Ecom Express Complaints & Reviews

Hi, i have placed an order with reliance digital on 25th september 2022. Having an AWB [protected] but the product did not get delivered. The package moved from hyderabad to medak(from tracking status) but i stay in hyderabad. No response from ECOM EXPRESS.

Since last 2 days ecom express has been bothering no phone picks up, no picks up the product due to which time will run out for my product exchange or return.An Ecom express company had to return a product of mine which is a shirt bought from a myntra.

please do take action on them and solve me.

Thanks you
Sujal Chauhan

My order with awb :[protected] has been auto locked please unlock it

Ecom express superviser is xpress bees curiour partner

My order has reached on 24/09/2022 at delivery centre, But they're not delivered me..They always tell me to come at delivery address spot and waitied me but they never come to deliver me the product

Dear, Ecom Express I refused the parcel as it contained incorrect/scam item but delivery person was shouting loudly at me without any reason. Kindly remind him to talk politely.

Dear Ecom express members my order is cancelled can you please refund my money back please

Messho is doing fraud with guest they are selling the product without bill and tax invoice. The delivery boy gave me product saying that invoice is inside the package and took money from me. He went away.when i checked inside there was no tax invoice.now messho is denying to return the order.Sub Order id[protected]
And sub order I'd Sub Order ID[protected]_1
Ordered on 13sept delivered on 17 sept.
[protected]

I placed an order with Netmeds for which I got a msg that it is out for delivery on 20/09/2022. The address was my office address still the delivery person called me late at around 7.30 pm and said that we couldn't deliver it on that they and will deliver on 21/09/2022. On 21/09/2022 the delivery person called me at around 5.45 pm and said that he has gone far from my location and would not be able to deliver. Later I got a msg that he couldn't deliver the package as my location is untraceable which is a complete lie. Even today he is not receiving my calls. I want my parcel to be delivered today without fail. It contains medicines which are very necessary for me. But your delivery partners are making a joke out of it.

Hi Team,

Last time i was placed an order in Amazon. Order came to madakasira Ecom express office but product not delivered to me and without my confirmation they returned product back. Now again I placed an order now the product is in madakasira ecom express office but in Amazon website showing as product delivered on 20 sep 2022.Not yet received my product kindly help me to get the product as soon as possible.

Shipment stuck in transit since 13th September and no update of the location since then. It's been 11 days since the shipment has been picked up. Please resolve this issue

Hi Team,

Ecom delivery person has used some inappropriate words against the personal belongings while delivering a product to my home. What is the procedure to raise this as grievance?

Dear team
My courier tracting id is [protected] recive 19 sep.22 .Please return my order due to different colour .So request refund my money and return my courier.

I have ordered some products from Galwaykart last month (August). The status of the shipment showed that it arrived at the nearest hub on 3rd September 2022 and now on 19th September 2022 it's status shows that the product is being returned. What surprising me is that, without my consent you are just returning it. I haven't received at least a text message prior to the return action. At least i would have gone to collect it if I was informed about it a day before you take this crazy decision.
When I reached out to Galwaykart customer service they informed me that there is some ''Operational Issue'' going on from Ecom Express and I was asked on 17th to go and collect it but I was not aware of them just returning the product this morning.
So what about my money? Who will pay it? When will I receive my refund at least if you can't deliver the shipment?

Dear Ecom Team,

Wrt to order no. 1739407, Delivery boy picked up wrong item. He stated, he is from Amazon and picked up a consignment due for Amazon. Kindly return the product and pick up the correct item. Request your immediate attention as I don't want to miss the return timelines. AWB no.- [protected]

Dear Ecom Team,

Wrt to order no. 1739407, Delivery boy picked up wrong item. He stated, he is from Amazon and picked up a consignment due for Amazon. Kindly return the product and pick up the correct item. Request your immediate attention as I don't want to miss the return timelines.

My product is two times arrived in nearest hub but delivery boy is not delivered my product and return to my product Ecom express main hub.

Hii ...I placed an order in meesho on 30th aug...It was expected to deliver on 5th sep...But by 14th sep I didn't get any updates from Ecom courier side... Morning I got a message that my parcel will gonna deliver today...Now the delivery boy called me and asked the code to cancel the order... I asked we didn't see the parcel yet why I need to share the code...He said that the parcel was different from your order so we need to return it...He didn't even know what I ordered...And threatening me to share the cancellation code which I got in message...He denying to deliver because of the distance...Now he will simply report that customer was not available and cancel the order as he wish...worst experience ever...What I need to now?He is ignoring my calls..I want my parcel ...My AWB no : [protected]...His name - Sathish :[protected]...Ecom express, Sriperumbudur, Tamil Nadu

My return from TATA CLiQ for Order Reference No:[protected], Transaction ID - [protected], Product, "Nuon by Westside Multi Colour-Blocked Cropped Shirt" for INR 599 was picked up by Ecom Express on 17th August 2022. The acknowledgment I received from Ecom Express is attached herewith.
The Transaction ID in the acknowledgment I received from Ecom Express doesn’t match with my Transaction ID. The Transaction ID in the acknowledgment I received is [protected] which is associated with another customer because of which I’m unable to receive my refund.
When the return pickup executive of Ecom Express picked up my return order he assured that it was scheduled to be collected by them. He opened and verified my package as well. Please help me out. I don’t know what to do. When I called Ecom Express customer care number I was asked to mail them. I already mailed them 3 times and did not get any response.
As I mentioned, the product was picked up on 17th August 2022 from my location Vattamkulam, Edappal, Ponnani, Kerala, India ( 679578 ). Please look into the matter and provide the correct details of pick up so that I can forward it to TATA CLiQ customer support management team.

Amazon order Ecom Tracking ID:[protected] was not yet delivered but the delivery boy mark it delivered on Monday 12 sept. Kindly see into this matter.