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www.ecomexpress.in
1.8
Updated: Aug 20, 2025
Complaints 6467
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1268
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5199
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Ecom Express reviews & complaints page 25

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L
Lokesh2367
from Bhagalpur, Bihar
Dec 8, 2022
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Address: Kahalgaon

I'm delivery boy job in kahalgaon DC my dp is 397930 and DP84907 my salary are hold from two month.

Clear my salary

Thank you
Dec 12, 2022
Complaint marked as Resolved 
Company doesn't take any steps to resolve my complaint. Company ignoring my complaint
Ecom Express customer support has been notified about the posted complaint.
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    M
    Midhuna satheesh
    from Trivandrum, Kerala
    Dec 8, 2022
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    My product reached kochi at 6.but i didn't receive my product yet
    Ecom Express customer support has been notified about the posted complaint.
    View replies
    Dear Midhuna,

    Greetings from Ecom Express

    We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

    Regards,
    Reply
    Midhuna satheesh's [Complaint's author] reply, Dec 8, 2022
    When will I get my parcel
    Midhuna satheesh's [Complaint's author] reply, Dec 8, 2022
    9503408088
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      V
      Varun A
      Dec 7, 2022
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      Address: Manyata tech park H2 block nagarwar ANZ building

      RESCHEDULE the reverse pickup of your O(1) INDIA PRIVATE shipment AWB [protected]. Share code with agent ONLY if you want to RESCHEDULE-Ecom Express code 8375

      Return Material not picked up please check update.
      Ecom Express customer support has been notified about the posted complaint.
      View replies
      Dear Varun,

      Greetings From Ecom Express.

      Please accept our sincere apologies for the inconvenience caused to you due to delay in pick up. Please be informed that your return pick up has been completed today.

      You can write to us at [protected]@ecomexpress.in for assistance.

      Regards,
      Team Ecom Express
      Reply
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        M
        Malwinder singh batth
        from Malerkotla, Punjab
        Dec 6, 2022
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        Address: Village Bathan

        My Amazon India Oder AWB[protected]
        Was undelivered
        Reason show that you refused to accept it ?????
        What is this
        Your currier boy call me and ask to Otp to refused today only but I don’t share the Otp then I receive this sms this was happened as on Sunday
        From Monday till the till am call to currier boy but not picked calll
        What is this ???
        Ecom Express customer support has been notified about the posted complaint.
        View replies
        Dear Malwinder,

        Greetings from Ecom Express

        We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Team Ecom Express
        Reply
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          R
          Rahul Bevoor
          Dec 4, 2022
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          Address: India

          I have ordered from adidas.in on 1st dec but it was not shipped till 4th dec later it got cancelled twice saying pickup failed shipment not ready twice
          Please resolve this issue
          [protected] my tracking id
          Ecom Express customer support has been notified about the posted complaint.
          View replies
          Dear Rahul,

          Greetings from Ecom Express

          We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

          Regards,
          Team Ecom Express
          Reply
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            P
            [email protected]
            Dec 4, 2022
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            Address: Bengaluru
            Website: Storozship

            I received a organizer cum card holder, that I never ordered from anywhere. While waiting for my order from Amazon I paid for it to find wrong product worth ₹749 ! Only to find the parcel with no company or vendor address to return the wrongly received parcel.the only information mentioned there was "storozship" send by ecom express. I googled it and found out a logistics company based in Bengaluru by the same name "storozship".
            I want to complain about this whole fraudulent act by "storozship" and "ecom express" and I want my hard earned ₹749 refund immediately.
            Kindly take strong actions again these fraudulent websites and companies.
            Ecom Express customer support has been notified about the posted complaint.
            View replies
            Dear Aditi,

            Greetings From Ecom Express.

            We regret for the inconvenience caused to you. We shall take up your concern with the Team to check with your shipper to contact you and assist you further.

            Regards,
            Team Ecom Express
            Reply
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              A
              ashu512
              Dec 3, 2022
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              My return request keep cancelling without informing me i ordered combo shoe from meesho hasten shop delivery boy promod came to deliver the product i found product incomplete one used shoe i got one is missing i got only empty box i placed return request same day on 20th of November 2022 but i didn't get any resolution since now
              Order id Sub Order ID[protected]_1
              Ecom Express customer support has been notified about the posted complaint.
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                S
                Shivam2819191
                Dec 2, 2022
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                I've ordered a product which is being delivered by Ecom Express through Airway bill no [protected] but not received the package yet. The tracking status shows ODF locked and undelivered but I've never received any call or SMS from the company regarding the delivery. Please look into the issue and resolve the problem immediately
                Ecom Express customer support has been notified about the posted complaint.
                View replies
                Dear Shivam,

                Greetings from Ecom Express

                We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                Regards,
                Team Ecom Express
                Reply
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                  M
                  manushi1234
                  from Thiruvananthapuram, Kerala
                  Dec 2, 2022
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                  Sir/Mam, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as soon as possible "Today Itself"...Since it is really Urgent . Also, Kindly Update the Status of my shipment.
                  Ecom Express customer support has been notified about the posted complaint.
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                    M
                    manushi1234
                    from Thiruvananthapuram, Kerala
                    Dec 1, 2022
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                    Sir/Mam, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as soon as possible "Tommorow Itself"...Since it is really Urgent . Also, Kindly Update the Status of my shipment.
                    Ecom Express customer support has been notified about the posted complaint.
                    View replies
                    Sir/Mam, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as soon as possible "Today Itself"...Since it is really Urgent . Also, Kindly Update the Status of my shipment.
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                      L
                      Lokesh2367
                      from Bhagalpur, Bihar
                      Dec 1, 2022
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                      Address: Ekchari bholsar

                      My name is lokesh kumar I'm delivery boy job in kahalgaon DC my dp is o397930 my salary are hold from 1 month please clear my salary
                      Ecom Express customer support has been notified about the posted complaint.
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                        M
                        manushi1234
                        from Thiruvananthapuram, Kerala
                        Nov 30, 2022
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                        Sir/Mam, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as soon as possible TODAY ITSELF. Also, Kindly Update the Status of my shipment.
                        Ecom Express customer support has been notified about the posted complaint.
                        View replies
                        Kindly Speed Up and Deliver My Package TODAY Itself, Its Really Urgent.
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                          M
                          manushi1234
                          from Thiruvananthapuram, Kerala
                          Nov 29, 2022
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                          Sir/Mam, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as soon as possible "Tommorow Itself"... Since it is really Urgent . Also, Kindly Update the Status of my shipment.
                          Ecom Express customer support has been notified about the posted complaint.
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                            S
                            sajid4537
                            Nov 29, 2022
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                            My name is C . BHARATH CHANDRAN. I orderd a NetMeds Product. That is coming through courier Ecom express..
                            The TRACKING ID is [protected]... There is no update Since the last 2 days.. It shows only Product "Not picked Up" as of Today.. 30 th November is the Delivery day. But i am not sure if it Deliver's on that Day... My Order was meant to be Delivered Tomorrow ... But the Order has not been Picked up yet ... and also i need the Product Urgently.. So, Kindly Speed Up and Pick-Up my Order Today Itself as It is Very Urgent.
                            Ecom Express customer support has been notified about the posted complaint.
                            View replies
                            Kindly Speed Up and Deliver My Package Tommorow Itself without any Further Delays.
                            Reply
                            Dear Sir,

                            Greetings From Ecom Express.

                            Please accept our sincere apologies for the inconvenience caused to you. As per the update, your shipment has been picked up and currently in transit and expected to get delivered by 3rd December.

                            Regards,
                            Team Ecom Express
                            Reply
                            Kindly Speed Up and Deliver My Package TODAY Itself, Its Really Urgent.
                            Reply
                            Deliver The Package Quickly Tommororw Itself without any further Delays
                            Reply
                            Kindly Speed Up The Shipment AWB NUMBER : [protected] and Deliver My Package TODAY Itself, As it is Very Urgent.
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                              M
                              manubi5674
                              Nov 29, 2022
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                              My name is C . BHARATH CHANDRAN. I orderd a NetMeds Product. That is coming through courier Ecom express..
                              The TRACKING ID is [protected]... There is no update Since the last 2 days.. It shows only Product "Not picked Up" as of Today.. 30 th November is the Delivery day. But i am not sure if it Deliver's on that Day... My Order was meant to be Delivered Tomorrow ... But the Order has not been Picked up yet ... and also i need the Product Urgently.. So, Kindly Speed Up and Pick-Up my Order Today Itself as It is Very Urgent.
                              Ecom Express customer support has been notified about the posted complaint.
                              View replies
                              Dear Manubi,

                              Greetings From Ecom Express.

                              Thank you for writing to us. With reference to your query regarding the Reverse pick up tracking number [protected], the said shipment has been pick up and it is currently in transit. The Expected Delivery Date of the said shipment is 3rd December.

                              Regards,
                              Team Ecom Express
                              Reply
                              Kindly Speed Up The Shipment and Deliver My Package TOMMOROW Itself, As it is Very Urgent.
                              Reply
                              Deliver The Package Quickly Tommororw Itself without any further Delays
                              Reply
                              Kindly Speed Up The Shipment AWB NUMBER : [protected] and Deliver My Package TODAY Itself, As it is Very Urgent.
                              Reply
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                                B
                                bhasitha
                                Nov 29, 2022
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                                Address: Bangalore

                                Please make my order get delivered, it is locked order id: AWB#[protected]
                                Ecom Express customer support has been notified about the posted complaint.
                                View replies
                                Dear Bhasitha,

                                Greetings from Ecom Express

                                We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                Regards,
                                Team Ecom Express
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                                  B
                                  bharath5963
                                  Nov 29, 2022
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                                  Sir/Mam, I'am C . BHARATH CHANDRAN I orderd a Netmeds product that's coming Through Courier Ecom express.
                                  The TRACKING ID id is [protected].. There is No update from this Order Since the last 2 days and It shows that My Product has "Not picked Up" as of Today.. 30 th November 2022 is the Delivery day. But i am not sure it will Deliver on that day. My Order was meant to be delivered Tommorow ... But the Order has not been "Picked-Up" yet ... and also i need the Product Urgently. So, Kindly Speed Up and Pick-Up My Package Today Itself as It Is Urgent.
                                  Ecom Express customer support has been notified about the posted complaint.
                                  View replies
                                  Kindly Speed Up The Shipment and Deliver My Package TOMMOROW Itself, As it is Very Urgent.
                                  Reply
                                  Kindly Speed Up and Deliver My Package TODAY Itself, Its Really Urgent.
                                  Reply
                                  Deliver The Package Quickly Tommororw Itself without any further Delays
                                  Reply
                                  Kindly Speed Up The Shipment AWB NUMBER : [protected] and Deliver My Package TODAY Itself, As it is Very Urgent.
                                  Reply
                                  Dear Sir,

                                  Greetings From Ecom Express.

                                  We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

                                  Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

                                  Regards,
                                  Team Ecom Express
                                  Reply
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                                    B
                                    bharath5963
                                    Nov 28, 2022
                                    Resolved
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                                    Resolved

                                    Sir/Mam, Kindly Speed Up My Package ( AWB NUMBER : [protected] ) and Deliver it to me as soon as possible "Tommorow Itself"...Since it is really Urgent . Also, Kindly Update the Status of my shipment.
                                    Nov 29, 2022
                                    Complaint marked as Resolved 
                                    Issue has Been Resolved
                                    Ecom Express customer support has been notified about the posted complaint.
                                    View replies
                                    Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as soon as possible "TODAY Itself"
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                                      A
                                      ashu512
                                      Nov 28, 2022
                                      Resolved
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                                      Resolved

                                      I have ordered combo shoe from Miso hasten shop delivery boy promod came to delivered the product on 20th November i found one shoe is missing and one is dirty shoe so i placed return request next day same delivery boy promod came and asked for OTP by saying that he has to update this return request he misguided me and he cancelled it ran away without pickup of product. I placed return request many times they are keep cancelling by themselves without informing me I want to know what kind of dilivery services how they can cancel by themselves without our consent
                                      I didn't cancelled any return pickup but they are doing without pickup
                                      Nov 29, 2022
                                      Complaint marked as Resolved 
                                      I didn't get any call from delivery boy i got call from e com delivery number +91 80 3500 9146 Then i got this message Courier partner has cancelled return pickup for Women Multicol... Click here to raise a new return request https://ltl.sh/7HCJZ1Zy - Meesho. No one visiting
                                      Ecom Express customer support has been notified about the posted complaint.
                                      View replies
                                      How can you close it as a resolved it still pending i didn't get any resolution still no pickup and my complain is pending
                                      Reply
                                      Ecom Express Customer Care's response, Nov 29, 2022
                                      Verified Support
                                      Dear Mam,

                                      Greetings

                                      Please share the image of the product to assist you.

                                      Regards,
                                      Ecom Express Team
                                      Dear Sir/Mam,

                                      Greetings From Ecom Express.

                                      Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address.

                                      Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

                                      Regards,
                                      Team Ecom Express
                                      Reply
                                      ashu512's [Complaint's author] reply, Dec 2, 2022
                                      No one visiting it's return request daily only i am getting messages but no one visiting to pick up
                                      This is the message i got
                                      Please keep your reverse pickup Order Number : 487832008152_1 of MEESHO ready, ECOM EXPRESS executive Ph: 08061914615 PIN: 2324 will collect it today
                                      Please keep your reverse pickup Order Number :[protected]_1 of MEESHO ready, ECOM EXPRESS executive Ph: [protected] PIN: 5371 will collect it today

                                      I got this message given number not working i tried so many times

                                      Without anyone visited i got one more
                                      message
                                      Your MEESHO return pick up[protected]_1 of Women FF Multicolo... failed as you were not available.Click https://ecxp.in/?q=[protected] for a reattempt. Ecom Express
                                      Reply
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                                        A
                                        Ajay186
                                        Nov 28, 2022
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                                        Provide invalid tracking number

                                        I ordered 23rd of Nov through flipkart. So I tried to track my order in Ecom express website. It says Invalid tracking number. My tracking number includes FDSP+10 digit number. I CONTACTed the CUSTOMER care support from Ecom express, they said "This is not a valid AWB number and it's not an Ecom express tracking ID like this he said." So I CONTACTed Flipkart CUSTOMER care support to re-verify my product delivery partner. They said, "Ecom...
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