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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 21

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A
Aadira
from Kalpetta, Kerala
Dec 21, 2022
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Delay issue

I ordered a dress from MEESHO and the courier was by Ecom express.
The delivery date was 14/12/22 but it's not delivered till date.
Please make it fast please....
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A
Aadira
from Kalpetta, Kerala
Dec 21, 2022
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Delay of parcel

The delivery date was 14/12/22 but it's not delivered yet today is 21/12/22.
Even I tried a lot to contact by mail but no response from their side....
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Sir/mam, My order for AWB NUMBER : [protected] has not been delivered yet, i did not even receive a single call from the delivery executive... Please Notify the delivery executive to call my number before delivery as it is very urgent . So, i request you to deliver my product TODAY as soon as possible as it is urgent....
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M
manu56436
Dec 20, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
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Deliver The Package Quickly without any further Delays

Sir/mam, My order for AWB NUMBER : [protected] has not been delivered yet, i did not even receive a single call from the delivery executive... Please Notify the delivery executive to call my number before delivery as it is very urgent . So, i request you to deliver my product TODAY as soon as possible as it is urgent....
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A
ASWIN K J
Dec 20, 2022
Dec 22, 2022
This thread was updated on Dec 22, 2022
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I had a shipment which was never attempted for delivery

My shipment reached the delivery center on 19th but they didn't attempt the delivery and posted and update saying address and pincode mismatch and asked me to update it again. So I updated my address again and scheduled a reattempt on the next day that was today. Today morning they updated the status as ofd lock without attempting a delivery again. What the hell is wrong with these guys? Other couriers deliver my parcels and packages without...
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B
Bhavesh7286
from Navsari, Gujarat
Dec 19, 2022
Dec 22, 2022
This thread was updated on Dec 22, 2022
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Not receiving my order due to not receiving otp(Ecom Express)

Address:Kothamdi, Navsari,Gujarat-396445

Hello Sir,
I placed my order from adidas.com. Which I was about to get today but I was not receiving the OTP on my registered mobile no. due to which the delivery boy did not give my courier to me.
My AWB no. - [protected]
Order no. - AIN[protected]
My registered mobile no. - [protected]

Please help....
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C
coolvin
from Tumkur, Karnataka
Dec 19, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
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Product was not delivered yet

I ordered product from jiomart on 11/12/2022 and it's delivery date is 14/12/2022. But the shipment was not delivered yet.Its delivery partner is Ecom express. I complained jiomart by calling them and they registered complaint but it was not usefull. But there is no response from courier service(Ecom express).

Product details:

Order number:[protected]A
Tracking ID: [protected]
Shipment number:...
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G
govinds
from Delhi, Delhi
Dec 17, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
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Shipment delivery not done

Awb [protected] shipment is lying at delivery center since 3 days and still delivery is not attempted and whenver i call the customer care number all i can hear only is IVR voice.
Im unable to connect to customer care at any point with the given customer care number ie; [protected] and this is one of negative experience i had to face with Ecomexpress.
Request your kind intervention in this matter and improve the process ...
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H
Hanuman Kedia
from Hyderabad, Telangana
Dec 13, 2022
Dec 14, 2022
This thread was updated on Dec 14, 2022
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Fraud in delivery

I have two consignments from payback ( Ref no. [protected] and [protected] ) which were not delivered to me but as per seller it was delivered on 09th December 2022.
I tried calling E com customer care[protected] and sent mail but no response....
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L
Lokesh2367
from Bhagalpur, Bihar
Dec 12, 2022
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About my salary

Address:Bholsar ekchari kahalgaon Bhagalpur

I'm delivery boy job in kahalgaon DC my dp is o397930 and dp 84907. My salary are hold from 2 month and kahalgaon dc abhay sir didn't take any reason to solve my problem they abused me. I request you Ecom express please clear my salary...
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P
Pranav Samadhiya
from Gwalior, Madhya Pradesh
Dec 11, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
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Redirection of my product

I have ordered my product on mi on 8 dec 2022 and i have seen my tracking status with awb number [protected] but it is showing rto lock and my order is being returning from delivery centre and they haven't call or tried to contact me at all and i wanted it to be delivered as soon as possible...
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S
Shymala Dakuri
Dec 10, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
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Could not deliver my package because delivery person was new to the city

Address:Ahmednagar

My name is shyamala, I ordered a beauty product from Nykaa and it's delivery partner is ecom express . Awb number [protected]. It was to be delivered yesterday, but the delivery agent was new to the city and he couldn't find my address, I opted for the next day delivery, that was today, but unfortunately same thing happened, I didn't get any phone call from the delivery agent, but at 1.39 p.m got the message that it couldn't be delivered....
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I
Imran M. H
Dec 9, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
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Am received different product I need to return that product and also need refund... That package have not seller address also...

I am received different product need to return and refund my money... That package have not any detail like seller detail... Return code and extra... I talk to delivery boy and supervisor also they are answering very rude... When i received that package that time i informed also its not my product so please return it but they not respond me...
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H
House of Makeup
Dec 9, 2022
Dec 10, 2022
This thread was updated on Dec 10, 2022
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Pickup done by courier end

Address:5th Floor Ranis Landmark Jivdaya Lane Ghatkopar West Mumbai

Hello,

I have received 2 orders from amazon or pickup from ecom express but they do not pickup, and order will be cancelled. then again tomorrow order received. but still same problem not pickup boy come pickup location. too poor service from ecom express side and no contact no no customer support....
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F
Fathima Manal
Dec 9, 2022
Dec 10, 2022
This thread was updated on Dec 10, 2022
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Delivery Delayed.

Website:Ecom Express

My AWB No: [protected], has been delayed for more than one week. They have not updated the tracking status in their website. They don't have a proper customer care service, they're not picking or willing to talk about it...
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L
Lokesh2367
from Bhagalpur, Bihar
Dec 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about my salary

Address:Kahalgaon

I'm delivery boy job in kahalgaon DC my dp is 397930 and DP84907 my salary are hold from two month.

Clear my salary

Thank you...
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M
Midhuna satheesh
from Trivandrum, Kerala
Dec 8, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Delaying

My product reached kochi at 6.but i didn't receive my product yet...
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V
Varun A
Dec 7, 2022
Dec 9, 2022
This thread was updated on Dec 9, 2022
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Reverse pick up not completed

Address:Manyata tech park H2 block nagarwar ANZ building

RESCHEDULE the reverse pickup of your O(1) INDIA PRIVATE shipment AWB [protected]. Share code with agent ONLY if you want to RESCHEDULE-Ecom Express code 8375

Return Material not picked up please check update....
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M
Malwinder singh batth
from Malerkotla, Punjab
Dec 6, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
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Cancelled my order

Address:Village Bathan

My Amazon India Oder AWB[protected]
Was undelivered
Reason show that you refused to accept it ?????
What is this
Your currier boy call me and ask to Otp to refused today only but I don’t share the Otp then I receive this sms this was happened as on Sunday
From Monday till the till am call to currier boy but not picked calll
What is this ???...
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R
Rahul Bevoor
Dec 4, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
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Order from adidas.in

Address:India

I have ordered from adidas.in on 1st dec but it was not shipped till 4th dec later it got cancelled twice saying pickup failed shipment not ready twice
Please resolve this issue
[protected] my tracking id...
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