Ecom Express Complaints & Reviews

For two days there is no update on my package. The last update was information received (Ecom) and it has been like that for the last two days. Customer care has no idea as well.

I was supposed to receive the order by 03rd Nov.

What kind of courier company keeps their consumer in the dark?
My AWB no. is [protected]

At least give me an update when will I receive it?...

It's been a week, my parcel has been put of OFD lock mode, i tried calling their customer care. It is completely hopeless, it does not give you relevant options to your problem and I couldn't even talk to their executive or any person for that matter. It says that I gave the wrong address when it is the correct one. I even tried updating my phone number multiple times but neither the delivery guy came nor did he call. I wanted my parcel last...

I got a defective parcel instead of lengha plsss return my 913...

I ordered an item from Reliance Digital on 22nd Oct and the shipment was made through ecom express with the committed delivery date of 27th Oct 2022. Later i received SMS from Reliance Digital stating delivery postponed to 28th Oct. Received another SMS on 28th Oct saying delivery affected due to unforseen circumstances and will be delivered on 31st Oct 2022.

Ecom express tracking website showed shipment in Transit in Chennai...

Iam a meesho seller, i already raised too many tickets in both meesho and ecom but no proper respones.

complaints:

they not properly pickup and not response to us. they are not scanning when taking a pickup order. and also they not properly returning canceled orders, RTO and returns.

Around 60 order valued 65k, we did not received any returns till now
but they put status in delivered without...

Sabse ghatiya sarvice hai ecom express ki isse pahle bhi maine order kiya tha aur wo wala rakh liya Salo ne Abe jab this Tarah se kam nahi aata to kyon karte hai logo ka paisha khate ho maine do baar order mangaya lekin ye sale use badal dete hai aur uski jagah Khali parshal rakh dete hai mera aaj ka parshal fir badal ke le aaya tha maine nahi liya ab mujhe mera parshal vapis karo...

My order has not been delivered. No one contacted for delivery it. I updated contact number, address everything but no one is contacting from last two days.

Now it says OFD is applied. Please deliver it by tommorow

Himani
Contact [protected]
Sector no 3
Near jhulelal park
335513, hanumangarh
Rajashthan...

Frequently i received lots of fake msg and calls from ecom xpress i didnt ordered anything but im always received msg from ecom courier pls take necessary action...

I have purchased from Campus website and immediately raised a return request after delivery on 4th October 2022. The Campus customer care created the return request on 5th October and Ecom express should collect the parcel within 4 to 5 days. Till date they didn't attempt for any pickup or update the status of the shipment AWB Number : [protected]. I have raised multiple complaints at Campus customer care but they could not do anything other...

Hello there,
I'm doing job in ecom express company as a delivery boy now a leave a job and company not giving me sallery I'm spending money from my self for petrol and other bike repairing expenses. Please help me by taking action against company and help me for getting back my sallery

With your regards,
Mehakdeep Singh
[protected]
[protected]@gmail.com...

My order has been out for delivery since last two days. Please deliver it today.
Order no [protected]...

Product is out for delivery from last two days but no one contacted to deliver.
Have updated my address and contact number still no response.

Tracking id: [protected]
Address: 12/A, Meera Bhawan, Civil Lines, Pratapgarh, UP- 230001
Contact Number- [protected]

Please unlock OFD and contact on my contact number as updated above.

So that I can get my parcel by today.
br...

My order has not been delivered. No one contacted for delivery it. I updated contact number, address everything but no one is contacting from last two days.

Now it says OFD is applied. Please deliver it by today.

Address: 122/A, Meera Bhawan, Civil Lines, Pratapgarh, UP - 230001
Contact number-[protected]...

I have ordered the product on 7th oct 2022 from first cry seller. So I tried to track my order in Ecom express website. It says Invalid tracking number. My tracking number includes FDSP+10 digit number. I CONTACTed the CUSTOMER care support from Ecom express, they said "This is not a valid AWB number and it's not an Ecom express tracking ID like this he said." So I CONTACTed First cry CUSTOMER care support to re-verify my product delivery...

I have a parcel coming from Ahmedabad. The parcel has reached pune on 17 th Oct 2022. Today being 22nd Oct 2022. The par el is still not delivered. Why is it taking so many days for you guys to deliver the parcel when It has already reached the destination hub?? 5 days to deliver the parcel from destination hub to destination address????
Please deliver the parcel asap.
AWB NO : [protected]....

Hi,
shipment [protected]. The issue is I am receiving daily texts regarding my shipment will arrive today but at the end of the day I am not recieving my product and being told that delivery was unsuccessful.just bcz of recklessness of your delivery agent, I am not getting my product. I even contacted nykaa they are saying this is the issue from the Ecom express end.

This is really bothering to a customer and frustrating...

Hi,
This is regarding shipment [protected]. The issue is that I received daily texts regarding my shipment will arrive today but at the end of the day, I do not recieve any and being asked to reschedule it for next day. I have to reschedule it again and again just bcz of recklessness of your delivery agent.
I contacted nykaa and it says misktake is from ecomexpess side.

This is really bothering to a customer...

I have ordered my product on 10.10.2022 and the delivery date was 16.10.2022. The courier boy called me on 16.10.2022 but I was not able to pick up the call at that time. On 17.10.2022, "OFD LOCK APPLIED". On 18.10.2022, no attempt was made to deliver my product. On 19.10.2022, they called me and asked my address but they did not deliver my product. I am tracking my product but always they are showing that they will deliver tomorrow. Everyday,...

I didn't order any product from ecom Express but I have delivered a product please return your product and refund my money...

Order should be delivered by 17th Oct but still tracking shows unable to connect. When called for customer care it only ivr and no direct contact. It say order will be delivered by 17th Oct even on 19th October. Didn't contact regarding any address related if it was the reason for tracking status to be unable to connect....