.

regards...
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5
511_Bandi Sireesha
Mar 19, 2023
Mar 20, 2023
This thread was updated on Mar 20, 2023
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The delivery person didnt called me and updated the status is he attempted to deliver the product but he didnt even called me

I need my product as early as possible....
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H
himanshu9403
Mar 18, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Product missing in the package

I ordered gold coin 0.5 gram * 6 qty from Ajio vide order no. FN[protected] which was dispatched from ECOM vide AWB [protected] and package was received on 17.03.2023. When I opened the package only 1qty gold coin was in the package and rest 5 qty was stolen by the courier company. Request you to provide the resoluton as soon as possible by investigating the matter.This is not fisrt time the ECOM is doing this. I saw in past that the delivery...
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A
Anas030303
from mumbai, Maharashtra
Mar 17, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Attempt and issues in delivery

Hello, this is shaikh anas 2 days back i ordered a watch from firebolt and got to knew that the delivery/courier partner is ecom express what the issue is with thr delivery boy they can't even do their job properly and making your super bad company value and downgrading it .
I got a call from delivery person that are u at home i m coming for delivery and suddenly after 10 min i got a message that

"Your order was undelivered...
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Shubham443246
Mar 17, 2023
Mar 23, 2023
This thread was updated on Mar 23, 2023
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Complaint about delivery of shipment 410000444236

I am writing this complaint to express my disappointment and frustration with the delivery of my shipment[protected]. According to the tracking details on your website, the delivery was supposed to be done by 14th, but it has been three days, and the product is not delivered yet.

The tracking details show that the shipment is out for delivery, but the delivery partners never called, which is completely unacceptable. Moreover,...
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A
Amit kumar 88
Mar 15, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
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Product 3129093816 showing delivered but actually it's not delivered

Address:602 Vijay residency iii D wing kavasar thane west 400615

Hi i have ordered product for fire boltt on 6th of march 23, where courier partner was ecom express.

as per ecom portal product deleved to 10 mar 23. this product was otp based, no deliver boy come/call to me for that and there is no entry in society entry register.

customer care of both ecom and fire boltt are not helping multiple emails has been sent to them.

Details are below.

Order...
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7
70409
Mar 14, 2023
Mar 15, 2023
This thread was updated on Mar 15, 2023
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Product not delivered, OFD lock applied

I had placed an order on Nykaa on 10th Feb and I was informed that the parcel was out for delivery on 12th Feb. I haven't received any call or messages from delivery partner and I was at home all day yet I can see on the tracking that delivery attempts has failed and OFD lock has been applied. Kindly dispatch my order as soon as possible....
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A
anoopsebu
from Mumbai, Maharashtra
Mar 14, 2023
Mar 15, 2023
This thread was updated on Mar 15, 2023
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Package still at delivery center after 7 days

Address:Infopark Ernakulam

Tracking Id [protected].
The shipment is at the delivery center - Infopark Ernakulam from 6th March 2023 and I have not received any call from the delivery agent. On calling, Customer support automated message says it will be delivered in 24 hours. On 13th when I went to the delivery center, they told me it has been returned because they did not have anybody to send it to my address. According to them, I was not called before returning...
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N
Nansini
Mar 10, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
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Not received otp

I have not received any OTP for my adidas order. The delivery boy refused to deliver the order without OTP. We waited for 20 minutes still no OTP. Ecom express please do something ....
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J
jyotsna.panwar
Mar 9, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
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Non delivery of order (Ofd lock applied from last 25 days)

Address:Visakhapatnam, Andhra Pradesh

My courier had reached Visakhapatnam on 13 Feb 22 and still has not been delivered. It is showing ofd lock applied . No response from customer care.
The order details are as follows:-
Tracking number :- ALJQB[protected]YQ
Local courier tracking number :- [protected]
Local courier:- Ecom express limited...
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D
Dibyatheking
from Balasore, Odisha
Mar 8, 2023
Mar 10, 2023
This thread was updated on Mar 10, 2023
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Didn't receive call when he out for delivery

Address:Panapana

Didn't receive call when he out for delivery...
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V
varinderoneplus
from Bhadson, Punjab
Mar 6, 2023
Mar 7, 2023
This thread was updated on Mar 7, 2023
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Courier stuck on delivery centre.

I ordered a product from Delhi. And after 3 days it arrived at delivery centre PATIALA. 4 days have gone and still they not delivered my courier. What a pathetic service provider....
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S
sreelakshmivishnu
Mar 5, 2023
Mar 7, 2023
This thread was updated on Mar 7, 2023
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Product not delivering to my customer

Address:Mavelikara

Not delivering product to my customer...status shows delivery attempt failed... But no delivery attempt was made by delivery boy...please deliver my customer's order...Delivery location in Arattupuzha, Alappuzha but product was ln Mavelikara
Tracking id - [protected]
Customer name - Rajesh kumar
Delivery location - Arattupuzha,
Alappuzha...
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P
Pankaj673
from Jaipur, Rajasthan
Mar 4, 2023
Mar 6, 2023
This thread was updated on Mar 6, 2023
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Return not pick up

Address:Pankaj soni Village lalana post paota district jaipur rajasthan pin 303106

My ajio return I'd is #rt[protected] not pick up by delivery boy he demanded money I'm not given money then he not pick up my return what i do...
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M
Mj bhai
from Manali, Himachal Pradesh
Mar 3, 2023
Mar 6, 2023
This thread was updated on Mar 6, 2023
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This is not original product that I order . I ordered flexible and auto rotational selfie stick look like Gimble but thisisnotreal

Ecom is fake service providers, Amazon’s ₹299 Product in ecom ₹999 so layer and show some thing or gave some thing .I want cash back because this is not product that I want or Ordered...
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P
Peeyush Singhal 08
from Jhunjhunu, Rajasthan
Mar 3, 2023
Mar 6, 2023
This thread was updated on Mar 6, 2023
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Delevery not completed

मेरा ऑर्डर id SHID-1259318 और ट्रेकिंग id [protected] है। मेरा ऑर्डर 26 fab को डिलीवर होना था लेकिन अभी तक न तो डिलीवर हुआ और न ही किसी डिलीवरी वाले का कॉल आया । और ऑर्डर को ofd lock में डाल दिया । क्या...
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A
Avilson Kujur
Mar 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about fake product delivery.

Address:Ambah

Order ID- UN[protected]
Tracking details- Ecom Express/[protected]
Product packaging is from Flipkart but i didn't order anything from Flipkart on Feb 27, 2023.
Please resolve my problem and pleas refund my payment....
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M
manorama_m
Mar 3, 2023
Mar 6, 2023
This thread was updated on Mar 6, 2023
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Ecom Express tracking ID_2059799965_ delivery delayed unnecessarily for too long (NO UPDATE)

Sir / Ma'am,

I am Miss. Manorama and this is in regards to my shipment from Nykaa Cosmetics Order number: NYK[protected], dispatched through Ecom Express AWB no: [protected] on 28th Feb 2023' and it reached near to my delivery address i.e. 85 Podar Centre, Podar Corporate office, Ground Floor, Parel Post Office Lane, Dr. Ambedkar Road, Parel (east), Mumbai - 400 012 on Dated: 01st March 2023 (Wednesday) early morning...
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