Ecom Express — consumer service providing violated | |||
I needed to return some clothes for exchange but the person in charge for picking up the package is not coming and is trying to fool me by calling me and ringing for only 1 sec and then cutting off the call. This is a case of consumer service violation so i would like the provider to see the delivery person be changed or new person be appointed to pickup my package! Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 11, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint. Regards, Team ECOM Express | |||
 8 Comments | |||
Comments
Dear Sir,
i received fake ring against Ecom Express AWB No. [protected] & Ref No : SWR9851, Please guide the how return back this ring and please refund my money immediately.
i received fake ring against Ecom Express AWB No. [protected] & Ref No : SWR9851, Please guide the how return back this ring and please refund my money immediately.
Ecom Express Customer Care's response, Jul 13, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
Request you to kindly contact your shopping portal to register the reverse pick up request to return the product.
Regards,
Team ECOM Express
Greetings from ECOM Express
Request you to kindly contact your shopping portal to register the reverse pick up request to return the product.
Regards,
Team ECOM Express
Sorry to inform you that my courier didn't delivered, delivery boy was attempted on 9 july but costumer was out of station so he didn't able to receive it and your courier man didn't re-attempt for delivery.So i request you to please deliver it as soon as possible.I will be always thankful for you.
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Ecom Express Customer Care's response, Jul 12, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
I book one Saree but Saree is not same my money is return
Kayala srinivasu's reply, Jul 6, 2019
Plz return
Ecom Express Customer Care's response, Jul 12, 2019
Verified Support
Dear Mam,
Greetings from ECOM Express
Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us.
In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
ECOM Express Team
Greetings from ECOM Express
Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us.
In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
ECOM Express Team
I have not refused to accept my order.. Got a missed cal from [protected] ..my awb no [protected]
Ecom Express Customer Care's response, Jul 16, 2019
Verified Support
Dear Sir/Mam,
Greetings from ECOM Express
With the reference to your query regarding the AWB number 8517002428, pleased be informed that we have received the request from shopping portal to return this shipment. Therefore, we request you to kindly coordinate with your shopping Portal for further assistance.
Regards,
Team ECOM Express
Greetings from ECOM Express
With the reference to your query regarding the AWB number 8517002428, pleased be informed that we have received the request from shopping portal to return this shipment. Therefore, we request you to kindly coordinate with your shopping Portal for further assistance.
Regards,
Team ECOM Express
The product is very poor
Ramesh Kiccha's reply, Jul 9, 2019
The item not my product
Ecom Express Customer Care's response, Jul 16, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
Please any help you can give any update about my product... I'm so tensed that's your mistake when you come on Sunday
Ecom Express Customer Care's response, Jul 16, 2019
Verified Support
Dear Mam,
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
I have ordered the product on Friday from suitslable and delivered want to return the product
Ecom Express Customer Care's response, Jul 18, 2019
Verified Support
Dear Sir/Mam,
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express