Ecom Express Complaints & Reviews

My parcel has not been delivered to me despite being at my nearest courier center...and OFD lock has been applied on it ..
I have not received a single call or message from Ecom express regarding delivery.and the parcel was very urgent...
Tracking ID:- [protected]

The status of my order shows "delivered" however I have not received my package. I tried calling the ECOM customer care[protected] but it was of no use. I even wrote an email to [protected]@ecomexpress.in but did not get any response. Can you look into this matter and resolve at the earliest?

On friday i recieved a call from delivery person ...He states that he contacted me and I didn't pickup my order and he asked me for OTP and he assure me he will give it when he come here on next day .But it's been 3 days but still he didn't deliver the product .as I gave OTP it is showing me product is delivered
Mobile number of delivery person is [protected]

Ecom express courier services form ankleshwar, gujarat are not delivering my courier since last 4 days…from last 4 days my parcel is at there office and they are not even calling on my mobile number i have given….and everyday they are giving reason by themselves like:-(customer refused to take delivery, customer’s phone is out of reach etc, etc) They are not calling me on my number they don’t come at my address then what they are going to do with my parcel?…..
The worst courier service i have ever seen…..

I refused the delivery and completely unable to recieve the package for few weeks due to health issues. Please cancel my order and accept as a return and send to the sender
My AWB is [protected]

Sir/Mam, Kindly Speed Up My Package ( AWB NUMBER : [protected] ) and Deliver it to me as soon as possible. Also, Kindly Update the Status of my shipment.

Ecom express misrouted my parcel and didn't giving me.. Parcel tracking id is FDSP[protected] please help me fast ...

I ordered a dress from meesho and i recieved piece of cloth from ecom express.i want to return it and pls refund my money.

Hello Sir, I have ordered a product from Meesho whose order number is[protected]_1. Whose price was Rs 461 in which I received the wrong product on which I put its return request which went to ecom express 16 November 2022 whose Awb Number is [protected]. To pick it up, yesterday on 17/11/2022, your delivery boy came from Khurja office of ecom express, who told his name as Babbal Raja and whose mobile no. [protected]. When they came yesterday, they said that pickups are not like this, now they have to pay for pickup, give half of the cost of the product, Rs 230, then pickup will happen, ecom express takes the pickup money, then the product is picked up So all our products have gone like this, why would the courier company take money, so they threw the product and abused me and threatened to beat me up. I said that I will complain about you to ecom express, then he said that such complaints do not harm me, I take money from everyone on this route, then I make pickup, no one can harm me and he canceled the pickup of the product. Sir, I am very sad and mentally tensed due to this very dirty and indecent behavior of your delivery. If anything wrong happens to me or my family then this delivery boy of yours will be responsible and if you do not take any strict action against it then ecom express will also be responsible. I trust ecom express to take strict action against this rude and dangerous delivery boy.

My salary is not transferred to my account please give me petrol payment and insensitive please provide to my work sellary

I had ordered an item from AJIO on 3rd November and it was expected to be delivered on 11th. It was shipped through delivery agent Ecom Express with tracking ID [protected]. When I tracked the shipment status showing it reached the delivery centre on 13th. The consignment reached Kottayam area on 13th and Delivery Person Not contacted me yet. It was an important item to be received on date.

Kindly do needful to get my order.

My shipment has reached visakhapatnam on Nov 4th from teestory, but till now it didn't get delivered and no one are responding to this. I can see the customer support number in Ecom express portal is +91 [protected] and they are not connecting to customer representative instead a computer recording saying your shipment reached the destination and will reach you in 24 hours. Same thing repeating from nov 4th. Teestory and Ecom express both are not responding I have also dropped emails to below
[protected]@ecomexpress.in
[protected]@teestory.in
Registered mobile number: +91 [protected]
Bill number: [protected]
Order number: 327211

I have ordered my products (pre paid) on Nov 5th and the delivery date was 7th but courier never ever called me and when I am trying to reach they never picked my call. While I am tracking my product it is always showing "to be delivered tomorrow", "arriving today." But then I dont get any delivery or calls. Later updated as incorrect address, or call got disconnected. Its the same address where the previous deliveried were made. So that is not the issue. I am fed up with updating my address and my number but nothing happening. Should I upload my Aadhaar or what? And since yesterday its showing ofd lock applied. Either deliver the product or atleast return it to the warehouse so I can get my refund. Order# NYK[protected], AWB [protected].

I have sent necessary my bank documents in Bangalore on 3rd November and the delivery date was 10th but courier boy never ever called and they are showing false attempts i am tracking there is no update whatsoever nothing is happening plz help me now its showing ofd lock applied plz resolve my problem I need my courier to be delivered as soon as possible

Order Details
Order ID[protected]
Order Placed On03rd Nov 2022
Tracking ID- [protected]

My product was not deliver update no show AWB number[[protected]], the said shipment is currently in transit. The Expected Delivery Date of the said shipment is 12th November

Regards,
Rahul

Hi,
My Order is out of delivery on 10th Nov 2022 but as on dated 14th nov 2022 not delivered yet.

AWB No: - [protected]

Many times, calling to delivery agent for package home delivery but he is asking for extra money for home delivery if we are not giving extra money, they will not deliver my order.

Please check & do the needful ASAP

Invalid tracking id provided by Ecom express.
FDSP[protected]

I have ordered 3 sarees but i got only one saree in a packet i have 3 sarees payment and i have returned the parcel i got only one saree payment 2 sarees payment yet not credited in my bank account
I have complaint mesho customer service but they don't respond

I ordered a few prodects from ajio the delivery is supposed to be on 7 nov 2022 . But the Ecomexpress not even contacted me . After all no response from the customer care too. i need my order to be delivered as soon as possible
tracking id [protected]

I have placed my order on Tuesday 25 October still haven't received it..by mistake I attached old phone number but address is correct they didn't attempted to deliver through address it's a PRE-PAID ORDER I also contacted nykaa and they saying it's already in transit with delivery partner I tried to contact e com but couldn't find correct number... Order IDNYK[protected] AWBNumber[protected] please help if they can't deliver atleast send it back to nykaa so that I can cancel or reorder and have refund as it is already paid ..it's an important package.