Ecom Express Complaints & Reviews

I have ordered my product on 10.10.2022 and the delivery date was 16.10.2022. The courier boy called me on 16.10.2022 but I was not able to pick up the call at that time. On 17.10.2022, "OFD LOCK APPLIED". On 18.10.2022, no attempt was made to deliver my product. On 19.10.2022, they called me and asked my address but they did not deliver my product. I am tracking my product but always they are showing that they will deliver tomorrow. Everyday, I am updating my address and phone number but nothing is happening. Today i.e 20.10.2022, it is showing "OFD LOCK APPLIED". Please resolve my problem and deliver my product at my address as soon as possible. My Order ID is NYK[protected] and AWB Number is [protected].

I didn't order any product from ecom Express but I have delivered a product please return your product and refund my money

Order should be delivered by 17th Oct but still tracking shows unable to connect. When called for customer care it only ivr and no direct contact. It say order will be delivered by 17th Oct even on 19th October. Didn't contact regarding any address related if it was the reason for tracking status to be unable to connect.

Shipment out for delivery on 11 October. None contacted me and marked as not delivered. Today is 19 October and no update. I tried to call their customer care numbers and it is responding that the operating time is between 8 am to 10 pm. I called during that time only and they seems to be turned off the customer care.

Sent mails multiple times to their customer care address. No response yet.

I didn't order any product from ecom Express but I have delivered a product please return your product and refund my

I ordered a product from flipkart and delivered by Ecom express on 16th Oct. But I received a wrong product and raised a request for returning just after receiving it.
I got a message that it will be pickedup on 17th of Oct, but no one came for the same and it was automatically scheduled by them without taking OTP and remarked as failed because I scheduled it but I didnt received any call or something like that.
Again I received a call from flipkart and they said it will be pickeup by 18th but no one came for it and no calls no messages I received from Ecom.

Please look into it asap because they are not coming for pickup and the delivery person number is always switched off and no other HELPdesk is available so I can complain or talk to someone.

I am very much harrassed by Ecom express I was going to consumer FORUM but I thought I should intimate you regarding it.
I[censored]ou can do anything please make it fast because I have no more time for this ###.

Regards
Rahul srivastava
[protected]

My order from ajio was about to deliver at 13 October but it is not delivered yet and you guys have already delayed it 2 times my AWB is [protected]

I ordered books package from Physics Wallah and it is to be delivered by Ecom express with tracking id [protected]. It was supposed to be delivered by 7th oct 2022, today is 17th and they have not delivered yet. Submitted many package queries but still there is no change and can't even contact in their customer care.

I have ordered my product on thu 7 0ct and the delivery date was 12 oct but courier boy never ever called me and while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order number is #nyk[[protected]] and awb is #[[protected]] today is showing ofd lock applied plz resolve my problem i need my product as soon as possible

My order from ajio was about to deliver at 12 October through Ecom express but yet u guys haven't delivered my order my AWB no. is [protected]

I have requested a return of my order from zara. It was picked up on 2nd oct and till date it is in transit and has not reached zara warehouse. No body is responding to my emails or phone calls

Maine ek order lgaya tha jo ki courir partner ne date par delivery nhi ki aur return ker diya. Please help and parcel fast delivery please😫🙏🙏

Dear,
I have ordered my product on 3rd oct and the delivery date was 8oct but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying & today is showing OFD lock applied please resolve my problem i need my product as soon as possible.

My order details below-

Order IDNYK[protected]
Order Placed On Monday, 3rd Oct 2022
Delivery Partner EcomExpress
AWB Number [protected]

Dear,
I have ordered my product on 3rd oct and the delivery date was 8oct but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying & today is showing OFD lock applied please resolve my problem i need my product as soon as possible.

My name is Dharam, I have received a courier from your company on 13-Oct, but I didn't get the product I wanted and I don't even know where it came from I will return this product to you I will request you to give me my money back
Whose amount is Rs 900/- and I have done this work through UPI

Dharam
[protected]

My name is Dharam, I have received a courier from your company on 13-Oct, but I didn't get the product I wanted and I don't even know where it came from I will return this product to you I will request you to give me my money back
Whose amount is Rs 900/- and I have done this work through UPI

My AWB number is [protected] it was out for delivery on 13th October but in the evening i got a message that i refused to receive the package but there was no attempt or even a call to ask me about delivery. Then i tried to call on their customer care but its also fake they just end by saying "Exceed attempted of worng key" even when i try only once. Worst courier service previously also i gut these problem and now again.

I ordered Pigeon Non-Stick Coated Cookware Set from flipkart and it is to be delivered by Ecom express with tracking id [protected]. It was supposed to be delivered by 7th oct 2022, today is 13th and they have not yet delivered. Can’t even contact their customer care.

I had ordered from Flipkart on 23rd September 2022.Tracking Id:[protected].
But I had mentioned incorrect mobile number in shipping address so, How can I get Otp to complete my delivery.

Mera parshal badal diya gaya hai diliviry boy ne use change kar diya hai mujhe mera parshal louta do aur jo bhi Mera parshal change kiya usko kadi saja do